Sathya Agencies Complaints & Reviews

Purchased aircondioner blue star in madipakkam, chennai. Sales person in madipakkam recommended to buy thro emi. Eventhough i have ready to pay by cash or credit card in full payment. Sales person recommended to buy thro emi because more discount is applicable. Got the signature for 9 months on emi with interest for 9 months comes to rs.4, 000/-. Raised the objection on the interest portion before signing the document. But sales person in madipakkam told that interest amount rs. 4, 000 will be refunded at the end of 9 months period by satya. Pls. Clarify whether the interest will be repaid at tne end of the period. Tried several times to call the satya compliant number. But there is no response.

We bought a dishwasher in sathya online in the name of antony regan, and product which is delivered to my home is damaged product, sathya showroom responded that they will change the product with the new one. It's been one week since after discussing with the team but no any response yet.

Sathya showroom which is located in tuticorin is not responding at all. Worst service ever. Do you want us to wait for one year? Who do this to people?

They're not even picking up the call. Don't you guys have a product which is working or don't you guys even check the product before you sent it to customers...

I bought a redmi 43" tv on sathya agencies (Salem meyyanur branch). We bought it on august 2nd. Now its august 10th and still they did not come for installation. If we contact them they are not responding properly. They say that they will call back in 10 mins but they never do so. We went to the shop on aug 8th and complained. They said they would do it properly but still there is no response.

Hai sir,
Iam arunachalam kc from tenkasi, thirunelveli 627808 i am buying (07.08.2019) in home theater but it's already opening some person already using product... Speaker in dust so change the product

Before purchasing in sathya agencies tenkasi branch shop, sony 32w672f i satisfaction product...

But after purchasing in sathya agencies tenkasi branch shop, e3200 home theater is un satisfaction product

I have purchased Samsung washing machine in redhills sathya, I have received the damaged machine and also it seems it was used before, informed to Sathya and got approval for replacement, 4 days back, but still I have not received the machine, the respond is not proper what they agreed, it S getting delayed, this kind of improper commitment from Sathya makes us to not Choose Sathya in our further purchases, please consider this highly important and makes sure the delivery by today

I bought haier fridge on villiwakkam sathya showroom on 27.4.19.
They offer me one 3 liter cooker.
But still now they didnt give me the cooker.
When i contact to villiwakkam sathya showroom. Every they ask my name & phone no but not in proper answer.
They didnt respect me
Particullarly manager didnt respect me.
They treat very worst.
This is the way you treat us.

Totally disappointed

It was in the month of may that i ordered for a chimney worth (Rs.14500) in the coimbatore branch and paid a token advance of (Rs.10000) for booking of tv, 2 ac, oven and a fridge. They promised to deliver the chimney the very next day but took a delay of a week irrespective of continuous follow up from our end. So we cancelled the order as it took more than a week, and due to poor customer service we dint want to buy anything more from your shop and it’s been more than 2 months we have not been refunded the money irrespective of continuous calls. There’s no proper response and they keep giving us fake commitments. This is not the way to treat customers and this is causing me a big problem now and i’m planning to file a complaint with consumer court if there’s no immediate refund of my money. The employees and the manager are very careless about the customers and there’s no value for customers in your outlet.. I’ve experienced a worst service from your end.

Yesterday i bought new tv at sathya agencies coimbatore 100feet road yesterday they told me tomorrow installation done through your home but till now no one is come to install the tv so am trying to call the related sales person he told he sent persons and suddenly cut the call is that the way you treat customer's it's not good after i have tried two more times to call that person but he doesn't pick up the call

I bought a dell laptop by this month begining for 42.9k. They gave me the worst accessories as a gift to me. They didnt install a os properly. Now i found that my laptop audio port (I. E the headphone pin port is not working). Now how could i use it i have not even asked for a discount. I paid whatever they said as the price. Now need to resolve it and make my laptop work properly
Or refund my money

In june19, i visited your sathya purasi show room, to buy daikin 1.0 ac. When discussing with sales executive, suggested to buy hitachi ac (Changed my mind to buy hitachi ac from daikin ac) - as because this is excellent model - inverter 1.0 ac
Buy hitachi model, which is really very good model, made me to buy hitachi ac intead of daikin.
(I already have hitachi ac at my home and very comfortable with that),
Also he said this model very excellent than daikin, now after installation, it is started to give heavy noise. We felt very bad that though we paid rs.33, 000/- not received good product, because of sathy's sales executive wrong guidance. We lost peaceful and money, at present we do not know what to do. Friends are suggesting to go consumer court to solution for this.
Intstead of that pls replace ac to daikin,
Your immediate action, is highly appreciated.

