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Sharekhan Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 525
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303
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P
Philson Manarcad
from Kottayam, Kerala
Jun 8, 2020
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I made a transfer of an amount a couple of months back. That was my first transfer. It took them more than a week to reflect the same in my demat account.

I was told that the delay occurred because i did a imps transfer and it was hard for their account team to track the payment. I was asked to do neft transaction next time.

This time i did a neft transaction worth 80k. Today is been a week since the transfer went through but still my demat account is not reflecting the changes. First time was ok, but seems like the sharekhan is doing something spooky. And this time i informed my get in touch person from sharekhan that i made a transfer all thar person has bene syaing is = let me check with the account team.

A person cannot just wait for a whole week when he wants to do something beneficial with his money. This service sucks.
Aug 6, 2021
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Hi! That's really not an experience we would want you to have. Please share your customer ID here and we will connect with you at the earliest to address your concern.
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    A
    Abhi Jeit
    Jun 4, 2020
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    Resolved

    Address: Mumbai

    Name - abhijeet lalasaheb dubile
    Customer id - 2498058
    Dear sir/madam,
    I have add 5000 rs to my sharekham trading account from icici bank. Money is debited from bank but not credited in my trading account. Please resolve my issue asap.
    Thank you
    Aug 6, 2021
    Complaint marked as Resolved 
    Sharekhan customer support has been notified about the posted complaint.
    Resolved, amount credited in demat acct. I have inform to sharekhan guy who open my demat acct and help me with this. Offline custoner support is better than online.
    Hi, we have made a note of your details and. We will get back to you at the earliest with an update on the same.
    Hi, we have been informed by our team that the Funds have been credited in the Trading account. Kindly check the ledger summary report online. Thank you.
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      C
      Chandru4
      May 27, 2020
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      I am having account with sharekhan since 2005. I am from trichy but the account is in chennai, i would like to change the branch from chennai to trichy

      Pan id : agzpd7320d
      Talk to chennai branch but they are helpless

      Please help
      Sharekhan customer support has been notified about the posted complaint.
      Hey, we're here to help. Please share your customer ID with us so that we can connect with you and assist accordingly.
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        R
        Ranjeet Rai1
        May 24, 2020
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        Address: Khanpur Delhi

        Some 2 years ago, i had opened demat account by the help of marketing person. Since, i was not interested, i was trading.

        But this month, when i'm taking interest in trading, i planned to open demat account with zerodha. But suddendly, i thought why not use sharekhan since i have already account on it. So, to start, i added rs 500 in sharekhan equity account. But suddenly the balance disappear.

        Then, i realize they are some hidden charges and they have looted my balance. I should better use zerodha at rs 200 yearly charges.
        Even, my sharekhan account has basic demat account which have nil charges yet they looted my rs 500. No support during lockdown.
        Aug 6, 2021
        Complaint marked as Resolved 
        Sharekhan customer support has been notified about the posted complaint.
        Hi, this is definitely not the experience we want you to have. Please share your customer ID here and we will connect with you at the earliest to address your concern.
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          1
          1987Dharmendra
          May 22, 2020
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          Dear sir/madam
          Client name :dharmendra kumar jha
          Client id: 1900047
          Dp client id : 02667839

          I have transferred rs.5, 000/- from my bank of baroda account (Net banking) to sharekhan demat account held with hdfc bank on 15.05.2020
          Money debited from my bank account but not credited in sharekhan account. I have emailed so many times but received system generated email with assurance we will look into it, but have not found any action on it.

          Transaction reference of the said transaction is barbp[protected] and the copy of the same is attached for your rereference.

          Kindly do the needful at the earliest.
          Sharekhan customer support has been notified about the posted complaint.
          May 27, 2020
          Updated by 1987Dharmendra
          Query raised by me against the sharekhan on 22.05.2020 is not yet resolved.
          Request ID generated against the complaint is 2628795
          Verified Support
          May 27, 2020
          Sharekhan Customer Care's response
          Hi, we have made a note of your details and. We will get back to you at the earliest with an update on the same.
          May 29, 2020
          Updated by 1987Dharmendra
          Query resolved. Amount credited into my demat account.
          Thanks
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            H
            Hanuma Yellinedi
            May 18, 2020
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            Resolved

            I transferred 10000 from my bank to sharekhan, however status shows Request failed at bank.
            Please let me know when i will get credit of my 10000 to my bank.
            What is the process time.
            May 18, 2020
            Complaint marked as Resolved 
            completed
            I had transfered 12900 rs from my sharekhan account to my bank account..it is debited in my sharekhan acc but i dint received money in my bank acc..what to do??
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              K
              kpvenki
              from Mumbai, Maharashtra
              May 17, 2020
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              Address: Jaya nagar, Bangalore

