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Shine.com Complaints & Reviews

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Updated: Feb 25, 2026
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A
ashu_1010
from Mumbai, Maharashtra
May 18, 2019
Resolved
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Address: A8/2:1 New Palm Beach CHS, Sector 4 Nerul, Mumbai City, Maharashtra, 400706
Website: shine.com

I received a call from your end on 08/04/2019 regarding job openings in 3 banks as i was looking for a job. One girl was there and she asked me whether i am interested or not. I said i am looking for a job and then she told me that she is transferring the call to her supervisor who will help me out.

My call was transferred to mr ravindra. Mr ravindra told me that currently openings are there with 3 banks and i need to do the registration first. Then he told me that for registration purpose i need to pay rs 2, 950/- including gst. So i made the payment online at the same time.

Once the registration is done mr ravindra told me that for education verification i need to pay rs 7, 000/. I said fine. I also made the payment of rs 7, 080/- at the same time.
After making the payment of rs 7, 080/- mr ravindra asked me to pay rs 14, 160/- for employment verification purpose. I said i am having my relieving letter with me. But he said its compulsory to make the payment. Without that they can not schedule the interview.
He told me that once i paid rs 14, 160/- they will conduct one telephonic round of interview and with in 4-5 days physical round of interview will be conducted.

I asked him three times that this will be the last payment which i supposed to make? He said yes sir this will be the final payment which you need to pay and after that you don't have to pay anything. Once you pay rs 14, 160/- your telephonic interview will be scheduled and once that is done with in 4-5 days personal interview (One to one) will be done.
I have made the payment of rs 14, 160/- and then he told me that i will have to make another payment of rs 12, 000/- for profile activation. I said"i have asked you that this will be the final payment then you said yes this is the final payment." then how come you are asking me to make the payment of another rs 12, 000/-.
Mr ravindra said that for profile activation i need to pay the amount of rs 12000.
I told him that you never have said this before.
Before making payment of rs 14, 160 i asked three times to mr ravindra that this will be final payment which i will have to do.
He also confirmed that to me.
But later on he was asking me to make the payment for profile activation. I told him that i am not having that much amount with me right now. He said that you arrange the funds and make the payment.
I said that i dont want to do any registration and you cancel my request and refund my amount which i have paid till now.
He said that is not possible and i will have to make the payment.
I have informed him that my father is not well. He had 2 brain strokes and i was not working since last 8 months. And i need to also pay my emi's. Then also he was not ready to listen. He insisted for making the payment. He said i should borrow funds from my friends or from my relatives. I asked him to wait for 2 days but i could not arrange the funds. Then i asked him to cancel my registration. He was telling me that it can not be done.
Then he has initiated a cancellation request but i have not received refund as of now.
Also i have not received any communication from your end.
Mr ravindra's mobile number is [protected].
I am in trouble and mr ravindra told me that i will be getting refund of my funds in 3 working days.
He also told me that he will be sending my details on my mail but i have not received any single mail from your end.
Last week i had escalated this issue and had a word with your manager mr. Suresh nigam.
Mr suresh told me that he has processed the request for refund and with in 3 working days it will be done.
As of now i have not received any funds in my account and i am trying to call mr ravindra but he is not picking up the phone. Its been 28 days now and i am in need of funds as i wanted to make my emi payment.
Please find the payment details for your reference.
2950/[protected]/[protected]

7080/[protected]/[protected]

14160/[protected]/[protected]

This is a clear example of giving false commitment and not giving proper information to customers. You want payment to be done on immediate basis but once payment is done, for refund you are not responding.

I am trying to call him up but he doesn't pick up my phone. I also sent him messages on his mobile number.