Sir,
I have bought godrej air conditioner from your aruppukottai show room. But you have supplied a worst air conditioner. We have made 4 complaints to you through customer care numbers. Each time the godrej engineers will say there is a leakage of gas problem in ac, and they will refill it after 10 days. Now after a big fight with godrej for replacing the ac, godrej has permitted for replacement. When we contacted your aruppukottai showroom they are saying it will take another 5 days for replacement. Its giving me that much tension from the date of purchasing. Keeping the ac idle for 3 months i have bought it from your shop. Such a big agency like yours selling a faulty product to a consumer and it will take 3 months for replacement. Its giving me that much tension, stress and insult to me.
Your aruppukottai branch saying it will take 5 days to get the new ac from madurai. A bullock cart will reach madurai to aruppukottai in 6 hours.

Kindly take immediate action and replace the faulty ac that you have supplied to us.

Name poorna selvi,
Mobile no [protected]

We bought lg tv in sathya showroom kanchipuram on june 30th 2019 which is delivered to my home one july 2nd which is damaged product, sathya showroom responded that they will change the product with the new one. It's been one week since i purchased my new lg ultra hd tv which costs 43000. Sathya showroom which is located in kanchipuram is not responding at all. Worst service ever. Do you want us to wait for one year? Who does these to people? They're not even picking up the call. Don't you guys have product which is working or don't you guys even check the product before you sent it to customers. I won't ever purchase again in this showroom and never let me friends and families to purchase anything.
Solve my issue as soon as possible.

I bought a hitachi split ac from sathya washermenpet. The hitachi response regarding the installation service request was not good. So the people of sathya washermenpet branch took treat efforts to make hitachi install the ac within the stipulated time. They attended my call even outside office hours of sathya like 9.30 am or 10.00 pm etc. There post sales service is good. I will buy all my electronic items in sathya washermenpet. And a special thanks to santosh of sathya washermenpet.

We had purchased lg refrigerator a week before.. The show piece have little damages so we ask the retailer and they convey us one more piece is available in their store house so we piad for the product but it couldn't deliver yet.. After payment everyday they are telling that the product is not available it could take time... This is irresponsible.. Also some staffs treating is atrocious...

Very very worst kind of service. I'm totally disappointed by the service. They don't know how to handle the customer through the call. They trying to force me to do what they decide. When i reached the show room for sort out this issue the manager simply uses his mobile phone in front of me and meanwhile he shouted the employee. I'm excepting a good service from sathiya agencies this one create a bad impression on you.

I bought haier ac on[protected]. Its model number is hsu 12nss3a. It is installed on 4-06-19. After the installation the outdoor unit start vibrating heavily and makes more noise. I complained this issue to haier their technician said it may be compressor problem or manufacturing defect. I just bought the ac but this issue arises. I want my ac to be replaced

Dear sathya Agencies,

I have purchased one( AC Carrier) with staplizer Everest company from your Agencie at Sivagangai branch . May 12th I have booked, installation done on 15th, since the day to till now me and my family not sleeping peacefully, due to staplizer problems
I have informed to ur outlet of sivagangai Branch but there is no response to not changed the staplizer,

I am expecting good company brand of Triple booster staplizer,
My contact no [protected]

Unnecessary u will loose coustmer

Pls do the necessary action

Regards
Munieshwaran
Sivagangai

I have purchased Voltas 1.5 ton AC from Sathya Agencies on 5th May 2019 in Guduvanchery(Address: No.5, GST Rd, Near EB Bus Stop, Guduvanchery, Tamil Nadu 603202).

After the installation, 3 to 4 times I raise a complaint to them i.e hearing some noise when the AC is running.

I complained many times regarding this and after 2 weeks some technician comes and did the service.

After the service and I came to know the AC motor is fully damaged like(Motor coil was gone)

Since this is a new AC and only one month was gone, then how it is possible.

That technician said like, We had replaced the AC motor.

Please take the corrective action immediately.

Ph number: [protected]

Brought a whirlpool washing machine... At the day of purchasing they told bill will be given by delivery person, but the delivery person told they bill will be given in shop only . So again I went and ask for bill, now they r saying software update is going on so we cannot generate bill.. then they give a hand written manual bill for the washing machine.. I need my computerized bill. What should I do now ??

I have purchased Godrej double door fridge on 5.6.19. still demo person have not come to show demo. Received SMS stating that not able to locate address on 11.6.19. The address which given is main places in KOMARAPALAYAM and also I have given two mobile phone numbers, they have not tried the phone numbers. Kindly confirm the receipt otherwise replace the Godrej product with your cost. Second complaint is at the time of purchase they were agreed for gift also whereas after receiving cash informed there is no stock and you can come and collect next day. The next day also same reply. Do you think this is a way to treat the customer after receiving entire amount of cash?. If this continues this will damage the goodwill of SATHYA AGECIES Erode. Kindly take care of issues on priority basis. S.P.Saravanan, MSV Apartments, Old pallipalayam road, KOMARAPALAYAM. [protected]