ShopClues.com Complaints & Reviews

I had placed an order for hi grade pink flip cover for sony experia, on 06th april.
But i received black cover in spite of pink. I applied for return and refund process, but neither the executive came to pick the product, nor the payment has been yet refunded.
I got a mail from shop clues, on 24th apr, that amount will be refunded through neft, but i have still not received my amount.

I ordered a phone from this website with 1 year manufacturer warranty. But next day when I called the manufacturer (mi) they clarified that Shopclues.com only sell refurbished mobile and only 6 months of warranty is given on those mobiles. Knowing this I immediately cancelled the order and I got cancellation confirmation also. Instead of refunding the money they delivered the order at my home in my absence. I have not opened the box yet. They must refund the money and take the box back.
I will appreciate your support help to get money back from Shopclue.com

Thanks,
Ajay

Dear all
I am rajeev kumar booked on line17 april 2017 led moniter. After talk sals executve with promise your product deleverd withen 4 to 5 working day. I am booked order execptd delevery 24 april so not deleverd. I will talk cosmer care. Asking me your order deleverd 29 april. So not deleverd. I just calling in cosmer care. Asking to me your order deleverd in 03 may 2017.
My oreer no.[protected]

Hi everyone
Shopclues making fool of customers and doing wrong and cheap marketing tricks.
I use his app and its shows some of there product at free of cost 0₹ but when i am going to purchase they add wrong price

I want that product at free of cost as they shown

Shopclues always do many time as same
They always show wrong or unfair prices and when customer going to purchase it they show the wrong price

Hi

I am frustrated to the core, I ordered two quantities of Birdy Bathroom set out of which only one was delivered and one was not delivered. And the one delivered was received in a broken condition. I raised a replacement request and pickup was done from my home on 16-17th March. I am tired calling and reiterating same concern to the Shopclues customer service team, they have yet not updated me on the below:-

1. When will I receive my quantity second which is yet not delivered?
2. Since the pickup is done from my home of the damaged product, when will I receive the replacement of the same?

I have reached the saturation of my patience dealing with Shopclues where my 1000rs is stuck. If I don’t get my ordered products ill have to file complaint in consumer court.

Thanks & Regards,
Shalini Mishra

Hello,

I placed an order for formal shoes on ShopClues.com on 6-Apr-2017 and I was promised delivery on 15-Apr-2017.

But then the product was never delivered and the order was marked as completed.

When I contact customer care, they are just buying more time and no resolution to this issue so far.

Becoming more and more disappointed I finally asked for order cancellation and give the money back, but they say refund is not possible now.

On the courier tracking site (last mile delivery - lmdelivery.in) it is shown courier was delivered.

Regards,
Siva S

Respected sir,

I have received a damaged piece of your product and the large and small chopper in one piece is missing.
Please, exchange the product and give me a new one.

The following details of the order will be helpful.
Name : pranita chakranarayan
Product name : whinsy good quality nicer and dicer
Order no. :[protected]
Price : rs.518.

Sir, i buy a penta t-pad detachable laptop from shopclues. Due to the screen damage and touch pad damage i returned the product successfully. They sent money to my cluebuck. But i dont want any cluebuck money. So please transfer money from cluebuck to my accout. It is very important to me. If you want any extra information regarding to problem please contact me. My phone number is given below.
Phone: [protected]
Gmail:[protected]@gmail.com

I had bought a product on shopclues app.. I did not like it. I returned and was suppose to get refund.. Partial amount was refunded and 267rs was put as shopclues bucks. So i called customer service & spoke to mr dev he said we will transfer it in 3 to 4 days but i did not get so i called again they said agent has made a mistake so i wil transfer to your bank account now & it wil be refunded in 3 to 4 days.. So for their mistake i wasted my time and money so i asked for compensation but they did not give.. I spent more than 25mins on call and 50rs currency was deducted in my phone... I wasted my money when it's not my mistake.. Worst shopclues ever.. I will never use it.. Very bad customer service.. Very rude..

