[Resolved]  Samsung India — disgusting brand

Address:560068
Website:www.Samsung.com

Its unfortunate that, today i've to express our true feelings in this forum to you. You must know that, how disgusting and pathetic your device and service your offering to us. Everytime i walk around the city and come across your brand's sign boards. A strong nerve wrecking, never accepting feelings kicks out of my gut, it reminds of my very own foolishness that how my family and me were throwing ways our hard-earned money on your filthy brand by believing its fake advertisements.

We'd spent close to 1.5lacks of rupees in past 6yrs of time and the most of the products didn't lost for long except television and printer. We bought of more trash such as memory cards, power banks, pen drives. You name it we have it.

We had also purchased mobiles, laptops and refrigerator of other brands such as nokia, motorola, lenovo, godrej and voltas. Which are far superior in quality and performance then samsung.

Finally this incident with your disgusting brand mobiles and most disgusting service and the hopeless order of "consumers court" had awakened and enlightened us how this fraud brand as samsung puts us into this situations.

However, i'll surely make a promise to you that we would never ever think of buying and will never recommend your pathetic brand at any cost.

Once again i'm very much thankful for your wonderful fraud service and misleading advertisements on televisions. I will insist you to keep doing the same thing in the future so that i can witness, how your company should go down in history for looting our hard-earned money.

Yours,
Forever disgusted customer.
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Apr 12, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Mar 07, 2018
Updated by vishmd
I'd already sent mail to their management the same copy posted above. I'm not interested in anu sort of resolution from these ###. We'd already lost thrice amount of their smart phone and nothing to lose further. I'd posted here on consumers form to show the public how pathetic Samsung is and how hopeless is CONSUMER COURT is. Consumer court dismissed our case stating that device is not in warranty, court didn't even bothered to ask a single question to Samsung. Our smart phone was submitted to Samsung services centre within warranty period and almost spent 5 months of it's warranty in service itself. The judge seemed to not interested in the case or something else I think. Samsung never responded professionally and put use in jeopardized situation.
Mar 07, 2018
Updated by vishmd
The Judge forgot to mention in the Judgement to return the unrepaired phone to owner. I could have made a YouTube video by setting fire to SAMSUNG mobiles.
Verified Support
Mar 09, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Mar 09, 2018
Updated by vishmd
As I Already informed you that, we'd appeared before CONSUMER COURT. The consumer court Judge doesn't even bother to look into the case and straight away dismissed the case stating that device is out of warranty though we serviced 4times in the span of 2 months and also device was submitted to the SAMSUNG SERVICE center within warranty duration (7th month). The judge should have asked a simple question to Samsung that were they sleeping for 5 months warranty time and additional 2 months after warranty time. I don't understand how people forget their ethics pretending to be sole authority. It's a total shame to go to court and it's even more hopeless and embarrassing when the frauds get away without being punished. It was our legitimate mistake buying SAMSUNG Products and seeking JUSTICE from pretending individuals.
Mar 09, 2018
Updated by vishmd
However the JUDGE forgot his duty to mention to return my mobile. I don't want it to be repaired. Return the device in the same condition and I want to publish it on my YouTube channel.[protected]
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