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Sansui India Complaints & Reviews

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Last updated Jan 15, 2024
Complaints 1102
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Sansui India
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Sansui India Phone Numbers

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1800 419 4040
866
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+91 12 4421 5400
476
266

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Sansui India Head Office Address

Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV
Gurgaon
Gurgaon District
Haryana
India
122015

Sansui India reviews & complaints page 29

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O
Omsand
from Pune, Maharashtra
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sansui 50" led smart fhd display issue

Address:Thane, Maharashtra, 401201

Left side display has developed black patch which has increased slowly. Had logged complaint, ref no tha[protected] dt 27.10.2017. Not satisfied with the casual approach shown by the service person. No visible sign of damage on screen but the person visiting insists it is physical damage. The person did not seem to be technically competent. Is there any way the set gets inspected by a technical person. Seek your support....
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B
Brij Mohan Lodhi
from Bengaluru, Karnataka
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about mobile services after selling

Address:380008
Website:www.sansui-india.com/contact

Respected sir/madam,

My mobile phone dead last 8 months both sim is not working, Automatically stop working and not got any support by customer services centers and SANSUI MOBILE SERVICES CENTERS.

Kindly check attachment file.

Kindly find below product related details,

Order ID: OD[protected]
Order Date:[protected]

Shipping Address
Brijmohan...
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S
Sakti007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sansui tv not functioning - parts not found in market

Address:713216

Hi sir/madam,

I had brought a 42 inch sansui tv worth rs.24990 during flipkart's big billion offer 1 year ago (Warranty period over now).

2 months ago, the tv was not functioning properly; for which the mother board and the panel was changed. But still we are not getting a clear picture and getting a shadow. The repair person said that the model is not found now.

My grievance is already 4000 rupees...
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sudheer peddi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone submitted in service center 4 months back still no response

Address:Hyderabad, Andhra Pradesh

Hello there,

We given san sui mobile in u r service center on 5/08/2017 still we not received

Kindly look in to this more than 4 months it is the service every time i call or go there only one word they say its under high priority and you will get the call very soon. Even on email they say the same. This is the worst ever experience i have faced with any of the vendor.

Please replace the set...
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R
Ramdas Panchal
from Pune, Maharashtra
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sansui horizon 2 mobile problem

Address:Pune, Maharashtra, 412114

Dear sir,
I have purchase a mobile model horizon 2 from your dealer on 23 may 2017 & my mobile is not working due to some problem. I have search service center in pune location on net searching addares but all servise center till not working. Please help and give me in pune location service center address urgent. Your service is very bad no any service center & this tool free no [protected] not working.
So kindly solve this...
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S
Sajil Surme
from Noida, Uttar Pradesh
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ac complaint

Address:400612
Website:sansui.com

I logged a complaint on 4th of november engineer visit on 11th of november identified that issue is with part he request for part and said within 48 hours part will be change.
After one week still no one is come and not even any update. Again i call in sansui support on 18nov speak with mohan he provide me a number of mudassar [protected] he said do what u want to do and cut the call...
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S
sabira qazi
from Delhi, Delhi
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sansui tv speaker not available

Address:New Delhi, Delhi, 110026
Website:www.sansui-india.com

I filed complaint regarding sound problem in my sansui led tv 32". The technician came and checked it on 11th november. The tv is under warranty cover of 3 yrs. He took the visit charge of 590 and notifed that the speaker is not working and need to be changed. Will order new speaker and it will take maximum to maximum 1 week to get the speaker changed. Now it's 15 days and we have not received the new speaker.. The customer care are not able...
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D
Dipak Ghodasara
from Ahmedabad, Gujarat
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sound problem

Address:Rajkot, Gujarat

I purchased sansui hard rock plus in 2010 i have problem in my lcdtv about sound. No sound is coming from my tv due to some problem in audio system i discussed with service center about this problem but they were unable to solve the problem. When the problem started some times the audio would come and some times it would go but from last six month it has completely gone....
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K
Kiranparmar08
from Delhi, Delhi
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sansui 4k smart tv

Address:411028
Website:www.sansui-india.com

I bought sansui 4k tv, nov 2015 with 1+2 years extended warranty. The tv has stopped working more than 5 times since we have bought it. We are requesting the service centre change the product as it is a deffective one. But our complaint has not been heard yet. That latest complaint # pun[protected] which i have registered on 18th nov 2017. But still no action has been taken. Though we have been regularly taking feedback from the service personnel....
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S
Santosh Bhagchandani
from Mumbai, Maharashtra
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sansui mobile under warranty not repaired last 21 days placed at with. service centre

I have purchased mobile sansui horizon2 in 23 sep 2017 through flipkart. The camera has stopped working. I have given to authorised. Service centre in malad mumbai on 28 oct 2017 at unique infosystem and telecom. Till now they are saying spare part is not received by sansui. This is incompetent. Pls provide them the desired parts so they can repair it. Asc code is vascm h094 and job no. Is vascmh094j[protected]. Imei no. Of my mob is [protected]....
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P
Pankajchaturvedi07
from Mumbai, Maharashtra
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extremely bad customer services

Address:411057

I purchased sansui-india 42inch led tv on 26/01/2013 (Mrp was 37000/-). On 01/11/2017 there was some problem in tv like half off the display was black. I raised complained (Complained no - pun[protected] make sansui 42 inch led tv model no.-42sjj42fk) for repairing of tv as per service engineer display panel is faulty and need to be replaced. I asked for quotation and as per their quotation the cost of the display panel is 36000/.
br...
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A
Asharaf Khan
from Chennai, Tamil Nadu
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mobile sansui horizon 2s

Address:632001
Website:Sansui

I have purchase sansui horizon 2s thru flip kart 03-oct-2017 once i receive phone i have check there as network issue hence find service centre in local and hand over the phone on 23-oct-2017 and after issue solve phone received on 11-nov-2017 but unable to on still issue in battery and unable to on the device hence i resubmitted the device on 13-nov-2017 kindly check device fully it is working condition are not. Kindly solve the issue urgent...
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P
pilotad007
from Morjim, Goa
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inconvenience and product failure

Address:Amravati, Maharashtra, 444604
Website:sansui service centers and sansui product

As before 2 months my sansui led 50inces 4k tv has a problem of power supply cable which service center took 1 month to solve it and after the repair again after 1 day their is problem of hdmi sockeet and they are saying to bring the tv to the center again. I just wanna say do we have that much of tym only that do such bull # actions. I have a complaint against that service center and against my product also. High authority should take some...
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S
Satish Ghorpade
from Delhi, Delhi
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32 inch led display not working

Address:41605

My sansui 32 inch led display is not working. It have 1+2 year warranty which will end on 14th december, 2017.

I have complained to customer care and got complaint no: 0151.
I complained om 07th november and got assurance to resolve complaint within 24 hours. After that i called around 05 times to customer care as after 11 days till date no one has attended my complaint.

I took contact number of service...
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A
amangoyal188
from Kota, Rajasthan
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tv screen problem

Address:Kota, Rajasthan, 324009
Website:www.sansui-india.com

I purchased sansui led tv model no. Sansui-led-sjx40fb on 20.11.2014 along with 1+2 year extended warranty. From some days i'm experiencing a problem in my tv screen. It is supposed to be a hardware problem cause there's a specific area of screen showing some light black spots. It is leading to make our tv experience very bad. When i lodged a complaint to sansui customer care through their sms system by sending svc on 53030. Then i got a...
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M
Mishraan
from Ujjain, Madhya Pradesh
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sansui horizon 2 mobile

Sir, i bought sansui handset/wj14893 by flipkart online before three months my handset unfourtnaly shut down than i went to service centre my home town rewa and also gwalior but they din't gave me proper responce and my handsets problem din't solved. They (Service centres) told me that we don't give free service whether cell phone under warranty or not they only give paid service and rewa service centre address which has been given in directory...
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Pravin Kolhekar
from Pune, Maharashtra
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sansui 28 inch led tv

Address:Amravati, Maharashtra, MH
Website:[email protected]

Dier Sir My Sansui 28 inch led TV in parches in date of 09/11/2015 in led TV problems in penal but 3 year warranty in panel so send to submit date in 21/10/2017 in service center Is aditi service center rukamini nagar Amravati in Maharashtra But Abhi Tak koi result nahi Mila Aur na hi meri Led TV ke parts ya koi replies me koi TV Mila hai meri apase request hai Ki mere complement pe dhyan de Aur muze mera led TV Sahi tarike rapear karake...
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T
Tapas Kumar Auddy
from Kolkata, West Bengal
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replacement of mobile handset

Address:700012

Dear sir/madam,

I have purchased a mobile handset on thu, oct 26th '17. Sansui horizon 2 - 4g volte (Nova grey) through flipcart.
7th nov. Morning it was found not charging and naturally turned off. I was visited sansui authorised service centre, sri krishna service centre, 29c, bentinck street, kolkata, mob : [protected] (Mr. Kamlesh singh). According to service centre since the set was only 12 days old and the problem...
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D
dilip.gehlote
from Gurgaon, Haryana
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services

Address:Jaipur, Rajasthan, 302001

I have bought a washing machine last year and is in warranty period
I am trying to contact customer care for last one and half month after 15 days i can't got through i went to the shopkeeper he gave me a new number to call after several calls
A man appeared after 7-8 days
He just opened it and told me that some parts have to be replaced
And left
We called him regularly he came after 5 days and again opened...
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G
gyanujd@jk
from Lucknow, Uttar Pradesh
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sansui 40" led tv series complain.

Address:Lucknow, Uttar Pradesh, 226022
Website:www.sansui-india.com

I purchased sansui 40"led tv. Model no.4018f (Contvsnx40fh18xaf).. Serial no[protected]. On 27/01/2017 raghav marketing kanchana bihari marg zareen complex kalyanpur lucknow... But there is a problem in 20 oct 2017. I also complain in customer care many times. But there are no response... There is a very critical condition... Please do something as soon as possible... Complain no is luc [protected].. I[protected].. I have complain again...
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