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ShopClues.com Complaints & Reviews

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1.3

Updated: Nov 28, 2025

Complaints 7001

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1673

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5328

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ShopClues.com reviews & complaints page 74

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Address: Darjeeling, West Bengal, 734009

Website: ShopClues.com

Receiving fraud call from name of person samir contact no [protected] / [protected] both contact me on my no and said you won a lucky draw prize of tata sumo car. He said if you don’t won’t car company will send you money of the car. He send me details also to transfer money. His account no [protected] ifsc code sbin0001722. This is a fraud caller details.
Kindly request you to all those who read this plz take action on those who do this.
Requst please this is fraud and approach to concern legal view to arrest them plz..

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May 20, 2018

Updated by Vishbhosale Winning a Tata sumo of RS 1250000/-

May 20, 2018

Updated by Vishbhosale Fraud call from person behalf the name of ShopClues company . You win a prize of Tata sumo car .

May 20, 2018

Updated by Vishbhosale Contact no of fraud callers
Samir -[protected]/ [protected]
Plz requst you to all call those ### of doing all this.

May 20, 2018

Updated by Vishbhosale Someone plz hack there account no [protected]. IFSC CODE SBIN0001722 and take all money from his account.

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A

Antony Lenin Raja

from Sivakasi, Tamil Nadu

May 21, 2018

Hi, I had placed the order of helmet lock ShopClues via credit card and the amount had been debited too. I have the screen shot for the proof of payment and now received the message as declined. Totally demotivational in the ShopClues. This is my first order in ShopClues.

receiving fraud calls about winning a tata sumo of rs 12500/- - Comment #3103299 - Image #0

receiving fraud calls about winning a tata sumo of rs 12500/- - Comment #3103299 - Image #1

H

hwadhwa04

from Varanasi, Uttar Pradesh

May 21, 2018

Worst courier service ever seen

i am a frequent user of online shopping from shopclues and most of the online companies sent my courier by BLUEDART DHL but this time i ordered product that was prepaid but this courier service marked my courier with wrong address
order no[protected]
ordered on 8th may 2018

contact [protected]

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Address: Allahabad, Uttar Pradesh, 211010

Website: Www.shopclues.com

I ordered dumbbells set from shopclues.com.. Then they give me date of delivery but till now i not received my item and customer care are not attend call or not give me response... Today 10 days over but i not get any news about my order...
Now i think to do complaint against company in cusumer forum...
Because it not give me any response about this matter..

+1 photos

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A

Agabus Chetri

from Shillong, Meghalaya

May 21, 2018

Free reward

M

Manjeet Isharwal

from Jind, Haryana

May 21, 2018

Dear shopcluse team,
I have found empty parcel when delivered my order.After more complaint not solution provide by me.There is no hearing of complains.

S

Sivasis Mohanty

from Bongaigaon, Assam

May 21, 2018

The product was delivered to me day before yesterday but when i plugged it in i found it to be a defective piece. please let me know what should i do. i have been trying to get through your customer care number but it says that doesn't exist. can you please replace it?

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Address: 741222

Myself sourav chakraborty. I ordered an love him and love her t shirt from shop clues. My order no. Is[protected]. Its get delivered today and what i found is both the t-shirt is same like i love him. There is no such i love her tshirt. This t-shirt i ordered for my wife for her birthday and it's on 26 the may. So all my plan get dumped because of that. Please assist. Or i will never order from shop clues.

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Address: 122001

Website: www.shopclues.com

I ordered a product from shopclues via Visa card ending 0394 with price of 1315.00 ...But the ordered has been cancelled by shopclues after 2 days of ordered and they processed for refund on 26th April and provided expected refund date 8th may but still the has no reflected in my bank a/c...I also visited to my bank but they could not find any data about this transaction...

Shopclues customer ID-[protected]
Order ID[protected]
Refund ID[protected]
Transaction number of shopclues[protected]

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Address: 382042

A message received from hp-spcles dated 18/05/2019 09:09 am vide whice informed to me — dear customer your booking order is very lucky for luckydraw lucky for luckydraw contest and you have won 1st prize tata safari [rs 12, 50, 000]i hope you have always shop with shopcluse com for more detailsplease contest help line no toll free[protected] mo no [protected]. Thanks for using our service.
After some time one person regularly pressing hard to me deposit amt about 12500 in his ac no mr akash anand a/c [protected] sbi bank ifsc sbin0001882. He asking that by mobile no[protected] that cash rs 1250000 will be deposited in my a/c instead of tata safari.
Request please check it whether this is fraud than approach to concerned legal view for arrest him please.