Worst service than any other... i ordered dolphin bean bag on 4th april.. got a mail on 21st april that order has ben delivered to your address. I havenot received my order till yet...
So many mails so many talks been done.. but useless. Totally dissatisfied frm their service.. neither i buy anything from there nor even if my known..
I have alrready paid amount...
Worst. Useless. Bogusssss. TotallyyyDissatisfied👎👎👎👎
Shopclues.com.

In march i ordered one book in shops clues but i got wrong product so i asked them to refund my money they update my shopeclues, i asked them to send it to. My bank account but they didn't, so again i redeem that clue bucks to. Purchase micromax data cable, i got today but product was not original and was used one. So i want to take strict action on them who are doing this. Wasting my time and money.

I have bought mido m 55 featured phone
By cod at the time of receiving it is dead... I complaint you but you people said it is in manufacturer warranty period.. But i receive dead mobile from yoj people... Why should i go at service centre... Even u people dont have service centre address od mido company service adddress in ahmedabad. I[censored] have then send me on same.. My order id is[protected]
Return id is. 4024953
Pls refund me my amount... Or replace it... Other wise i will go in consumer court...
My name is dinesh lakhaniay
Pls do needfuk

Just now i received spy pen cemera. Itwas ordered fw days back. The total amount was paid for the product by sbi online netbanking. Now i received the product from shop clues. The order no is awb no s[protected] it is not working. So kindly receive the product and return the paid amount to the same account at the earliest.
Thanking you
C. A. Sreenivasan.
[protected]

I have a got the courier with order no order id :[protected]on 22nd april’17 & i have made a request on 23rd morning to replace the piece ats it is faulty & got the ticket number : 1624108 (Still waiting for revert on said ticket no).

I have spoken to 3 of the team member out of that 2 had disconnected the line when they was not able to answer me (Mr akash & mr shubham).
And finally kritika had told me to go to dadar which is 1.5 hr away from my res & office to get check by mi service center. Where i have to wait for 3 hrs. To get it repaired …..

That means i have to take entire leave for that, because they does not work on sundays…i have chosen online shopping to save the time but it’s a vice versa…

Still it is a request you to replace the phone or cancel the deal …kindly refund the money & take way your peace.

It is clear that i am not going to spend entire day in mi service center for the repair of newly open piece.

Waiting for positive reply…

I see th product on shopclues there i was seen car perfume of liboni company after that i ordered that item (2 set) at the rate 250 both set n after tha percel i have seen that i ordered in shopclues is of fake compny no liboni company perfume was that its china make n expired date product has given to me from now onward i dont buy any product from shopclues fake company n fke peoples

My name is kannan p and i've purchased led monitor of micromax company 20 days ago from coimbatore, and when it was installed in my office it was found that both the led's are showing no one on the screen, which shows that the product is defective, on notifying this to the retailer in coimbatore, they are no response for replace the product, so provide head office email id or phone no

Order id:[protected]order placed on sat, 08 apr 2017

I buy mobile at rupee 1070. But some techanical problem i returen it they send me only massage your refund in proses. But no refund get in my account. Please do some thing. Ibuy it on date23 march2017 order no.[protected].
I returned it. They send me massage refund order no.[protected]. Expected date of refund in account. But no refund in account. Please do something.

I have purchased Xiaomi Redmi 3s Prime - 32GB + Earphone but when I have received the product on 20th April 2017 which has been damaged so I have submitted the complaint on the same day and my details are below
Return ID3999660
Return Date 20 Apr 2017
After three days they have rejected my return request.
I have received the item which has been totally scrached

I order led tv this prduct is deliverd bt deged. I return to ur adress. This return shippng charges is 2800/- bt till today not return my amount. Its gtotaly highly shipping amount plz refund my shipping amount truogh bank account. Name shivappa b b acount num. [protected] branch sbm belur. Ifsc code sbmy0040051. Plz send. I suffered ur service. Ur properly not packing the protect the tv. Use the full thromcol full packing and send him. And also onsagian i tell u plz refund my shipping amount 2800/- the bill photo is attaching.

Dear sir,
I have ordered for apple iphone 4s usb data cable charger but different 3s data cable has been delivered so, please change the product that i want... Make it early as soon as possible..
This is cheating done by the company as i
Have heard most reliable brand of online shopping.. But it hurt me alot... If this will repeat in future then i will not suggest anyone to buy anything from shopclues..