Sathya Agencies Complaints & Reviews

I had ordered a samsung 55 inches uhd led tv on 30/12/2018 and was promised it will be delivered in a days time on 2/1/2019 by sathya agencies koluthur branch (Mr. Jegan and mr. Kamalesh) but it was not delivered.
When i enquired on 3/1/2019 still the same answer that it will reach you by today. Today is 4/1/2019... Neither they have taken the pains to call us to tell it was not delivered nor had made any other arrangements to meet out the non delivery of product. One of the worst service ever faced... Now i am planning to cancel the product... Neither product delivered nor am i getting a call regarding this... Contemplating to cancel the product delivery as they have not kept their word.

Internal did no [protected]. Purchased TV month of nov-4. TV 49inch. Now display 4cm not visible bottom display kindly replace the TV and resolve this issue asap. It's gift purpose we provided getting spoil my respect worst product received. Ple do the needful. Attached snap fyr bottom line Mbl no [protected] Dinesh.N (BABL) purchased t. Nagar branch

I bought samsung tv on namakkal sathya showrrom on 05 nov
They offer me one home theatre
But still now they didnt give me the home theatre
When i contact to namakkal sathya showroom
They didnt respect me
They scould me when i ask about the home theatre
Particullarly manager didnt respect me
They treat very worst
This is the way you treat us

Totally disappointed

Sir i purchased a table fan (Orient fan tornado table -30) in your store model date 18.12.2018 on that time no one say fan running time sound will come.
Basically fan using for sleeping purpose so i will come and return the fan he say that type model fan sound come no change the model roughly say in your showroom person i explained my purpose he cannot except i also say deviation amount pay for gst purpose these are all done in 24 hours only.

Sir kindly help otherwise i will take another move consumer

13/11/18 அன்று காஞ்சிபுரம் சத்தியாவில் சாம்சங் LED Tv வாங்கும் போது DTH தருவாதாக கூறினார் மற்ற இடத்தில் இந்த டிவின் விலை 40000 ஆனால் நீங்கள் 43000 ரூபாய் க்கு விற்பனை செய்திற்கள் காரணம் இலவாச இனைப்பாக Blutoth hed set dth தருவதாக கூறினார் கள் blutoth hedset மட்டும் நீண்ட நாட்களுக்கு பிறகு கிடைத்தது இந்த டிவி installation செய்ய எத்தனை நாள் கடைகாறர் கஷ்டாமர் காரர் என எத்தனை முறை கேட்டு இப்பதான் அதை instal பண்ணாங்க இன்னமும் இந்த Dth மாட்டவில்லை இப்படி ஏமாற்றி பிழைக்கும் சத்திய நிறுவனம் இனியாரும் ஏமாற கூடது என்ற நோக்கில் காஞ்சிபுரம் செய்யார் அரக்கோணம் ஆகிய பகுதியில் சத்திய நிறுவனம் நடத்தும் இது போன்ற ஏமாறு வேலை பற்றி துண்டு பிரசுரங்கள் வறும் திங்கள் அன்று ஒட்டப்படும்

Invoice number [protected]. I have pitchesed lg led 49uk7500. At the date of 4/11/18. I have made complain several time regarding which ur provide tv along with remote. Tv is working fine but remote not working properly made complaint several time no response from ur end. Kindly resolve this issue asap. Either change the remote are tack back ur tv we won't wait until remote gets.

Hope understand stand the situation how tv will work without remote should have sense how should take responsibility of customer support.

Ple call me [protected] or [protected]

Hi sir/madam,
I bought butterfly stove from your reputed firm this year january. Now stove has problem. Glass on the stove are broken. We made complaint directly to the tenkasi office. They informed to butterfly company. Representative from butterfly he saw the things and issue a replacement order. After that i had a phone conversation with sathya tenkasi. They told me reg this issue we sent the mail to ho. I waited one week but still i didn't get proper response from sathya tenkasi. Now they told me we need a sticker from butterfly on the stove. Am totally unhappy in this issue. Since i bought all my home appliances from sathya tenkasi. And also i referred my friends also to sathya. With this incident am totally unhappy.