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Address: Kutch, Gujarat

Website: Shopclues.com

I bought vivo v9 but cancelled straight away as address was wrong they said money will be in my account by 15 may and nothing

I was given no order number and now on my account it doesn't show any order but money has come out from bank

Now no one picking up phone always keep me on hold and i one ever pick up not happy

21999 taken from bank

Redund now

+1 photos

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May 17, 2018

Updated by Rajni Vekaria CAN I HAVE A REPLY OR I AM CALLING MY BANK YOU HAVE NO INFIRMATION ON YOUR SITE SAYING I HAVE ORDERED BUT YOU HAVE TAKEN MONEY

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Respected sir, shopclues company is a good company. And i have received a message, which says that"dear custmer, welcome to shopclues company (Home shopping) you win - 1st prize (Tata safari car) or amount rs. 12, 60, 000.00 registration service charge rs 8, 600.00 on 15/05/2018 diposit for any bank, more details helpline mo no.[protected],
Toll free no.[protected]". I know it's a fake / cheater message. I asked them to give me the bank details. Please, trap that cheater and put th

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May 15, 2018

Updated by Amith Taba This is the account holder name, where I need to deposit my amount of Rs. 8600.
Mohit Raj
a/c no.[protected]
Ifsc code.sbin0032414

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Address: 411036

Website: shopclue

I had purchased a Stonx Power Bank SD[protected]MAH LI-ION on 11 Dec 2017. Details of purchase as under - ORDER NO.: [protected]
SUBORDER NO.: [protected]
HSN: 85176290

It is not working. The LED lights just keep flickering.

I would like to know if the repair can be done as period is less than 6 months. Also where can I get the same repaired in Pune, Maharashtra

Thanks

+1 photos

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Y

Yogesh Dighalia

from Gurgaon, Haryana

May 15, 2018

The quality of the product is very low. The colour of the product shown in the image are totally different. These products have manufacturing defects. I am totally dissatisfied from your product which is delivered to me

stonx sd-17 13000 -mah li-ion power bank - Comment #3097478 - Image #0

stonx sd-17 13000 -mah li-ion power bank - Comment #3097478 - Image #1

G

ganesh ganeshfff

from Karaikal, Puducherry

May 15, 2018

Professional courier not deliver to my site, he is called come to my office collect your courier so not reach my order

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Address: 122001

Website: www.shopclues.com

There are so many returns made by me as everytime they send me either a defective product or a damage product and everytime option for my money refund is only there cluebucks (There own point system) my money is yet not refunded for this order as well ref: order number[protected]. They are such a fraud guys that they show images of a different product and send different product and everytime the quality is compromised and it is not as same as shown in the add... They play with consumers time and money and hence this time they are saying will take 4-5 business days to make a refund.

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M

Mohmmad Yakubpasha

from Kodar, Telangana

May 17, 2018

Shopclues online shopping cheating to society

order number 147463086 - Comment #3100041 - Image #0

order number 147463086 - Comment #3100041 - Image #1

order number 147463086 - Comment #3100041 - Image #2

order number 147463086 - Comment #3100041 - Image #3

order number 147463086 - Comment #3100041 - Image #4

Mohmmad Yakubpasha's reply, May 15, 2018

He told that I got prize award of 12, 80000 from shopclues shopping mall.please where amount 8500 for registration ... finally shopclues company is cheated to society ..cheaters contact numbers:6201457075;18003134041

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Address: Tiruchirappalli, Tamil Nadu, 621016

Dear sir/madam;

Shop clues sent first time of ikall n3 tap sim slot damage. So shopclues said go to service center. I am going to service center but service center people said don't claim under warranty. So i am share information so you said replacement product from your side. So i am waiting then replacement product was more than 20 days after received. Then replacement of tap display was issue i share information to shopclues i am cancell my product. I need refund of i am paid rs. 3378. But shopclues said again go to service center. I am spending so much of cost to travelling my area to service center area. I am taking my decision was cancell my order then refund of i am paid amount. But shop clues said not return back of material.

Note: i am waiting and suffering of 45 days after again replacement product also damage. So no need to ikall n3 tap. I want i am paid amount of rs. 3378.

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May 12, 2018

Updated by jeganmp My order Id was :[protected]
Online Shoping Name : Shop Clues
Product Purchase : IKAL N3 TAP
Issue : Two time Provide of Replacement product was damage. so i share to get back my product and cancell my order the need refund of i am paid Rs.3378. But Shopclues said not possible to return back material and not provide of Refund. sir kindly help me Need my Money. do the needful

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R

Rox Abhi

from Bengaluru, Karnataka

May 17, 2018

I have ordered Nike black slipper and I have got the damage product so I returned and I have not got the money back

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Address: 380054

Hello,

My name is mehul chudasama, i had ordered with order no[protected] my registered mobile number with this order is [protected] i did not received the product of this order even though it showing as status order delivered. Kindly look in to this issue and resolve as soon as possible so that i will get the product i have already made payment as well.

