Shine.com Complaints & Reviews

Address: 2-95 singapur near mancherial adilabad telangana, Adilabad, Andhra Pradesh, 504302

Yesterday I got a call from shine recruiters saying that there is a vacancy in Dr.Reddy labs so that pay amount of 1500/- I paid it through phone pay later for certificates verification they asked 3650/- later for preparing offer letter they asked 18500/- rs which is refundable on joining date Nd after that there is an ol exam so that u have to pay 25500/- later for opening a bank account u they told that 30500 we paid all these later for training charge they told that 21000 last payment we did not done so they told they are cancelling my application and my money is not refunded...total amount was 79650/- plz try to refund my money, I got a call from this number-[protected],

Jul 12, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your email, this is to notify you that we are unable to track the order with the help of your name.Request you to please share the contact number or email id to check your profile and address your concern.

Regards,
Team Shine

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I have uploaded my resume on shine.com on 3rd of June then I got a call from Miss Sapna Sharma (Employee Id-6351)that you have to pay 1925/* as a registration fee, I did that then she transferred a call to her senior Mr. Sachin (Employee id-7199)he told me that, I recommend you for L and T finance Ltd, you will receive a call from HR for telephonic round for that you have to pay 6500/* after that, he again asked me to pay 11500/* as a full and final payment and after that he again asked me to pay 18500/* as he told that it will be refundable immediate after telephonic round on 4th of June. But yet I didn't receive any payment.I lost my 37000/*, kindly help me out.I have all the recording and I also have the mails that I received from there side. If we uploaded our resume on shine.com then it's your responsibility that such type of frauds should not be happened using your name.
Sapna's Mobile No - [protected]
Sachin's Mobile No - [protected]
Kindly do the needful as soon as possible, I want my money back by today itself.

Sep 18, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your complaint, we are unable to track the order with the help of your email id. If you had made the payment then we request you to please share the registered email id or contact number, so that we will be able to check your profile and address your concern.

Regards,
Team Shine

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Address: mahadevpura, Bangalore, Karnataka

Hi Team, Please notice this on priority bases.its ongoing concern till today, till date with hopes paid 38200/-, As per Shivam[protected], advise.Now Anurag is on call[protected].to pay 7900/- final amount to get offer letter and content letter. Please address it soon. As Anurag tells, if this 7900/ final amount is not paidThe amount which I paid 38200/ will be moved to charitable trust..Please help me I am in big trouble.revert me on [protected].Its hard money Team, Please support..If it really worth investing 7900/- ?

Shine.com customer support has been notified about the posted complaint.

Jun 08, 2019

Updated by rashmikkk Any update on it.till today i am receiving call

Jun 10, 2019

Updated by rashmikkk Anyone in the team.to address asap. Please help

Verified Support

Aug 16, 2019

Shine.com Customer Care's response Dear Rashmi,

Refer to your complaint, we are unable to track the order with the help of your name and contact number. If you had made the payment then we request you to please share the registered email id or contact number so that we will check your profile and address your issue.

Regards,
Team Shine

Aug 16, 2019

Updated by rashmikkk [protected] rashu.[protected]@gmail.com is registered

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R

rashmikkk

from Mumbai, Maharashtra

Jun 8, 2019

I am waiting for quick action til today i am receiving call from anurag to pay 7900.please advise

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R

rashmikkk

from Mumbai, Maharashtra

Aug 16, 2019

Rashu.[protected]@gmail.com is registered email address

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Address: 74 C ,VK Krishnan Road, New Siddapudur, Coimbatore, Tamil Nadu, 641044

I applied for jobs in abroad at shine. I got a call from shine representative named Mr.Ranjan Kumar, he told me about the process which involved in the recruitment. I asked for a job in Canada, , , then he said my profile is greeting much better chance to get a job within a month, , then he asked me to pay 4000 Rs as a registration fee, then i paid for it, , then he asked me to pay around 7500 Rs for verification process and i paid for it, then he asked another 13 600rs for further process involved in the recruitment, , I paid for it.
Then he asked Rs24000 to escalate my profile further. I said that i cannot afford to pay, , since then he don't speak me properly, even he disconnect my calls while speaking. Then i asked to stop all the process and refund my amount but he said that i can only have the option to pay further 24000rs to escalate and i won't get my refund, , , , I don't know they never do anything for me, , but they said i can't get refund, , , I just made the payment because of a good reputation about Hindustan times, , , that's why i made the payment to his another concern, , while speaking with me they mention so many times Hindustan times repeatedly, , , but once they know that i am not interested anymore, , , they don't have any interest speak with me, , , how can a person pay rs 50000 in a single day to get a future service which purely unknown, , , I don't want to continue further these guys, , , I just want my refund. I just attached the photos of the proforma invoices and receipts

Jul 12, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Thank you for letting us know about your recent experience with Shine Learning and appreciate you taking the time to share your concerns.

Our goal is to provide consistently reliable services and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding representative will be used for training our organization.

Moreover, Our sales team might have suggested more value-added services. If you consider the suggested services are beneficial, you may process else depends upon your wish whether you want to buy or not.

To encourage you to fly with us again and as a tangible means of acknowledging your disappointment, enclosed is service. Our greatest desire always has been to provide the best services to our clients and will continue to do so to meet client satisfaction at all levels. we would like to request, kindly utilized the services and take a maximum benefit.

Thanks
Shine Team

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I got a call from shine.com executive this morning, they asked if i require job and i said i am not interested right now and not looking for a job as i already got one. Few minutes after i got a call from another executive and he started shouting and complaining that people like you waste our time and why did you update profile and many things more and said you have wasted aroung 8 gb of our data by registering and much more things.

Jul 25, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Shine.com Customer Care's response Dear Kajal,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your name. If you are a paid user of Shine.com, please share your email-id to help us check your profile and address your concerns.

Thanks
Team Shine

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Address: Sector 2 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

On dated 15.3.19 i received a call from shine's executive bearing mobile no [protected] regarding my recent job search then he asked to pay a small amount of rs 6000+ for registration process and as i was keen to pursue this i did as he asked me but later on he started demanding more money in the name of fee and at each level he assured me that the amount to be paid will be the last payment and if i am not satisfied with the service i would get all my money refunded and if i stop at any point the amount paid earlier would go waste and i would neither get the services nor will my money be refunded thereby he kind of trapped me in a loop where i was bound to pay more and more and at the end i ended up paying 1, 70, 000/-. When i asked for refund they instead asked me to give them a chance and avail there services as they don't posses any refund policies till day since then almost 2 months have already passed but i did not receive either the services nor refund. Here i want to ask if you don't posses any refunds policies how could your executives promise there customers a refund if not satisfied. I want my hard earned money back or i will approach police, media, social media and everything necessary

Jul 8, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your name. If you are a paid user of Shine.com, please share your the registered email-id or contact number to help us check your profile and address your concerns.

Thanks
Shine Team

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T

Tonjen

from Mumbai, Maharashtra

Jun 5, 2019

I applied a job in shine.com then one man called me and he told to pay some amount for online test then again again he asked money regarding job later only I knows he cheated me..ðŸ˜£ðŸ˜¢ðŸ˜
Plz help me and don't trust this shine.com website

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Hi, i have been victimized in a fraud. I got a call from a lady named akash who said she is from shine.com. She told me that i was shortlisted by four companies for the interview and that i have to pay 2500 security deposit to apply for the interview. She told me that shine is not a consultancy company to whom i will to pay again and again. So, this was one time payment only. I agreed to the deal. She said a mail will come to me from the hr for the payment. She provided me a number of paytm and i paid 7500 via paytm. Then, she transferred the calltk regarding the documentation and he again told me to pay 1560p. I, then understood that this is fraudulent. I denied to the deal.

I request you to please help me.

Shine.com customer support has been notified about the posted complaint.

