Shine.com Complaints & Reviews

I want to deactivate the account which was by mistake opened with email i'd [protected]@gmail.com
I don't receive any relevant calls or emails except for fake calls asking for money in the name of job. Even the number on the profile is wrong and i dont know how was that edited. I get bunch of emails which are not relevant to profile and is of no use
I'm unable to delete the profile. Please do the needful.

Jul 10, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your email ID or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Moreover, we cannot delete your profile from our website, however, you can make your profile as “not searchable”. For the same, you need to log-in to your Shine account and click on “Account Setting” and make the necessary changes.

Thanks
Team Shine

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K

K77rishna

from Noida, Uttar Pradesh

Jun 5, 2019

Sir already I provide bank a/c no and her name and number again I give a/c no
ICICI BANK[protected] Account holder Shine.com IFSC Code _ ICIC0001578

Is your a/c or not first clear that
I am not your user or I'd but I am registered in times jobs

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I am seeking new job for myself and i came to know about shine learning. Today i was approached by a tele caller from shine learning and she asked me to register myself with the agency. She gave me the details of the agency and then i was asked to deposit 4k as registration fees for premium category on shine learning. Then after some time another person called up and he made some queries about my experience. He told me that he and his team has been asigned to take up my case for new job. After some time the same person again asked me to deposit 10.8k for cv writing and he was in great hurry. Are these payments necessary? If not then who ate these people and why was i asked to deposit these amounts.

Jul 5, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Shine.com Customer Care's response Dear Sir,

Refer to your email, request you to please share your contact details or registered email id as we are unable to track the detail with the help of your name.

Once we receive the details we will be able to address your concern.

Regards
Team Shine

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T

Tarun Dass

from Barmer, Rajasthan

Jun 5, 2019

My contact number: [protected]
Email: [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear team,

I have a major concern in regard to the purchase of services as compelled by your sales staff ms. Anu and mr. Rana. During registration i was told there is a job opportunity in a very esteemed corporate who have liked my profile. So i need to pay registration fees, only after that they will share the details with me. After payment of registration fees of inr 4683, i was guided by ms. Anu to share my resume with mr. Rana. I shared the same through a cover letter which clearly mentioned that as per my telecon with your executive ms. Anu, regarding a job opening in a major corporate for the senior managerial position in delhi ncr. I would like to apply for the same, and below mentioned is a brief over my profile. Mr. Rana did not corrected me with any facts that ms. Anu has pitched me on wrong note. Instead mr. Rana also has played emotionally by saying that this is just a token of investment for securing a grand job opportunity.

I was not told appropriately about the services before making the payment, and this hidden facts based selling is mis selling in every way possible, and the same was pitched in the name of ht media.
I have already raised a concern with the team to kindly help me with the procedure for raising a refund request of same but i have not got any resolution, moreover the case is being handled by executives instead of their seniors.

Immediate response will be appreciable.

Jul 3, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 30, 2019

Updated by Pranay Kapoor Total amount seeking for refund
INR 4683
INR 7197
INR 8495

Total - INR 20375

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir,

With reference to this complaint, we hereby acknowledge receipt of complaint you have submitted.

We are looking into your concerns raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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Address: Shri Hari Balaji 2 appt., Narsala road opp.Sanjivani Hospital, Dighori Nagpur, Nagpur, Maharashtra, 380051

I have receieved a call from mr. Rajiv and they said that i am speaking from shine.com and your email address is "so and so" your registered mobile number is "so and so". They he said, you are currently working as a purchase manager from 8+ years right? I said yes. He then asked my current salary and how much do you wish to get the hike. I said 30%. He then immediately said that you will get the hike with 30% - 45%. You just have to register in the link that i will provide you via email and have to pay rs. 3999 to shine.com.

When i said that can you send me these details via email having domain "shine.com"? Then he said yes, i will send the email via domain "carriershine.com". Then i also said please correct the spelling. He said carrier. Then i realized that this is surely a fake call.

Hence, i request all not to respond immediately on their calls and email without noticing all these minor details. You can immediately judge them by speaking long with them. They will surely make mistakes and you should be able to track it. They are generally not so literate. Because only illiterates can make such rubbish call.