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G

gdsingh421

from Rajkot, Gujarat

May 15, 2018

I have place order for combo T shirt one black and one of Blue T- shirt but received both in black color, and this is very harassing what will I do of two similar t shirts

A

Anjali Muthukumar

from Coimbatore, Tamil Nadu

May 15, 2018

Stupid customer care don't have the courtesy to receive customers explanation too and my order was 3 quantity and paid for 3 quantity but received only one quantity!!! And as per their stupid policy they won't replace the product if it's more than 2 days...and their general return policy is within 10 days..

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Order id[protected]
(Photography backdrop stand kit)
I wrote to the company through on 11.05.2018 that :-
Already thrice, the scheduled reverse pickup has been failed i. E. On 25th april, 2nd may & 10th may & again it is rescheduled to 17th may. It seems your team who are responssible for this arrangement are not serious about it. How many days this type of rescheduling will continue? So don’t spend much more time, kindly refund my money & i will purchase the item from some other agency like amazon, flipkart etc.. Because the damaged item is of no use to me & i have ordered this item on 4th april and today is 11th may. And i will compelled to go to consumer forum if my money will not be refunded within 10 days. Instead don’t force me to send the item through reputed courier and cluebuck etc.. Thanks
Yours
Dr d p sahu

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Address: Allahabad, Uttar Pradesh, 211017

On[protected] i have order 32 gb pendrive and my order no. Is 14729944... During order time it was available in stock in your website... But on delivery date one day before i got message due to violation policices it got cancelled.. Also i have applied 50 rs promodocode... My order cancel as well as promocode also destroyed... This is totally fraudlet activites your shopclue do to cheat the the customer.. If you dont have the stock why you take order from the customer... Please take action regarding this... Kindly deliver my order as you taken in availability of stock or else i move to further action regarding this issue... If you dont resolve this i will move to consumer forum that shopclues fraudlet customer by showing wrong detail of items... Kindly solve within 2 days...
Mitesh agrawal
[protected]

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Address: New Delhi, Delhi, 110088

Website: www.shopclues.com

I have not received the product, shopclues mentions that customer unavailable, i can’t raise a return request.

Shopclues is clever they has made my account in such a way that i couldn’t raise a return request.

Order id is :[protected]
There is nothing in the package.
Email address [protected]@outlook.com
Number [protected]
I have lost my phone please contact me through email.
Please get my refund otherwise i’ll have to go further.

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Girraj Prasad Yadav

from Udaipur, Rajasthan

May 11, 2018

We return our order as it is defected in its blouse peice. And the members of company were not receive our phone or pay not attention to our complain. Its our humble request to you to please take your order back. And also return our-612 rs as soon as possible. Otherwise we will take a strict action in this direction

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Address: 560008

Hi guys, please don't purchase any products online from shop clues.com. They are selling second hand and the delivery is very late and some time goes back. Courier people are all local guys they set their mobile to busy mode and finally say that delivery address was not found likewise.

So, please spread this to your group and friends on all social medias so that people should not loose their money. Please do it asap!!!

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S

Surendran Mangalassery

from Guruvayur, Kerala

May 9, 2018

Lunchbox lid lock missing, please change this product.
And colour order grean delivered orange. This item totally unsatisfied.
Shopclues are my favourite shopping site.

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Address: Murshidabad, West Bengal, 742132

Sir, i have a vacuum cleaner order on last 18/04/2018 whose order no[protected] and this product recived dated 27/04/2018. After delivery checking out the vacuum cleaner, after checking i relized the product very low quality, is not working, so please reply to the request for return dated 29/04/2018.
My complain is why may return request is cancelled? Why not try to fraud with a consumer like me without refunding low quality product.
I request him to get back my money with the goods and return.
Thanks
Date-06/05/2018. Mirza kambar ali
Mob-[protected]

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J

Jiya Veda

from Imphal, Manipur

May 10, 2018

I ve cheated by fraut people who said dey arr frm shopcle bt nt actually i sent 45000 to get price of 1260000 bt again asking me to sent 49000 n den i ll get da prize...help me toget bck my monry

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Address: 382480

Website: www.shopclues.com

Dear Sir i received a message from AX-SHOPCL ID that i have won a second price tata indigo car this id used by shopclues for sending me delivery message than i receive a call from +[protected] and [protected] they are telling me either to take cash or car and deposit a some of money to there bank account they represent themselves as a shop clue team.

