SBI Credit Card — Fraudulent transactions against sbi card no.4377 xxxx xxxx 7675

Address:	Ranchi, Jharkhand, 834002
Website:	www.sbicard.com

Dear SBI Team,

This is with regards to the cyber crime done by the callers stating themselves from SBI credit card team.
Following Fraudulent Transactions have been done from my father's SBI Credit Card (4377 XXXX XXXX 7675) during the period 29.1.2016 to 14.2.2016:


Transaction of Rs.7, 999.00 made on SBI Credit Card XX7675 at www.payumoney.com on 29 Jan 16 .

Transaction of Rs.8, 032.00 made on SBI Credit Card XX7675 at Deep Creation on 13 Feb 16 .

Transaction of Rs.2, 000.00 made on SBI Credit Card XX7675 at VODAFONE-BILLDESK on 14 Feb 16 .

Transaction of Rs.3, 000.00 made on SBI Credit Card XX7675 at VODAFONE-BILLDESK on 14 Feb 16 .

Transaction of Rs.36, 599.00 made on SBI Credit Card XX7675 at AMAZON SELLER SERVICES on 14 Feb 16 .


Please find below the full history of the cyber fraud which has been done from the SBI caller.

I have got a call from SBI VISA credit card team (Vijay Agarwal - [protected]) on 29th Jan 2016 saying that SBI is sending the new SBI card with chip with an advanced security and will need the details from me for the confirmation.
He confirmed me with the details of the SBI card and asked me to confirm the details to issue the new card from SBI team.

Also, he said that the new card will be sent to you with within 7-10 working days.

On the call itself there was a transaction amount debited of Rs.7999 from my SBI card no. 4377 XXXX XXXX 7675 and he said that it will be reversed/refunded back by next month bill cycle.
I asked him again and again that I have been charged but he kept on insisting that the amount charged will be refunded.

Again, on 13th Feb, I got the call from SBI VISA credit card team (Rakesh Malhotra - [protected]) for the confirmation of the details and he said that the new chip card application requires the few more details for confirmation.

Soon, after that there was a Transaction of Rs.8, 032.00 made on SBI Credit Card XX7675 at Deep Creation on 13 Feb 16 .
When I asked him then he said that this amount will be refunded back to you and not to worry on this.

After that, on 14th Feb I got the call from the same person Rakesh Malhotra - [protected] with different number and he said that the details confimed did not worked yesterday and asked again for the confirmation.
After which, there was the below transactions to my SBI credit card.

Transaction of Rs.2, 000.00 made on SBI Credit Card XX7675 at VODAFONE-BILLDESK on 14 Feb 16 .
Transaction of Rs.3, 000.00 made on SBI Credit Card XX7675 at VODAFONE-BILLDESK on 14 Feb 16 .
Transaction of Rs.36, 599.00 made on SBI Credit Card XX7675 at AMAZON SELLER SERVICES on 14 Feb 16 .

There were total of 5 transactions done with my SBI credit card from different merchant sites and the person (Vijay Agarwal - [protected]) still calls me even now saying that the money will be refunded back in my SBI credit card account.

I request you to please help me out in catching those peoples who have done fraud with me in the name of SBI credit card team.

I am not liable to pay all these transactions which are never being done from my end and have been looted by the cyber fraud.
Please help me out in this as this has given me a lot of mental stress and discomfort in my life.

I have been frauded with almost Rs.60000 with this cyber fraud which is a very huge amount for myself and will not be able to digest on my end.

I have registered a complaint with SBI customer care but they want me to wait till the next bill cycle is generated.

SBI Complaint number : 1-[protected] and 1-[protected]

Cell Numbers from where I have got the calls saying SBI card team

Vijay Agarwal - [protected]
Rakesh Malhotra - [protected]
Rakesh Malhotra - [protected]
Soni Sharma - [protected]

Please let me know or reach out to me in case of any more details required from my end.

I will be very much thankful if this can be resolved and taken it seriously so that any other peoples are not being cheated.

Please note that this case has been filed with a FIR no. below.

FIR No- DORANDA PS, CASE NO - 49/16 under Section: 406/420/IPC and 66(A)/66(D).
Request you to please help in investigating this at the earliest.

Thanking you,

Yours faithfully,

(Ram Prasad Sah)

Credit Card Number - 4377 XXXX XXXX 7675

Preferable Contact number - [protected]
Mail ID: [protected]@gmail.com