ShopClues.com Complaints & Reviews

Shopclues Split AC order on 31/03/17 :
Await payment refund for the 1st attempt unsuccessful order where payment was successful of Rs 25, 389 Transaction date 31/03/17, ICICI Bank, Transaction ID : [protected] paid to BIL DESK[protected] Clues Network Pvt Ltd. Subsequently, due to order failure message, yet another order was booked where the payment was successful with ICICI Bank Transaction ID : [protected] date 31/03/17 . Request...

4th April : I made a payment of Rs 400 to Shopclues via their online payment service eCOD during delivery of order number[protected], but that payment showed failure and there delivery person also confirmed to receive no such payment update.Thus their delivery partner ARAMEX sent me another link to pay through PAYPHI, for the same order having AWB [protected], the payment was made and confirmed by the delivery person and the reference Id is...

Please not that i have requested for return the product Order ID:[protected] Panasonic T44, because sound quality of product is very bad and have raised the return request a day after delivery 11.04.17 and its clearly mentioned on their website in return policy that Unsatisfactory Product – Inauthentic/ Low Quality/ Expired can be returned within 10days. then why the merchant is rejected return request. we know "shopclue" as brand name thats...

They have dispatched a defective le eco le 2 mobile and on contacting well withing ten days ( third day of receiving item) i was asked to get it repaired from service center if i have repair a new phone costing 14K within three days means they cheating around the customer by giving defective product for new cost of the item my return request was rejected by quoting their policies which is hidden while purchase. Real cheaters in the senerio...

Hello,

I ordered a Symphony Ninja XL Air Cooler (order#[protected] on 17/03/2017. Since they do not have a COD option I prepaid Rs. 6289. After many delays, the product was finally delivered on 01/04/2017. I opened the box immediately upon delivery, filled it with water and plugged it in. Absolutely nothing!! Nothing turned on, just a lot of humming noise & a slow drip of water in the bottom. So I immediately placed a Support...

Helo sir last 18.03.2017 i am booking in shopclue.com / fabiano isi aluminium pressure cooker / my order no[protected] / i book one month ago but i will not receive in my order. what about my order. are you sheeting. strictly i inform our concern (shopclues) quickly deliver in my consignment or return my amount. any message are sent to me mail id or my mobile number. thanking you...

I have take handy tool tuelip stitch cordless sewing machine . but that product manufacture defect and i am reture to merchant .but they don, t gave me money back fro shop clues they tell me that we are refund you the cheat me it is very bad .please gave my money back in my account and they told that we are refund you money on 6/4/17 but it not came in my account any money then I am asking then tell we have refund you money gave me urt number...

I have placed order of Asus Zenfone 3 Max (Order No.[protected] from Shopclues.com on 28th March 2017, Payment was done by Credit Card and I have received confirmation that payment is received and order is confirmed, I have followed with them many times on customer care number but every time they have extended date of delivery from 3rd April to 4th April and then 10th April. When I enquired on 7th they have again extended the date to 14th...

Shop clues.
Order No.[protected]. Dt 03.03.2017 -HP Laptop 500GB 15BG003AU -Turbo Silver Return ID:3843681
I have received a defected product on 13.03.2017 against Cash On Delivery Rs. 18028/-. Subsequently on 3rd day I have applied for refund request. But as usual you denied. Then I approached HP company and obtained the DNA certificate after service engineer verified.After sending emails and phone calls Shopclues arranged for...

I bought a ivoomi iv505 (5" qhd ips, 4g volte, 3000mah battery with flash charge) from shopclues worth rs.3999 /- & i got a deficative mobile. We contact shopclues customer care and return the mobile and return mobile id is 3847114 but till then we don't get refund. Inspite return of the product.
At last we going to decided consumer forum for our refund

Order no.[protected]
Order date - 09/03/2017
Return...

Dear Sir

I recently brought a Voltas 155CY 1.2 Ton 5 Star Split Air Conditioner from ShopClues which had of Rs 25490, Shipping Cost Rs 399, Grand Total Rs 25889.00. Which I paid throught the online which was prepaid order had order id:[protected] on Mon, 5th april 2017, but on friday 7th april I had by mistaken clicked on the returned option which it had given me message on my mobile that my order successfully delivered the...

I buy a Mobile battery from shopclues Order id :[protected] . after connecting to charger i found out battery is defective and for making sure i goes to mobile repairing store and they also confirmed that battery is defective not getting power you need to replaced it. so on the next day I make an return request and for refund money to shopclues.
My Return id: 3946856 and my status is showing : Resolved with customer
I didn't...

I ordered todayin's rubber cleaning
Gloves (Order id[protected] first time from shop clues as i knew
This website is worst but still gave a try and this try was
Most painful experience. I ordered on 28 feb and was supposed to delivered by 3rd mar, 2017. It was not delivered and after 15 days when i enquired for it, they said it is returned to origin. Then, when i didn't get refund after 20 days and mailed for it again...

Today i have just ordered 3 items from shopclues.com with these order ID given follow :
[protected],
[protected],
[protected],

total amount = Rs. 15903

after click on the payment button their website showed me that Payment is failed..But after few seconds ..SBI's balance deduction message has come to me. it tells me that 15903 amount rs has been deducted from my account....

I ordered one ear phones and order number is 11315250 .I gave my office address . They came at saturday(weekend) and They never tried to call me and the send me a message we are not able to contact u so we can't deliver your product. I already pay for this and now they send me a message we can't deliver your product. is this fare? Even they came on the day when the office is off, and they did not try to contact with me what to do now. Help...

Sir,
I purchased a handset of redmi note 3 from shop clue they provide me warranty of 1 year on handset and 6 month warranty on accessories within 3 month charger is not work and phone proximity sensors fail then I go to redmi service centre and they say we not provide services to shop clue related products.Now I feel they cheat me I pay full money and not get any warranty.
My order no[protected]...

Dear This Your Massage but Steel Noe Don't any one Don't Com Return i am Already 7 time inform hole Time this Massage only Hi Alexsandar, Greetings from Shopclues.com. We have approved your return request against order no.[protected] for IDeals Stainless Steel Dinner Set - 51 Pcs. Reverse pickup has been scheduled and one of our courier agencies will reach you in next 6-8 business days. Please keep the product ready with all tags & accessories...

My order IDs are
1. Order ID:[protected] Return ID:3932224 Return Requested on Tue, 04-Apr-2017
I have ordered black men's sunglasses they sent me brown women sunglasses now I want replacement or refund but they are not ready for both. They are giving me 50 cluesbucks at place of 139/-. and now they are not replying me.

2. Order ID:[protected] Return ID:3855556 Return Requested on Sat, 18-Mar-2017
In this case...

Today I received Nokia E63 (via Xpress bees courier invoice /ref#255) which is damage from back side ie his cover does not closed. Kindly help me to change may mobile as soon as possible. My contact no. [protected]. Until date there is no response from your company. This disgusting and embarrassing . So please kindly consider my complaint other wise this fraud from your side and I will file a case against your company ....

I bought a tablet ambrane 3g calling tablet aq-11 dual sim 1 gb 8 g b white-10.1 inch from shopclues worth rs.6000 /- & i got a deficative tablet. We contact shopclues customer care and return the tablet but till then we don't get refund. Inspite return of the product.
At last we going to decided consumer forum for our refund

Order no.[protected]
Order date - 17/03/2017
Mobile - ambrane 3g calling tablet...