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Nakuna

from Tamluk, West Bengal

May 7, 2018

Mob no [protected] call me and saying about prize money...and I deposited in favour of account no-[protected] name subham Gautam ifsc code sbin0019052 rs9000 .plz refund my money...

fraud message from shopclues id - Comment #3089373 - Image #0

fraud message from shopclues id - Comment #3089373 - Image #1

fraud message from shopclues id - Comment #3089373 - Image #2

B

Bhanu Pratap Shukla

from Jasidih, Jharkhand

May 9, 2018

I book a wallet but money hai detected and trangection hai failed but monay has not recover yet

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Website: www.shopclues.com

Hi,
I have paid online to shop clues inr 4499 rs. For item-muscleblaze 2 kg 66 servings, rich milk choclate and thereafter few days it's been delivered in 1 kg where the mrp of the product is inr 3299 rs.
I can understand how shopclues manipulate his customers by doing such nonsense things. I am just fiered that i've ordered something from shop clues i'll never ever do any order in shopclues.
I requested to forum that please replace my item which is kept at my home since 5 days without broken seal and with the same selling condition.
I have mailed to shopclues so many times where i created a ticket id also but no such response. Ticket id #6062935
Please track my order no. Also #[protected]

Regards
Rakesh saha
M:-[protected]

+4 photos

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May 02, 2018

Sankit Ranout Râjpùríyä's response See this ...
Duplicate memory card
My order is 32 GB memory card
But i received duplicate 64 GB memory card.
Solve it fast

May 03, 2018

Mohan Kamti's response Not Now

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M

Mohan Kamti

from Gurgaon, Haryana

May 3, 2018

You Product Is Verry Bad Rs 50 Of Wallat You Sel Rs 150
I Am Not Parcheg Agein shopclues In Thanks

wrong product delivered truly qty mismatch - Comment #3086212 - Image #0

S

Sankit Ranout Râjpùríyä

from Baddi, Himachal Pradesh

May 7, 2018

My order is 32 GB memory card
And i receive 64 GB memory card and duplicate memory card .

J

Jassbali

from Firozpur, Punjab

May 9, 2018

Im order a dryer dryer is not good
It is not working when im start it
Dryer heat up and fire in dryer
So i shut the dryer and complete
The dryer please help.me

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Address: 122009

Hi i am azaad
My lucky no 11459 please information mobile no.[protected]
My contact number [protected]
Morning message received im-hossop are lucky winner in mu shopclues your 1st prize tata safari car marketing value amount 12.80.000. Con. No.[protected]

After amount tax 1% 12.800 deposit this account number [protected]
Name santosh saw company md

ShopClues.com customer support has been notified about the posted complaint.

May 02, 2018

Updated by r9953 please information
my complaints no ShopClues.com Complaint Status Update [ID: 1943341]

May 04, 2018

Vijay Shankar Prajapati's response Damage

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अ

अमित सिंह

from Dehri, Bihar

May 2, 2018

Have recieved fake call on name of shop clue that have won tata safari worth rs 12 lakh on my phone no [protected]

I req shopclue to take proper action as its spoiling ur brand name & trust o[censored]r loyal customer

J

Joseph Joanna

from Chennai, Tamil Nadu

May 2, 2018

Status Enquiry made on Apr 25, 2018 at 23:11:36
Consignment Details
Way No. DEL11678627

Status Not received at Chennai
Forwarding Details
Date/Time From TPC Station Activity Branch
Apr 23 2018 13:50:38 New Delhi Not received at Chennai
Apr 20 2018 02:55:21 New Delhi Despatched to Chennai

A

Aathiraja

from Coimbatore, Tamil Nadu

May 2, 2018

64gb Samsung memorycard not working call [protected] vanki open pannipatha not working so my memorycard it is returan my money 550

V

Vijay Shankar Prajapati

from Una, Himachal Pradesh

May 7, 2018

Humne carg7 wireless car charger online shopping Kiya Hai damage Mal Mila Hua Hai iska earphone car plug nahi kaam karta

Phone no
[protected] sirsoti Bijpur Rihand nagar up sonbhadra

shopclues lucky draw - Comment #3089367 - Image #0

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Address: Jamnagar, Gujarat, 361008

Website: shopclues.com

Hallo sir i order product but shopclues not delevored when i see stutus my product
See product was delevored but i not received yet
So please resolve my problem as possible as soon, i paid threw my sbi credit card, but not my product delevored
My number is [protected]
Mail; nilesh. [protected]@gmail.com
[protected] — order no.
I sent you screen shot and this product was not delevored please i complain shopclues, give me answer which adreass you delevored
If you have any proof give me this proof
Not cheated people like me, you take money and
Not delevored this is not fare, i dont purchase next time, please resolve my problem

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Apr 25, 2018

Chinnu V Sankadal's response I want chancel my order

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C

Chinnu V Sankadal

from Taliparamba, Kerala

May 2, 2018

Hai curly

M

Manish Sarode

from Kawant, Gujarat

May 2, 2018

Dear sir,
I received parcel today and find digital watch not inside the parcel And spectacle is coming diff as shown grey color sun glasses in order time...
What I have to do.
Manish Sarode.

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Recent comments

I need a refund .i dont have faith on this shopping .i need my refund

Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform