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ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 73

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B
bhand13
from Gurgaon, Haryana
Jun 3, 2018
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Sir/madam
Order id[protected] for square clock ds-510. Delivered to bhopal ro whereas it should delivered to my address which should given by shopclues. And when i complained and they said it is confirmed by their couriers partner that means tracon courier that it was delivered. But please check it was delivered to wrong address. I will go to consumer forum for justice also i claim a case for defamation
ShopClues.com customer support has been notified about the posted complaint.
Product code[protected] totally damaged i want to replace it.. please replace it as soon as possible. Don't sale this type of product that dont even work
I didnt get refund of my returned order.
It is returned by courier authority without reaching my address..

shopclues cheated me - Comment #3119767 - Image #0
Hi my name is Arun and I have problem that delivery boy did not reach to me and when I called he talked in wrong way and did not deliver my order
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    sunil1337
    from Etawah, Uttar Pradesh
    Jun 2, 2018
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    Address: Pilibhit, Uttar Pradesh, 262001

    I have a call from the number [protected]. That i am the winner of shopclues lucky draw.
    And i won the tata car worth rupees 600000 and for transfer the car the registration charge will apply of rs 8500.

    Please solve the issue. The call i have received 2-3 time i already complaint to shopclues for keep safe the detail of customer information. But thecustomer information is leaked by shopclues...

    Kindly do some needful
    ShopClues.com customer support has been notified about the posted complaint.
    My order no[protected] is not delivered me. I already paid the money by debit card while ordering.

    winner of 600000 - Comment #3117950 - Image #0
    winner of 600000 - Comment #3117950 - Image #1
    winner of 600000 - Comment #3117950 - Image #2
    Product is damage
    Prachi Kamble's reply, May 31, 2018
    My product is damage
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      D
      dparul
      from Patna, Bihar
      Jun 1, 2018
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      Address: Faridabad, Haryana, 121002
      Website: shopclues.com

      The craftroad 10 hookah was delivered the day before today on 31 may 2018 when i opened i got to know that there is hole in the hookah pipe due to which hookah cannot be used by us.. So please confir m request and replace only the hookah pipe otherwise i like the product. I like its colour and flavour.. I request you to replace it.. As soon as possible as i was so excited about this to deliver from your site
      ShopClues.com customer support has been notified about the posted complaint.
      Serving machine nova company is bed Quality mobile number [protected]
      Hi I am order wrode combo of aviator wayfarer on 21 may its delivery on 28 may but I didn't get any call and no one come in my delivery address. and I got a message to delivery attempted costume no available.

      order no[protected]

      Please check and update me

      Thank You
      AMar Jadhav
      (+91 [protected])
      I didnt get the refund for my order No.[protected]. It has been a month .kindly refund asap.
      Your ShopClues Order[protected] for Samshi HBS-730 Wireless Bluetooth Headse is not working since delivered. So pls give resolution urgent.
      I would like to purchase some of the products. So far I was able to pay through Net banking. But Now, I am unable to do so. Why,
      Anjanee T Gururaj, 25/a, kanakammal colony, Nanganallur, Chennai, -600114.
      mail ID [protected]@yahoo.com
      I have not received the refund amt yet.
      You are are sending messages that the amt have credited in my account. But it does not credited till today. Please do the need ful.
      Please note that I have paid you the price of the item and you have taken back the same on 2nd May 2018
      Please refund my cash
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        M
        mannu1311
        from Noida, Uttar Pradesh
        Jun 1, 2018
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        Address: Ghaziabad, Uttar Pradesh, 201002

        Hello,

        Actually, from last few day one person calling on my this no. [protected], 7 told that you are selected for the lucky customer gift (Samsung galaxy s8) which is held in every 5 year from shopclues to few lucky customer,

        He is provided me the consignment/ track number i. E. Cj[protected]in, which is shipped by the speed post to the nearest post office, but there is no packet or box available at the post office, also today he is called for this item to be recieved from post office, but i m on doubtfull to this [person so please do some immediate effect, if it is fraudlent.
        Person name who always called : r. K. Srivastava -[protected]

        Please verifiy it,
        ShopClues.com customer support has been notified about the posted complaint.
        I'm pragyan behera UK bean bag order no protected, I have received dameg product.company not any replying.please help me.this online shipping website not respond, I have pay 692 rupees.

