Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Premrajput777
from Delhi, Delhi
Report
Copy

fraud calls on behalf of shopclues

Address:New Delhi, Delhi, 110041
Website:Shopclues

CONGRATULATIONS You are lucky
winner in my SHOP CLUES company. Your CUPON no 7575, Your prize Mahindra Xuv 500 four wheeler Luxury car.& car &12, 80, 000=00
My office address:-SHOP CLUES, Dwarika puri, sector 17, plot no-2.New Delhi cont:-[protected] tollfree:-[protected]

I got this message today on behalf of shopclues. I'm sure that this is not genuine. How come they know that I have purchased a product from...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kushal borad
from Hyderabad, Telangana
Report
Copy

puma men's fashion accessories

Address:Hyderabad, Telangana, 500009

To ShopClues
You are telling us that we get the cashback and the cluesbucks after the product is delivered to us.
But I didn't receive any cluesbucks or cashback.
Take an immediate action against this or else I have to take it by myself.
I hope u understood, otherwise.
Thank you
Regards.
Kushal borad....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
reshmaseeram
from Kakinada, Andhra Pradesh
Report
Copy

I'm complaining about the payment mode and refund

I have ordered a "multicolor black print round neck basic for women (Pack 2)" with order id:[protected] on 08/06/2018 with payment mode cash on delivery earlier later as it is not responding, i have done the payment through my debit card and the amount from my account has also been deducted later they said that they couldn't dispatch the item due to delay from the merchant so, we requested for cancellation and refund but, they said that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nair2017
from Chennai, Tamil Nadu
Report
Copy

winstar c1 blue

Address:Ernakulam, Kerala, 682301

Its very unfortunate to inform you that, i had placed order for winstar c1gold colour. I received blue which was wrongly sent by you. I returned back the product and ordered for blue colour again. But i received pink colour mobile. Its too pathetic. This is too much harassment and i fail to understand why cant you deliver the right product. Iam not at all satisfied with shopclues. Please dont harass a customer like this....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chiru.vusa
from Delhi, Delhi
Report
Copy

fraudsters

Dear sir/madam,
I have ordered two items from shopclues.com this week.
I got a call from the mobile number [protected] with name pragati kumar saying that i won a lucky draw worths 12 lac or safari car from shopclues. He asked me to pay rs 9500 before 12 pm as a registration fee to receive that prize.
I strongly believe that it is a fake call. Hence i request you to take proper action as soon as possible.
Thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajatagarwal080491
from Gurgaon, Haryana
Report
Copy

wrong product delivered in spite of exact order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

This is to inform you that this is really disappointing. I have never experienced such bad services through online purchasing. I just can't understand that if you people can deliver the courier to my shipping address than how it is possible that you can not arrange pick up for return for the same address.

I ordered brain freeze and paan rasna flavours that is clearly written in the order but i received...
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
G
Geneshan Chakkarayan
from Bengaluru, Karnataka
Report
Copy

shopclues order 149383330 for vrct 15w led bulb set of 3 piece

Address:Kannur, Kerala, 670671

Hi! The return request against your shopclues order[protected] for vrct 15w led bulb set of 3 piece combo o.. Has been approved. Your refund has been initiated. We will update you once it is processed
The product delivered is utmost inferior quality even once it cannot be used
It is a clear case of cheating a consumer
Given order on the assumption that shop lie is a reliable firm
My experience is quite very bad.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
Gautam1999
from Amritsar, Punjab
Report
Copy

fraud calls for winning the prize

Address:Amritsar, Punjab, 143001

Today i got call that i have won a car. The person said me to deposit 7500 in a/c ([protected]) with ifsc code - (Sbin0018482) also the a/c holder name is given shantosh nayak.
They said you have won car worth 9.5 lakhs.
Serious action should be taken against these fraudsters.
The said me i have 2 options either i get car or cash. To get cash i need to deposit 7500 and for car i have to deposit 16000....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mudit Shanker Agarwal
from Noida, Uttar Pradesh
Report
Copy

received a lucky draw message and call

Address:282004
Website:ShopClues

Dear customer, (Shop-clues) you have win 1st prize tata indigo car or cash money 6, 60, 000. If you want live tele cast on tv chenal aaj-tak news tv chemal at 7.30pm. Zee news at 7.45pm and dd news 8.05pm (Luckey qupan no-05)

I have received this message and call from shop clues. Kindly tell me that is it fake or real. If it is fake so kindly take an action against it or i’ll take an action against your company....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rohitgill
from Hoshiarpur, Punjab
Report
Copy

fraud case

Sir my name is Rohit Gill from Punjab amritsar and I have compline that I had a call on 18-6-18 in the morning and he said that he calling form ShopClues company and the said I won TATA SAFARI car but they said first you have deposite Rs12000 and I deposited in their account and that person name is Gautam Kumar . Sir please help me I want my money back please give some response . I'll be very thankful to you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit_Choudhary1991
from Chennai, Tamil Nadu
Report
Copy

return of order found damage

Address:Mumbai City, Maharashtra
Website:www.shopclues.com

I have purchase watch from shopcules order no:[protected]. When it is deliver i found product is damage from that day i from trying to call customer support not getting any response. Same day i have mailed from [protected]@gmail.com. I don't any revert on it. Even whatsapp also then also them response. Calling day no reponse.

