Sansui India Complaints & Reviews

डिअर सर,
आपको सुचित करते हुए बेहद दुःख हो रहा है कि मेने sansui का मॉडल नो contvsnx40fh18axf sn. No.[protected] जनवरी को ख़रीदा था जो कुछ महीनो तो सही चला और बाद में अचानक बंद हो गया.
जिसकी कंप्लेंट मेने 17/07/2017 को दर्ज करवाई
4-5 दिन बाद रिपेयर हो कर मेरे घर आई और 5- 7 दिन बाद ही वापिस ख़राब हो गयी.
1 अगस्त तारीख को आमिर नाम का मेकनिक मेरे घर सीकर आया और led को खोल कर अपने साथ ले गया जो बार बार कंपनी के हेल्पलाइन नंबर [protected], [protected], [protected] पर फ़ोन करने के बाद 18 (अगस्त) तारीख को मेरे घर पर आकर लगा गया.
ये led सिर्फ 1 दिन ही सही चली और अगले दिन 19 अगस्त शनिवार को फिर ख़राब हो गई
जिसकी कंप्लेंट मेने सोमवार 21 तारीख को [protected], [protected] लिखवानी चाही लेकिन किसी ने फ़ोन नहीं उठाया.
और कम्पनी के लैंड लाइन नंबर [protected], पर फ़ोन नहीं लग रहा था.
अगले दिन मेरी [protected] पर विजय सिंह जी से बात हुई उनको मेने अपनी पूरी समस्या विस्तार से समझाई कि led स्टार्ट होने में 20-25 मिनट तक ले रही है और बार बार बंद हो रही है यही समस्या पहले भी आ रही थी, जिसके बाद उन्होंने कांफ्र्रेंस कॉल पर मेकानिक आमिर से बात कि और मुझे विस्वास दिलाया कि अगले 2 दिन में मेकानिक आकर led सही कर देगा.
लेकिन उसके बाद आज तक न कोई मेकेनिक मेरे घर आकर led सही कर के गया नहीं मुझसे उसके बारे में फ़ोन पे बात कि और कंपनी का हेल्पलाइन[protected] लग नहीं रहा.
मैं इतने पैसे खर्च करने के बाद इस तरह का प्रोडक्ट और सर्विस पाकरअपने आप को ठगा हुआ महसूस कर रहा हु और कम्पनी कि सर्विस से बिलकुल भी खुश नहीं हु आप से निवेदन है कि मुझे उचित न्याय दिलवाए.
कम्पनी या तो पुराणी led को तुरंत सही करवाए अन्यथा मुझे नयी led देवे.
उचित न्याय कि उम्मीद के साथ.
धन्यवाद
ईश्वर चावला

I turn on my tv and afterwords i can only here sound of channels there is no picture... Can not able to see any type of picture. So as early as possible reply me what step you will be taken. If there will be some telephonic conversation let me know to whom i will have to call. I think there should be picture issues in the tv set. I ca here only sound of tv no picture.

I have purchased sansui led 42 inches led tv-model no;sjv42ph-xsap - bill no:005 from kalyani electronics on 13/11/2013 and also taken amc by paying rs.570/-, to my surprise it is suddenly speakers stopped working then called to the customer care no[protected]on 13/08/2015, gave complaint to customer care complaint numbe isr:[protected] my job is assigned to service exucutive mr. Sudhakar (Lazy person) phone no:99855208, he calls in the morning and comes in the evening by time he reaches our house their store room is closed, he has taken speaker out from led and assured thy at he will repair led by 16/08/2017, till now have not received a single call from sansui, e sansui customer care, they simply disconnection the phone without listening to my. I request consumer authorities to take tough action against this sansui led company, even they are not providing customers support email id. Regards. G. Vijay kumar. Sr. Officer. Debts recovery. Agrasen bank:phone:[protected]/[protected].

