Sathya Agencies Complaints & Reviews

I have purchased one new tv vu brand 32 inch smart tv from southmasi street sathya due to trust of sathya and your owner was our prestige customer because i was working volkswagen madurai.
At the time of sale one of your staff mr. Solai convencing all realted things after billed even not bother about transit also. After purchasing till this time not installing the tv. Frequently called not bother about to take the call also.
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On saturday 14th october 2017 i 've ordered for a whirlpool washing machine white magic classic in [protected]@gmail.com agencies posit branch. I paid ready cash of 14750 in the spot and they said they 'll deliver it on monday as sunday is holiday. But i did not receive the product on that day, waited for tuesday called a specific man to his mobile no which he shared me who works there in the particular day. No proper response from his side...

Sowbaghya wet grinder bought @Sathya Agencies medavakkam stopped working on 09-Oct. Same problem 1 month back took 15 days, more than 30 times of calling and 2 times visiting showroom to send technician and resolve. This time complaint registered on 10-Oct and no support inspite of daily calling. Returned the product today- no escalation structure....

I got an ifb washing machine on 7/10/2017 from sathya agencies, omr. Its one week and no one came for installation. I have made 15-20 calls requesting them to send person for installation but they only say we are checking, we will send... And nothing till now.

1. My first question, why did your salesperson tell that they are going to get it installed next day, when they can't keep their commitment.

2. Do you...

Hi i am sivaprakash. I purchased a samsung tv for sunday evening. Your employees told the product free with one sound bar and woofer also. But the next day coming woofer only. I asking that manager he easily told sound bar not coming for this tv. Very worst customer service. I have a proof for your employee saying details. And your customer care also not responding...

Dear sir/madam,

My name is smith charles s from chennai. Recently i have ordered a refrigerator (Whrilpool - sp 278 premier 3s saphire mengholia - blue color) in the exhibition which has been conducted on 23.09.17 in trade centre chennai.

While making order, the concerned person checked the availability of blue color and said its ready in stock and you can get it in 5-7 days. So i have ordered. But, the response...

Hi team, i am shunmuga sundari from authoor tuticorin. My registered mobile number is [protected]. I purchased godrej washing machine 2015. But godrej service center people are telling i purchased 2014. So no warranty like that. I called your customer care number. But no body is picking i get the dublicate bill for my washing machine purchase through my mail i'd k. [protected]@gmail.com. Thanks...

I have visited the trade fare on 23/09/17 and in that i have purchased a godrej 240 liter refrigerator, payment by 100% upfront. Today is 30/09/17 and i am yet to receive the fridge. I have been calling there store number [protected] from monday (25/09/17) and all i hear from them is that they will check with the dispatch team and will get back. They have a customer care toll free no, with ivr message stating will call back. You will get a...

Hello
I bought lg washing machine in sathya agencies madipakkam branch on 15th september. Till now they didn't give me a computerized bill and their customer service is worst. They didn't come for washing machine installation after 10 days of purchase. We complain directly in lg customer care and they filed after that lg customer service man came for installation. Sathya agencies didn't intimate to lg company for our installation....

Dear service provider,

I bought a whirlpool friedge on 28th may 2015 with bajaj extended 2 years warranty (Rs 1050) and a washing machine purchased date 16th feb, 2016 with bajaj 3 years extended warranty (Rs. 2948). Now on 14th september, 2017 i was facing trouble with my refrigerator.
Then i tried to contact your store with all your customer care number where your numbers are saying that you will give me call back....

Dear sir/madam

I have purchased samsung led tv with extended warranty through bajaj finserv, and the first emi is 31/05/2016 and the last installment is 05/08/2017, and i have purchased whirpool washing machine through bajaj finserv and the first emi is 18/01/2017 and the last emi is 02/09/2017 but today when i received a statement from citi bank credit card it is clearly mentioned that on 21/09/2017 with description of sathya...

Last year deepavli combo offer displayed at ambattur showroom.in combo offer lg tv, home theatre, dvd. So i purchased the tv, home theatre they delivered dvd no stock. After 20 days you can collect the dvd. So i went the showroom same answer said. I went to the showroom 7 times to collect the dvd. Still now not recived. Why are you cheating the customer....

I have purchased Voltas AC Vadapalani Branch, delivered damage piece without QC, many times called no response and directly visit but not rectified. Many promises while purchasing. Sathya management team take a necessary action and provide good service and support for other customers. Here after I have no idea to purchase any product in your store....

I am supplied a hitachi a. C by your nagercoil branch without a remote control for bill receipt no.143 dated 18/08/2016 to my residence at 19/103a balamore road, thittuvilai in kanyakumari district. Till today i have not received the remote and could not use a. C. Several calls made to nagercoil branch to nithia and jegan but not addressed till now.
There were three a. C bought from them. One o general and two hitachi air conditioner....

Dear sathya team,

I am buying all electronic products from sathya only. This time i bought blue starg ac along with sakthi stabilizer. The stabilizer is defect product. It is not working after installation. I want this product should be replaced by new one or exchange of some good stabilizers. If this issue is not resolved, i can buy new one but not from sathya agencies....

I have made an online payment through sathya.in website on 10.07.2017 for the purchase of godrej single door refrigerator model : 240 liters rd edge pro ct 3.2 (Under exchange) and one v-gard stabilizer for the fridge under order no sbso-13515 which amounted rs. 18250. Even though they said within 2 days the above products will get delivered up on my continues request and complaints it got delivered to my address only on 17.07.2017. The product...

Hi

Recently i have purchased 1 ton inverter haier air conditioner in sathya agencies arakkonam branch. But after the installation i found that air conditioner is not working fine. I have informed to the technician who has installed but later i got a shock news that he is not a authorized technician they have hired him from outside for day basis.

He asked to complaint the same to branch, i have contacted sathya...

I booked a washing machine sathya agencies in avadi.
Next day they sent me the showroom piece telling that was brand new. V rejected it knowing it was not brand new.
V went to cancel the order. But owner ravi gave polite reply... And assured us new product if booked again..
So v booked a 6.5kg machine.. Having told one price during invoice/bill they have increased it... No response from them
Poor experience.....

I was purchased tv (Sony led klv32r422e) through online, problem is i m not received tv which i seen from internet (Sathya portal) i revived different tv, regarding this i spoke with sales & store in charge they said its like that only. This my third order. I am very disappointed. Your cheating the customer like anything.

I never expect this kind off service from sathya. Kindly look into the top priority...

Bought a 49inch tv from satya kelambakkam on last sunday of june. Since it was gst transmission time original bill was not guven. But the item was delvered three days later even then bill was not sent. Yesterday i called the outlet and requested to send it àcross by post. Only to be answered very rudely that i have to come and collect it. I asked for the executive who attended and she so rudely asked for the name which i did not remember....