Runwal Group Complaints & Reviews

Dear team

Has per below mail we have done booking on 25 June & we start process & paid token same day of amt 51, 000/- token but when we reach 26 June we came to know that we had been refer by our friend Mr Sachin & there was big mistake done internally by runwal we where done wrong tagging

So you can find below email we did follow up for 1½ month to clear our issue & get sorted so we can move further booking,...

I visited Runwal's Kanjurmarg, Mumbai site to explore the property on 7th August 2022. We were approached by the sales representatives Khushboo Vadsaria and Ahmed Khan where we were given a spot booking offer.

I paid a token amount of Rs 139290 but later due to financial constraints, we decided to cancel the booking of the flat. I later visited the Runwal Kanjurmarg sales office on 10th August 2022 to cancel the deal we talked...

I have taken a house from you at T-3 flat no 1001 in Runwal pinnacle. The relationship manager given to me is not even picking up my phone and not replying to e-mails. Even though I have deposited 9000000/- with you till now, if there is no response from your staff, then to whom should I appeal. If I want to take home loan while demanding my next amount, I don't get any documents from you as soon as possible. So delaying my home loan. This...

I, Mrs. L Tripathi, have booked a flat in your Runwal gardens in T13, Flat 2203 located at Kalyan shilphata road in November 2020. At the time of booking, I was informed as per the lucky draw, that I would receive a smartphone as a gift after registration.

The registration done in December 202o but I have not yet received the gift.
Numerous emails and phone calls have not yielded any results . Kindly look into this...

I had booked one bhk flat in runwal garden Dombivli in month of January at the time of booking it was said to me clearly that, there is an offer going on where booking amount is refundable so at the time of booking I gave the token amount and book my flat and later on due to some medical problem I was not financially strong so is decided to cancel it and immediately after within 1 month I cancel my flat and even I gave a confirmation to the...

I have booked flat in Runwal Mycity in Dombivli and paying the instalments as per the stages of completion. The service of CRM Ms. Priyanka Nimkar is not satisfactory. I am not getting the money receipt in time. I have to make several follow ups and phone calls before getting the money receipts. Please look into.

Regards
Subhasis Roychowdhury...

I, Veena lalwani, have booked a flat in your Runwal gardens located at Kalyan shilphata road in November 2020. At the time of booking, I was informed as per the lucky draw, that I would receive a smartphone as a gift after registration.

The registration of my new home was successfully completed in February 2021 but I have not yet received the gift. Kindly look into this matter and take action at the earliest, haven't got any...

Booked runwal avenue L 1404 in the end week of April 2022. Ur marketing agents created urgency for booking. My loan case was not different. I am working with icici bank and hence we get staff housing loan at lower roi . Shl are not done basis usual credit evaluation process. I briefed all the things to ur godrej agents and marketing agents and ur executives/ manager in runwal. Godrej over promised me that my loan will be done upto 81 lacs...

I had a book Flat in Runwal Garden Dombivli (E) T30 - 705, On 16 jan 2022,
i had sent a mail to Nandakishor narkar (nandkishor.[protected]@runwal.com), Hitesh Borse ('hitesh.[protected]@runwal.com'). 12 april 2022. for withdrawal of booking and refund of booking amount, but the mail was un-replied consequently after waiting for week i called up Hitesh and Nandkishor for the Deposit back they told me that he will speak to higher authorities....

I booked 1bhk in T15 flat 2006 in runwal garden on April. During the booking Shubham sales team made big promises. After getting the loan sanction from L&T. They said that I need to make POA the bank fellow coordinated with shubham and made the POA for Bank purposes but shubham was not aware that one more POA is needed to make registration. Now Reeya and Shubham they are saying that the registration can't happen because no POA. I'm an Nre...

Dear Runwal Team,

This is with respect to our booking of Flat no-1304, Tower-CL04-E2 at My City, Phase-2, Cluster-4. Please find the timelines on the background of the matter;

On 29th Jan-2022, I had dropped a mail to Customer service/Priyanka Nimkar requesting for help in the process of cancellation and refunding our advance money paid of Rs.7, 29, 433.

On 31st Jan-2022 your team has replied...

T3-2108

Lot of leakages at home.. I have made almost 10 complaints about 6-7 months ago.. No resolution provided.. Terrible customer service...

We booked flat at RUNWAL GARDEN in building no. 7 at the time of booking our RM told us we will get possession in may end now we came to know we are getting passession after Dec 22.
We take admission for my child in Dombivali we are staying in Ambernath whose fault is this.
Now than child will suffer bacause of your false commitment.
What is the solution....

RELATED TO FLAT BOOKING AT RUNWAL GARDENS DOMBIVALI ON 28.11.2020, TOWER25-3003

1st case - Referral Benefit of 0.7 % of Agreement value committed at the time of Flat Booking

At the time of booking Flat at Runwal Gardens Dombivali on dated 28.11.2020, sales person from Homesfy channel partner has given a promise in front of Runwal Gardens Sales manager and in written given mail that I will get 0.7 % of my agreement...

Respected Sir,

This is Ramesh Kothari. I had received an SMS regarding the Runwal gardens new projects that the flat cost start with 32 lakh which was in my budget. I have attached the SMS for your reference. When I visited Runwal gardens booking Office I got to know that the actual price cost varies and I showed interest for 1bhk by increasing my budget which was costing me 40, 73, 565/- in T31- 2301 and paid the initial...

I have booked a flat at Runwal Garden dombivali. I have paid nearly 25% of agreement value as per schedule. However my sale agreement is not yet registered.
No reason is given by company.
None of the CRM is attending my calls....

I booked a flat in Runwal gardens Dombivili T1 -1703 and was mis informed about the Possesion date on 3 different occasions:
During Sales pitch was told possession will be by Aug 2022. I asked for something in writing he mentioned it will come via email and requested me to wait.
The welcome email came after 5 days and said RERA date Dec 2023 i was irritated with this wrong details and approached the site head who reassured me...

I have Booked flat in Runwal Gardens, T-30 1309, While booking it was told that we will be given the Gifts. The same will be delivered to our address within 15 days from Registration Date. Now it has been 1 Year & Still we are getting answers from our RM's that it will be provided in some days. Even when we call them then they were like, Sorry sir it took THODA TIME, we are on it & we will provide. We have putted requisition for procurement...

Myself owner of Flat No.T13-1302 Runwal Gardens would like to inform you that your payment team makes lots of mistakes for which we as a customer gets suffered.

This is the 2nd incident that I have received demand letter Serial No:RV21/60/50028180 on 4th march 2022 though the letter is dated 25 Feb 2022 and due date is 12 March 2022 for payment.

Bank require 10 working days for payment. Mistake is from your...

I booked flat in Runwal Group Thane balkum. I paid full amount but till date they have not showed me flat or building. It's been one full one month paid maintenance 4 two years and many additional Charges which was never mentioned in agreement. I invested my saving to buy flat. Don't know how to proceed further....