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9

9991642900

from Delhi, Delhi

Jun 5, 2019

Dear team

Shine.com called me from [protected], they charge me 4696 i paid, they charge 15203, i paid now they refuse to give servie,

I want my money refund

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Address: Dhartiparksociety,7/8,Vasad,Anand., Anand, Gujarat, 388306

I have applied for airlines job and for that i have paid the fees which was refundable but till now i have not got it yet and also agreement cheque also they are not receving the calls their customer care center was not responding to any calls.I am waiting for my money since last two months and till now also i have not received my cheque and my processing fees.

Shine.com customer support has been notified about the posted complaint.

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9

9991642900

from Delhi, Delhi

Jun 5, 2019

Shine called me asking for charges and i p[aid rs. 496 and 15203. but now they denied for giving services. i want my money refund

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Address: New Delhi, Delhi, 110001

As per their executive they had told regarding the payment and after payment details will be provided. Payment was done on 29th may but till today i have not received any mail or any communication from shine.com. I trying several calls and email also but no one is responding and picking phone and no guidance for further procedures after payment done.

Jul 6, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Shine.com Customer Care's response Dear Ma'am,

Refer to your email, request you to please share your contact details or registered email id as we are unable to track the detail with the help of your name.

Once we receive the details we will be able to address your concern.

Regards
Team Shine

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I want to deactivate the account which was by mistake opened with email i'd [protected]@gmail.com
I don't receive any relevant calls or emails except for fake calls asking for money in the name of job. Even the number on the profile is wrong and i dont know how was that edited. I get bunch of emails which are not relevant to profile and is of no use
I'm unable to delete the profile. Please do the needful.

Jul 10, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your email ID or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Moreover, we cannot delete your profile from our website, however, you can make your profile as “not searchable”. For the same, you need to log-in to your Shine account and click on “Account Setting” and make the necessary changes.

Thanks
Team Shine

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K

K77rishna

from Noida, Uttar Pradesh

Jun 5, 2019

Sir already I provide bank a/c no and her name and number again I give a/c no
ICICI BANK[protected] Account holder Shine.com IFSC Code _ ICIC0001578

Is your a/c or not first clear that
I am not your user or I'd but I am registered in times jobs

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I am seeking new job for myself and i came to know about shine learning. Today i was approached by a tele caller from shine learning and she asked me to register myself with the agency. She gave me the details of the agency and then i was asked to deposit 4k as registration fees for premium category on shine learning. Then after some time another person called up and he made some queries about my experience. He told me that he and his team has been asigned to take up my case for new job. After some time the same person again asked me to deposit 10.8k for cv writing and he was in great hurry. Are these payments necessary? If not then who ate these people and why was i asked to deposit these amounts.

Jul 5, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Shine.com Customer Care's response Dear Sir,

Refer to your email, request you to please share your contact details or registered email id as we are unable to track the detail with the help of your name.

Once we receive the details we will be able to address your concern.

Regards
Team Shine

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T

Tarun Dass

from Barmer, Rajasthan

Jun 5, 2019

My contact number: [protected]
Email: [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear team,

I have a major concern in regard to the purchase of services as compelled by your sales staff ms. Anu and mr. Rana. During registration i was told there is a job opportunity in a very esteemed corporate who have liked my profile. So i need to pay registration fees, only after that they will share the details with me. After payment of registration fees of inr 4683, i was guided by ms. Anu to share my resume with mr. Rana. I shared the same through a cover letter which clearly mentioned that as per my telecon with your executive ms. Anu, regarding a job opening in a major corporate for the senior managerial position in delhi ncr. I would like to apply for the same, and below mentioned is a brief over my profile. Mr. Rana did not corrected me with any facts that ms. Anu has pitched me on wrong note. Instead mr. Rana also has played emotionally by saying that this is just a token of investment for securing a grand job opportunity.

I was not told appropriately about the services before making the payment, and this hidden facts based selling is mis selling in every way possible, and the same was pitched in the name of ht media.
I have already raised a concern with the team to kindly help me with the procedure for raising a refund request of same but i have not got any resolution, moreover the case is being handled by executives instead of their seniors.

Immediate response will be appreciable.