Funny thing i am not getting order in my account of shopclues....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahilgupta
from Gurgaon, Haryana
Report
Copy

fraud

Address:New Delhi, Delhi, 110003

Recently we were a victim to a paytm fraud where fraudulently our paytm otp was taken and some fraud transactions were done. On enquiry with paytm it is found that the transaction is done with shpoclues

So please stop these transactions as an fir also have been lodged

Cc avenue id ;[protected] amount:10250 time:08:02 pm
Cc avenue id :[protected] amount:17499 time:07:56 pm
Cc avenue id :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pravalika Gorthi
from Hyderabad, Telangana
Report
Copy

there is refund money it's already have done up to 10 days

Address:Krishna, Andhra Pradesh

As we have ordered a jeans pant we got color difference so we have given return that product. But there is no refund of money up to now as we return the product but there is no refund of money. As we have updated the correct bank details of that product to get refund of money pls note it. It's very emergency to me. And even sent that msg is it will be by today up to now there is no refund please check as early as possible of my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abdul munaf
from Arakkonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment delayed and refund

Address:Vellore, Tamil Nadu, 632012

I’m ordered mobile of rs. 2073/= at 25/05/18 they said delivery at 05/06/18 by last mile courier but they can’t deliver to me even today. I called several times and raised several support tickets but they can’t response me. I’m a regular customer of shopclues. I want refund i ordered. Please do something to get my refund. Mobile number: [protected]
Thanks.
Abdul munaf
Email:[protected]@gmail.com
Order id:...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nath_sonu
from Akkarampalle, Andhra Pradesh
Report
Copy

other product delivered

Address:110084

I want return my watch due to product incerecctuly not my acording i am book watch but deliverd other watch, our book watch, i have screen shot, my screen shot do not match my product please teturn my product i request u please please, if my product is not return so i am not purchase any probuct by shopcluse.com
Please contact me [protected]
My order no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul Godiyal
from Delhi, Delhi
Report
Copy

product is not that which I ordered

Address:628559

Product is not good quality is not good the design of the wallet is different. So, please change my product or return th money i am not with this. It's like a local market wallet, now please solve my problem or give what i actually ordered not that you are giving me is not worth it, it's useless for me. It so bad experience to shopping with you. I am sending you an image of that product that i ordered....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surendersingh65
from Kolkata, West Bengal
Report
Copy

mobile-149364725

Address:New Delhi, Delhi, 110027

Hi i have order one mobile first time from shop clues-order no[protected]/[protected] after booking customer care call us give to feedback mobile is old but we do guilty check without guilty check we don't send to customer no i complaint request number-6383268.
My question request you without guilty check don't send product this is the wastage of time and goodwill also. I hope you give to us full fill good result....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohdriaz
from Bengaluru, Karnataka
Report
Copy

defective product return not accepted

Address:Gurgaon, Haryana, 560078
Website:shopclues.com

Received a foldable metal cot on june 8th 2018 purchased for rs 4250 against order no[protected]. My contact no [protected].
Product was a defective one. When unfolded, one side of the bed is higher than the other which makes is uneven which will make difficult to sleep comfortable. Also the cot frame legs are not straight and slanting which makes it look awkward. Also the quality of the metal is not good for the amount we paid. Pictures...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mishika_
from Jaipur, Rajasthan
Report
Copy

refund not received in my bank account

Website:Shopclues

I ain't received my product's refund yet. The last date of receiving my refund was 12 june 2018 but i ain't recieved my money till that date. I ordered my product on 24 may 2018 and received it on 27 may 2018 and because of the wrong product i filed a return. They picked it back but ain't refunded my money. Even they are not allowing me to contact with them. Whenever i call on there support number they didn't connect my call to there members....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shankar Mokashi
from Pune, Maharashtra
Report
Copy

damaged product wrist watch

Address:415409

Myself shankar mokashi i had ordered for order[protected] for curren round dial brown leather strap men quartz watch for men but it is in damaged condition. So i want to return it. I have called so many time and also mailed but ftom yojr side you have not taken on it. So please collect this damaged watch from me.
Thanking you.
Shankar mokashi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy