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Sharekhan Complaints & Reviews

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Last updated Sep 12, 2023
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Sharekhan reviews & complaints page 10

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R
Ranjeet Rai1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:Khanpur Delhi

Some 2 years ago, i had opened demat account by the help of marketing person. Since, i was not interested, i was trading.

But this month, when i'm taking interest in trading, i planned to open demat account with zerodha. But suddendly, i thought why not use sharekhan since i have already account on it. So, to start, i added rs 500 in sharekhan equity account. But suddenly the balance disappear.

Then, i realize they are some hidden charges and they have looted my balance. I should better use zerodha at rs 200 yearly charges.
Even, my sharekhan account has basic demat account which have nil charges yet they looted my rs 500. No support during lockdown.
Aug 6, 2021
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Hi, this is definitely not the experience we want you to have. Please share your customer ID here and we will connect with you at the earliest to address your concern.
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    1987Dharmendra
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    Dear sir/madam
    Client name :dharmendra kumar jha
    Client id: 1900047
    Dp client id : 02667839

    I have transferred rs.5, 000/- from my bank of baroda account (Net banking) to sharekhan demat account held with hdfc bank on 15.05.2020
    Money debited from my bank account but not credited in sharekhan account. I have emailed so many times but received system generated email with assurance we will look into it, but have not found any action on it.

    Transaction reference of the said transaction is barbp[protected] and the copy of the same is attached for your rereference.

    Kindly do the needful at the earliest.
    +1 photos
    Sharekhan customer support has been notified about the posted complaint.
    May 27, 2020
    Updated by 1987Dharmendra
    Query raised by me against the sharekhan on 22.05.2020 is not yet resolved.
    Request ID generated against the complaint is 2628795
    Verified Support
    May 27, 2020
    Sharekhan Customer Care's response
    Hi, we have made a note of your details and. We will get back to you at the earliest with an update on the same.
    May 29, 2020
    Updated by 1987Dharmendra
    Query resolved. Amount credited into my demat account.
    Thanks
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      H
      Hanuma Yellinedi
      Apr 16, 2021
      This thread was updated on Apr 16, 2021
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I transferred 10000 from my bank to sharekhan, however status shows Request failed at bank.
      Please let me know when i will get credit of my 10000 to my bank.
      What is the process time.
      May 18, 2020
      Complaint marked as Resolved 
      completed
      I had transfered 12900 rs from my sharekhan account to my bank account..it is debited in my sharekhan acc but i dint received money in my bank acc..what to do??
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        K
        kpvenki
        from Mumbai, Maharashtra
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        Address:Jaya nagar, Bangalore

        I am having demat account with sharekhan and customer id - 1604632 and raised a query related yes bank. Share sold from my side and respective amount credited in my account in the month of march 2020 and after that sharekhan purchased a yes bank shares for a sold shares without our notice and they are crediting the shares in my account on may'20. I have raised a query in the month of march'20 and still not resolved yet.
        Sharekhan customer support has been notified about the posted complaint.
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          S
          Sanket Bendbhar
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          Hello,
          I transferred 4000 inr in my equity account today
          I placed order for ongc shares of 30 shares at 78.40
          And again sold them all at 78
          Now my balance should show less 12 inr only and i also received message saying equity bill 14.64 so my balance should be 3985
          But it's 3535 inr now
          It's happened previously also i can't see where they deducted so much i am small investor and such hidden charges really discourage me to do any investments.
          Sharekhan customer support has been notified about the posted complaint.
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            D
            Dharm Raj Narware
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            fw: 18629988 - request to close account

            Dear Sir,

            1. With reference to the attached e-mail.

            2. I have requested many times to close my demate account as now I am not doing any trading. In past the company has advised me to visit the local sharekhan branch. But I had infomred that I can not visit the branch as now I am shifted out of India, in Italy.

