Runwal Group Complaints & Reviews

We have booked a flat in Runwal Gardens Dombivli. During the communication regarding loan and first disbursement we were enquiring about given documents as we had received disbursement letter dated 3 weeks before our registration. Runwal's employee, *Rohit Panjwani* instead of guiding us as their customer, he started talking very rudely on phone call saying "Aap first time ghar le rahe ho kya? Don't you understand" and started arguing saying...

Hi there,

I had made booking in Runwal mycity phase II, cluster 5 room no 202 as well did registration in dec-20 but yet not received documents from CRM, also they are not responding to any emails. Runwal started penalty on payment. Worst services receiving from CRM and runwal builders....

Flat is booked in Phase 1, tower b2, flat no 2301. Had paid the amount for registration on 29th September 2020. The process of registration was finally completed on 29 January after lot of complaints and fighting. Now, after completing all the payments, the Customer representative never answers the phone and is very rude in dealing with us.
We cannot figure out if the flat is purchased or given as charity.
Very disappointed...

Totally unhappy with the customer care services Runwal Gardan is providing. RM doesn't responds to customer. Employees are working like government employees. I had booked room in Sep 2020 and paid all amounts including stamp duty, registration fees, booking amount and GST amounts in Sep 2020. However after doing n number of follow ups, I have received receipts after 2 months. Same thing for registration. Till date I haven't received I phone...

I have given a token amount of INR 11, 000 for booking tower 23 unit No.1702, 2BHK – 606sq .carpet area. But I have cancelled the booking. But still awaiting for the refund of the amount for last 4 months. Ms. Pooja Singh was the sales representative involved...

Hi, My name is Amit Das, I booked a flat in Runwal Gardens Dombivali Mumbai - Flat 1010 in Tower 27 somewhere in Nov 2019. I reside in Hyderabad and at the time of booking I requested payments to be paid via Credit Card for convenience. The representative took almost a month to inform that Credit Card will not be accepted for payment. I immediately requested payments details so I could arrange payements via NEFT. On 30 Dec I was provided...

Customer is not given proper guidance and solutions by CRM Team. Customer has to do follow up regarding the status of their case. Just promises to do things but not been fulfilled....

I am a victim of wrong Flat allotment.
I have booked a Flat in Runwal Garden on 26/10 and the Sales guy (Mr.Inzimam Patel) was dealing with us and showed a list of the available flats in 3 BHK, and we have chosen one -- then we have asked him to show the bldg plan and position of the bldg, he had taken us to the site and shown a bldg at site and said the flat your will have the view of School and partially gardens too.
We were...

I booked commertial shop at Runwal Garden Galleria- Dombivali east on[protected] with 5% booking amount, and complited all formalities, then got allotment letter on[protected] shop no. 62 ), after repeatatly contact with dombivali office, now i contact with dombivali office autharities since last 1 month at 2, 3 days interval for registration of property as they commited to complete it on 1st week of december, so i request to comlete registration...

We booked a 2 BHK flat in Runwal Gardens, Kalyan-Shil Road, last month around 24/11/2020 on 22 Floor in Tower-27 - Phase-3 (T-2204)

It felt like a dream come true and your sales team is really good. We paid the initial amount of 48459 plus GST of 2427 on this.

We were promised to be sent a welcome mail and all details in mail but nothing happened. Since then we've been continuously following-up ourselves with...

Dear Sir/ma'am,
On 06/2/2020, Phase 1, tower 1, 107, 523sqft, 2bhk, prime deck booked.
At the time of booking 2nd floor plan was shown instead of 1st floor by Sachin, saif and Vinay at Runwal Garden dombivli site. Accordingly booked flat with 1% amount 45765/-₹ too. now today surprisingly show 1bhk floor plan instead of 2 bhk booked. This is totally fraud with us.
We request to cancel the flat or provide us better...

Before registration sales guy had informed us that possession will be given on end of 2018. i.e December 2018. However, during registration we got to know that possession will be given by June 2019. Even after June 2019 we didnt got any positive response. We asked to cancel the deed. After so many followups they have prepared cancellation deed and at the end of deed, there was acknowledgment of refund money. CRM person is asking to sign the...

I booked a flat in central park chinchwad.
Suddenly they have doubled the advocate fees from 7.5k to 13.5k reason being faster agreement. How can you increase without intimation to customer. Hiding facts from customer is leading to disbelief in the runwal management....

I initially did the booking in Runwal Bliss by paying 50K as EOI in June month and later I cancelled the booking in July. EOI amount was supposed to be refunded but its been more than 5 months but amount is not refunded yet....

We Have a Flat At Runwal Forest, which we need to sale due to financial Need, We are not getting any response from Builder office and they are asking for exorbitant charges for Transfer of Flat
Please help ASAP

Regards
Dheeraj
[protected]...

I had taken a flat and for 2015/16 I was marked for late payment and it was discussed with the RM assigned.I also got the confirmation stating to make payments and the late fee will get waived off.I was promised by ur companies 2RM who were assigned but now they left the job. I am now being forced to pay the late fee which was informed me that u do not need to pay and same was reflecting in my future emi that I was paying. Now all of sudden...

Dear sir, . I am sorry to apprise you of the cancellation of my booking 1bhk in your blossom city 2nd floor, flat no 208 bld.no clo5/02
Due to lost my job considering the current pandemic situation unfortunately. I am not able to pay remaining amount.
Booking details attached with this mail. Deposited amount is rs.5400O .transfer by NEFT. Please refund amount as early as possible. This my humble request. Thanking you, . Nilesh...

I am Omkar Kavishwar we have done the booking on 28.10.2019 for Unit T9-1008, Tower 9, 1 BHK by paying Token amount of Rs 34683/- in Runwal Gardens project Dombivili East.At the time of booking itself we had informed the Sales person Mr Yadhav and marketing person Gaurav that my CIBIL score is not good so loan will not be possible to get sanctioned.they said you just pay the token amount for booking we will do the finance even they called...

I have booked a flat(CL1 C4 803) in Runwal MyCity on 8th Nov 2020 by paying 54k₹ and submitted post dated check of 23nov2020 of 2lacs₹. It got debited on same date. Due to personal reasons, I wished to cancel deal and dropped mail for same to them on 26nov2020. But they told via mail that "
As discussed earlier and in accordance with the company's Cancellation policy, the amount paid by you, before registration for earmarking the...

Hello,
I have cancelled my booking for my flat in Tower 11 0804 room no in Runwal Gardens Phase 1. Now the sales person Sanjita said that the token will not be refunded as per Runwal's policy. This was not informed to me before paying the token amount of 15000. This is a very bad scam i have seen by Runwal group. Usually I have a very good image about Runwal.
Secondly, the loan person from Bajaj finance Rohit had given me commitment...