Sansui India — Led television service issue | |||
I purchase the sansui led tv 28" on dated 20/11/2015 sr. No[protected] from hari sales corp. Samalkha haryana on dated the tv persist some problem. I called the customer care our service technician attend the complained after checking he say that the service is done on the chargeable basis it not cover the warranty if the company gives the one year warranty please justify what it covers If you have not necessary action regarding this matter with in 10 days after that i go through the legal procedure for that wholly responsible are you Was this information helpful? | |||
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Sansui India customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
I bught led but its dispay is not working good
Dear ajay gyani,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
Maine[protected] ko sansui ka 50 inch smart tv (Model No. Sansui SMC50FH18X 50 Inch Full HD Smart LED) Liya tha. usko videocon ka in-build DTH system hai. jab maine tv install kiya us din se 4-5 din mein hi DTH "No Signal" Dikha raha hai Aur Tv ka sound bhi kabhi aata hai kabhi jata hai.
Maine company se complaint ki to company bata rahi hai ki tv ka part chala gaya hai aur ye part abhi hamare pass nahi hai. Aapka Tv repair nahi ho sakta lekin hum aapko naya tv replace mein de denge.o bolke abhi 15 din ho gaye hai. to abhi phone kiya to wo bol rahe hai ki tv ka (Model No. Sansui SMC50FH18X 50 Inch Full HD Smart LED) model abhi bandh ho gaya hai. market mein nahi hai. aapko usi Price ka naya tv chahiye to de denge. our wo bhi 43 inch ka.
lekin mujhe kuch bhi karke wahi tv model chahiya. to main kya karoon.
regard'
Shivkumar Patil
[protected]
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Maine company se complaint ki to company bata rahi hai ki tv ka part chala gaya hai aur ye part abhi hamare pass nahi hai. Aapka Tv repair nahi ho sakta lekin hum aapko naya tv replace mein de denge.o bolke abhi 15 din ho gaye hai. to abhi phone kiya to wo bol rahe hai ki tv ka (Model No. Sansui SMC50FH18X 50 Inch Full HD Smart LED) model abhi bandh ho gaya hai. market mein nahi hai. aapko usi Price ka naya tv chahiye to de denge. our wo bhi 43 inch ka.
lekin mujhe kuch bhi karke wahi tv model chahiya. to main kya karoon.
regard'
Shivkumar Patil
[protected]
Videocon Industries Customer Care's response, Nov 30, 2016
Dear Shivkumar Patil,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
Dear Shivkumar Patil,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team