I bought Sansui 1.5 T split ac from Flipkart on 14/05/2017. Firstly the ac has stopped working since last week and is displaying an E1 error. After multiple complaints to their customercare, and receiving false promises that a technician would visit within the next 24 hrs, I am still waiting for a their technician to arrive. They sent me an sms of a local service centre from where technician was supposed to arrive. When I called up the local service center the person replied that he could not service my ac as the component that needs to be replaced had not arrived at his office. When I again called back sansui customer care informing them of this, they simply refused to take responsibility and kept repeating that I should call back the service centre. Now when I again called back the service center, the person replied that he was a peon and didnot know anything. I am paying a hefty emi for this ac. I am horrified at the at irresponsible attitude of the company and product quality.

Hello sir
My name is Shafiq khalak and i m from Gujarat . On Jan 2016 i had purchased a sansui led tv which have a 3 years of warranty but within 1.5 yera it's not working display going to be damaged i call a customer care they register a complaint regarding all this and tell me that i have pay 800 rupees for service charges which i paid to them but till now i don't get any kind of a solution last 1 month they telling me we will resolve ur issue but i don't think so they can do anything they are # # so i just request everybody do not buy sansui tv they are bunch of crook. Their...

I am purchased this set fŕom nagharaja bhat. This is over heating and network problem. Now battery also weak. Iam surendered this is to jemmy uppala authourised service man but he is refussed. Dealer also not minding my problem. What can i do please give the suggestion name shahul hameed
C/o society hospital kaikamba
Post uppala kasaragod kerala
Mob_[protected]
[protected]

Hi viewers i had bought a sansui television model no:SKW40FH11XAF on Nov 3rd 2015 from flipkart which is still under warranty (3yrs), this is the worst experience now i am facing
so i am writing this review after 18 months to make sure people should buy the Good company stuff.

1.After few months o[censored]sage found a dark spots inside the screen.
2.Given to Authorized service center they are not able to sort out the problem because
company doesn't have the parts required for the repair
3.After 1.5 months they got approval for the replacement of the new TV they said they
dont have the 40inch sansui TV stock

4.They will give you option of there other brand for the replacement of the tv
5.please my heartly suggestion is do not buy any of the sansui company.
6. Do not go behind the offers & warranty they give us the product might be outdated.

7.The worst experience of customer service i ever faced by me.

Bought sansui ac from flipkart and got it installed by sansui service center guy, just after getting the ac installed it is giving me difficulties, it got repaired 3 times, but this time service center guy took the ac with him to fix the issues but from last 11 days and he is not returning the ac back. I tried to call customer care many times but every day they give me same answer that they don't have part available they will fix it and return it.

Dear Sir,
I had a complain booked for your urban clap side vide reference no : BHU[protected] dtd. 07.08.2017. But sorry to say till now any response from your side or your service center side till now. Further request you to please send your service engineer as soon as possible for better business relation.

Thanking You.
Yours
Manoj Kumar Mallick

I was purchase a led tv of your company but i had problem in it at the first day. I was complain many time for resolve the problem of pannel but most of the time your excutive or represntative (Engineer) just adjest its color or other functions, last one they change pannel and after that its condition is worst. I am attched some photos of tv of its current possition and now your customer service officer just deny over request to exchange or upgrade our product.
My contact number - [protected], [protected]-sachin tamrakar, [protected]- saket tamrakar

Dear sir,

I had sent mobile (Imei no. [protected]) for repairing on 04.07.2017 but not received till date my handset. I have many complaint to you for handset repair but any positive response from your side. I want to compensation for delaying period because at this time i had purchased another mobile handset and above imei mobile no. It is not workable for me.

So, please arrange compensation for above mobile handset. I hope your favorable response come will soon.