              I am having demat account with sharekhan and customer id - 1604632 and raised a query related yes bank. Share sold from my side and respective amount credited in my account in the month of march 2020 and after that sharekhan purchased a yes bank shares for a sold shares without our notice and they are crediting the shares in my account on may'20. I have raised a query in the month of march'20 and still not resolved yet.
              Sharekhan customer support has been notified about the posted complaint.
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                S
                Sanket Bendbhar
                May 16, 2020
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                Hello,
                I transferred 4000 inr in my equity account today
                I placed order for ongc shares of 30 shares at 78.40
                And again sold them all at 78
                Now my balance should show less 12 inr only and i also received message saying equity bill 14.64 so my balance should be 3985
                But it's 3535 inr now
                It's happened previously also i can't see where they deducted so much i am small investor and such hidden charges really discourage me to do any investments.
                Sharekhan customer support has been notified about the posted complaint.
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                  D
                  Dharm Raj Narware
                  May 13, 2020
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                  Resolved

                  Dear Sir,

                  1. With reference to the attached e-mail.

                  2. I have requested many times to close my demate account as now I am not doing any trading. In past the company has advised me to visit the local sharekhan branch. But I had infomred that I can not visit the branch as now I am shifted out of India, in Italy.

                  3. Seeing the statement enclosed in the trailing mail. I noticed the charges for a sum of Rs 944 is outstanding against me. (Rs 472 for Mar and Rs 472 for Apr 2020).

                  4. Once again I will request your good office to waive off the imposed charges and close my account immidiately. In case of some documentation required from my side. I can do it online but not in physically presenting to any sharekhan branch.

                  5. I will not be responsible for any further charges. For any clarification / verification you can contact me on my mobile number +[protected]. Same number is also available on whats' app.

                  6. I wrote mails on email id : [protected]@sharekhan.com and [protected]@sharekhan.com but it jumped and not deliverd i think so. I also tried to call the customer care on +[protected] but even after 15 minutes of hold could not suceed to get connected.

                  7. I shall be grateful for your cooperation in the matter.

                  With Regards,
                  --
                  Dharm Raj Narware
                  +[protected]
                  Alternate email : [protected]@gmail.com
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Sharekhan customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2020
                  Sharekhan Customer Care's response
                  Hi, we’d like to get this checked for you. Please share your customer ID so that we can quickly look into this and help you with the same.
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                    S
                    seeuamit
                    May 12, 2020
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                    Address: India

                    Money Transferred not reflecting in my sharekhan account. Money already debited from bank account on same day. It has been 8 days, no action taken, even after multiple customer care follow ups.
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                      B
                      Ben Xavier
                      May 11, 2020
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                      Resolved

                      Client id: 1724841
                      Sharekhan limited,
                      Kanjurmarg office, mumbai 400042

                      1. I made a transfer using nre account (Federal bank) on[protected]Please check attachment for confirmation)
                      2. I was told i could only make transfer from registered bank account (Which was citi bank account previously. It is a closed account now from the past 1 year)
                      3. The only option i was left with was receive funds back into my account, for which i gave consensus.
                      4. Received confirmation from sharekhan team that reversal was processed
                      5. When i could not find the reversal reflecting in the account, i checked with the bank and they said it might be because by account was a nre account.
                      6. So i sent an email with this clarity and shared nro account details so that you could transfer the funds there.
                      7. I sent the nro account statement today so that you could be assured that there were no funds received there too.

                      The recent update is that they cannot trace my funds! If they could not how did the confirm they initiated refund in the first place.

                      I have been following up from the past 1 month for some clarity. A a nri investor it has become a nightmare for me to followup. Please help.
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Sharekhan customer support has been notified about the posted complaint.
                      Verified Support
                      May 27, 2020
                      Sharekhan Customer Care's response
                      Hi, we have made a note of your details and. We will get back to you at the earliest with an update on the same.
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                        S
                        Singhrpalyal
                        May 7, 2020
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                        Address: Delhi

                        It is very bad to see such kind of attitude from sharekhan for just a single account opening you need more than 1 month and till not my account is open wow ... I don't know why I am going to open account in you company who provide such a bad service... Who don't know how to prove service to customer.
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                          S
                          Sai Survi
                          May 5, 2020
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                          Resolved

