[Resolved]  SBI — non receipt of family pension

Address:Rampur, Uttar Pradesh

Sir/madam
I, beg to state the following for consideration :
1. My husband Kuwar Singh, was a pensioner (PPO No.[protected] and he was drawing pension through SBI A/C No. [protected].
2. My husband expired on 07/01/2019 and being widow of late Kuwar Singh, I had submitted all the requisite documents during March 2019 for drawal of family pension to the Branch Manager, SBI CRPF Campus, Rampur (UP) from where my husband was drawing pension.
3. During May'2019, I visited SBI CRPF Campus Rampur to know the status of my family pension and I was informed that pension has been transferred in favour of me but same was not credited into my bank account (SBI A/C No. [protected]) and asked me to wait.
4. When it was not paid till July 2019, I again visited bank and I was asked to submit few more documents i.e. life certificate, an undertaking etc after consultation with CPPC Lucknow by Branch Manager, CRPF Campus over telephone.
5. The Bank manager and staff of SBI CRPF Campus Rampur (UP) are very much co-operative but family pension is still not being paid to me even after elapse of more than 09 moths of death of my husband.
Sir, I am facing financial crisis and it is very difficult for me to copy up with daily needs due to non drawal of family pension. Therefore, requested to kindly direct concerned authority to remit family pension alongwith arrears to my bank account (A/C NO. [protected]) immediately. Confirmation to the effect may kindly mailed to me through e-mail in the below mentioned e-mail ID please
Thanking you
Hira Devi, W/o Late Kuwar Singh
PPO No.[protected]
SBI SB A/C No. [protected]
H/No. B/54, CRPF Housing Society,
Rampur (UP), Pin 244901
e-mail- [protected]@gmail.com
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Oct 6, 2019
Complaint marked as Resolved 
All the information has already been provided. My case is pending CPPC SBI Lucknow. Though the pension has been transferred in favour me but the amount of family pension is still not drawing in my bank account.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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