SBI Life Insurance — my sbi life rinnraksha is cancelled for agent's mislead

Address:713103

My loan a/c no. [protected]. I opted for SBI Rinnraksha (A/c [protected]), Valued for 20lac coverage of which the premium amounting 33080/-. After my 1st installment payment(6616/-) for the policy it has been stopped without informing me the particular reason. The agent Mr Prasanta and SBI Life person Mr Partha of burdwan branch pressurized me to reopen the policy with higher amount premium for the same coverage.
Can you answer me if anything went wrong for me in between, what steps, SBI LIFE could do for my family for their mistakes? I informed them several times, but they showed lack interested. Now pressurising for reopening my policy so that they can grab a healthy commission out of it, isn't so?
Help me out soon.
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Dear Customer,

We acknowledge your concern. We would like to inform you that we are unable to trace the above-mentioned loan account number. Hence, we request you to mail us on our official email address - [protected]@sbilife.co.in with your membership form number, loan account number and contact details along with a suitable time to call you so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once mailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We are waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once mailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We are still waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

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