Runwal Group Complaints & Reviews

We booked a flat in this project 4 years ago. We were given an allotment letter and subsequently we registered the property with registrar. As per the registered agreement, our possession date was august 2019. Later on with rera being introduced, runwal group changed the flat delivery date on rera site to dec 2020. I made all my plans with an assumption that the dates in the agreement will be honored. I understand that its life and things...

I also booked flat in phase -2, in 2015 on 23rd floor and they promised me possession in 2020 but now they said permission not got about high rise. They shifted us in below floor and now again shifted floor also not permitted so again asking for shifting. We said we don't want to go forward and cancel our flat because possession date extended from 2020 to 2027 with complete layout change and building infrastructure also including entrance,...

I have booked 2 bhk ultima in tower 3- 1505 unit of cluster 5 in runwal mycity project on 11th august. Our salesperson ansh jain didnt told us that booking amount is non-refundable. Due to financial problem we decided not to go ahead. Please refund my booking amount 27000/- which i swiped from my debit card. I called twice to customer care but no answer from them. This is our hard-earned money, you can deduct some cancellation charge but...

We have booked flat in runwal my city dombivli in 2014. Still we have not received possession. Since it is delayed much we wanted to cancel flat booking. Builder is not returning the complete booking amount with interest. They are not even offering to give us principle that we deposited. We have 2.5 lac and they are returning 2.14 lac.. After 5 years of blocking the money ideally they should return amount with interest.
Above this...

I took a flat in runwal pearl rissoina, and possession was given late. They charged one month rent as noc charges when i rented my flat. Which is illegal. Also 25000 was taken as deposit against fit out damage if any, and its more than one year post inspection, my deposit is not refunded. I have made multiple follow ups and mails, this is cheating.

Neha goyal...

Be careful while dealing with Runwal group. Very cunning and selfish terms and conditions while taking flats. Taking a flat here means loosing ur peace of mind. My signature on possession papers were taken on 7th May, 2019. Till date they have not handed over my possession papers and keys. As per agreement entire amount is paid well in time. Still they are demanding money by wrongly interpreting the terms as per their convenience....

Runwal builders officials had attended 1st meeting hearing 14/09/2017 at maharera office, bandra.in the 2nd meeting held on 19/09/2017. Mr. Gautam chatterjee sir informed runwal builder to return balance amount of rs. 2, 83, 069 /-. But runwal officials who was present from runwal buider's side as per our rule we can forfeit all paid amount till date but we have return amount of rs,.12, 55, 226. Mr. Gautam chatterjee informed runwal builder...

I am being following up with runwal sion branch since last 1 year for justification or cancelling & refund. Service is very pathetic, after booking with false commitment on possession, they have cancelled building and did not informed us.

— forwarded by shweta satam/chembur/mumbai/hdfc on 08/01/2019 05:59 pm —

From: shweta satam/chembur/mumbai/hdfc
To: kumar anand, chetan. [protected]@runwal.com, br...

Hi team,

Please find attached screenshots of the mail's i have sent for cancellation of flat.
We were not told that token is non refundable at the time of booking and we were told that possession is 2022 but the actual possession is 2024.
We were fooled by the sales person shweta paliwal.
Please look into our issue and refund the amount.
54000 is not less amount.
Crm team is also not very...

Don't even think of buying flat runwal my city dombivli..

I have booked 1 bhk flat in phase 2 in this project in june 2015. At the time booking sales representative told us that u will get ur flat possession in 2020. Also planned number of towers were 10.
Now there are substantial changes in layout of project like, possession date was changed from 2020 to 2027...
Number of towers increased from 10 to 11 in same...

Hi,

I had booked a flat in my city phase 2 d4 tower project in the year 2015 during their pre-launch with an assurance given by their sales staff that the project will be completed by the year end of 2019.
However, this assurance was all lies since the project got delayed for not having necessary approvals in place. After three years of my booking i was informed that the flat booked by me cannot be allotted to me anymore...

Never ever trust runwal properties. You will only feel cheated and they have best employees to support them. We had nightmare after we went to check their property. We were called by them for some offer and we had some issues to be sorted back home but their respresentative as runwal bliss kanjurmarg insisted just to swipe token of amount 51000 and then drama started. We cancelled our booking within two days because confirmed some issues...

Very sorry to inform you that i am a channel partner in your runwal elegante project.

The clients which we introduce and take to your site for inspection are asked to fill a form with their contact

Details without taking our counter signature on that.

The drama starts from here your sales people (Mridula and pratik bangera) then contact and follow up with our clients

Without...

I was waiting for registration from last 6 months which is delayed from builder side. On date 14 dec.2018, i received call for registration. Next day i read agreement copy. I found flat cost increased by rs.325638.

In month of april hording was everywhere to to book flat at 37 lacs (All inclusive) in mumbai city. Every newspaper, channel had advertise for offer. I booked flat at 37 lacs 1-bhk as per cost sheet given to me....

We booked our flat at runwal mycity - dombivli in the month of july 2018. Till today flat registration and stamp duty procedure is pending. All our calls and emails are going un-answered. Even escalation mails to the corporate email address was not replied. Even a mails like cancellation of flat has gone un-answered. The sales person who handled our sale was so polite and helpful only till the day we booked our flat, from that day onwards...

I had booked flat 2 bhk on 14.10.2018 under subvention scheme and paid amount. Before booking i visit for enquiry that time i had got price is differ what i had got at the time of booking, i had higher then befor. Also there spin prize held for 2 bhk and 3 bhk customer on spot booking also not received. Manager insist me to fill form on my enquiry visit i was not ready that time
Now he is said you are not eligible for any prize also...

Runwal garden city situated in balkum, thane, is having some big time water issue.
Runwal group, promised and stated that municipal water supply will be given in runwal garden city. Somehow it isn't the same.
The water coming to our house is pale in color and we see water tanker every day in the compound.
We feel that we are being thuged. We are supplied tanker water which we have to use for drinking.
Almost every...

This is related to the runwal eirene - thane, balkum naka.
I booked my flat in end of dec 2017 (Tower reasua-6c), under the scheme of 9% on booking and 70% in next 3 years each, 15% for last year and remaining 6% on possession. With no gst and no sd scheme. (Its just a scheme name. Else we have to pay everything.)
It was for 78 lac (1 bhk - all inclusive)

There is a big blunder in runwal eirene crm team. After...

Scam by runwal agents craftwelth services.
In may 2015 we informed that runwal my city code name project launch in dombiwali & i started googleing for the same and visited runwal’s official website and submitted request for site visit as my wife is going to travel to india in upcoming week. After submitting the request i got call from craftwelth services from mr. Vikas kujur. I was surprise how i received a call from him if i submitted...

The objective of this feedback to bring in light the professional behaviour of one of your employee holding one of the very importance position, i am an advocate and i was contacted by the hr department of runwal group through a consultant for a senior position in legal department. I was called for interview today i. E. 14/05/2018 at 10 a. M. Being a professional i decided to reach on time and started from my home (Goregaon west) by car around...