                          money didn't receive in my account

                          I transferred rs.7000/-, my sharekhan account from my sbi account. Eventhough the money has been debited from my sbi account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies....
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                          Billa Sanju
                          Apr 27, 2020
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                          Address: VPo jaitewali Jalandhar city Punjab

                          My sharekhan account id 2169927
                          1st dt of transfer 11apr 2020
                          Bank name. Sbi
                          Bank account no [protected]
                          Type of transfer. Upi
                          Amount. 500/ five hundred
                          Segment. Mutual fund
                          Sharekhan deposit bank name. Sharekhan ltd sip account hdfc
                          Sharekhan deposit bank number. [protected] hdfc bank
                          Ifsc code no hdfc0000060

                          2nd dt of transfer 13apr 2020
                          Bank name. Sbi
                          Bank account no [protected]
                          Type of transfer. Upi
                          Amount. 5000/fivethousands
                          Segment. Mutual fund
                          Sharekhan deposit bank name. Sharekhan ltd sip account
                          Sharekhan deposit bank number. [protected] hdfc bank ifsc code no hdfc0000060

                          Please find my problem
                          Thanks
                          Sharekhan customer support has been notified about the posted complaint.
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                            S
                            Suresh Andhe
                            Apr 10, 2020
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                            Resolved

                            sharekhan delivery handling charges

                            Address: Bangalore

                            I have sharekhan account #993167, on 09apr2020, i soldsome shares under ledger i'd: sjvnr20200691, which includes all the brokerage charges for the shares purchased, but same day they deducted another inr 253.75 under transaction number dhjnr20200692 saying delivery handing charges for transactions donr on 09apr2020. How they will be extra charge like this, i m a small investor, hidden charges like this are discouraging to do any trading...
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                            Shilpa Bhowmick
                            Apr 9, 2020
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                            Address: Kolkata

                            I can see every month my money is debited from linked bank account but not credited to sharekhan account. Mailed to customer care several times to stop all sips as i dont want to continue with this poor service provider but still money is getting deducted every month. Feeling frustrated and disgusted and will never recommend anyone to open account with them.
                            Sharekhan customer support has been notified about the posted complaint.
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                              A
                              Amit_Malhotra8399
                              from Gurgaon, Haryana
                              Apr 6, 2020
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                              These people are cheaters. I had transferred rs. 21, 000 via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything.
                              Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters.

                              Someone please help
                              Sharekhan customer support has been notified about the posted complaint.
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                                Amit Malhotra 1
                                Apr 6, 2020
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                                These people are cheaters. I had transferred funds via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything. Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters

                                I want my money back
                                Sharekhan customer support has been notified about the posted complaint.
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                                  Ashok Katra
                                  Mar 31, 2020
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                                  On 27.3.2020 i had transferred rs.11000 from my account in indusind bank to sharekhan using latter's app. Reference no. Is pg/ 8789982 /sharekhan /to sharekhan. This amount is neither credited in my account in sharekhan nor it is reverted to my bank account in indusind bank. I have come to know that such transactions are made through citibank. Kindly look into the matter urgently. Name ashok kumar sharma, father's name shanti swarup sharma. Email i'd :sharma_ashokkumar hotmail.com. Thanks
                                  Sharekhan customer support has been notified about the posted complaint.
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                                    R
                                    RAJKUMAR RASHMI DUMREWAL
                                    from Bengaluru, Karnataka
                                    Mar 29, 2020
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                                    Address: BANGALORE, 560097
                                    Website: strade.sharekhan.com

                                    My customer id is 2252496. There are two issues:

                                    1) i had transferred through imps rs. 60500 on 19.03.2020 but amount credited on 25.03.2020. Due to this, again i had to transfer the fund to avoid adjustment in my equity holding due to non-payment. Complaint to sharekhan but no resolution till date.

                                    2) i had requested on 27.03.2020 for withdrawal of fund rs. 60000 to my bank account which is not yet credited to my bank account.

                                    Very bad experience with sharekhan. More than my problem, people should be aware of this cheater company and avoid to open account with them. They dont respond even through mail when something wrong happen.
                                    Sharekhan customer support has been notified about the posted complaint.
                                    Dear Sharekhan Team
                                    I have transferred fund 20000/- on 24/03/2020 from my Bank of India account [protected] through upi mode available in fund transfer link on your trading website. But this amount I still not received in my sharekhan account despite amount has been deducted from my bank account and no reversal of credit received so far into my bank account
                                    Despite my several communcations no one from sharekhan team was able to resolve my issue, hope my fund has been stolen by any staff from my dp account 1484661
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