Runwal Group Complaints & Reviews

I booked flat in Runwal Group Thane balkum. I paid full amount but till date they have not showed me flat or building. It's been one full one month paid maintenance 4 two years and many additional Charges which was never mentioned in agreement. I invested my saving to buy flat. Don't know how to proceed further.

We have booked A flat at your Runwal garden project with token Amount 28, 000/- However we wish to cancel our booking Due to financials constraints as our loan is not sanctioned due to some problems.

Kindly return our Token amount as soon as possible.

pls check attach file tokan amount payment

Dear Sir / Mam,
I have booked a flat in your runwal my city project dombivali (Horizon project) in A4 403, and for that i have paid you 54 Thousand Token amount.
I loss my Job. I have requested your legal person mr. Karan to repay back on humanity ground, but they told us as it is mentioned in booking form that money will not be refunded.
Sir i am a middle class person, and i have given whatever i had in your project.
So i am very stressed and filling depressed as my money is not refunded by you.
So i request you to please give my money back, and as a big builder fame, you will consider customers satisfaction and their problems.

Thanks and regards
Ramesh pardeshi
[protected]

Please note that myself shreekant wagh visited runwal forest on 14th dec 2021. sales manager - yash jain and sales head- Nitin bhandari iinsisted us to swipe token amount of 50000 rs
I paid 50000 rs by using.I paid using phone pay app from my bank as I was not having ATM at that time with me
But due to some personal reasons i was not able to proceed further. I wrote a mail for cancellation followed by telecom with mr yash jain /nitin bhandari and nitya menon sir but nobody reply even single mail from last 7 day and they are saying nitin bhandari (sales head) is on leave

I am calling yash jain and other they are saying we dont know procedure and how to do cancellation and nothing else

I have attached booking form and copy of payment for reference.

Till now no refund no reply from anyone.
Kindly process my refund.

I've booked my flat in runwal eirene project. Flat no 1903, T13. I've given almost 90% of the amount. Just 11 lakh is pending. Due to COVID crises I lost my job. Not able to pay pending 10% amount. So I requested sujata Rao ma'am to give us some flexibility. I've borrowed 5-7% amount from family . remaining I'll give them in installments or i can give them my parking for sell..so that amount could be adjusted but nobody is ready to listen from runwal group. We're from poor family but they are not ready to give us any solution. Please help us out ..or will push toward suicide only

Dear Sir, I booked flat at Runwal Forest building no 11 in month of Jully 2020 with promise from sales team that Futher approval from RERA will received in next 2 months.

I wait for further instructions from Runwal team. in between stamp duty reduced to 2 percentage from 5 percentage. I approached Runwal team and request for registration but unfortunately approval was not in placed. I have informed by RUNWAL team if I pay additional amount then I may get discount of stamp duty upto 3, % at the time of registration. So i paid additional 7.5 lacs and wait for futher approval.
Runwal doesn't received any approval almost 19 months of booking. But at the same time Runwal committing me for waiver.
In month of Dec 21 Runwal received approval. As soon as Runwal received approval to provide any waiver and forcing me to pay additional interest.
My query is If Runwal Don't want to give any waiver they why they keep committing waiver and why they use my additional money more than year.

It's really loosing TRUST of your customer.

Is it really such chip mentality RUNWAL working?

Can I expect any justice from Runwal.

We have a booked a flat in Runwal bliss on 26th December ie on sunday . On tuesday we are getting a call from her (will share name of her) that unit is already sold and remittance was reflected in bank late because of nri payment. According to sales head, he is saying unit is sold in october only but it was not reflecting in our system .And now they are giving on another floor. Blunders like this didn't expected by runwal group. By 2 months if your system is not updated i dont know how you are selling other units.. i want my money back. Poor service by Runwal group, employees have zero knowledge about the available units.

Please note that myself shreekant wagh visited runwal forest on 14th dec 2021. sales manager - yash jain and sales head- Nitin bhandari iinsisted us to swipe token amount of 50000 rs
I paid 50000 rs by using.I paid using phone pay app from my bank as I was not having ATM at that time with me
But due to some personal reasons i was not able to proceed further. I wrote a mail for cancellation followed by telecom with mr yash jain /nitin bhandari and nitya menon sir but nobody reply even single mail from last 7 day and they are saying nitin bhandari (sales head) is on leave

I am calling yash jain and other they are saying we dont know procedure and how to do cancellation and nothing else

I have attached booking form and copy of payment for reference.

Till now no refund no reply from anyone.
Kindly process my refund.

shreekant wagh

Hi Runwal team,

I Ajit Singh flat booked on Runwal Gardens on 13 Mar 2020 at that time my flat agreement value is Rs.44, 90, 640 & same GST was charged 1% as per mentioned my cost sheet, but now Runwal CRM team forcing me to paid GST on agreement value on 5%. When I have to knowing why you have to charge wrongly GST so that they not cooperating me and forcing to pay for the same next to next demand as per charged GST 5%?

I essclated to same over email but Runwal teams not supportive responce.

So please support & suggest what can do.
I awaiting for you revert.

