[Resolved]  Sansui India — led 55 inch

I have purchased sansui led 55 inch on 13.07.2015 with 3 yrs warranty. On 24 th july 2017 our display gone. I have launched complaint on 25 th july 2017and then i am regularly calling cutomer care but nobody is attending my complaint they are giving fake phone nos. I m very much frustate by this. They gave me complaint no. Tha-[protected]. Now they told me that they don't have panel. But if they don't have panel they must give me replacement of new tv. I am requesting senior officials of company to look into the matter and solve my problem at earliest
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Aug 5, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Aug 12, 2017
Updated by Vaishali pandit
My problem is not yet solved by the company, i am again and again requesting them but no firm action is taken yet on my issue.although my replacement is approved before 8 days, they have not given me new tv.i am suffering from very difficult position because of this.please give me answer when i will get the delievery of new tv
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Dear Vaishali Pandit,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Please let me know when will the company solve my problem as from 15 days already i am facing the problem.now i don't want any assurance i just waiting for the result. My complaint no-THA-[protected]
Dear Vaishali Pandit,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear Vaishali Pandit,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Sansui Customer Support Team

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