Runwal Group Complaints & Reviews

On March 2021 our booking amount refund of Rs. 38804/- is approved by runwal gardens and they infomred us it will take some time. since last one month, their (runwal garden's) CRM person Usha & Prince giving false promises that we will get refund within 15th of July 2021, we called them on 15th they said your cheque is sent for signature it will be done by end of july. July ended and now August also ended, Usha & Prince still making excuses...

We have booked a flat at runwal my city Dombivali on 20th August 2021 and paid a token amt of 54000/- after 3 days we decided to cancel our inventory due to financial issue because the price which we have agreed on got changed after 2 days. we got a call from runwal stating that you need to pay 1.5lakh extra for maintenance which was exceeding our budget. Then we got to know in runwal my city people are facing problems of water supply. Keeping...

We had booked flat in dombvli runwal gardens. We had been told that will have to pay only 2.5 now and remaining after 6 months and the stamp duty would be bear by builder. Suddenly one day before expiry of a month from the date of booking we got CRM called stating that will have to pay remaining 2.5% in 1 day otherwise flat would be cancelled. Who can arrange 2 lakhs in a day? Why we were assigned crm one day before expiry these all are their...

On March 2021 our booking amount refund of Rs. 38804/- is approved by runwal gardens and they infomred us it will take some time. since last one month, their (runwal garden's) CRM person Usha & Prince giving false promises that we will get refund within 15th of July 2021, we called them on 15th they said your cheque is sent for signature it will be done by end of july. July ended and now August also ended, Usha & Prince still making excuses...

Dear Runwal Team I wanted to know about possession date for Smart City project since I have received call from Bank for homeloan and they informed me that possession is expected in Dec 2021. Also I heard about water issues in mycity is that true. Can you please call me back or inform . My name is Mohan Sharma flat no 2003 Smart City tower no 5. Contact [protected]...

I booked a flat in runwal bliss project tower E and paid 10% booking amount.The post booking team or the CRM is where i am having the worst and pathetic experince .They shared with me the agreement copy which was full of errors my flat no. was wrongly mentioned.The amount paid till date was wrongly mentioned and had a less calculation of 40K. futher alos i had to made one change in the agreement to which they said this is not possible and...

We have booked a flat at Runwal Gardens by paying a token amount of Rs. 38420 pls gst on Nov 2020. As loan was not possible we asked them to refund our token amont. initially they were denying that refund is not possible but after continuous followups by phone calls and whatsapp chat and also visiting to their HO, finally on March 2021 they said refund is approved and it will take some time. since last one month, their (runwal garden's) CRM...

Dear sir/madam
We have visited your Runwal Garden premises on 1st August 2021. As per discussion held with Mr Mahesh divedi and Mrs Alka Goswami we have given token amount Rs 21000 rs for tower 20 flat 0701 only after the promise given twice by Mr Mahesh divedi that token amount will be refunded by him if not finalized within 10 days .
However as I am going to purchase flat in Pune and the intimation regarding cancellation...

I want my refund 30000...

Runwal made fake promises on booking flat in Runwal Avenue Kanjurmarg...

Runwal Mycity Vista issue with whole runwal process for handover information flat, and still it’s not handover the flat.

CONs:

No steady relationship manger will update you anything. There is always u have to take update.
2. No pre intimation on mail
3. Unknown person will call u and ask u to take the document and without intimation ( CRM team will take opportunity to and make it as delay and...

We had bookesd the flat in Runwa Forest on 1st November 20 at 30th floor considering reduction in Stamo Duty charges. And no one from your team has discussed about the pending approvals of 30th floor. Without approvals, the flat was offered to us and booking also done. We had done all our initial payments before scheduled months. After paying stamp duty registration charges, when we asked for registration date, at that time we were informed...

Dear Sir/Mam,

I Anuj Sutar visited Runwal Garden project of on 1st jun, 2021, we like the project and looked for PHASE 4 1BHK of 412sqft in Tower 32- 1110 but ask for some to time to think, the RM Raisa Dalwai said they have some offer going on on which we can get benefits as free Stamp duty and registration so we need to pay amount 1% to available benefits which is refundable if think didn’t work but as we don’t have...

My flat number is 3003 in pine tower 3 in A /wing. For carpenter y work I need permission so I m trying to contact my RM from one month but no one is picking phone even I raise my issue in runwal application on 4 July 2021.but still no response.this kind of service is giving from such a big company.i m very disappointed.as without permission I can't start my work and I m facing loss of rent from 2 month...

As we purchase two flat in Runwal greens cypress flat-3104&3004 in month of November 2020 from propel Developer pvt ltd they not provide us on possession as vedio door Bell, Agglomerate marble Flooring in living room was not fitted properly, in Balcony iron Railing is Rusting they not colour &we paid six months Society maintenance charge by cheque Rs122400 to propel developers pvt Ltd Now Cypress demand to pay us maintenance charge from November...

As we purchase FLat 3104 Runwal Greens Tower-5 flat-3104 &paid 6 month matainace of Runwal Greens Tower-5 Cypress flat-3104 amount Rs122400 to propel Developer pvt ltd from Nov 2020to April 2021 they not paid to Runwal Greens Tower-5 Cypress society for it Now Runwal greens Tower-5 Cypress society Demand to pay maintenance charges with interest so we Request to Propel Developer pvt ltd &Runwal Group also So don't break our trust to properl...

Since 2020 Sep, I have doing follow ups with Runwal Gardan Customer Care & RM team. However Its really appreciable that Runwal has selected right person at right positions who are well trained in cheating and well experienced in fooling the customer. RM are so shameless that they will never reply on email as well as they never reply your calls. Till the time of booking, you will get royal treatment by sales (cheater) team. After that you...

Booked the that in runwal my city and paid 2.80 lac towards down payment.. Waited for registration of flat for 1.5 yrs but nvr happened in pandamic lost my job hence asked them for refund but without any legal contract or any agreement they are forfeiting my whole amount

Here is my experience part 1

https://youtu.be/xFTsrCK6HMc

Part 2

https://youtu.be/XuqUhsDdxHc...

I have booked in Runwal Gardens T23-1604 and I have not received my payment receipts since a year and half. Horribly handled account by Inzamam Patel, Rishi, Ingita and Sofiya. I need someone to call me and I want to cancel my investment and get my money back....

I have booked flat in Runwal Gardens(Dombivli) ph-4 on 13.06.2021. Till now I have not received any single document nor any relationship manager call about the booking. If I am paying for the booking then receipt should be sent to me on same day. I have tried to contact the sale person but she also don't have any idea when can I receive the documents. The process is very slow and I don't know why management is ignoring this.

Sales...