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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 110

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Address:New Delhi, Delhi, 91
Website:SHOPCLUES

I have placed an order on 21 april, 2017 at 12:03 am vide order id
[protected]. The order which was placed consisted of 3 items (Bill annexed
With the mail). However, i received only 2 items in respect to that. It
Would be worthwhile to mention that even the delivery packet mention about
The 2 items only. (Images of the delivered box containing the items and
Mentioning about the 2 items only is annexed herein...
+1 photos
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V
viju11
from Mumbai, Maharashtra
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Not received full delivery

Address:Nashik, Maharashtra, 422206
Website:shopclues

Dear team i have order 2 sets of cotton t shirt of kids on 23 mar 2017 order no[protected]. I have done online payment for it i have received delivery on 30 mar 2017 but only one set. On 31 mar 2017 i have call your merchant on [protected] and ask him about 2 nd set i said that i will reach with in 10 days. I have taken follow up time time but he has not given me proper answer. On 27 april i finally call your costumer care they said that the...
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J
jenychirag
from Ahmedabad, Gujarat
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Fake advertisement on front page on 9-5-2017

Address:380015
Website:www.shopclues.com/computers/penta-t-tab-2-in-1-exclusive.html

Dear sir,

I read advertisement of penta t-pad laptop from shopclues.com on front page of navgujarat samay on 9th may 2017 gujarati edition at ahmedabad.
The product was advertised with offer price of rs 8499, i searched it on site of the online shop, the product was discontinued on same date of advertisement, even the price was different, it was asking for rs 8999, please check it on

http://www.shopclues.com/computers/penta-t-tab-2-in-1-exclusive.htmlbr...
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V
vivekmandal
from Paradip Garh, Odisha
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Ivoomi me1+ product defective

Address:Vadodara, Gujarat, 390007
Website:shopclues.com

I purchased a mobile phone through shopclues with Order ID:[protected]
but several problem came out with my phone so i decided to return it
10 days return policy is there but today i checked my return status to see that they rejected my return request
they are cheaters they are saying easy return policy but they are not accepting return request
Problems:
-Mobile phone automatically gets switched offbr...
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PINKA KUMAR
from Pathankot, Punjab
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Complaint regarding order id: 115140576

Address:Sangrur, Punjab, 148001

Ear concern,

I have logged complain regarding above order id no.[protected], i have received defective part, regarding this i have already logged complaint on dated[protected] with complaint no. 4065720, but till date my problem was not resolved, reading this i have already call to shopclues customer care so many time, but nobody listen my problem, now i am totally harassed for paytm service, i never think that a mnc company...
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A
Aman Hatiya
from Ahmedabad, Gujarat
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One product not received

Address:Surat, Gujarat

Order #[protected].. I have ordered three maxi dresses.. And your seller gave me the parcel and took the money of three maxi dresses... But in that parcel i got only two.. And i tried to call u soo many tyms but no response... Cant able to talk to u... Soo plzz help me.. Why u cheat us? U took the money of all pieces. And u have gave one maxi.. I need it.. Soo plzz help me...😢...
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V
velmurugangomathy
from Auroville, Tamil Nadu
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Product damage

Address:607402
Website:[email protected]

I purchase on knight riders slim fit plain pink casual shirt. Small hole in shirt in left side, i want to return the shirt for ur shopping, pl send your company address or phone number, my order no is[protected] and and aramex courier track no:[protected]

Pl do the need full as soon as possible,
Thanking you
Velmurugan
[protected]
Mahatma gandhi medical college and research institute, pondy cuddalore...
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S
Sudharsan L
from Chennai, Tamil Nadu
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Home gym kit

Address:Chennai, Tamil Nadu, 600082
Website:shopclues.com

I have orderd home gym kit on shopclues by 12th of april 2017. It was assisted with safe express courier and order was scheduled to deliver on 24th april 2017. But order was not yet delivered still. Also no response from the shopclues network. But in order status it shows delivered. Worst service i have ever seen. I suggest people not to buy any products from shopclues. Refund also not provided....
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Asha62
from Delhi, Delhi
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Defective delivery

Address:New Delhi, Delhi

I have made an order no.[protected] for school bag, lunch box etc on 30.04.17 but later on it was informed that the product is not available so we arrange the same from other merchandise. the substituted school kit was sent vide order no.[protected] and received by me on 08.05.17. But after seeing the product, I was surprised that the substituted school kit you delivered was just like a toys and have no use and the material used are very inferior....
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P
Prerit Ameta
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Mobile phone return

Address:313002
Website:www.shopclues.com

I have purchased lyf f1s mobile phone at Rs. 7399 on 4 may 2017. However i was not satisfied with the phone's camera amd performance therefore i filed the return on next day. After 4 days the customer care emailed me saying that the product is under manufacture waranty and the would not return the product. What the fraud is making such a big e-commerce store with its customers... It is the responsibility of the e-commerce store to return...
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Rishi Richie
from Bengaluru, Karnataka
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Ivoomi me1 + product defective

Address:Bangalore, Karnataka, 560103
Website:www.shopclues.com

Rishi richie · businessperson at own business
Buy if you are ready to go to their autherised service center from day one. Servicing not done anywhere else.

Order id –[protected] on shopclues. Phone has several problems from day one. Called up shopclues and they are asking me to go to service center than refund or replacement.

Problems -

- device gets heated up while using whatsapp video...
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S
Shivam s
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive bill till today

Address:Bhopal, Madhya Pradesh, 462042
Website:www.shopclues.com

I have recieved laptop dell vostro 3658 on 29 april 2017 but till today 8 may 2017 i did'nt receive its bill which shows that your service is not up to the mark, so kindly send me invoice as soon as possible.

Order id[protected] for dell vostro 3568 z553505uin9 15.6 anti glare hd led, 6th gen 2.30 ghz intel coretm i3- 6100u, 4gb ddr4 ram, 1tb hdd.
Email - [protected]@gmail.com...
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S
Samuel wanniang
from Ranchi, Jharkhand
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Order request for return but rejected

Address:122001
Website:www.shopclues.com

Ref shopclues Order ID:[protected] and Return-ID- 4063706, Return Date 04 May 2017, and receipt date was 03-May-2017, I have request for return and pick up of the defective phone Asus ZE551ML / 2GB + 16GB and also spoken to customer service representative who said the return will be processed within two business days about the return but later there is no response from shopclues the only message I got on my mail was "Your query has been registered...
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Prashant Singh Bhakuni
from Gurgaon, Haryana
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About mobile Redmi Note 4 4Gb 64Gb variant

Address:Sonipat, Haryana, 131001
Website:Shopclues

Dear sir/mam,
Kindly note that i have orderd phone i.e Mi Note 4 4 GB 64 Gb and today i have recieved my courier through xpress Bee and when i have opened the packet. The seal of the mobile case was broken and when i opend the box i was surprised with one Detergent shop instead of Mobile.
So, please do the needfull. Order Id#[protected] and AWB no. of xpress Bee is[protected].

Thanks & Regards
br...
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Address:Mumbai City, Maharashtra, 400097

Dear sir,
i had booked double door refrigerator on shopclues.com, my orderno is[protected], i had paid 17689 rs on time of booking on 1st may but unforunate about delivery from shopclues.com.

1st i received message of delay due to procurement unavailibility then i had called to customer care of shopclue.com but same commited delivery will be in process from other procurement and u will get on 8th may 2017.
2nd...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ShopClues.com

Dear all,

I am Kirti Shankar Jain from Noida, U.P.

Earlier, after talks sales executives promised that it will be delivered within 2 to 3 working days and product already arrived to Noida so nothing to worry.
My booked order expected delivery date was 25 April but it is still not delivered. They think customers are fools or they can try and make them. Now trying to call on Customer Care Number - but...
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Deepika Vikas Joshi
from Noida, Uttar Pradesh
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Order id 114254101 refund of.

Address:Dehradun, Uttarakhand, 248008

I have ordered the smart television on dt 18/04/2017 value of 30k.
The payment was made online.
On app my estimated delivery was 27/04/2017.
But despite of that the order was deliverd on DT 01/04/2017 after my several complaints.
On the same day installation and demo was carried out and he told me the tv isn't smart one just full HD tv.
I decided to return the same and on the same day and requested return...
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Elango L
from Ernakulam, Kerala
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Mobile phone Moto G

Address:New Delhi, Delhi

Dear sir,

I purchsed one moto g phone from shopclues. I placed online order on 26.4.2017. On opening the box i found the mobile phone being an used one. Hence i have placed a return request of my mobile. The mobile sent by the seller is an used one,. Mobile contains unerased/undeleted (Not deleted) messages and contact details used by the previous owner. He has purchased the phone on 27.3.2017 and returned later on. The product...
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Anoop R Nambiar
from Bidar, Karnataka
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Order id#114709605 _ defective redmi note 4 phone delivered

Address:122001
Website:www.shopclues.com

Under orderid#[protected] defective redmi note 4 phone delivered on 29-apr-2017 and requested for return and refund, company rejected request and there are no ways to contact shopclues and they are also not responding to requests.

Order placed: 24-april-2017
Orderid#[protected]

Recieved the item on : 29-apr-2017
Item shipped from following address : fp retaill
Unit 26c, tower b2, ground floor,...
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Address:Pithoragarh, Uttarakhand, 262501

Hi, 10 days before i order one item on my address, on that day my order completed successfully but yesterday shopclues merchant send a mail for cancellation. Can you please explain me which types of service shopclues company provide to customer. For your reference merchant mail mention below. Please take a serious action against this matter.

Hi,

Greetings from shopclues.com.

We regret to inform...
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