Sathya Agencies Complaints & Reviews

Address: 603103

I got a samsung tv 49n5370 from satya showroom yesterday and after installing i am shocked to see that some unrelated different colors appears in tv as soon we switch on the tv for few seconds.
When asked to technical guy, he was blank and told may be it will be fine after reset it.
But still i am facing the same issue.
Worst response of technician guy.
Wasted my money

Nov 12, 2018

Complaint marked as Resolved

Technician came to check it, and it was suggested to use HD dth. They told it might happened due to delay in reaching signal to TV from dish. I was using Tata sky, they told same issue other customers also have faced. They asked me to check with Airtle dth, I checked it. Now the clarity is good, but still I face the low performance in TV. Sometimes TV takes few moments to act, whenever we change the channels.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 11, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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S

shakir4u21

from Coimbatore, Tamil Nadu

Nov 3, 2018

[protected]

Reply

shakir4u21's [Complaint's author] reply, Nov 3, 2018

Since morning I am trying to contact Satya kelambakkam showroom, but No response

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Address: Coimbatore, Tamil Nadu

I have purchased the mentioned tv on 17.10.18 at rs puram, coimbatore showroom. But they delivered the products on next day that too we asked why the delivery was not happened on the same day.
Even after three days, installation was not done. When we call the agency they said tech guy will come. But the person didn't come. While we contact lg customer care, they replied that call installation didn't receive at the centre. If the showroom asked us to book the call we would have done it. Complete irresponsible showroom.

Dec 17, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 12, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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K

Ksalman Husen

from Puducherry, Puducherry

Oct 22, 2018

We paid before 4 days one whirlpool washing machine one failed machine delivered.whirlpool service centre employees says we replaced that one but till they don't give we thought online is better

lg tv 55uk6360pte n lg water purifier - Comment #3247500 - Image #0

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Address: Chennai, Tamil Nadu, 603202

Hi sathya team,

I have purchased ‘LG 55UK6360’ in Sathya agencies on[protected]. The product was delivered on[protected] and demo & installation was done on[protected]. Same day night I have noticed that their problem in a backlight, I see lost of light bleeding in the TV. The same day I have sent the video and screenshot to the LG technical Person and said that I’m seeing the problem, he said a tech will come and fix that. After 3 days I have called Sathya agencies guduvanchery and asked for a TV model change because I’m unsatisfied with the huge amount of tv. And I have visited Sathya and met the branch manager and explained my problem and the next day the person came to my home who sell this TV and he saw the problem. That on[protected].

After some days I got a call from LG tech person and he visited and said yes there is the problem and I’ll update and let you know like that ... after a week he called and said that he will change the panel but I said no. I don’t want my new tv get repaired instead I want a new tv replacement.

I contacted the Sathya guduvanchery and they said ‘sure sir we will push from our side to get you a replacement, I believed them. After one-week, same tech guy called and he said ‘sorry sir replacement not possible ‘ I said no. I spoke with the service manager mr.antony about my problem he tried to convince me but I said that I don’t want to get repaired. Then asked one week for a new tv replacement.

After one week the manager said ‘ we can’t give you a replacement if you want we change panel which is the best solution otherwise we simply cancel the call’. I said ok .. let’s check.

Last Saturday two tech guys came and changed the display. During the testing of the new display the problem remains and its irritating eyes. So I asked them to recharge it with my old panel and talk with the agencies like that.

Sunday I have visited Sathya and explained the situation and the asked two daytime to solve.. till today I haven’t received any call so that I have packed my tv and return to the same Sathya.

Now the manager saying that why you delayed three months ?? What is the meaning of the question..??? I thought you guys gonna give me a new tv last week then saying only display ?? Why you guys fooling people.. tell me where I have to go for this problem.. I have tried to return my tv today.

Why they said that they gonna give replacement then they changed plan.. I have attached some screenshots for your reference below. Hope you do needful for me.

I have visited Sathya by referral by my college. I’m sure I won’t recommend to anyone.

Thanks
Saravana k

+3 photos

Nov 12, 2018

Complaint marked as Resolved

Thank you so much, Sathya for resolving my issue event the LG support not ready to support. Thank you so much for taking my complaint and resolved this in a meantime. I'm sure I'll do all purchase in Sathya and I'll recommend my friends too. Thank you

Sathya Agencies customer support has been notified about the posted complaint.

Oct 17, 2018

Updated by Sharavnan Kv I have visited Sathya by referral by my colleague. not college

Verified Support

Oct 19, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 02, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Nov 12, 2018

Updated by Sharavnan Kv Thank you so much, Sathya for resolving my issue event the LG support not ready to support. Thank you so much for taking my complaint and resolved this in a meantime. I'm sure I'll do all purchase in Sathya and I'll recommend my friends too. Thank you

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S

Sharavnan Kv

from Delhi, Delhi

Nov 12, 2018

Thank you so much, Sathya for resolving my issue event the LG support not ready to support. Thank you so much for taking my complaint and resolved this in a meantime. I'm sure I'll do all purchase in Sathya and I'll recommend my friends too. Thank you

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Address: Chennai, Tamil Nadu, 600017

I bought a samsung microwave, godrej refrigerator and a daikin ac unit.

The samsung technician came to install the microwave next day. He assembled the unit and tried to test. He was unable to start the oven. He kept on trying pressing the start button and nothing happened. The technician filed a complaint with samsung and spoke to sathya rep. It was agreed that sathya would take the faulty unit and replace it with a new one.

It had been 5 days since the problem happened. I kept calling every day sathya and they would say we will come and deliver the new one. But no show. Samsung would call and ask what is the problem every day. We have to go through the same explanation everyday.

Very frustrating. When i searched the web i found many more unsatisfied customers like me. Public should refrain from doing business with such agencies and stop buying bad items by believing the brand name. Hope you can help the public

Nov 2, 2018

Complaint marked as Resolved

I am happy to inform that problem was resolved within a week. The Samsung representatives and SATHYA agency were on top of the problem after I filed then complaint. The followed up with phone calls and kept me updated. The problem (piece of packing material was stuck in the start/stop switch) was simple and the SAMSUNG repaired it quickly and the microwave started working, Though I was frustrated in the beginning, I am completely satisfied with the service.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Oct 16, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Oct 19, 2018

Updated by eraje Samsung technician came and fixed the problem.
The problem was very minor, a piece of packing material caught got inside the locking mechanism.
Very much appreciate the customer support constant follow up calls and for handling the issue as quickly as possible.
Though I was frustrated in the beginning, I am happy with their support.

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K

Kalimuthu Raj

from Coimbatore, Tamil Nadu

Oct 15, 2018

Philips home theater is very very poor and problems.This home theater is bought of 2week program not use full

microwave oven - Comment #3240603 - Image #0

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Sir/madam,
1.
I did book philips spa8000b 5.1 home theater on sep 30 at thiruvallur branch. They are not able to give me a product till now and also not returning my money.
2.
They are give me demo piece.
After i did confirm that they are told to give me a new product.
3.
Now i loss trust on them, when they are giving to me demo piece.
So please give my money to return.
4.
Account number already sent to sales man dhandapani.
Thank you

Yours faith fully
M mohamed rahim
[protected]

Dec 6, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 02, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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R

Rahim mohamed

from Arakkonam, Tamil Nadu

Nov 5, 2018

New philips 5.1 home theater has been sent after 10 days. But in 5 speakers one speaker is not working.
Complaint has been raised immediately. But technician sent after ten days...
Problem solved...

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Address: 631001

Website: www.sathya.in

I bought haier washing machine on 14/6/2017. It got repaired on 13/9/2018. I gave a complaint to sathya agencies arakkonam on 13.9.2018. But one of the technician came to home on 16.9.2018 and he called another person and through phone he opened the back of the washing machine and said motor repaired. We will contact you tomorrow. But he didn't contacted me. I called haier service centre as well as sathya agencies. Both didn't took any responsible. On 8.10.18 i called the service centre they didn't pick my call. Then i tried several times they picked my call and said sir please wait two more days. Whenever i called them they are saying the same dialogue. I really frustrated. Guys sathya is just like online. They didn't take any responsible for any product. Please don't prefer sathya agencies

Nov 9, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Nov 11, 2018

Updated by selvam2121 This was not resolved they put as resolved

Nov 11, 2018

Updated by selvam2121 Very very very very poor customer service I ever seen in my life. More than two months gone product not yet replaced. Definitely I will go to the court.

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Hi,

We have bought Ponmani and Vidiem products on[protected] from your showroom. Within one month Ponmani grinder problem and vidiem mixie pulling more power and both are not grinding well. When I contact to coimbatore showroom they have told not to replace these products. But within one month we have faced more problems in these products. Please replace these products.