Ajit Singh
[protected]

I have booked a 3bhk flat in T35 in Runwal Gardens, Dombivali East. Now due to the difference in RERA property layout and in sales documents, the flat no more fulfilling my requirements. Also sales team provided many false information. So, based on that I have requested cancellation and sent several mails to sales team. But still no response from them and still no words on refund. The sales team now don’t pick calls and do not respond to mails.

Hi, this is dipesh Shah I booked flat at runwal garden, my sales Rm was gulita and TL is Krishna for sales they gave many wrong commitment to me and sent wrong information and I not complaint but finally I go for collect my voucher which committed on booking time u have proof as photo they said 21k worth voucher and now giving 11k voucher what kind of sales all fake commitment for sales need solution and action on employee who are doing this

Loud sound from early morning to evening due to heavy machinery for construction purpose.
Even on public holidays loud sound

I have book my flat tower 29 1710 but channel partner sureh and priti singh taken me 166000 amount cheque and said apka loan saction hone tak cheque debit nahi karenge aur 7march 2021ko mera cheque debit kita aur 17 March ko Axis bank ka rewart aya ki apka loan reject hua jai because of CBI -1 mai hai to Isme hamari kya galti hai to abhi ye log refund nahi de rahe hai 9 month ho gya please refund urgent please🙏🙏🙏🙏🙏

I had booked a flat at on 30th June 2021. The location of the Flat is T31- 2905 on 29th Floor at Runwal Gardens and due to financial reason I had to cancel the booking.

An email was sent to customer service team several times on refund of cancellation amount but still there is no positive response receive.

Kindly expedite

Cluster 05, tower 02, flat 1305 has been cancelled by me. after cancellation of flat requested to management about refund of stamp duty and registration charges paid by me to runwal builder. after visiting there office at site and conversation over mail I am not getting any reply from management and there is no refund yet I received.

Hi,
I had booked a shop at Runwal Gardens, Kalyan – Shilphata Rd, Manpada, Dombivli (E), Maharashtra 421 204 last year. I had paid 50K the booking amount. After couple of months when I got a final cost from the Sales person the cost was 2 to 2.5 lacs higher than what was quoted initially. I talked with the Sales person Krushna Sahare about this issue and I opted for cancelling the deal . He said send an email and the refund will be done in 90 days. I did sent out the email in January 2021 and till today I am doing to follow up with him on my refund.

From last 2 weeks he is not responding to my email, messages and calls. In our last discussion he said his boss Brijay Arya is handling it and when I call Brijay he says check status with Krushna, they both are pushing it on each other and don't exactly know their role. I did wrote email to Usha Ghadge and to [protected]@runwal.com but had not received any response.

I would appreciate if someone can look into this. It’s been 9 months I am waiting for refund and on top of this the Sales person Krushna and Brijay keeps ignoring the communication. This is really impacting your NRI customer.

I don't believe this is a kind of the service one has to go through just for getting the refund

Hello Runwal group,

I had booked a shop at Runwal Gardens, Kalyan – Shilphata Rd, Manpada, Dombivli (E), Maharashtra 421 204 last year. I had paid 50K the booking amount. After couple of months when I got a final cost from the Sales person the cost was 2 to 2.5 lacs higher than what was quoted initially. I talked with the Sales person Krushna Sahare about this issue and I opted for cancelling the deal . He said send an email and the refund will be done in 90 days. I did sent out the email in January 2021 and till today I am doing to follow up with him on my refund.

From last 2 weeks he is not responding to my email, messages and calls. In our last discussion he said his boss Brijay Arya is handling it and when I call Brijay he says check status with Krushna, they both are pushing it on each other and don't exactly know their role. I did wrote email to Usha Ghadge and to [protected]@runwal.com but had not received any response.

I would appreciate if someone can look into this. It’s been 9 months I am waiting for refund and on top of this the Sales person Krushna and Brijay keeps ignoring the communication. This is really impacting your NRI customer.

I don't believe this is a kind of the service one has to go through just for getting the refund.

Hii
We have booked a flat on runwal my city where people are already staying. While booking we have told already to sushmita that we need to do stamp duty registration on 7 of september due to our auspicious date. She have given confirmation. But suddenly we have got to know that they are going to do stamp duty on end of oct. Which is not acceptable. Why wrong commitment is given while booking. We need our refund back or else arrange stamp duty on 7 sep.

Runwal Group — Booking amount not refunded cheated us on payment terms while booking, T32-2007 on[protected], pleased initiate refund, no body told me the process in case loan not processed

On March 2021 our booking amount refund of Rs. 38804/- is approved by runwal gardens and they infomred us it will take some time. since last one month, their (runwal garden's) CRM person Usha & Prince giving false promises that we will get refund within 15th of July 2021, we called them on 15th they said your cheque is sent for signature it will be done by end of july. July ended and now August also ended, Usha & Prince still making excuses that cheque is sent for signature. On 29th August, 2021, we visited site and met Assistance General Manager Sudhakar. He told us that 16 cheques were sent for signing and 14 are already signed and 2 cheques are pending and will call on 30/08/21 to confirm whether our cheque is signed or not but on 30-8-21 no one called and on 01/09/2021 we talked with their accountant Mr. Upadhyay, he asked us for one week's time, now one week is over but no one (Usha, Prince, Sudhakar or Mr Upadhyay) is receiving the call nor responding to whatsapp messages.