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Shop Clues — return requested

Address:734006
Website:Shop Clues

Dear sir,
I, shantanu roy chowdhury from siliguri. I ordered ten items gemstones and recieved the ten products on 1st june 2018 but quality is very very poor.
I have return requested on 1st june 2018. But no response shopclue.
Please solve the issue as early as possible and refund my money on bank account.

Thanking you,
Yours faithfully.
Shantanu roy chowdhury.
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ShopClues.com customer support has been notified about the posted complaint.
Jun 05, 2018
Updated by Shantanu Roychowdhury Dear sir,
I Shantanu Roy Chowdhury from Siliguri. I ordered the ten items gemstones and I received ten products on 1st June 2018.But quality is very very poor.
I return requested on 1st June 2018.But no response shoe clues.
Please solve the issue as early as possible and refund my money on bank account.

Thanking you,
Yours faithfully
Shantanu Roy Chowdhury
[protected]
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Comments

My product order number is[protected]
Purchase date 19 may 2018
Delivery date 25 may 2018 (2 days delay)
My product is damaged
I was follow all rules for return product and after informed costumer care shopclues. But not responsed so I want legal action through court
And complain no. 749309
Reply
I ordered on 20th May 2018, and till date the tracking says package delayed. Contacted shopclues hell lot of times but they are not connecting my call to any support agent. It’s irritating to hear that IVR every damn time! No option to get in touch with shopclues regarding this order. And my amount is stuck with them! Pathetic!!!
Reply
Today I have received a phone call from this number [protected] .
This person said that I have won a car. If you want to receive ur prize... So Pls submit 6500rs...
What is this sir...
Please give me correct details
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