[Resolved] Sansui India — Black patches showing on sansui led screen pannel. | |||
Dear sir, I have purchased a sansui led tv (SJX40FB11XF) on dt.12-NOV-2015. from last few days some black patches showing on screen pannel.its feeling irritated while watching something on screen. it have 1 year manufacturing warranty. photos are attached for your reference. Please Look in to this matter. Manas kumar meher MOB- [protected] EMAIL- manas.[protected]@savex.in Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Sansui Team,
We have already complaint to our local dealer in the month of May-16 and he already ignore our issues now we have already complaint on [protected]@vgmail.in and still we are waiting for solution from last 20days.
Eng have called us from [protected] and informed us that "Your village area is out of city and get your TV here is main Narendra Nagar and our charges for vising is Rs 450 and if we found any issue with part than that cost will be paid by you". after that neither he called us nor Videocon Online Team have reverted us.
Kindly confirmed us why this extra charges when our TV is already under warranty.
Raj Pundir
[protected]
[protected]
We have already complaint to our local dealer in the month of May-16 and he already ignore our issues now we have already complaint on [protected]@vgmail.in and still we are waiting for solution from last 20days.
Eng have called us from [protected] and informed us that "Your village area is out of city and get your TV here is main Narendra Nagar and our charges for vising is Rs 450 and if we found any issue with part than that cost will be paid by you". after that neither he called us nor Videocon Online Team have reverted us.
Kindly confirmed us why this extra charges when our TV is already under warranty.
Raj Pundir
[protected]
[protected]
Sir, The panel may have broken my television stopped working and he'd like to change how the change, and will be the price.or any other option.
S.K.Pandey
Dehri on sone Rohtas Bihar Pin 821307
Mob-[protected]
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S.K.Pandey
Dehri on sone Rohtas Bihar Pin 821307
Mob-[protected]
Dear SK Pandey1700,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team