Jul 3, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

Regards,
Team Shine

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Hi, i have been victimized in a fraud. I got a call from a lady named ruhi who said she is from shine.com. She told me that i was shortlisted by four companies for the interview and that i have to pay 1500 security deposit to apply for the interview. She told me that shine is not a consultancy company to whom i will to pay again and again. So, this was one time payment only. I agreed to the deal. She said a mail will come to me from the hr for the payment. She provided me a number of paytm and i paid 1500 via paytm. Then, she transferred the call to vipul regarding the documentation and he again told me to pay 3500. I, then understood that this is fraudulent. I denied to the deal.
Ruhi's no. : [protected], [protected]
I request you to please help me.

Jul 1, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Sir/Ma'am,

Thanking you for writing to us. At the outset, we would like to mention that the details does not pertain to Shine learning.

With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

i) Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

This response is without prejudice to our all legally vested rights.

Regards,
Team Shine

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D

Deepak Sutar

from Mumbai, Maharashtra

May 28, 2019

Hi
a Lady Called me with a Number +91- [protected]
explained about International Job, need to Pay money
Surprisingly email coming from Shine Services (m.[protected]@shine.com) demanding INR 8K +
What action being taken on this Fraud

Regards/

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I have registered my profile in shine.com but there are no. Of calls, messages and emails from shine.com regarding irrelevant offers which i have not registered for. I have tried to contact them regarding my issue but there is no response from them.
There is no privacy of data and also the site doesn't show any option to edit the profile.
I don't want to continue with my account, please close or delete my account from it.

Jul 7, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Ma'am,

Refer to your email, request you to please share your contact details or registered email id as we are unable to track the detail with the help of your name.

Once we receive the details we will be able to address your concern.

Regards
Team Shine

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Address: Pune, Pune, Maharashtra

Hi,
I had approached the team for application highlighter in which the team had committed that they will provide 2 job application daily as per the profile and as per the preferred location.
Before taking the service mr. Kuldeep from shine.com had committed that the job that will be provided will the job that are not openly available on the portal and we will share the job details and you can apply and basis of this i had enrolled the services, also mr. Kuldeep had committed that once the registration is done the team will call and take the necessary details and start with the service however after registration they started asking for payment of rs.6500 for profile validation to get the respective openings and i clearly denied for taking the service.
Now as per the application highlighter service and commitment they are denying for the services.
I need refund of my amount as per the paid services.

Jul 1, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Thank you for letting us know about your recent experience with Shine Learning and appreciate you taking time to share your concerns.

Our goal is to provide consistently reliable services and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding representative will be used for training our organization.

We would like to update you that you have made the payment against the services and your all the services have been initiated. You have registered in shine learning with this mail_d shyam.[protected]@gmail.com

Our sales team might have suggested you more value added services. If you consider the suggested services are beneficial, you may process else depends upon your wish whether you want to buy or not.

We would like to request, kindly utilized the services and take a maximum benefit.

If you need any assistance regarding the services, then please let us know. We will be happy to assist you.

Thanks
Shine Team

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Shine.com collected rs.4000 and odd amount from us for featured profile and resume booster services. We also believed in shine.com and pain the same and later they asked us to pay rs.6000/- amd odd amount to share my sister's resume to 1000+ consultants but we denied to pay that amount. Two days back somebody named diva sharma called us and told that she is from shine and told that she will refund the amount of rs.4000/- and odd. She shared a link through sms and asked us to pay rs.10/- so that they will refund the amount to that card/ account. Using this, they cheated us rs.8000/- and odd amount and rs.7999/- from both my hdfc bank account and credit card. We strongly recommend not to trust shine.com privacy policy and data security policy since my sister's day including phone number and the amount we paid to shine got leaked and they cheated us rs.16000/- and odd amount. Shine.com should take the responsibility of paying our money back which we lost to the fraudters. Otherwise, we are going to file cyber crime case o[censored]nprotected information security on the shine.com company.

Jul 2, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir/Madam,

Greetings from shine learning.

We would like to notify you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers we advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

Kindly contact your bank or nearest police station and nowadays fraud calls/mail are going on the shine.com so be aware of it.