            3. Seeing the statement enclosed in the trailing mail. I noticed the charges for a sum...
            +3 photos
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            S
            seeuamit
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            Address:India

            Money Transferred not reflecting in my sharekhan account. Money already debited from bank account on same day. It has been 8 days, no action taken, even after multiple customer care follow ups.
            +1 photos
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              B
              Ben Xavier
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              funds not received - nri investor

              Client id: 1724841
              Sharekhan limited,
              Kanjurmarg office, mumbai 400042

              1. I made a transfer using nre account (Federal bank) on[protected]Please check attachment for confirmation)
              2. I was told i could only make transfer from registered bank account (Which was citi bank account previously. It is a closed account now from the past 1 year)
              3. The only option i was left with was receive funds back...
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              S
              Singhrpalyal
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              Address:Delhi

              It is very bad to see such kind of attitude from sharekhan for just a single account opening you need more than 1 month and till not my account is open wow ... I don't know why I am going to open account in you company who provide such a bad service... Who don't know how to prove service to customer.
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                S
                Sai Survi
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I transferred rs.7000/-, my sharekhan account from my sbi account. Eventhough the money has been debited from my sbi account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies.
                Aug 5, 2021
                Complaint marked as Resolved 
                Sharekhan customer support has been notified about the posted complaint.
                May 05, 2020
                Updated by Sai Survi
                I transferred Rs.7000/-, my sharekhan account from my sbi account. Eventhough the money has been debited from my Sbi account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from Sharekhan. This is absolutely poor customer service.

                Verified Support
                May 27, 2020
                Sharekhan Customer Care's response
                Hey, we're here to help. Please share your customer ID with us so that we can connect with you and assist accordingly.
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                  B
                  Billa Sanju
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                  Address:VPo jaitewali Jalandhar city Punjab

                  My sharekhan account id 2169927
                  1st dt of transfer 11apr 2020
                  Bank name. Sbi
                  Bank account no [protected]
                  Type of transfer. Upi
                  Amount. 500/ five hundred
                  Segment. Mutual fund
                  Sharekhan deposit bank name. Sharekhan ltd sip account hdfc
                  Sharekhan deposit bank number. [protected] hdfc bank
                  Ifsc code no hdfc0000060

                  2nd dt of transfer 13apr 2020
                  Bank name. Sbi
                  Bank account no [protected]
                  Type of transfer. Upi
                  Amount. 5000/fivethousands
                  Segment. Mutual fund
                  Sharekhan deposit bank name. Sharekhan ltd sip account
                  Sharekhan deposit bank number. [protected] hdfc bank ifsc code no hdfc0000060

                  Please find my problem
                  Thanks
                  Sharekhan customer support has been notified about the posted complaint.
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                    S
                    Suresh Andhe
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Bangalore

                    I have sharekhan account #993167, on 09apr2020, i soldsome shares under ledger i'd: sjvnr20200691, which includes all the brokerage charges for the shares purchased, but same day they deducted another inr 253.75 under transaction number dhjnr20200692 saying delivery handing charges for transactions donr on 09apr2020. How they will be extra charge like this, i m a small investor, hidden charges like this are discouraging to do any trading for small investors.
                    May 14, 2020
                    Complaint marked as Resolved 
                    Sharekhan customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2020
                    Sharekhan Customer Care's response
                    Hi Suresh, we'll definitely get this checked for you. Please share your contact number or customer ID here so that we can connect with you and assist accordingly.
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                      S
                      Shilpa Bhowmick
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                      Address:Kolkata

                      I can see every month my money is debited from linked bank account but not credited to sharekhan account. Mailed to customer care several times to stop all sips as i dont want to continue with this poor service provider but still money is getting deducted every month. Feeling frustrated and disgusted and will never recommend anyone to open account with them.
                      Sharekhan customer support has been notified about the posted complaint.
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                        A
                        Amit_Malhotra8399
                        from Gurgaon, Haryana
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                        These people are cheaters. I had transferred rs. 21, 000 via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything.
                        Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters.

                        Someone please help
                        Sharekhan customer support has been notified about the posted complaint.
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                          A
                          Amit Malhotra 1
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                          These people are cheaters. I had transferred funds via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything. Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters

                          I want my money back
                          Sharekhan customer support has been notified about the posted complaint.
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                            A
                            Ashok Katra
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                            On 27.3.2020 i had transferred rs.11000 from my account in indusind bank to sharekhan using latter's app. Reference no. Is pg/ 8789982 /sharekhan /to sharekhan. This amount is neither credited in my account in sharekhan nor it is reverted to my bank account in indusind bank. I have come to know that such transactions are made through citibank. Kindly look into the matter urgently. Name ashok kumar sharma, father's name shanti swarup sharma. Email i'd :sharma_ashokkumar hotmail.com. Thanks
                            Sharekhan customer support has been notified about the posted complaint.
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                              R
                              RAJKUMAR RASHMI DUMREWAL
                              from Bengaluru, Karnataka
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                              Address:BANGALORE, 560097
                              Website:strade.sharekhan.com

                              My customer id is 2252496. There are two issues:

                              1) i had transferred through imps rs. 60500 on 19.03.2020 but amount credited on 25.03.2020. Due to this, again i had to transfer the fund to avoid adjustment in my equity holding due to non-payment. Complaint to sharekhan but no resolution till date.