Dear sir,

We purchased bosh washing machine front loaded model wak24169in from sathya home appliances kelambakkam dated on 11/11/2018.
Our registered mobile [protected] and [protected].

We observation equipments and result is not good.

1. Washing performance is not good.
2. More vibration
3. Abnormal nose coming from inside of equipments

We are not interested your product for this kinds issue initial..

Sir, please you take equipment and return our money.

Dear sir,

We purchased panasonic tv fx650 4k hdr+10 by sathya home appliances kelambakkam tamil nadu dated on 11/11/2018.
Our registered mobile number [protected] and [protected].

Nature of complaints.
1. Tvs picture quality is very poor.
2. Not worth for our purchased cost.
3. Not good color quality of picture.
4. Not readable flash news
5. Over head pain and eye pain for one hour continuous monitor the screw
6. Same quality tv, i will get only rs 30000-/-

We are not interested your product for this kinds issue initial..

Sir, please you take tvs and return our money.

Regards
Pandiyan. C
[protected]

I bought samsung smart tv from sathya store mayiladuthurai. I have been told that airtel dth will be installed free of cost as part of my tv purchase.

I was waiting nearly 10 days for this dth installation but no luck. Extremely disappointed with your service.

When buying the tv, i have clearly metioned that i will be going back to uk in a week time and they have promised me that dth will be installed within a week.

Finally they made me to followup from my side many time and there is no use with that. I got frustrated and applied for new dth connection. I have already registered the complaints with airtel dth as well.

I hope some action will be taken on this case as my days are wasted with you people. If i have time, i would like to return the tv and get it from some other store. But unfortunately i don't have time as i am flying to uk in 2 days. Sorry to say this, i don't like to suggest my neighbours and friends for any future purchases from sathya.

I have attached the copy of my bill for your reference. I am looking forward to hear from you.

Thanks,
Mani
[protected]@gmail.com

This is the second time i am complaining the matter please don't purchase any product in sathya agencies. I already wrote complaint below about washing machine not getting repaired more than 2 months. They didn't took even a single responsibility about our problem. My money 24000 rupees gone. I don't care i will meet in the court that is not at all matter. But please friends in my own opinion please don't purchase any product in sathya agencies. Today 11.11.18 three weeks before they took my washing machine and said they will replace the new one. But on our 9.11.18 i went to sathya agencies arakkonam. They said that we don't have haier product we will give you lg or other product it will cost more than your bill. I said ok. One of the representative promise that sir i will intimate you tomorrow. But on 11.11.18 i called sathya agencies one of the lady in responsibly said sir we are not responsible only haier will responsible. Then they put con call to one of the haier representative they didn't pick the call. They did not called still now. Guys please don't purchase from sathya agencies

I dont no engling type
I write from tamil

Naan erode sathya agency lg fridge gcb247sluv vanganean ennkku 72000 thareanu sollittu billing pottathu 79000 pottu irukkanga
Bill delivery boy kudukkaromnu sonnga ippa athoda rate is high
Naan ready cash kuduthu vangi iruntha erode sathya agency thukki pottutu vanthuruvean finance vangananala ennala onnum pannamudiyala
Very very bad working

Got new washing machine 6kg model in sathya sivakasi.
Start button swithed off very frequently.
No child lock as sathya commited.
Please do replace it.
Inv no: [protected] dated 06.11.18
Feel bad to use.
No child lock is not a good one for front loading machine.
Cant control.

We bought tcl 55' smart tv from your nagercoil branch its got problem they agreed to replace after too much followup. Today they bring the replacement tv but that was the other model and but it in our home and left. Our old model was tcl 55p2us, they bring tcl 55p6us. Please be note there was price different in this two models and lots of different in futures please take the action immediately. We are struggling to contact sathya. If required we ll go with legal through consumer court.

We visited sathya agency madipakkam branch on 31 october 2018 around 9pm. We purchased samsung 55inc tv. They promised to deliver tv and soundbar product within 10days. But till now i received my tv only not sound bar, but they tell me again 5days to take soundbar (8th nov 2018.) when we called your madipakkam branch no can answer proper delivery date. After a long conversation they promised me to deliver the product on 15th november before 11am... But i need 10th november, if you can't arrange at the time kindly please tell me how to cancel my tv...