Thanks!!!

Nov 16, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Oct 16, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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S

selvam2121

from Jayamkondacholapuram, Tamil Nadu

Oct 16, 2018

I bought washing machine on June 2017. Washing machine got repaired. Now the date is October 2018. No body took responsible for this product. I am really frustrated

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Address: Chennai, Tamil Nadu, 600057

We purchased Haier washing machine on 20th August. The salesman (Mr. Dheena) told us that they will take the old washing machine for Rs. 800 when they come for delivery of the new machine. On 21st August, they delivered the new machine but that person refused to take the old one saying that he didn't get the order from Sathya agencies. We called Dheena and he was not polite and told that they will come and take the machine. I told him very clearly that we live in an apartment and we don't have space. He didn't attend our call after that. We even called sathya agencies (Thiruvotriyur) and informed the case, and yet no proper response from them. A good customer care should not be only untill we purchase the product, but it should be even after that. Very much disappointed. Kindly take action. We purchased from Thiruvotriyur branch.

Sep 2, 2018

Complaint marked as Resolved

Salesperson came to our home in person and apologized. Thanks for taking action.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

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Address: 628004

Website: www.sathya.in

I had so much belief in this agency because it is best in tuticorin but the ruined... My parents are becoming old for their convenience i want to buy a washing machine for their comfort... We chose this agency and bought a washing machine on 19th of this month and asked for the demo of washing machine.. They asked us to fix the pipeline for supply of water and we completed the work with 2days and asked for the demo... They said they will send on 23th of this month but no one gave any call and no show... Then on 24th nite around 9pm the call came from sathya agency and asked whether they come for demo... And i said no one came after that she said that she will sort out and call me after that... Still she did not call me... And today around 4pm i called the sathya agency shop and no one picked the call... Seriously i felt irritated... And my parents were lost the trust in your agency because of this unresponsible behavior of your people.

Aug 29, 2018

Complaint marked as Resolved

Thanks for your timely response and resolving the inconvienence.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

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M

Meena Paulvannan

from Chennai, Tamil Nadu

Aug 29, 2018

Thank you SATHYA CRM for responding & resolving the query

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Address: 627811

We bought a air conditioner, refrigerator and water heater on 12th august 2018 ac installation is pending also water heater does not work. We raise a complaint about this issue on 15th august 2018. But no one is come to resolve the issue. Also ac installation require a extra copper pipe they require 1200 per meter. Even in metro cities they costs 700 per meter

Aug 31, 2018

Complaint marked as Resolved

Issue resolved by sathya

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Aug 27, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We await your response on our easier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

Awaiting your response,

With regards,

SATHYA CRM
[protected]/[protected]

Aug 27, 2018

Updated by Syedasmasood [protected]

Aug 31, 2018

Updated by Syedasmasood Thank you sathya issue resolved. And important think I want to say is provide a customer obsessive service in tenkasi branch. Very poor customer service in tenkasi branch

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S

Syedasmasood

from Chennai, Tamil Nadu

Aug 25, 2018

My number is [protected]

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V

Vijay Sukumar

from Uttiramerur, Tamil Nadu

Sep 18, 2018

This is Vijay my phone [protected] &[protected], we bought AC samsung amount around 53000, we got the delivery on 9.09.18.

But as of now the installation not done, we follow up with concern dealer ( tiruvalur sathya store), but there is no proper feedback .

Need your intervention to close the issue.
S.vijay

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Address: Madurai, Tamil Nadu

We bought a goodrej ac from sathya in madurai.. We have our car to take it home.. But they are sayin it’s compulsory that they only will deliver it and we should pay 250rs.. What’s this new process that we don’t have in chennai... It like you are cheating the customers.. What is called a document charge that happens only in madurai. Why is that?? I need a verification on this..

Sep 29, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Aug 27, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We await your response on our easier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

Awaiting your response,

With regards,

SATHYA CRM
[protected]/[protected]

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B

Babu rk

from Chennai, Tamil Nadu

Sep 5, 2018

I was purchased intex led 5500fhd tv 4 nos for my office use late week one of tv is not switching on .i attach my billing details please take immediate action .

why are we made to pay delivery charge compulsory even when when we want to take it with our own transport - Comment #3201815 - Image #0

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I’ve bought whirlpool washing at satya agencies, udumalpet. It was an exchange with our old whirlpool washing machine. Satya agency delivered the new washing machine and took the old machine on 18/8/2018. It’s been more than 3 days still they haven’t refunded the money of the old washing machine.in the bill they have charged 100% for the new machine. There is no detail on the exhanged machine in bill. But the bill has “under exchange” seal on it. Branch manager assured that the money will be refunded in 1 day but it’s not happening. Sathya agency please dont cheat customer in the name of exchange.

Gst invoice no: [protected]
Date of purchase: 18/08/2018

Aug 21, 2018

Complaint marked as Resolved

Thanks for the support. Issue resolved.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

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Whirlpool India Customer Care

from Delhi, Delhi

Aug 20, 2018

Dear Sivavs,

Kindly contact with your dealer regarding the above mentioned concern.

Regards,
Whirlpool Support.

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Address: Chennai, Tamil Nadu, 600100

We brought refrigerator on 11th aug 2018 in medavakkam, whirpool refrigerator the next day it was delivered on 12th aug 2018, executive visited on 13rd aug 2018 for installation while opening the cover we were shocked the front lane is damaged.
We requested for replaced they said it take one week to get new refrigerator not yet received.
They have taken our old refrigerator also, we have visited 14, and 15 th aug to sathya agencies for inquiry they have said use the damage one until the new one arrival.
But the whirpool representative cleared saying if we are using the damage one the new whirpool you ill not get it???
We are suffering for one view, in my home 1.5 year kid is also there,

We need compensation of amount of rs.10000 for not usage of refrigeator

Sep 4, 2018

Complaint marked as Resolved

9952400985, compliant resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Sep 02, 2018

Updated by balaji Now they have resolved the complaint and Received new refrigerator after 20 days.

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V

Vinothini6

from Chennai, Tamil Nadu

Aug 20, 2018

Who will bare this one week struggle. if we got money back, then we could have purchased new one in some other shop and used it without having all these problems. Nearly one week, dont know still how much time it will take.

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B

balaji

from Kotamangalam, Kerala

Aug 23, 2018

why wrong commitment given by sathya, today they told to deliver but why not??
They didnt give any single call throughout this week. very very poor customer service, consumer dont offer sathya agencies.

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S

selvaduraisingh

from Salem, Tamil Nadu

Aug 23, 2018

I have ordered 2 ceiling fans from sathya online and I have got the assurance that the product will be delivered within maximum of 2 days . But I didn't receive the product yet.
Bill No : [protected] and [protected] .

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A

A.Saranya veluchamy

from Jayamkondacholapuram, Tamil Nadu

Aug 24, 2018

Incorrect fridge delivered...i have ordered for black color fridge...but i received grey color...what rediculous is this

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Address: Chennai, Tamil Nadu, 600028

Invoice no: [protected] on wednesday 15/08/18 i have purchased samsung nu7470 smart led tv, the staffs from sathya promised me that they will deliver the product on the next day 16/08/18 but due to some technical issue they didn’t do it. But today i received a message from sathya agency regarding my product, it was out for delivery at 12:26pm. I called the delivery person he didn’t atten the call and after many calls he told that he is near my house and product will be delivered at 5:00pm and after 5 pm again i called him and after many calls he answered me he told between 6-6:30 he will deliver my product and he told he is alwarpet which very near to my house. And i waited for him the whole day and they didn’t come has promised. And 8:00pm he told he’s in mylapore and asked for address i told him the address and mylapore is just some meters from mandaveli. And 2 hours later he told he is in my street and i waited for him from 9:30 - 10:10 and again he didn’t come and called him and he said he’s in my place, he played well with me and my emotions.. From 12:26pm to till now i waited for my product but still i didn’t received. For sure i will file case on sathya agency and i will sue guys..,

Aug 21, 2018

Complaint marked as Resolved

Thanks for the immediate response..

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Aug 21, 2018

Updated by Naren267 The problem has been resolved.Thanks for immediate response..