Request you to kindly look in to the same on priority basis as there is false and miscommunication from your end and do the refund on priority basis.
Also train your employees to give proper and complete information.
Jun 24, 2019
Complaint marked as Resolved 
the complaint which i have made its not yet resolved. without my knowledge how can you change a status of a complaint
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your details or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine
May 28, 2019
Updated by ashu_1010
I have made the payment through shine4careers only.How come you don't get any details? Mr Ravindra confirmed me that shine.com has received the payment which i have made. my mail id is ashutosh.[protected]@gmail.com. I was supposed to be your paid user. I am attaching my statement for your reference. Request you to go through it and do the refund on immediately basis

Jun 03, 2019
Updated by ashu_1010
what happened? I have not received any revert from your team.
Jun 11, 2019
Updated by ashu_1010
I have not received any revert from your end. What happened about my refund?
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    F
    Felicina
    from Vasai-Virar, Maharashtra
    May 17, 2019
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    Two months back i had got call from person from shine.com n they asked me to pay some registration fee then they asked me to pay educational n professional summary charges with telling me the total amount they asked me to fill the form and charged nearly as.20000from me. From past some days i got call from [protected] number n they told me shine.com will refund you money since they have not provided any services to you but for that i need to fill rs.10 complaint for on worksinshine.com site.. While doing payment of rs.10 they send otp of rs.10000 n they debited my account for rs.10000 instead of rs.10 and they are not giving refund they did fraud debit please give me refund and take necessary actions. Please find attached screenshot of the form
    Jun 28, 2019
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    May 23, 2019
    Shine.com Customer Care's response
    Dear Sir,

    Thanking you for writing to us. At the outset, we would like to mention that the details does not pertain to Shine.com.

    With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

    Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

    Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
    It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

    i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

    This response is without prejudice to our all legally vested rights.

    Regards,
    Team Shine
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      S
      Sarwesh Jha
      from Delhi, Delhi
      May 15, 2019
      Resolved
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      Address: Flat no 402 gen x Arya appt. Basant vihar colony rps more raghunath path Bailey road, Kidzee school, Patna, Bihar, 801503

      Sir I paid RS.3500 to shine.com . At first they asked to pay it as a charge to forward and highlight my profile to the company.
      After that they told me that they are forwarding my call to some senior official who further asked me to pay RS.-6000 Additionally as my resume was not up to date. My name is SARWESH KUMAR JHA.
      I paid the amount through paytm and the order id[protected] [protected].
      I kindly request you to please get my money refunded as soon as possible to my account.
      Thank you.
      Jun 24, 2019
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2019
      Shine.com Customer Care's response
      Dear Sir,

      Greetings from shine learning.

      Refer to your email, we are unable to track the details with the help of name and order id.Request you to please share the contact details and bank statement to address your concerns.

      Regards,
      Team Shine
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        U
        Utkarsh Gangwar
        from Agra, Uttar Pradesh
        May 15, 2019
        Resolved
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        Resolved

        Address: Pilibhit, Uttar Pradesh, 262201

        Deat sir,

        Your representative called me and said to generate a reference id for job and this process charged is 10 / rupees but when i continue this process than my 12500/ (First transaction is 1500, second transaction is 8000 and third transaction is 3000/-) amount will be deducted due to worng information by your representative.

        Now they are not pickup me call and your cell phone is also switched off (Mob. No - [protected]) so please refund my amount.
        Tell me why r given a worng information or ford if you do not refund my amount next 2 working days, be ready for next action by me
        Jun 24, 2019
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2019
        Shine.com Customer Care's response
        Dear Sir,

        Thanking you for writing to us. At the outset, we would like to mention that the complaint that the details does not belongs to shine learning.

        With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

        Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

        Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
        It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any)

        i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

        This response is without prejudice to our all legally vested rights.

        Regards,
        Team Shine
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          S
          Shivali naryal
          from Charkhi Dadri, Haryana
          May 15, 2019
          Resolved
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          Resolved

          Address: 176206

          I received a cl from shine regarding job in hdfc bank they told me to pay 1800rs which were refundable but during refund process they cut all my balance from my account which was about 13300 i called them many tym but they cut my cl n put it on switch off mode... Plz sir hlp me to get my money back m suffering from lots of stress now... The mail i'd is recruiter. [protected]@gmail.com through which they contacted me bt it's also unavailable now... Recruiter name was dolly n her number is [protected]... They r not giving ans of my any cl msgs mails... M totally hlpless now.. Tht money they debited from my a/c 13300rs was last n i need it now my works r pending without tht n i can't get hlp from anywhere plz sir hlp me to get my money back plz sir 🙏🙏🙏
          Jun 27, 2019
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2019
          Shine.com Customer Care's response
          Dear Ma'am,

          Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

          With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

          Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

          Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
          It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims

          i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

          This response is without prejudice to our all legally vested rights.

          Regards,
          Team Shine
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            R
            from Mumbai, Maharashtra
            May 15, 2019
            Resolved
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            Resolved

            Address: Vishakapatanam, 521109

            My name is govind and some 3 days on wards some agency called and they telling that provide the job thay asking money and telling that i[censored] sended money with in 10 mins will be refundavle they told they bit provideing any job and money refundable also not given all money sended provide below and they phone number also providing below and check it sir
            Jun 27, 2019
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            May 15, 2019
            Updated by [email protected]
            They are taken ten thousand money not given back that persons xontact number is [protected], [protected]

            Verified Support
            May 23, 2019
            Shine.com Customer Care's response
            Dear Sir,

            Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

            With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

            Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

            Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
            It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

            i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

            This response is without prejudice to our all legally vested rights.

            Regards,
            Team Shine
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              G
              Golu1234p
              from Sri Madhopur, Rajasthan
              May 15, 2019
              Resolved
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              Resolved

              Sir i have cheated by employees of shine of total amount 10, 300
              Of which they took 1800 for registration and 8500 for profile verification
              And then they asked for 14500 for training

              Sir my e-mail is [protected]@gmail.com

              The call came from employee name : avni

              Whose contact number is [protected]

              Sir please help me to get refund
              Jul 5, 2019
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2019
              Shine.com Customer Care's response
              Dear Sir,

              Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

              With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

              Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

              Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
              It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);
              i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

              This response is without prejudice to our all legally vested rights.

              Regards,
              Team Shine
              Dear Sir i have paid more than 1.4 Lac but still no relevant option receive yet and no any response my mail or call
              my contant no [protected]
              [protected]@rediffmail.com
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                V
                Vinitajain4711
                from Mumbai, Maharashtra
                May 15, 2019
                Resolved
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                Resolved

                Address: 23 b 105, Chb, Jodhpur, Rajasthan, 342008
                Website: [email protected]

                Yesterday i got call from solar energy of india and they asked me to give money of 1550 to enroll in exams and they promised me to pay back tht money and provide me study material but now they r not receiving my call i had paid tht money now how i can get may money back and they told tht they got my details from shine the no[protected] and they make verification call from[protected]. Help me in this regard
                Jun 26, 2019
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2019
                Shine.com Customer Care's response
                Dear Ma'am,

                Greetings from shine learning.

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
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                  P
                  Pooja Baradwad Chindhi
                  from Delhi, Delhi
                  May 14, 2019
                  Resolved
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                  Resolved

                  Address: Murarji Nagar, 128, Dharwad, Karnataka, 580030

                  Hi myself pooja and I was caught in to fraud by [protected]@outlook.com they offered me a job to hdfc bank n asked me to around 37000 which I paid.Starting they told me to pay around 1750rs and after telephone Interview they told me to pay 6500rs and latr on they told me to 10700rs fr sake of appointment letter and soon after that they told me to around 17500rs for the PRM travel Allowance from Delhi to hubli. Futher they are forcing me to pay around 22000 for the sake of agreement. Tied up between HDFC and Shine.com in total till now I paid around 37000rs for the whole process

                  Details of the person

                  Name: Vipin Sharma
                  Phone No: [protected]

                  Details of the amount transfer to person

                  Name: Naresh Bagela
                  A/c No:[protected]
                  IFSC Code:PUNB0312700

                  This is the a/c details of person.
                  Jun 23, 2019
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 23, 2019
                  Shine.com Customer Care's response
                  Dear Sir,

                  Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

                  With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

                  Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

                  Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
                  It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

                  i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

                  This response is without prejudice to our all legally vested rights.

                  Regards,
                  Team Shine
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                    R
                    from Mumbai, Maharashtra
                    May 14, 2019
                    Resolved
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                    Resolved

                    Address: Indina railway site supervisior vishakapatam, 521109

                    Anitha mam called and there telling ur selected in railway job u will be send resume and hr will be called to thay tols after madam told you are selected that job send fee 1000 rupees i payed in paytam shes given number and again 2nd day called your selected if you pay fee 5000 ithen will be id card unform joining details will be sended your email id .she given bank account number i sended that money but again refundable departement called told that again you will be pay 4000 thousand fully amout will be refundable your account with in 10mins .but i told that i dont have isad thay telling that if you didnt pay 4000 thousand you will be loss the money thay told next i gone bank again i deposited 40000 total 10000 thosand i deposited after that i call you thay telling that wait 1 hour 10mins half an hour anaging i callimg means thay telling iam in meating .hr persons will be call you in 10 mins they send like that stell up to not called any ine if i called you thay didnt lift my call so please will ask send money back sir.phone number is rekha mam[protected],[protected]
                    Jun 29, 2019
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 23, 2019
                    Shine.com Customer Care's response
                    Dear Sir,

                    Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

                    With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

                    Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

                    Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
                    It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

                    i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

                    This response is without prejudice to our all legally vested rights.

