After having a lengthy conversation with Mr. Pankaj from Shine.com, he convinced me to pay INR 3728 to avail the APPLICATION BOOSTER Package saying I will not have to pay even a single penny thereafter to get calls from recruiters. But that it was a FAKE statement .
The moment I paid this amount, Relationship Manager Mr. Abhimanyu asked me to pay INR 6478 for employment verification assuring me again that I will not have to pay even a single penny thereafter . This was again another FAKE statement.
Soon after Paying this amount, Mr. Abhimanyu asked me to pay another INR 8495 for Educational Verification which i refused to pay further because of no clarity, cheating & fake commitments on their services and its charges.
Every time before the payments I was asking these two untrustworthy & Unprofessional People [ Mr. Abhimanyu and Mr. Pankaj ] from Shine.com about the final payment details and they assured me saying I wont have to pay a single penny more to get the services. Since this is a sort of cheating which I have to face through these people, I lost the complete trust with SHINE.COM and I badly want to withdraw the opted services now .
Further more, Mr. Abhimanyu talked unprofessionally when I asked for a refund of the amount INR [ 3728 + 6478 = 10, 206 ] .
As Shine.com proved that they are unable to provide me a trust worthy Service and as I have not started availing any of the said SERVICES, I request complete amount refund from SHINE.COM .
I would like to move legally in CONSUMER COURT for cheating & trapping candidates for hiding the actual charges and forcing to pay the same .
All these conversations happened on 30th Dec 2019 and at the End of the Day, I understood that i am cheated and SHINE.COM is completely UNRELIABLE in any case .
Mr. Pankaj : [protected]
Mr. Abhimanyu : [protected]
I have mailed to [protected]@shine.com & [protected]@shine.com for resolving this issue but not yet responded with solutions.
Their service team still calling me for paying balance amount even i refused several times. They are now telling me no refund policy and the only remaining option is to pay balance amount & avail their service. Please help me to get the refund of INR 10, 206.00 to me from shine.com.
Feb 5, 2020
Complaint marked as Resolved
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Shine.com Customer Care's response Dear Sir
Thank you for contacting shine learning
With reference to your mail, we are already working on the issue and shortly will revert you with the solution.
For any queries, please feel free to contact us at [protected]/[protected] or email us at [protected]@shine.com.