Hello sir
My name is sudhakar and i m from delhi. On feb 2016 i had purchased a sansui led tv which have a 3 years of warranty but within a yera it's not working properly display going to be damaged i call a customer care they register a complaint regarding all this and tell me that i have pay 800 rupees for service charges which i paid to them but till now i don't get any kind of a solution last 1 month they telling me we will resolve ur issue but i don't think so they can do anything they are # # so i just request everybody do not buy sansui tv they are bunch of crook. Their customer service suck

Unable to lodge complain due to your faulty toll free nos. And service centre nos. When the company is not having a valid toll free no or service centre no then where to lodge the complain. Toll free no [protected] is not in operation. Dear sir i have purchased one ac dtd 29/05/2016 vide invoice no blr_jig_01l[protected] id od[protected] wid vm 35639. The ac is giving regular trouble. Problem is gas leakage. If the problem is not solved permanently then the ac is having manufacturing defect. Hope that u all r reliable and shall take care without any cost. Free of charge. My mob [protected]

Online complaint
I have purchase sansui 50inch led
Its not working, engineer visited but led still not working i called cutomer care and engineer also but nobody help,
Pathetic service,
I dont now how many reminder required to sansui company???
Seriously pathetic service
Complaint number : [protected]

Regards
Shadab ali
[protected]

I have purchased sansui led 55 inch on 13.07.2015 with 3 yrs warranty. On 24 th july 2017 our display gone. I have launched complaint on 25 th july 2017and then i am regularly calling cutomer care but nobody is attending my complaint they are giving fake phone nos. I m very much frustate by this. They gave me complaint no. Tha-[protected]. Now they told me that they don't have panel. But if they don't have panel they must give me replacement of new tv. I am requesting senior officials of company to look into the matter and solve my problem at earliest

Dear customer your reference no is mum[protected] pl give response code r24202, if receive call within 1 hr. For online amc visit www.vgservice.co.in

The tv has got white spots on display. The tv has been ourchased just some months back. As per technician the repair will cost of 10k whereas there is no physical damage from outside. The spot were has appeared automatically if there was any damage it should have been visible but the technician is not able to prove it.

Request to kindly check and do the needful otherwise i don't have any option rather than contacting consumer court for my grievances as there is no visible damage.

Contact [protected]

I have purchased a led tv on september 2016. It's display got complaint on june 2017 (During warranty period). We have registered the complaint on 1st of july 2017. On 5th of july a technician came, checked the tv and informed us that the display has to be changed. The issue has not been solved till now. For last one month we are not able to use the tv for which we have paid. We have called the service center several times but they don't have any updates on the issue. Today also we call the service centre. But they have no idea about when they could rectify the issue. More over i have lost a month from 1year warranty of the tv. I just want the services that i have paid for and not the fake assurances.

I have purchased sansui horizon 1 mobile on 24 may 2017, but from day 1 the microphone is not working properly, the voice at the caller end is very less. We have speak 2 time louder as compared to other mobile.
Tried to reach the service centre which is currently handled by videocon, but unable to reach them.
Plz resolve the issue at earliest.
Rgds, manish kumar, mb - [protected]

Hi,

I got my complain tha[protected] logged on 28july2017 at 12:24pm. I got a message from sansui that technician dilip singh will be visiting my house on 29july2017 at 3 pm. Since i did not get any call or nobody visited my house yesterday till 3pm, i called to dilip on the given number by sansui message. He told me that he has not got any info/message about my log. I waited yesterday for whole day with the hope of somebody visiting us but sorry nobody came or called me giving updates on it. Today again i called to dilip to enquire if he is coming today but he told me that he is not going to come as today is sunday and even he does not have any info on my call log. Once he goes to office on monday then only he will get to know about my call log.

I thought of informing cc about dilip's response so i tried calling customer care also since yesterday even i tried calling the cc number 25 times continuously but everytime it was coming busy so i could not speak to them.

I am waiting for the whole day and nobody is visiting us evenafter 48 hours of logging my complain. And even nobody is bothering to keep me informed about technician visiting update. Sansui has completed his formality by just sending a message to customer but did they confirm if technician has visited customer within stipulated time period 48 hours. No.

With this i understand there is big zero customer care at sansui.

I am not interested in this tv anymore please take it back and refund me its cost.

Thankyou,

Model no-SJX22FB
sl. No.[protected]
There was picture problem on my led tv. I had booked a service Call on 22nd june. They took it and opened the panel. Now they aren't solving the issue even after 5weeks. Now when i call them, the're showing very rude behaviour. The company doesn't give any satisfied answer about the service delay. Too much cheating... Such a cheap company.