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Address: Salem, Tamil Nadu, 636010

I purchased a volats ac at march'2016 in sathya agencies, salem. When i bought it was seasonal offer such as 5 years extended warranty will cover both ac and compressor. For that i need to send one message to volatas specific number with format. Sathya didn't guided properly for sending messages, anyhow i sent the message and didn't get any reply back. So i approached the manager within a single day, they given false promise as "don't worry sir, we will take care". But,

Now i am trying to claim the warranty for some problem in my product with voltas cc. They said me that your product was not covers the 5 yrs extended warranty. I really shocked and approached sathya agencies, salem. I didn't get any proper feedback and telling some rubbish things. Moreover i compared with my product serial number and bill copy serial number, it is entirely different. So i confirmed that something forgerry happened and approached sathya again. The manager told me that we will sell all the product like this only with different serial number.
Really i didn't understand how this much big organization replied like that. If my problem not get resolved, i will do the necessary action against sathya agencies, salem.

+3 photos

Aug 9, 2018

Complaint marked as Resolved

Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Aug 09, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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Address: Chennai, Tamil Nadu, 600099

Website: www.sathya.in

Purchase panasonic tv on 22.07.2018. Still iam not received the product. Your people are not response properly. One of the manager name mr. Anand he is not picking up my phone calls also. The same person only demo the product and incharge at the time of billing. When can i get my product. If it is deliverable or not??? *one of the worst hospitality and customer satisfqctuon in my life*

Mobile number :[protected], [protected]
Location : sathya, kolathur branch, chennai

Sep 9, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Aug 06, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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Address: Kanchipuram, Tamil Nadu, 631501

I transferred 65900 to city union bank account thru imps for the mobile phone. Please reply as soon. I transferred thru netbanking. Please check your account and send the product. I want blue colour. Please reply me soon as possible. My name is c andrew manoj. I transferred from indian overseas bank. My account no is [protected]. Please contact me as soon as possible.

Aug 24, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Jul 24, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

As discussed with you, we kindly request you to share the UTR/Transfer details, to check your receipt of funds.

Awaiting for your response. Assuring the best of services from our end.

With regards,

SATHYA CRM
[protected]/[protected]

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Address: 637407

Sir / madam...

My complaint already communicated to you i have a ticket number of [0e6-22c4c734-008b] fyki,

Unable the my complaint, it is possible of not reply,

Do is possible or not given a the written approval via email as soon as possible, but right now no response on your side,
*correct my issue when as soon as possible *

Regards,
Chandrasekar. S

Jul 30, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Jun 28, 2018

Updated by chandrasekar0469 BELOW MENTION E-MAIL CONVERSATION DETAILS FOR YOUR KIND INFORMATION,

[protected]@sathyaindia.com
Jun 25 (3 days ago)
to me
Hi chandrasekar,
We have received your details. Thank you for the same. We hope we would be able to fulfill your needs.
Please keep this email for future reference. Our person will contact you in a short while.

Best Regards
Sathya India

Visit us at www.sathyaindia.com

Chandra Sekar <[protected]@gmail.com>
Jun 26 (2 days ago)
to noreply
Dear sir/Madam,

why not reply my issue ?

Chandra Sekar <[protected]@gmail.com>
Jun 26 (2 days ago)
to noreply
correct my issue when as soon as possible

Tks,
Cs

Chandra Sekar <[protected]@gmail.com>
Jun 26 (2 days ago)
to SATHYA

[protected]@sathyainfo.com
Jun 26 (2 days ago)
to me
Dear SATHYA Patron,

Thank you for contacting SATHYA Technosoft!

This email is confirmation that we have received your request and has assigned a ticket number of [0E6-22C4C734-008B]. Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.

A Customer Support Specialist will be working to get back to you with an answer as soon as possible.

Because the majority of requests require research to resolve, it can sometimes take us up to 24 hours to respond, though we make every effort to get back to you as quickly as possible and most queries are answered within 15 minutes during the business hours: Mon - Sat 10 A.M to 6 P.M (IST).

Though we will do our best to respond to you as quickly as possible, sometimes the best way to get immediate answers is to search for self-help articles to resolve your issue at https://support.sathyainfo.com/Main/Default.aspx

You may also post your issue in the SATHYA Support Portal. For more information refer the presentation here!

We hope this is helpful and again, thank you for contacting us. We’ll be getting back to you very quickly!

Sincerely,
SATHYA Support
View this Ticket Online

From: Chandra Sekar <[protected]@gmail.com>
Sent: Tuesday, June 26, 2018 3:13 PM
To: SATHYA Technosoft India Pvt Ltd <[protected]@sathyainfo.com>
Subject: Fwd: Mail Received

[protected] Forwarded message[protected]
From: Chandra Sekar <[protected]@gmail.com>
Date: Tue, Jun 26, 2018 at 12:13 PM
Subject: Re: Mail Received
To: [protected]@sathyaindia.com

correct my issue when as soon as possible

Tks,
Cs

On Tue, Jun 26, 2018 at 12:09 PM, Chandra Sekar <[protected]@gmail.com> wrote:
Dear sir/Madam,

why not reply my issue ?