                    Regards,
                    Team Shine
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                      R
                      rocky32
                      from Mumbai, Maharashtra
                      May 14, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      I have a similar experience where someone from bright future consultancy registered on shine called to offer a job in airlines. They asked for rs. 1800 i knew at that time itself its fake. They are sending emails from [protected]@gmail.com and their whatsapp no. I have mentioned below. Their spoken english was so poor i could make out they are scammers. Evn their written english was pathetic. I have their txt msg attached as a snapshot and investigate on this whatsapp no. Below plz

                      Whatsapp no.. [protected]
                      Jun 22, 2019
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2019
                      Shine.com Customer Care's response
                      Dear Sir,

                      Greetings from shine learning.

                      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                      This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

                      Regards,
                      Team Shine
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                        M
                        Madhumitha Puligilla
                        from Mumbai, Maharashtra
                        May 13, 2019
                        Resolved
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                        Hello sir,

                        On 13-May-2019 I has been asked to pay 1244/- amount for confirmation services, and he also promised that money will be refundable
                        And again they asked around 3000 for document verification and that amount will be refundable soon, but I felt something suspicious so asked them to refund my previously paid amount (1244/-). They asked to keep min. 10, 000/- in account or else money cannot be refundable, what kind of a policy this, so I asked to refund my previously paid money at any cost
                        Regarding this I dropped a mail to where I got "ConfirmationServices" mail. But I didn't find any further action is performing regarding this. So I had saved every call recording and mails which were sent by Shine and I hope my issue will be resolved soon.
                        Jun 21, 2019
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2019
                        Shine.com Customer Care's response
                        Dear Sir,

                        Greetings from shine learning.

                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                        Regards,
                        Team Shine
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                          M
                          madan_jathar
                          from Mumbai, Maharashtra
                          May 13, 2019
                          Resolved
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                          Resolved

                          Address: 11th Floor, Park Centra, Sector-30 Gurgaon Gurgaon District Haryana India - 122001, Gurgaon, Haryana

                          Hi, I received call from shine.com Sudhanshu Gaurav regarding the Job services. They asked me to pay money of Rs 4719 which was one time payment to avail services. He again called asked to pay some more services 12376.01, 16024, 27660, 49083 and 49468.01 on 06.05.19.

                          Now Poonam and Gaurav again asking me for another transactions of rs. 40118 or no services will be active and all money paid will be lost.

                          I already asked I am not going to pay the amount as I have already paid so much money. Are this persons genuine from shine.com and if yes then why a candidate is not told about that for registering and availing services for getting a job candidate has to pay more then 150000.

                          I am attaching the final payment confirmation which was sent on 6th May in which they have mentioned no services or payment require still they are forcing me to pay. Today with same email contents they have mailed with different amount which also i am attaching for the reference.

                          This is mere cheating from shine.com or from there agents.

                          Madan Jathar
                          Jun 17, 2019
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2019
                          Shine.com Customer Care's response
                          Dear Sir,

                          We are so sorry to hear that we have disappointed as you are not getting the proper response.

                          Customer satisfaction is always a number one priority for us and we completely understand how upset you must feel. We apologize again for any trouble we may have caused you.

                          If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls.

                          Let us know if you have any more questions, comments, or concerns.

                          Regards,
                          Team Shine
                          May 29, 2019
                          Updated by madan_jathar
                          Hi,

                          After so many times I said I don't want to buy any additional services they are not listening and also no other services are been started because of this as they are saying its mandatory for closing of the profile which is still not been happen till date. its a very bad state portrait of your customer service.

                          They are not disclosing first of all that you need to pay so much of payments for just to find the job. Every time they are saying this is last payment and starts to add a new service which is compulsory.