This is bring your kind notice that, you have registered with this mail_id [protected]@gmail.com

We are trying our best to minimize effect of such practices and keep our clients informed.

Thank you for your cooperation.

Jun 19, 2019

Updated by Manju Sunfararaman Our complaint is not about sharing the contact details however we would like to clarify how the money paid to shine.com got leaked to some other third party. We doubt shine.com's privacy and security and it has been leaked from there only.

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S

Sivaram Vishnubhotla

from Hyderabad, Telangana

May 29, 2019

As all said I too got the phonecall regarding that my resume selected for airlines ground staff, they asked me to pay for 2k for the 1st round, and I got a mail with some link provided in it for 1st round interview they asked me how many marks I got in that exam and asked me to pay for 7700 for document verification... I think it's fake

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I am parineeta. Someone called me in the name of shine.com n offered me job at hdfc bank at my home location. They daily called and asked money from me. Gradually they increased the amount and it is nearly 2.5 lakhs i have paid to them.. They asked the money in the name of priyanka sharma, the numbers they called me from are : [protected], [protected]. Plz refund my money.

Jul 5, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Madam,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your email ID or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards
Team Shine

May 31, 2019

Updated by parineeta123 I paid to them via phone pe app. As they refused to tell their bank account number to them.. plz do share your mail id so that I can send you all the evidence.and my bank statement

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T

TewaryS

from Dhanaura, Uttar Pradesh

May 28, 2019

I applied for the job of principal in Canada. And they offered me they said that there will be only registration charges and when I paid they asked to pay for verification charges and now I need for the refund and compensation

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Dear team,

I am surprised the way shine learning team has miscommunicated and taken me money

First mr kartik calls up and discussed my profile, after which he confirmed that i need to pay 3992 for profile boosting and job assistance, which i did.

Later i received call from mr shivam who said that rs 3992 was only for registration and i need to pay rs 8337 for job assistance services to start. I was surprised that how come a hindustan times group company process and people are working. I took kartik on concall with shivam where kartik confirmed that he didn't knew that more money and steps are pending. Me shivam convinced me of professional services in job assistance and profile and i was asked to pay while he was on call on other line so that things could start immediately. Anyhow shivam convinced me that this is last payment and i will be given good services, so i paid.
Just as i confirmed on call to shivam that i have paid, he said that please check i have sent another link for payment of 17700/- which is towards job and interview assistance, i was shocked how come within a few minutes shivam can change his words.

When i got angry he asked me to speak to his team leader pooja who anyhow started the same words which shivam had done to convince me for paying 8337/-.

According to her 8337 is for verification and online assessment and if i don't pay 17700 then my 3992+8337/- will go in vain as that is for registration, online assessment and verification and they have no refund policy. She said they work on crm and next step requirements can't be know until a step gets finished, really??

Don't you have a process knowledge or training given?

Really a learning experience for me.

Jul 10, 2019

Complaint marked as Resolved

No resolution given, how come status showing resolved

Shine.com customer support has been notified about the posted complaint.

Jun 02, 2019

Updated by Gurdeep B Very pathetic approach by shine team, towards a fraud done by their sales team. Every time I call back they say we will get back.
It's been more than a week now.

Verified Support

Jun 03, 2019

Shine.com Customer Care's response Dear Sir,

With reference to this email, we hereby acknowledge receipt of the email you have submitted on 3rd June 2019.

We are looking into your queries raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Thanks
Shine Team

Jun 21, 2019

Updated by Gurdeep B Team it's been a month now. Is this the pace with which u deliver customer service?

Jul 10, 2019

Updated by Gurdeep B Great way to make fool of public, we will take Ur money and keep u chasing us

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I got a call from shine and initially they told only around 4700 but gradually they started asking more and more. They have fixed one hour call and slowly started sending payment link for different services. I have paid around 68000 still they are asking another around 40000 to start service. I think they are fraud. Please help me to get my money back..

Jun 27, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 24, 2019

Updated by Indra1977 After paying 68000 also they are telling we will not be able to start your service unless u pay another 40000 .i don't want any service from shine. Want my money back

May 25, 2019

Updated by Indra1977 Attached money transferred to shine

Verified Support

May 25, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your email, this is to notify you that we are unable to track the order with the help of name.Request you to please share the email id and contact number.So that will check the issue and address your concern.