Jul 3, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 30, 2019

Updated by Pranay Kapoor Total amount seeking for refund
INR 4683
INR 7197
INR 8495

Total - INR 20375

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir,

With reference to this complaint, we hereby acknowledge receipt of complaint you have submitted.

We are looking into your concerns raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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Address: Shri Hari Balaji 2 appt., Narsala road opp.Sanjivani Hospital, Dighori Nagpur, Nagpur, Maharashtra, 380051

I have receieved a call from mr. Rajiv and they said that i am speaking from shine.com and your email address is "so and so" your registered mobile number is "so and so". They he said, you are currently working as a purchase manager from 8+ years right? I said yes. He then asked my current salary and how much do you wish to get the hike. I said 30%. He then immediately said that you will get the hike with 30% - 45%. You just have to register in the link that i will provide you via email and have to pay rs. 3999 to shine.com.

When i said that can you send me these details via email having domain "shine.com"? Then he said yes, i will send the email via domain "carriershine.com". Then i also said please correct the spelling. He said carrier. Then i realized that this is surely a fake call.

Hence, i request all not to respond immediately on their calls and email without noticing all these minor details. You can immediately judge them by speaking long with them. They will surely make mistakes and you should be able to track it. They are generally not so literate. Because only illiterates can make such rubbish call.

Jul 3, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

Regards,
Team Shine

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Hi, i have been victimized in a fraud. I got a call from a lady named ruhi who said she is from shine.com. She told me that i was shortlisted by four companies for the interview and that i have to pay 1500 security deposit to apply for the interview. She told me that shine is not a consultancy company to whom i will to pay again and again. So, this was one time payment only. I agreed to the deal. She said a mail will come to me from the hr for the payment. She provided me a number of paytm and i paid 1500 via paytm. Then, she transferred the call to vipul regarding the documentation and he again told me to pay 3500. I, then understood that this is fraudulent. I denied to the deal.
Ruhi's no. : [protected], [protected]
I request you to please help me.

Jul 1, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Sir/Ma'am,

Thanking you for writing to us. At the outset, we would like to mention that the details does not pertain to Shine learning.

With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

i) Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

This response is without prejudice to our all legally vested rights.

Regards,
Team Shine

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D

Deepak Sutar

from Mumbai, Maharashtra

May 28, 2019

Hi
a Lady Called me with a Number +91- [protected]
explained about International Job, need to Pay money
Surprisingly email coming from Shine Services (m.[protected]@shine.com) demanding INR 8K +
What action being taken on this Fraud

Regards/

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I have registered my profile in shine.com but there are no. Of calls, messages and emails from shine.com regarding irrelevant offers which i have not registered for. I have tried to contact them regarding my issue but there is no response from them.
There is no privacy of data and also the site doesn't show any option to edit the profile.
I don't want to continue with my account, please close or delete my account from it.

Jul 7, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Shine.com Customer Care's response Dear Ma'am,

Refer to your email, request you to please share your contact details or registered email id as we are unable to track the detail with the help of your name.

Once we receive the details we will be able to address your concern.

Regards
Team Shine

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Address: Pune, Pune, Maharashtra

Hi,
I had approached the team for application highlighter in which the team had committed that they will provide 2 job application daily as per the profile and as per the preferred location.
Before taking the service mr. Kuldeep from shine.com had committed that the job that will be provided will the job that are not openly available on the portal and we will share the job details and you can apply and basis of this i had enrolled the services, also mr. Kuldeep had committed that once the registration is done the team will call and take the necessary details and start with the service however after registration they started asking for payment of rs.6500 for profile validation to get the respective openings and i clearly denied for taking the service.
Now as per the application highlighter service and commitment they are denying for the services.
I need refund of my amount as per the paid services.

Jul 1, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Thank you for letting us know about your recent experience with Shine Learning and appreciate you taking time to share your concerns.

Our goal is to provide consistently reliable services and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding representative will be used for training our organization.

