ShopClues.com Complaints & Reviews

Hello,

I placed an order for formal shoes on ShopClues.com on 6-Apr-2017 and I was promised delivery on 15-Apr-2017.

But then the product was never delivered and the order was marked as completed.

When I contact customer care, they are just buying more time and no resolution to this issue so far.

Becoming more and more disappointed I finally asked for order cancellation and give...

Respected sir,

I have received a damaged piece of your product and the large and small chopper in one piece is missing.
Please, exchange the product and give me a new one.

The following details of the order will be helpful.
Name : pranita chakranarayan
Product name : whinsy good quality nicer and dicer
Order no. :[protected]
Price : rs.518....

Sir, i buy a penta t-pad detachable laptop from shopclues. Due to the screen damage and touch pad damage i returned the product successfully. They sent money to my cluebuck. But i dont want any cluebuck money. So please transfer money from cluebuck to my accout. It is very important to me. If you want any extra information regarding to problem please contact me. My phone number is given below.
Phone: [protected]
Gmail:[protected]@gmail.com...

I had bought a product on shopclues app.. I did not like it. I returned and was suppose to get refund.. Partial amount was refunded and 267rs was put as shopclues bucks. So i called customer service & spoke to mr dev he said we will transfer it in 3 to 4 days but i did not get so i called again they said agent has made a mistake so i wil transfer to your bank account now & it wil be refunded in 3 to 4 days.. So for their mistake i wasted...

Worst service than any other... i ordered dolphin bean bag on 4th april.. got a mail on 21st april that order has ben delivered to your address. I havenot received my order till yet...
So many mails so many talks been done.. but useless. Totally dissatisfied frm their service.. neither i buy anything from there nor even if my known..
I have alrready paid amount...
Worst. Useless. Bogusssss. TotallyyyDissatisfied👎👎👎👎br...

In march i ordered one book in shops clues but i got wrong product so i asked them to refund my money they update my shopeclues, i asked them to send it to. My bank account but they didn't, so again i redeem that clue bucks to. Purchase micromax data cable, i got today but product was not original and was used one. So i want to take strict action on them who are doing this. Wasting my time and money....

I have bought mido m 55 featured phone
By cod at the time of receiving it is dead... I complaint you but you people said it is in manufacturer warranty period.. But i receive dead mobile from yoj people... Why should i go at service centre... Even u people dont have service centre address od mido company service adddress in ahmedabad. I[censored] have then send me on same.. My order id is[protected]
Return id is. 4024953
Pls...

Just now i received spy pen cemera. Itwas ordered fw days back. The total amount was paid for the product by sbi online netbanking. Now i received the product from shop clues. The order no is awb no s[protected] it is not working. So kindly receive the product and return the paid amount to the same account at the earliest.
Thanking you
C. A. Sreenivasan.
[protected]...

I have a got the courier with order no order id :[protected]on 22nd april’17 & i have made a request on 23rd morning to replace the piece ats it is faulty & got the ticket number : 1624108 (Still waiting for revert on said ticket no).

I have spoken to 3 of the team member out of that 2 had disconnected the line when they was not able to answer me (Mr akash & mr shubham).
And finally kritika had told me to go to dadar...

I see th product on shopclues there i was seen car perfume of liboni company after that i ordered that item (2 set) at the rate 250 both set n after tha percel i have seen that i ordered in shopclues is of fake compny no liboni company perfume was that its china make n expired date product has given to me from now onward i dont buy any product from shopclues fake company n fke peoples...

My name is kannan p and i've purchased led monitor of micromax company 20 days ago from coimbatore, and when it was installed in my office it was found that both the led's are showing no one on the screen, which shows that the product is defective, on notifying this to the retailer in coimbatore, they are no response for replace the product, so provide head office email id or phone no

Order id:[protected]order placed on sat,...

I buy mobile at rupee 1070. But some techanical problem i returen it they send me only massage your refund in proses. But no refund get in my account. Please do some thing. Ibuy it on date23 march2017 order no.[protected].
I returned it. They send me massage refund order no.[protected]. Expected date of refund in account. But no refund in account. Please do something....

I have purchased Xiaomi Redmi 3s Prime - 32GB + Earphone but when I have received the product on 20th April 2017 which has been damaged so I have submitted the complaint on the same day and my details are below
Return ID3999660
Return Date 20 Apr 2017
After three days they have rejected my return request.
I have received the item which has been totally scrached...

I order led tv this prduct is deliverd bt deged. I return to ur adress. This return shippng charges is 2800/- bt till today not return my amount. Its gtotaly highly shipping amount plz refund my shipping amount truogh bank account. Name shivappa b b acount num. [protected] branch sbm belur. Ifsc code sbmy0040051. Plz send. I suffered ur service. Ur properly not packing the protect the tv. Use the full thromcol full packing and send him. And...

Dear sir,
I have ordered for apple iphone 4s usb data cable charger but different 3s data cable has been delivered so, please change the product that i want... Make it early as soon as possible..
This is cheating done by the company as i
Have heard most reliable brand of online shopping.. But it hurt me alot... If this will repeat in future then i will not suggest anyone to buy anything from shopclues.....

I don't received my product after 2 week place order no[protected].
I have taken followup many times on cell or mail.
But response not received.
I not received any reason and confirmation about delivery delay.
Then after some days i recieved one mail undelivered product such reason as customer not available but i am good to received condition neither deliver boys are not called me please sent my product...

Hi team, I want to tell u this is very fraud and cheap site in india u they guys waisted my time and my money and his excutive take 1 hours for call transfer to supervisor and they did not intimate me for order cancelation and refund and guys harass me I am very disappointed for services I will never purchase any product for shopclues site and and they told me we will refund my amount in 21 days,
Please find attached screenshot for...

Dear sir,

My order id[protected], I bought fabiano Air cooler, which was defected when i received, so regarding this i make complain to shopclues, and also i made request for return, but after 2 days when i called they says your product will be repaired on your address in 2 working days, after 2 days they provided me fabiano customer care no. And email address, so on same time i called no.was switched off and there is no replied...

I had ordered Voltas Air conditioner. When the vendor (sent by shop clue) came for installation. It was found that the piece was defective.

I immediately lodge a complaint for replacement or refund of my amount. My ordeal for response started immediately. I was first told to submit jobsheet, which i submitted, then i was told to take the picture of the defective part. I tried to explain that how do you take picture of an item...

I ordered a eye cool mask. In the offer it showed quantity as 2 Nos. However I received only 1 Quantity of product. The website is still showing the offer that buy one and get one is applicable. The billing rate was OK. But the description said: A set of two eye cool mask. But they sent only one.Also the packing which was used was for 2 Nos of product. I think someone has removed one product of the order...