Regards
Team Shine

May 25, 2019

Updated by Indra1977 Indranil Sen
[protected]@gmail.com
[protected]

May 26, 2019

Updated by Indra1977 Hi Shine Team,

I had been discussed and forced to buy the below courses/services on the date: 24th May 2019.

I have mentioned the word "forced" as i was not at all happy with the service shine provide to me.

I was supposed to buy only the resume service - where i can avail the interview call, but after that i did receive couple of calls and i was forced to buy the services.

I did bought the services but i was not clear on the below what you people sold to me as it was not clearly communicated.

I need the clarification, it will be good if you can clarify below:

1. "Master in Leadership" : This is a certification course and it shows that it is an online course. Where from I will get certification and who is the governing body of that certification.

if it is internal Shine Certification then probably i will not be interested to acquire the course.

Duration of this course is one year - as mentioned in shine website. Is there any assistance to acquire the certification?

2. "Portfolio Writing" : Portfolio writing contains both Visual writing and Cover letter, then why you sold the additional service named "Visual Resume for Experienced Professionals - 8-15 years". - Need Justification. So i need money back of this service.

3. "Certificate in Team Management" : This course is already covered in "Master in Leadership" - course, then why you have charged extra money for this. Need clarification. So i need money back of this service.

4. My Job Thought Report Certification Course :No service needed. - This is not at all required for experienced people. I have already 14 years exp. So i need money back of this service

5. "Education Verification Service" - Online : No service needed, already i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service.

6. Job Interview Preparation Program - Online - Status is showing closed, why? Already paid for this service. Need clarification.

7. Resume Booster : Status is showing closed, why? Already paid for this service. Need clarification.

8. Profile Experience Verification : It is employment verification with my previous organization, this is already done many times and i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service

Please refund my money where you have charged twice for same services and no service needed as mentioned above.

Regards
Indranil

May 26, 2019

Updated by Indra1977 Dear Consumer Complaint Team,

Please check my above mentioned comments and requesting you to please forward this to shine.

Regards
Indranil

May 28, 2019

Updated by Indra1977 Hi Team...below is my contact no.

[protected]

Regards
Indranil Sen

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I am prajakta gajbhiye. For job i just gave my resume for number of portal's. After some day i get call from shine.com (http://shine.com/). she say your resume is selected for 3 company one o[censored] choose i selected tcs for java developer after then she say for registration you will pay rs1560. I deposit after then one vikram sir call me for telephonic interview he say u want to pay rs 6500for documents verification sir again i deposit. After some day vikram sir say you pay 10, 000rs for saving account deposit when you pay this 23 may u have interview in tcs you get back that amount sir i gain deposit.. After some day they want more money from me.. I say i don't have money plz cancel my application and refund me that vikram sir not respond properly and i lost my 18000..
Sir please inquiry my application it's a request and refund me..
I have also all that number who call me.
Please spread this number bez other are alert
[protected], [protected], [protected], [protected]

Jun 28, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 25, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your email, this is to notify you that we are unable to track the order with the help of name.Request you to please share the email id and contact number.So that will check the issue and address your concern.

Regards
Team Shine

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Address: Gurgaon

I have paid for job service forget about calls i am not even getting relevant mail.
They give fake promise. We don’t get proper mail and when we call the concern person he don’t pick the call. I tried calling them and ask them why i am not getting calls they were like please check privacy may be you have not allowed to see your contact number. The money paid by me is wasted. Fake site

Jul 5, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine

Jun 17, 2019

Updated by DAKHandke If they are not providing me service I want refund

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D

DAKHandke

from Mumbai, Maharashtra

Jun 17, 2019

My problem is still not resolved Shine.com just fool people not a single interview is schedule and the call which I am getting is not relevant. They just give fake promises before making payments and once you pay money you don’t get any response.Fake site.I want my money refunded

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Address: Mahbubnagar, Mahbubnagar, Andhra Pradesh, 509001

Website: Shine. Com

I got call from shine. Come. Guy name is shiva.mobile number. [protected].
Asked money for job vacancy last abroad. I sent money 30000 rps. I don't know fake or true.. What should I do tell me. Again he calling and asking me money for profile writing.I did payment 3 times around 30000 .Transaction receipt I attached below.. I don't know is shine. Com making money from innocent people. Plz help me

Jun 23, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products / services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team explain you the service in details.At that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine

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Address: 122002

Sir,

This is to bring to your notice that i paid an amount of rs.4, 683/- to shine.com to avail paid job consultancy services.