        With regards
        Pragyan behera
        [protected]@gmail.com

        Hadagadia sahi.mangala lane.puri
        Near jaganath temple
        Pincode 752001...

        shopclues lucky customer gift (samsung galaxy s8) - Comment #3117924 - Image #0
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          S
          from Paithan, Maharashtra
          May 31, 2018
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          Address: 411014

          I have paid for an item online as they don't give cod option and then returned on 11th of may. 14th of may they said they have refunded and since 24th of may i have been regressly following up and they have been extending the dates. I have got so many abusive calls and stating that they have been calling me from shopclues and some how they had all the information of my past shopping history and my address too, i informed shopclues abo it too but no action taken. Now i am so fed getting my own money my order i'd is[protected].
          ShopClues.com customer support has been notified about the posted complaint.
          May 31, 2018
          Updated by [email protected]
          I have been blocked so that I can't reach to customer support. I don't know what and how to get my money. Please do something ASAP.
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            S
            san4111980
            from Delhi, Delhi
            May 30, 2018
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            Address: Fatehabad, Haryana, 125050

            मैंने shoplues से एक पावर बैंक मंगवाया था। जोकि मेरे पास पहुंच चुका है। इसे प्रयोग करने लगा तो इसकी हालत काफी खराब दिखी। प्रोडक्ट काफी घटिया है। चार्जिंग सिस्टम लूज है। केबल ठीक ढंग से लगती नहीं। जिसके चलते यह प्रोडक्ट किसी काम का नहीं है। वजन एक ईंट से भी ज्यादा है। यह पावर बैंक omnitex ml4 fast charge 10400 mah power bank (Silver) है। जोकि मुझे 399 रुपये में मिलाहै। मैंने इसकी पेंयमेंट डेबिट कार्ड के जरिए की थी। इसका ऑर्डर नंबर[protected].. है। कृपया इसका समाधान करें।
            ShopClues.com customer support has been notified about the posted complaint.
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              J
              jinunad
              from Chennai, Tamil Nadu
              May 30, 2018
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              Address: 560016

              Hi,
              We have received the item on 14th november 2017, but we are unable to use this mobile.. There is no network... My brother was trying to reach the customer care number... But there was no use. Yesterday we have given this mobile to the service center for repair. But the service engineer was saying that this mobile we cannot repair...

              Please help me on this.. You guys can give new working mobile or money back... I will be waiting for your response.

              Order no.[protected]

              Booking date : 5/11/2017

              Thanks
              Mubeena nadarsha
              [protected]
              ShopClues.com customer support has been notified about the posted complaint.
              I purchased a t-shirt RS-229 shipping cost
              is 54 = 283, but parcel amount is 297 . This is how, so please refund my rest money
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                S
                Subramanya Subs
                from Chennai, Tamil Nadu
                May 30, 2018
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                Address: 560078
                Website: SHOPCLUES

                I had ordered for a hard disk and the shipment turned out to be empty and when i raised a return request both the seller and the shopclues agent are denying it saying it's delivered it's a website that loots money of the poor people. I paid almost 6000 rupees for the product and they duped me
                Please don't do this to us
                Return request id 6149699
                Order id[protected]
                ShopClues.com customer support has been notified about the posted complaint.
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                  P
                  PatrickS2k12
                  from Mohali, Punjab
                  May 28, 2018
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                  Address: Mohali, Punjab, 160055
                  Website: shopclues.com

                  Although shopclues.com has the worst products and vendors out of all other ecommerce platforms.
                  But recently i have noticed that they have started selling customer information to fraud callers. Recently i placed an order and very next day i got a call that i have won maruti car on shopclues. Send us 7000 for registeration and we will deliver you car.
                  I have discussed this with my friends and they have also faced same issues with shopclues.
                  Either shopclues itself make those fraud calls to loot money from people or they sell customer information to others, because that guy had all my order information and shipping details as well.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    000prabhat
                    from Kakinada, Andhra Pradesh
                    May 27, 2018
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                    Address: 396155

                    Sir
                    My name is prabhat ranjan singh i was purchased to shop clues a new micromax bharat 2 mobile but shop clues deliver me mobile not started even battery charging not show. Defective mobile deliver by shop clues i said her return policy and my consumer rights the delivered product to be returned but shopclues return rejected
                    My order id[protected]
                    Return. I'd. 6178886
                    Sir please taken action
                    Prabhat
                    ShopClues.com customer support has been notified about the posted complaint.
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                      L
                      Lovelysinghs
                      from Lucknow, Uttar Pradesh
                      May 26, 2018
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                      Address: Shahjahanpur, Uttar Pradesh, 242001
                      Website: Www.shopcluess.com

                      I m order mobile phone but i courier received outer packing is good but inner packing is open and mobile phone is changed inner packing mobile phone is old model phone inner packing and i complaint shopcluess customer care but my return request is rejected by customer care and my order id is[protected]
                      But shopcluess company is fraud i don't believe it.
                      ShopClues.com customer support has been notified about the posted complaint.
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                        G
                        Gaurav chauhan insp
                        from Delhi, Delhi
                        May 26, 2018
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                        Address: New Delhi, Delhi
                        Website: Www.shopclues.com

                        Name of the company - shopclues product:gym equipment order no.:[protected] date of purchase:8th may 2018 date of delivery:15th may 2018 amount paid - rs.2240/- consumer - i purchase gym equipment from shopclues on 8th may 2018, and they gave him incomplete and cheap quality product (They gave plastic plates instead of rubber). I contact to the company for replacement but they were not giving him any satisfactory response by customer executive (Sapnachauhan, kiran), every time they were giving him excuses, so now hi wants to file a complaint against them. Expected:i want return and refund money i also registered complaint aginst shopclues on national consumer forum complaint no-749348
                        ShopClues.com customer support has been notified about the posted complaint.
                        [protected] this person have group of fake callling of winnig prize tata safari car and say deposite 1500 rupees to him and they wil give tem car
                        Your product is not working when I open and started.
                        I hearted because it's first time that have received or you packed a wrost product.
                        I want to change it and never done in future such as.
                        Please help us (very old customer)

                        AWB Number[protected]
                        Order no.[protected]
                        Rs 346.0 cash .
                        It is almost 2 weeks order is not yet arrived. Showing delay is shipment.
                        Is just 2 t-shirt. It very very poor service from ShopClues
                        My name is jayanty Ghatak I received a call 2 -3 days back from ur company shop clues and they told me that I am got a prize around 14 lakh & something.. And they said submit money I submitted money 45700 RS ...I have all the receipts of my deposited money and I have there pH no and call record also.I give those no down under-[protected]/[protected]
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                          S
                          Sudhir Kumar G
                          from Noida, Uttar Pradesh
                          May 26, 2018
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                          कि आपका एक सॉफ्टवेयर कंपनी में इनाम निकला है samsung फोन ₹45000 वाला इसको आपको लेना है और डिलीवरी समय ₹15 देने हैं [protected] apna naam rd srivastava bata raha tha iska khilaf karyavahi ki jai और उसने मेरे साथ गाली-गलौज भी की थी कह रहा था कि ज्यादा तकलीफ जो होता है वह कर ले और यह बिहारी भाषा में बातें कर रहा था जब रमेश को बोला कि आप कहां से बोल रहे हो तो उसने अपना एड्रेस को गुडगांव का बता. फोरम से ₹15 की मांग कर रहा था sudhir kumar
                          [protected]
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                            C
                            chandu CM
                            from Hubli, Karnataka
                            May 26, 2018
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                            Address: Chitradurga, Karnataka, 577535
                            Website: smo.shopclues.com/msgorderdetails?mcid=whatsapp&utm_source=internal-EDM&utm_medium=whatsapp&

                            Hi
                            I am order lancer mens green velcro sandals and order online payment i do it and i cancel it and my account shopcluess account login id iam forget and now how to my amonut refund another order when yestrday msg come my mobile
                            Refund credit :
                            Transaction no [protected] iam not bank in in shopclues account what dot tell me how come my amount my bank account tell me
                            This email id : [protected]@gmail.com
                            Send any deatlis
                            +3 photos
                            ShopClues.com customer support has been notified about the posted complaint.
                            ShopcluesCongrtulation Dear Customer (madam, sir) TV Shopping Lucky Draw Contest Happen AND You Select 1st Prize TATA SAFARI Storme VX VARICOR AND market price 12, 60000, Certificate, Company Credit Card AND Registration Charge: 7, 500/ CONTACT/ [protected]
                            Satyajit Banik's reply, May 22, 2018
                            Mr suraj Kumar
                            A/c no. 37662395128
                            Ifscsbin0003589 S. b. i
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                              Pushpita Basu
                              from Durgapur, West Bengal
                              May 25, 2018
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                              Address: Chandrapur, Maharashtra, 713216
                              Website: Shopclues.com