We would like to update you that you have made the payment against the services and your all the services have been initiated. You have registered in shine learning with this mail_d shyam.[protected]@gmail.com

Our sales team might have suggested you more value added services. If you consider the suggested services are beneficial, you may process else depends upon your wish whether you want to buy or not.

We would like to request, kindly utilized the services and take a maximum benefit.

If you need any assistance regarding the services, then please let us know. We will be happy to assist you.

Thanks
Shine Team

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Shine.com collected rs.4000 and odd amount from us for featured profile and resume booster services. We also believed in shine.com and pain the same and later they asked us to pay rs.6000/- amd odd amount to share my sister's resume to 1000+ consultants but we denied to pay that amount. Two days back somebody named diva sharma called us and told that she is from shine and told that she will refund the amount of rs.4000/- and odd. She shared a link through sms and asked us to pay rs.10/- so that they will refund the amount to that card/ account. Using this, they cheated us rs.8000/- and odd amount and rs.7999/- from both my hdfc bank account and credit card. We strongly recommend not to trust shine.com privacy policy and data security policy since my sister's day including phone number and the amount we paid to shine got leaked and they cheated us rs.16000/- and odd amount. Shine.com should take the responsibility of paying our money back which we lost to the fraudters. Otherwise, we are going to file cyber crime case o[censored]nprotected information security on the shine.com company.

Jul 2, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Sir/Madam,

Greetings from shine learning.

We would like to notify you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers we advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

Kindly contact your bank or nearest police station and nowadays fraud calls/mail are going on the shine.com so be aware of it.

This is bring your kind notice that, you have registered with this mail_id [protected]@gmail.com

We are trying our best to minimize effect of such practices and keep our clients informed.

Thank you for your cooperation.

Jun 19, 2019

Updated by Manju Sunfararaman Our complaint is not about sharing the contact details however we would like to clarify how the money paid to shine.com got leaked to some other third party. We doubt shine.com's privacy and security and it has been leaked from there only.

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S

Sivaram Vishnubhotla

from Hyderabad, Telangana

May 29, 2019

As all said I too got the phonecall regarding that my resume selected for airlines ground staff, they asked me to pay for 2k for the 1st round, and I got a mail with some link provided in it for 1st round interview they asked me how many marks I got in that exam and asked me to pay for 7700 for document verification... I think it's fake

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I am parineeta. Someone called me in the name of shine.com n offered me job at hdfc bank at my home location. They daily called and asked money from me. Gradually they increased the amount and it is nearly 2.5 lakhs i have paid to them.. They asked the money in the name of priyanka sharma, the numbers they called me from are : [protected], [protected]. Plz refund my money.

Jul 5, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Shine.com Customer Care's response Dear Madam,

Greetings from shine learning.

With reference to your email, we are unable to get any records using your email ID or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards
Team Shine

May 31, 2019

Updated by parineeta123 I paid to them via phone pe app. As they refused to tell their bank account number to them.. plz do share your mail id so that I can send you all the evidence.and my bank statement

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T

TewaryS

from Dhanaura, Uttar Pradesh

May 28, 2019

I applied for the job of principal in Canada. And they offered me they said that there will be only registration charges and when I paid they asked to pay for verification charges and now I need for the refund and compensation

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Dear team,

I am surprised the way shine learning team has miscommunicated and taken me money

First mr kartik calls up and discussed my profile, after which he confirmed that i need to pay 3992 for profile boosting and job assistance, which i did.

Later i received call from mr shivam who said that rs 3992 was only for registration and i need to pay rs 8337 for job assistance services to start. I was surprised that how come a hindustan times group company process and people are working. I took kartik on concall with shivam where kartik confirmed that he didn't knew that more money and steps are pending. Me shivam convinced me of professional services in job assistance and profile and i was asked to pay while he was on call on other line so that things could start immediately. Anyhow shivam convinced me that this is last payment and i will be given good services, so i paid.
Just as i confirmed on call to shivam that i have paid, he said that please check i have sent another link for payment of 17700/- which is towards job and interview assistance, i was shocked how come within a few minutes shivam can change his words.

