[Resolved]  Shine.com — complaint against prashant mandal and his team of shine.com for money refund regarding axis bank job.

Hello team,

i am usha. i have been contacted by miss.anjali khurana for axis bank job.her phone no is [protected] on 10th dec2018. she told me to give 2 round interview.For this i had to pay Rs 1600 for referrence id creation for interview. She told to deposit this amount in specfic bank account which are as below
Union bank of india
Name : PRASHANT MANDAL
Account No. [protected]
IFSC code :UBIN0563323
Branch :sector 23, Gurgaon
Then after every step she and her collegue Puja sharma told me to pay the amount as verification report, training security, id creation etc . Total Rs 99598 i have paid but yet i didnot get my joining letter . So i requested them to refund my amount through mails .their email id is hrd.[protected]@job4u.com but they are not replying on my any mail. i have tried to contact to anjali khurana but her mobile number is switched off.
So Shine.com team please i request you to investigate on it and help me to refund my amount as soon as possible.
Payment proofs and some mail screenshots are as belows.

Thanks and Regards
Usha kumari
[protected]@gmail.com
[protected]
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Feb 12, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team
Jan 11, 2019
Updated by usha2703
Hi team,
Yesterday i got a call from shine.com refund team .His name is harsh mahlotra. His no is [protected] .he gave me two option either i will choose refund or job continues but my mistake i choose 2nd option he toldme that i had to pay money 12500 and 5500 to a specific account which he has given to me his account are as below
PUNJAB NATIONAL BANK.

A/C HOLDER NAME:- AJAY KUMAR(NAUKRI.COM)

A/C NO. [protected].

IFSC CODE:- PUNB0606400.
THEN after i got a call from axis bank hr 7:30 evening he told me all process has been completed tomorrow he will visit to my homeplace for handovering joining letter and other documents.he also told me to pay 22500 for axis bank laptop security money. I paid this amount to same account .but after that he told me to pay 32500 for login and password generation .but i have not that much amount so i told him to cancel this job application .today i called to harsh mahlotra for refund my money and cancel my job application . He told me first of all i will submit 28%gst of my refund then he will process my refund money . I don't have now any money already i had submitted rs140098 amount .
So shine.com please help me to refund my money . I can't provide 28%gst .
Thanks and regards
Usha

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