                              Your team had send me messages that i had won a prize money, they contacted me a several times, they even send me a prize ticket with the official logo of shopclues, as already i was a verified customer of shopclues i relied on the person and had credited a registration charge. They told they would transfer the money within a few minutes.. Time to time they asked for a few more transfers to their bank account to recive my prize. And lastly all my money went wasted.. They took help of your site to fool people.
                              +4 photos
                              ShopClues.com customer support has been notified about the posted complaint.
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                                Papai Theke Santanu
                                from Kolkata, West Bengal
                                May 25, 2018
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                                Address: Kolkata, West Bengal, 700023

                                I have bought ikall k71 mobile on 17/3/18. When i got this mobile and going to switch on, it is found restart problem. After that i just went out for my office trip so couldnot complaint about this. Today i get some time and lodging the complaint for the mobile.
                                The tax invoice and the bill is attached herewith.
                                It is my urgent request to you please advice how to solve this problem.
                                +1 photos
                                ShopClues.com customer support has been notified about the posted complaint.
                                Plz give me these two items Bluetooth and vivo power bank 32000mah
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                                  I
                                  innupradeep
                                  from Ernakulam, Kerala
                                  May 24, 2018
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                                  I have ordered a nikon battery en el9a from shopclues with order id[protected], it is infomed me that the item will delivered through xpressbees courier service. But not received the item even after the time told by them. After many enquiries they informed me that the courier service cant deliver the item to my address, so returning to the source. Also informed that the refund will be after 5/6/2018, which is very long. I am in need of the item urgently so refund the amount immediately.
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  May 25, 2018
                                  Updated by innupradeep
                                  I got a message from shoplues that the amount of rs.990 has refunded. But not reflected in my sbi account.Kindly take immediate action to refund the amount or resend the item to my address.Thank you
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                                    vijay733
                                    from Sirur, Maharashtra
                                    May 23, 2018
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                                    Website: shopclues and blue dart

                                    I had placed an order for some house hold things from shopclues on 9th may 2018. Their order ids are as follows :[protected],[protected],[protected],[protected],[protected],[protected],[protec...

                                    I have mentioned my contact info and address correctly (Vijay natu gaikwad, pin-421303, aagar vyavasthapak niwas, s. T. Depot, wada - manor road, opp. Nyayalay, viveknagar.), thou blue dart says area inaccessible. Since my area is the main part of town they said that its not accessible.
                                    I have attached some screenshots of their messages saying area inaccessible. I got this messages every time i tried to contact blue dart.

                                    I tried very much for support from bluedart but they didnt supported my queries and problems.
                                    Finally i physically visited bluedart office which is situated far away from my area (At padagha).
                                    Blue dart agent when called to him always said that he will delever order next day. After that he never answered my calls and he never deleverd my orders untill i visisted their office.
                                    This was very embarrasing and shameful act of bluedart agents.
                                    Blue dart is very inappropriate and they dont support any customer issues.
                                    If i have to pay shipping charges then shopclues and their courier partners are responsible for timed dellevery at mentioned address. As your courier partner wasnot able to delever order at time you have to return my shipping charges to me.
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      rrr7
                                      from Baramati, Maharashtra
                                      May 22, 2018
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                                      Address: 403726

                                      I brought this product of 3 led bulb combo (5 watt).. But out of three, two were damaged.. The internal part of the bulb is detached from the base of the bulb.. I don't know whether it even glows.. It might get damaged if i put it in socket.. I want to return this back and get a replacement of other two bulbs. Please help..

                                      The return shipment address isgiven as:
                                      Teamtech electronics limited, b-61, mayapuri industrial area, phase-1, new delhi-110064
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Respected sir mam I was order a mobile phone bt this phone is not working...I want to change it... please do something...
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                                        D
                                        Dharmendra Kushwaha
                                        from Gonda, Uttar Pradesh
                                        May 21, 2018
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                                        Address: 122001
                                        Website: ShopClues.com

                                        I'm Dharmendra Kushwaha shop SanDisk otg 32 pendrive order no[protected], 8 may 2018, i have received fake product, company not any reply . Please help me
                                        This online shipping website not respond, I have pay 464 rupees.

                                        With regards
                                        Dharmendra Kushwaha
                                        [protected]@gmail.com
                                        Mo. [protected]
                                        A-59 Awas Vikas colony colony Shivaji Nagar near lebour chauraha jhansi u.p.
                                        Pincode - 284001
                                        +1 photos
                                        +1 videos
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        The order has been delivered in damaged condition. The petals are found broken in the box. Box was not packed properly and when received it was in smashed condition. Also LED lights are not working. Pls replace the product asap
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