                              2) i had requested on 27.03.2020 for withdrawal of fund rs. 60000 to my bank account which is not yet credited to my bank account.

                              Very bad experience with sharekhan. More than my problem, people should be aware of this cheater company and avoid to open account with them. They dont respond even through mail when something wrong happen.
                              Sharekhan customer support has been notified about the posted complaint.
                              Dear Sharekhan Team
                              I have transferred fund 20000/- on 24/03/2020 from my Bank of India account [protected] through upi mode available in fund transfer link on your trading website. But this amount I still not received in my sharekhan account despite amount has been deducted from my bank account and no reversal of credit received so far into my bank account
                              Despite my several communcations no one from sharekhan team was able to resolve my issue, hope my fund has been stolen by any staff from my dp account 1484661

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                                S
                                Shivam Rajeev Shalya
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                                Have recently done two transaction from my icici bank account phone pe upi worth rs 20000 (Transaction1:-10000 & transaction2:- 10000) and it got debited from my bank account but not reflect in sharekhan demat account it says "req. Failed at bank" but when i talk to my bank person they said the amount is reached to you so could you please let me know how can i get my money back?
                                Request you to please consider my request as in your priority.

                                Transaction id1 :-
                                8694349 req. Failed at bank 11 10000.00 24-mar-2020 11:31:19 24-mar-2020 11:44:41 n/a 0 equity
                                Transaction id2:-
                                8698605 req. Failed at bank 11 10000.00 24-mar-2020 12:32:50 24-mar-2020 12:44:58 n/a 0 equity

                                I tried many times to contact you guys but got no response neither on phone nor on email.

                                My contact no. [protected]
                                Email:- [protected]@gmail.com
                                Sharekhan customer support has been notified about the posted complaint.
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                                  J
                                  JoginderRathee
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                                  I have transferred amount from icici bank account through neft into sharekhan equity trading account on 19th march 2020 and it's not reflected into it. So i have raised complain with sharekhan with complain id:2234494 on 19th only but till now haven't received any response from sharekhan customer service team and i am daily following up with them through email but didn't getting any response or reply.

                                  Even i tried contacted through online chat and calling customer service number but no response.

                                  It's been 1 week since i raised the complain. Please help.
                                  Sharekhan customer support has been notified about the posted complaint.
                                  Mar 25, 2020
                                  Updated by JoginderRathee
                                  Name :- Joginder
                                  Contact Number:- [protected]
                                  Customer ID : 1894473
                                  Email:- [protected]@gmail.com
                                  On 23 march, I had transferred 3000 to my sharekhan acc via UPI, My Transaction was successful and amount was deducted from my bank account but same was not credited to my sharekhan acc.I provided all transactions details to sharekhan via mail and still they fail to reply to me. My customer id is 2310481.Its been a week and still no resolution
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                                    S
                                    Shivam Rajeev Shalya
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                                    I have recently done two transaction from my icici bank account phone pe upi worth rs 20000 (Transaction1:-10000 & transaction2:- 10000) and it got debited from my bank account but not reflect in sharekhan demat account it says "req. Failed at bank" but when i talk to my bank person they said the amount is reached to you so could you please let me know how can i get my money back?
                                    Request you to please consider my request as in your priority.

                                    Transaction id1 :-
                                    8694349 req. Failed at bank 11 10000.00 24-mar-2020 11:31:19 24-mar-2020 11:44:41 n/a 0 equity
                                    Transaction id2:-
                                    8698605 req. Failed at bank 11 10000.00 24-mar-2020 12:32:50 24-mar-2020 12:44:58 n/a 0 equity
                                    Sharekhan customer support has been notified about the posted complaint.
                                    Mar 24, 2020
                                    Updated by Shivam Rajeev Shalya
                                    Name :- Shivam Shalya
                                    Contact Number:- [protected]
                                    S2K ID : 2394643
                                    Customer ID : 2394643
                                    Email:- [protected]@gmail.com
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