When i got angry he asked me to speak to his team leader pooja who anyhow started the same words which shivam had done to convince me for paying 8337/-.

According to her 8337 is for verification and online assessment and if i don't pay 17700 then my 3992+8337/- will go in vain as that is for registration, online assessment and verification and they have no refund policy. She said they work on crm and next step requirements can't be know until a step gets finished, really??

Don't you have a process knowledge or training given?

Really a learning experience for me.

Jul 10, 2019

Complaint marked as Resolved

No resolution given, how come status showing resolved

Shine.com customer support has been notified about the posted complaint.

Jun 02, 2019

Updated by Gurdeep B Very pathetic approach by shine team, towards a fraud done by their sales team. Every time I call back they say we will get back.
It's been more than a week now.

Verified Support

Jun 03, 2019

Shine.com Customer Care's response Dear Sir,

With reference to this email, we hereby acknowledge receipt of the email you have submitted on 3rd June 2019.

We are looking into your queries raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Thanks
Shine Team

Jun 21, 2019

Updated by Gurdeep B Team it's been a month now. Is this the pace with which u deliver customer service?

Jul 10, 2019

Updated by Gurdeep B Great way to make fool of public, we will take Ur money and keep u chasing us

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I got a call from shine and initially they told only around 4700 but gradually they started asking more and more. They have fixed one hour call and slowly started sending payment link for different services. I have paid around 68000 still they are asking another around 40000 to start service. I think they are fraud. Please help me to get my money back..

Jun 27, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 24, 2019

Updated by Indra1977 After paying 68000 also they are telling we will not be able to start your service unless u pay another 40000 .i don't want any service from shine. Want my money back

May 25, 2019

Updated by Indra1977 Attached money transferred to shine

Verified Support

May 25, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your email, this is to notify you that we are unable to track the order with the help of name.Request you to please share the email id and contact number.So that will check the issue and address your concern.

Regards
Team Shine

May 25, 2019

Updated by Indra1977 Indranil Sen
[protected]@gmail.com
[protected]

May 26, 2019

Updated by Indra1977 Hi Shine Team,

I had been discussed and forced to buy the below courses/services on the date: 24th May 2019.

I have mentioned the word "forced" as i was not at all happy with the service shine provide to me.

I was supposed to buy only the resume service - where i can avail the interview call, but after that i did receive couple of calls and i was forced to buy the services.

I did bought the services but i was not clear on the below what you people sold to me as it was not clearly communicated.

I need the clarification, it will be good if you can clarify below:

1. "Master in Leadership" : This is a certification course and it shows that it is an online course. Where from I will get certification and who is the governing body of that certification.

if it is internal Shine Certification then probably i will not be interested to acquire the course.

Duration of this course is one year - as mentioned in shine website. Is there any assistance to acquire the certification?

2. "Portfolio Writing" : Portfolio writing contains both Visual writing and Cover letter, then why you sold the additional service named "Visual Resume for Experienced Professionals - 8-15 years". - Need Justification. So i need money back of this service.

3. "Certificate in Team Management" : This course is already covered in "Master in Leadership" - course, then why you have charged extra money for this. Need clarification. So i need money back of this service.

4. My Job Thought Report Certification Course :No service needed. - This is not at all required for experienced people. I have already 14 years exp. So i need money back of this service

5. "Education Verification Service" - Online : No service needed, already i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service.

6. Job Interview Preparation Program - Online - Status is showing closed, why? Already paid for this service. Need clarification.

7. Resume Booster : Status is showing closed, why? Already paid for this service. Need clarification.

8. Profile Experience Verification : It is employment verification with my previous organization, this is already done many times and i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service

Please refund my money where you have charged twice for same services and no service needed as mentioned above.

Regards
Indranil

May 26, 2019

Updated by Indra1977 Dear Consumer Complaint Team,

Please check my above mentioned comments and requesting you to please forward this to shine.

Regards
Indranil

May 28, 2019

Updated by Indra1977 Hi Team...below is my contact no.

[protected]

Regards
Indranil Sen

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