On Mon, Jun 25, 2018 at 2:42 PM, <[protected]@sathyaindia.com> wrote:
Hi chandrasekar,
We have received your details. Thank you for the same.. We hope we would be able to fulfill your needs.
Please keep this email for future reference. Our person will contact you in a short while.

Best Regards
Sathya India

Visit us at www.sathyaindia.com

[protected]@sathyainfo.com
Jun 26 (2 days ago)
to me
Dear Sir/Mam,

Greetings!

Welcome back to SATHYA Online Technical Support.

Kindly mention the detail nature of the complaint you are facing.

Kindly share your register name or mobile number.

Thank you for your patience and co-ordination.

Sincerely,
Sneha
Support - sathyainfo.com
sathyainfo.com
www.sathyainfo.com

From: Chandra Sekar <[protected]@gmail.com>
Sent: Tue, 26 Jun 2018 15:13:16 +0530
To: SATHYA Technosoft India Pvt Ltd <[protected]@sathyainfo.com>
Subject: Fwd: Mail Received

[protected] Forwarded message[protected]
From: Chandra Sekar <[protected]@gmail.com>
Date: Tue, Jun 26, 2018 at 12:13 PM
Subject: Re: Mail Received
To: [protected]@sathyaindia.com

*correct my issue when as soon as possible *

*Tks, *
*Cs*

On Tue, Jun 26, 2018 at 12:09 PM, Chandra Sekar <[protected]@gmail.com>
wrote:

> Dear sir/Madam,
>
> *why not reply my issue ?*
>
>
> On Mon, Jun 25, 2018 at 2:42 PM, <[protected]@sathyaindia.com> wrote:
>
>> Hi chandrasekar,
>> We have received your details. Thank you for the same. We hope we would
>> be able to fulfill your needs.
>> Please keep this email for future reference. Our person will contact you
>> in a short while.
>>
>> Best Regards
>> Sathya India
>>
>> Visit us at www.sathyaindia.com
>>
>
>

Chandra Sekar <[protected]@gmail.com>
Jun 27 (1 day ago)
to support
Sir / Madam...

my complaint already communicated to you i have a ticket number of [0E6-22C4C734-008B] FYKI

unable the my complaint, it is possible of not reply,

regards,
Chandrasekar.S

Chandra Sekar <[protected]@gmail.com>
Jun 27 (1 day ago)
to support
Team,

Do is possible or not given a the written approval via email as soon as possible,

tks,
CS

Verified Support

Jun 28, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Aug 28, 2018

Updated by chandrasekar0469 hello team,

this is last warning when resolve my problem

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Address: Krishnagiri, Tamil Nadu, 635121

Website: no one is responding

I have purchesed faber chimny from sathya agencies - krishnagiri, after the demo technician is visited and found the same model will not suit with my site, so i have been returned the product to store by next day, its almost 1 month, i told them to arrange concern model which is suits my site, after a many followups store person told not possible to arrange, so i informed them to arrange ao smith water geoger, they failed to arrange, from 15 days back they committed refund, for that i have been share my account details, but am following with the store person, not received my refund, please do process the same on priority basis, if you people will failed to arrange i will fight with you people legally, and i will claim my mental arrestments, i have been saved all the call details of your fake committments. My contact number - [protected].

Aug 6, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Jul 05, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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Address: Kanchipuram, Tamil Nadu, 600100

Hi this is vinod kumar, i bought a symphony air cooler in sathya medavakkam tamilnadu branch through credit card on 20/06/2018. When delivered to my home i came to know there was no warranty bill attached with the product and backside air filter bit damaged. I was following up with medavakkam branch for the past 4 days and no resolution. I was very disappointed and need immediate action and resolution.

Jun 29, 2018

Complaint marked as Resolved

Completed.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

View replies

J

Jawa jawa

from Chennai, Tamil Nadu

Jul 11, 2018

Sathya tecnision all not good . My ac is not working gas is likage . Dot buy any thing sathya shoping . Becase no one give courect answer . Customer care also not give proper answer. Only sale this company any staff no one help . Dont buy anything...

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