                          Regards,
                          Madan
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                            K
                            kuldeep razdan
                            from Mumbai, Maharashtra
                            May 11, 2019
                            Resolved
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                            Resolved

                            Address: 225/1 Vinayak nagar upper Muthi Jammu, 181205

                            Dear, as received call from shine.com poonam and gourav regarding the interview services in branded mncs. They asked me to pay money to avail services which i paid rs. 105683 on dated 10.05.19 and 11.05.19. Supporting images are attached for clarification.
                            Now they again asked me for sixth transactions of rs. 50197. Which i had not aid due to insufficient amount in my hdfc account. Please let me know whether the transactional amount is genuine or fraud.
                            If fraud, i will file fir against the fraudsters.

                            Regards,
                            Kuldeep razdan
                            Mobile no. [protected]
                            Jun 13, 2019
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2019
                            Shine.com Customer Care's response
                            Dear Sir,

                            With reference to this email, we hereby acknowledge receipt of complaint you have submitted.

                            We are looking into your queries raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                            Thanking you and assuring you of our best services at all times.

                            Regards,
                            Team Shine
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                              S
                              surya.molad
                              from Delhi, Delhi
                              May 11, 2019
                              Resolved
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                              Resolved

                              Address: 11th Floor, Park Centra, Sector – 30, Opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001, 110092

                              Hello sir,

                              I have taken a paid service "job on the move" in 3776/- on 11 may 2019.
                              After paying this amount, they are doing only fraud commitment, and demanding more money for execute my service.
                              First mr rohit ([protected]) explained me wrong, then i have talk mr anuj anand[protected] for 51 minutes, he described me and i took service on his commitments. After that i got call from shine.com within minutes after sending the resume at 6.39. And they people analysed my resume and profile within minute and demanding 9746/- for next level. And one interesting thing is office timing is 9.30 to 6.30, they people are here for doing fraud commitments or making fool to others.
                              Now i don't want my service and don't want to move with fraud commitment providing company, want my money back with immediate effect.
                              Its my order id - in20190503_197509_181600
                              I have made online payment through my rupay card, please help me.

                              Thanks & regards
                              Surya p sharma
                              [protected]
                              Jun 18, 2019
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2019
                              Shine.com Customer Care's response
                              Dear Sir,

                              With reference to this email, we hereby acknowledge receipt of email you have submitted.

                              We are looking into your queries raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                              Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
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                                N
                                Neerajdev
                                from Delhi, Delhi
                                May 11, 2019
                                Resolved
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                                Resolved

                                Address: Gurgaon, 110056

                                I received a call from shine com a while ago where the lady (Anamika) from [protected] discussed about a paid search service for job. I agreed to hear about the same at a time which was favorable to me, i got a call again from [protected] which i missed.

                                Today i got a call from some lady priya ([protected]) who said she was from senior department (Finance) and started shouting on me for not picking up the phone when i was being called. I told her i might have been busy, but she was very rude

                                Questions to shine is
                                1. Are you guys so desperate for money that calling and misbehaving with someone just for sake of getting money seems ok to you.
                                2. That lady in question was not looking like ang professional job search assist. She looked like someone trying to escort money
                                Jun 18, 2019
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2019
                                Shine.com Customer Care's response
                                Dear Sir,

                                Greetings from shine learning.

                                With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

                                Regards,
                                Team Shine
                                May 16, 2019
                                Updated by Neerajdev
                                Thats because i have changed all my details i.e.name, phone no and my CV on your portal, since i do not want any more of your nonsense team to call me up and yell at me for no apparant reason.

                                Have you guys done a basic check if the mentioned phone nos belong to your team only?
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                                  D
                                  Diksha Agrwal
                                  from Shahpur, Bihar
                                  May 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: 831003

                                  I've opted for premium services in search of a job opportunity. I've been made to pay around rs. 4010/- and even confirmed over mail that no further payment would be required further but now i've been contacted for further payment and upon denying citing the mail confirmation, i'm told the process cannot be proceeded without payment and no service will be provided. This is a complete case of misleading people and cheating...
                                  They assured me that they will send me 2 jobs per week but till date i have received two jobs that is also not as per my requirement.
                                  Fraud they are, i have paid them on 27th march and till date they don’t respond.
                                  Jun 15, 2019
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2019
                                  Shine.com Customer Care's response
                                  Dear Ma'am,

                                  Greetings from shine learning.