At first, i was asked (By ms. Annu) to pay it as a charge to highlight my profile and forward it to the concerned companies (Only mncs) so that the recruiters can call me directly.

After that they told me that they are forwarding my call to some senior official, mr. R. Rana, who further asked me to pay an additional charge of rs. Rs.-6838/- against "job profile verification plus package 2".

I was not told that i may need to pay further amount to avail the offer. On asking the first person who contacted me (Ms. Anu), she told me that she was not aware about the process of verification or the amount that i need to pay as it was the responsibility of the senior officer (Mr,. R rana). And mr. Rana told that they could not disclose this because of their privacy policy.

I want to get my money refunded (Rs.4, 683/-), because while explaining the paid services offer of shine.com, a person should be informed completely so that he/she can take decisions accordingly. I paid the total amount of rs. 4683 thinking it to be the final price of availing the offer.

But all of a sudden, without any prior information and out of nowhere, you are asked to pay additional fees for verification process. This is something really unacceptable.

I believe i should have been given the complete information. Disclosing the total payable amount is in no way, breach of privacy terms, rather, what they have done, it is the breach of customer trust.

My name is pankhury tyagi
I paid the amount through netbanking and the transaction id is in20190521_203213_105438.

I kindly request you to please get my money refunded as soon as possible to my account.
Thank you.

Jun 25, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your email, we are unable to track the details with the help of your name and transaction id.Please share your registered email id and contact number, so that we will be able to address your concern and provide the resolution for the same.

Regards,
Team Shine

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Address: 812001

Website: www.shine.com

Some days ago, an email came regarding job opening in axis bank. Initially i was not confident but they organise a interview saying it's from axis bank. They said it's permanent and they also sent an offer letter, official letter etc and it was highly edited and the point i belived them. I paid almost 57k around and i was really a big fool to belived them. They are still manipulating me round and round. I know my money will not come back soon but pls stop them today not everyone is mentally strong to handle it🙏 the email id of those are.. [protected]@email.com and the phn no is mr fraud [protected]

Jun 25, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

This response is without prejudice to our all legally vested rights.

Regards,
Team Shine

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A

Aseem Puri

from Mumbai, Maharashtra

May 21, 2019

Shine is doing frauds on name of ht media as i worked so i know dey r doing robbery frm candidates n moreover they r doing mental harassment on their employees also
Major culprits are : Manager - naina,
TL: suraj n pooja bhardwaj

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They are offer me airline job. Airline indigo companies hr told first pay ₹2500. This is your processing fees. Then after i was given online exam and skill test exam. Then they given confirmation letter. They ask me again you have to paid ₹5000 for security deposit. Why the want money? I am not getting anything. And it's confirmation letter looks like a fraud letter.

Jun 27, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine

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Address: Mohali, Punjab, 140301

Hi Team,

I have opted for jobs on the move Services on 2nd May. I have been following up on. The same from long time I raised the questions several times and escalated the Service team issue .but no response has been received till date .I got the last welcome message on 13th May .till date no jobs links have been shared with me based in the Services commitment. On escalating the same on mail to shine group no response on the mail and even no one picks the customer service number.i can shared the mail communication till date with Shine team .shine has been worst.

Jun 24, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 20, 2019

Updated by bhatnaan I have been sending mails [protected]@shine.com group and everyone from service team is making false commitments . trying to get money and makiy people fool.raj.[protected]@shine.com was the profile expert assigned to it and he has been dealing worst and pathetic till date no calls were arranged with profile expert regarding my preference discussion.i have escalated the same before too.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact details or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine

May 23, 2019

Updated by bhatnaan My mail [protected]@gmail.com.when I escalated and sent mails again and again, I got the response saying links will be shared tomorrow and I received two links which were not up to my preference shared as per the services commitment and one of them was referring to Java profile.