I am purchase in Bosch washing machine in sathya (2.11.18)but our side not come to demo and installed technician. Not respond in your customer care my call than contact trichy showroom (4.11.18)our say today come demo and install but nobody technician not come to my home.next day I call say same to yesterday not come . Next day Deepawali leave today time 5.00 not come not come nobody gays .your seals man promised 24 hours to come demo.

We visited sathya agency t. Nagar branch on 5th nov 2018 around 12 am. We purchased samsung 43 inc tv. They promised to deliver the product on 6th november. But till now we didn't receive our product (7th nov 2018.) when we called your t. Nagar branch ([protected]) no can answer properly. (We almost called 30times) we spoke to mr. Palani, he said the product delivered from warehouse... And again we called around 6pm they told that product is not delivered from warehouse... And we spoke to ms. Deepa, after a long conversation she promised me to deliver the product on 7th november before 11am... Till now waiting (12.26pm).. When tired calling your t. Nager branch... Number switched off.
The highlight is we tried to speak to the manager but your manager refused to talk.

I got a samsung tv 49n5370 from satya showroom yesterday and after installing i am shocked to see that some unrelated different colors appears in tv as soon we switch on the tv for few seconds.
When asked to technical guy, he was blank and told may be it will be fine after reset it.
But still i am facing the same issue.
Worst response of technician guy.
Wasted my money

I have purchased the mentioned tv on 17.10.18 at rs puram, coimbatore showroom. But they delivered the products on next day that too we asked why the delivery was not happened on the same day.
Even after three days, installation was not done. When we call the agency they said tech guy will come. But the person didn't come. While we contact lg customer care, they replied that call installation didn't receive at the centre. If the showroom asked us to book the call we would have done it. Complete irresponsible showroom.

Hi sathya team,

I have purchased ‘LG 55UK6360’ in Sathya agencies on[protected]. The product was delivered on[protected] and demo & installation was done on[protected]. Same day night I have noticed that their problem in a backlight, I see lost of light bleeding in the TV. The same day I have sent the video and screenshot to the LG technical Person and said that I’m seeing the problem, he said a tech will come and fix that. After 3 days I have called Sathya agencies guduvanchery and asked for a TV model change because I’m unsatisfied with the huge amount of tv. And I have visited Sathya and met the branch manager and explained my problem and the next day the person came to my home who sell this TV and he saw the problem. That on[protected].

After some days I got a call from LG tech person and he visited and said yes there is the problem and I’ll update and let you know like that ... after a week he called and said that he will change the panel but I said no. I don’t want my new tv get repaired instead I want a new tv replacement.

I contacted the Sathya guduvanchery and they said ‘sure sir we will push from our side to get you a replacement, I believed them. After one-week, same tech guy called and he said ‘sorry sir replacement not possible ‘ I said no. I spoke with the service manager mr.antony about my problem he tried to convince me but I said that I don’t want to get repaired. Then asked one week for a new tv replacement.

After one week the manager said ‘ we can’t give you a replacement if you want we change panel which is the best solution otherwise we simply cancel the call’. I said ok .. let’s check.

Last Saturday two tech guys came and changed the display. During the testing of the new display the problem remains and its irritating eyes. So I asked them to recharge it with my old panel and talk with the agencies like that.

Sunday I have visited Sathya and explained the situation and the asked two daytime to solve.. till today I haven’t received any call so that I have packed my tv and return to the same Sathya.

Now the manager saying that why you delayed three months ?? What is the meaning of the question..??? I thought you guys gonna give me a new tv last week then saying only display ?? Why you guys fooling people.. tell me where I have to go for this problem.. I have tried to return my tv today.

Why they said that they gonna give replacement then they changed plan.. I have attached some screenshots for your reference below. Hope you do needful for me.

I have visited Sathya by referral by my college. I’m sure I won’t recommend to anyone.

Thanks
Saravana k