                                  With reference to your mail, we are unable to extract records using your name, please share your registered email-id and contact number to help us check your profile and address your concerns.

                                  Regards,
                                  Team Shine
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                                    T
                                    Tim66
                                    from Indore, Madhya Pradesh
                                    May 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: delhi India, New Delhi, Delhi

                                    Accused person details:-
                                    Active cell no - [protected]
                                    Name registered as hr sonu singh
                                    Location - delhi :
                                    Email id - [protected]@gmail.com
                                    Account details:-
                                    Holder name - arpit sahu
                                    Account no - [protected]
                                    Bank name - sbi ifsc-sbin0005089
                                    Branch name-ashoke nagar branch guna area
                                    Bhopal m. P paytm no - [protected] noida
                                    Sub:- cheating in the name of providing job
                                    This above mentioned person with a lady receiptionist running a fake job consultensy. Infect, i got a sms for airlines job and showed my interest to that, submitted the entire required document and i was asked over telephone to send a nominal service charge worth rs-1800 on 4th may’19 and i paid that again i got a telephone call that my resume has been selected for that post and requested me to prepare for online telephonic interview consequently i was interviewed through their cell phone using conference facility. The person on other side introduced herself as an indigo personal though she was uttering wrong english & her attitude was not like sort of that and yes i passed that interview. On 6th may they asked me again to pay 6, 500 and i paid that also. I was confused seeing all this suspicious as well as pseudo-activities. On 7th i got a call from the same no mentioning that i have to pay 50, 000/- in order to modify the offer letter to be given during afternoon session after realization the payment & joining date will be on 11th may at kolkata netaji subash chandra bose international airport. I stopped and asked to refund the entire amount worth rs (1800 + 6500) but they denied to do so and i faced the menace mentioning that all the higher police personnel in our surrounding area are in hand in gloves, so i must not make a blunder by putting complain as they are bribed in regular basis. The entire allied document attached with this for your kind perusal
                                    Finally looking forward in anticipation to your kind support in this regard
                                    Thanks
                                    Timir
                                    Jun 16, 2019
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2019
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Thanking you for writing to us. At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.

                                    With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

                                    Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

                                    Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
                                    It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any):

                                    i) Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

                                    This response is without prejudice to our all legally vested rights.

                                    Regards,
                                    Team Shine
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                                      L
                                      Linza Johnson
                                      from Mumbai, Maharashtra
                                      May 10, 2019
                                      Resolved
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                                      Resolved

                                      I am complaining about the money that was not refunded yet.. Rs 2500 on 12/4/19, rs 6200 on 15/4/19, rs10400 on 17/4/19. She told me her name as priya. Account details which transfered the money was - chandan kumar union bank [protected] ifsc code-ubin0549941.. Website [protected]@india.com... I tried calling her number but her phone is switched off
                                      Jun 14, 2019
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2019
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Greetings from shine learning.

                                      With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

                                      Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

                                      This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                      Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

                                      For any inquiries, email us at [protected]@shine.com or get in touch with us on the below-specified number.

                                      Regards
                                      Shine Team
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                                        Kil786
                                        from Mumbai, Maharashtra
                                        May 9, 2019
                                        Resolved
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                                        Resolved

                                        Address: They said it's in Mumbai airport, Mumbai Suburban, Maharashtra

                                        Asking for help from your department i hope you guys will support and definitely do something relating to this
                                        Please you guys are last hope for me

                                        I was jobless and facing so many problems than i got an call from riya airline for ground staff at airport they influence me for fix job it's was bad luck which i trusted on them and i agreed to pay registration of rs.1500/- after that they scheduled my telephonic interview and they said you are selected and after some time demand arise of rs.4200 and 5100/ — for verification and modification if you will not pay registration and verification paid charges will not be refundable
                                        They trap me so harmly and now i am so alone and helpless
                                        Please team help me with this fraud and punish them what ever you can do from your hand please it's an humble request to you
                                        I have attached all the attachment and communication all the details of fraud recuriter
                                        Details are given below
                                        Jun 20, 2019
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 15, 2019
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Greetings from shine learning.

                                        Thanking you for writing to us. At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.

                                        Moreover, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                        Regards,
                                        Team Shine
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