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bhatnaan

from Mumbai, Maharashtra

May 23, 2019

My mail [protected]@gmail.com.when I escalated and sent mails again and again, I got the response saying links will be shared tomorrow and I received two links which were not up to my preference shared as per the services commitment and one of them was referring to Java profile.

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As a graduate i searched for job. Found out shine website with lot of opportunities. I signed in and got call from a hr deepa, a total a* saying that she from information it and technology group from kolkata said that my cv was selected for railway supervisor job. I don’t want to tell everything because there’s my mistake too. I shouldn’t believed them in the first place. 1000 rupee for registration, i paid after 2days 3000 for further verification which is refundable. I believed and arranged. 2days after another 2000 for sending the coat boots and id card transportation process, also refundable in 20min after transaction of full money (That’s what they told). Actually i know that these money will never be refunded. But i’m in need o[censored]rgent job to get for. I spoke with their head office person hr manisha (As they said) that bi* told me once 6000 is paid she’ll provide job. And no more further payment will be involved. I believed her and paid in procedure from beginning 1+3+2k. After 1week, i get call from hr manisha. After thousand time i called them within a week. She told me to pay again 2k and amount will be refunded within 20min. I screwed there. That moment i realized they are trying to lure money. Constantly they told me that many are waiting to pay lot of money. If i pay i get job or get refund after 3months. +[protected], +[protected], +[protected] it’s the whatsapp number of them. Account holder name - information it and technology group, a/c no. [protected], ifsc code - sbin0012373 it’s their msg. I paid 6k and totally screwed. Shine.com not responsible for this. But they can surely do something about this company or is shine.com getting money from them? Is totally a scam?? I need justice. I need refund, i can’t afford to file complaints about them or through bank. I have loads of this to do instead. I hope shine.com would read this and do something about that.

Jun 24, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

The details does not belongs to shine learning as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc.We advertise this on our own newspaper Hindustan Times.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements. Also, many senior authorities have been initiated by our company to control these activities. Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side

Regards,
Team Shine

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S

Srimanta Thakur

from Mumbai, Maharashtra

May 21, 2019

KalMereko shine se call ayethi kal interview hai Burdwan me 1/2 lane 34b house sach me koi interview chal raha hai Burdwan me

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Address: Mumbai City, Maharashtra

I got a call from shine that they will provide jobs to me. For that they charge 10 rs to generate id to set hire with companies. They sent a link to subscribe & payment details on that site. The site name is shine providers.com & current ly the status is they suspended their website. When i go to the payment details. It looks like netbanking but it shows payment amount was 10. When i made the transaction it shows bank doesnt authorize after that she told me to go back again and generate otp and enter. But the message was displayed on the website.. I never tried again and left it. After few minutes i received message that my bank was deducted 10, 000.00. The netbanking was not the original bank website. It was hacker website netbanking login.

Call came from mumbai & number was +91-[protected] & +91-[protected]

Please make my refund on that transaction.

Ref no:[protected] paytm wallet

Date:[protected]

Jun 25, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Thanking you for writing to us. At the outset, we would like to mention that the complaint which you have received does not pertain to Shine.com.

With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);
i)Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

This response is without prejudice to our all legally vested rights.

Regards,
Team Shine

Shine.com Complaints & Reviews

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Shine.com reviews & complaints page 93

fake offers

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extra charges

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sales pitch over false communication (fraud)

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call regarding the job via "carriershine.com"

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fraudulent / scam

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delete my account

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application highlighter : fraud service and commitment by shine.com

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unprotected privacy of data

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took huge amount of money

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job assistance services

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paid for job service but asking more amount

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fraud job

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service provided by taking money

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job vacancy fraud call

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complaint about unanticipated charges by shine.com and refund of amount of rs. 4, 683

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took my money in the name of job and not refunding it

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fake job given by the students

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shine is not providing the jobs on the move services which i opted and paid before 20 days

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shine.com - information it and technology group - a fraud railway job provider

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hacked 10, 000.00 rs with shine providers.com

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