Sansui India — Regular gas leakage from brand new air conditioner

anoopjau

from Jaipur, Rajasthan

Address:

Allahabad, Uttar Pradesh, 211002

Unable to lodge complain due to your faulty toll free nos. and service centre nos.When the company is not having a valid toll free no or service centre no then where to lodge the complain. Toll free no [protected] is not in operation.Dear sir I have purchased one ac dtd 21/02/2016 vide invoice no del_noi_01l[protected] ID OD[protected] WID VM 39526 . The ac is giving regular trouble. Problem is gas leakage. One time it was taken care of by your service engineer. Now again the same problem. If the problem is not solved permanently then the ac is having manufacturing defect. Hope that u all r reliable and shall take care without any cost. Free of charge. My mob [protected].

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Sansui India customer support has been notified about the posted complaint.

May 18, 2017

Updated by anoopjau Dear sir I have purchased one ac dtd 21/02/2016 vide invoice no del_noi_01l[protected] ID OD[protected] WID VM 39526 . The ac is giving regular trouble. Problem is gas leakage. One time it was taken care of by your service engineer. Now again the same problem. If the problem is not solved permanently then the ac is having manufacturing defect. Hope that u all r reliable and shall take care without any cost. Free of charge. My mob [protected].

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear Anoopjau,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear Anoopjau,

Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same .For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team

pratik patel

from Okha, Gujarat

I can complaint about my led sansui tv. I seen the double picture on my tv last three days. So please accept my complaint and do needful action about that.

Videocon Industries Customer Care's response, May 31, 2017

Dear Pratik Patel,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Sansui Customer Support Team

rajeev Raghuwanshi

from Mundi, Madhya Pradesh

Not working

Videocon Industries Customer Care's response, May 31, 2017

Dear rajeev Raghuwanshi,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Sansui Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear Pratik Patel,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear Rajeev Raghuwanshi,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team