ShopClues.com Complaints & Reviews

Dear Sir,
I received faulty battery from shopclues, it says it is a manufacturer defect n it will be cleared at its service center.
I have not found datawind service center on the link provided by shopclues.
I also not found Mumbai service center address of Datawind, where I can replace battery at the earliest.
I have not used the phone from the received date of phone because of swollen battery.
Take...

I placed an order for "Pack of 4 Pieces of RO Filter Original Kemflo USA 10 Inch Spun Filter Pre-Filter Cartridge" from Shopclues.com on 6 May 2017. One pack of 4 cost Rs. 225, I placed an order for 4 packs of 4 pre filter. Total cost Rs.900. I received one pack out of 4 on 13th may 2017. When asked for the rest, the delivery man said " Rest will be delivered later". Later that day I noticed that on the pack, the price was full 900 rupees....

I have ordered "hmt oval dial gold metal strap analog watch for woman" but, received an empty box only today. Photos attached for your reference.
Take immediate action to deliver the product without any delay. Otherwise, i will publish in all social media now.

Order no.[protected]
Awb no. Del11531466

Regards,

Mohaun duraiswamy
Mob:+[protected]...

I ordered HMT Oval Dial Gold MEtal Strap Analog Watch for Woman by Shopclues online. To my surprise, I received the courier AWB No.DEL11531466 dated 29/05/2017 with empty box.
I need this to be immediately closed otherwise no way I will register a police compliant and register a case in consumer court.

Regards,

Mohaun Duraiswamy
Mp=ob: [protected]...

Shopclues advertised a product accu - chek active glucometer on their website for rs 199 as deal price and i ordered the product on 21st may, 2017 (Order id:[protected] and made the payment. But next day they cancelled the order stating "incorrect product information & refund processed". Then i raised a ticket[protected] against them and came to know that they cancelled due to wrong price information. I want to know why this kind of fake/fraud...

I ordered asus zenfone 4gb ram 64 gb harddisk mobile under unboxed offer. Order i'd is[protected]. Received the product on 09.05.17. It was not even turn on and received in a dead condition. I dailed supplies customer service requested for the replacement and they informed me to go to asus service center since the product is covered for six month warranty. I did the same, and they changed battery and lcd and now phone is working. Pls note...

Sir I Received Mido D18 18 inch mobile on 25-05.2017. but mobile back cover is not fitting properly and the charger is also got cut. Kindly replace the mobile and send me another phone .The back cover could not be covered when battery inserted inside the mobile. And charger wire got cut.so required a new set of mobile. Required the detailes of returning the mobile and we required a fresh piece....

[protected],[protected],[protected].i have returned all these orders n I applied for money refund I have my account no of hdfc bank account no [protected] by name raju s baddi. When I called to customer service and tiped return product. No I got message it will be refunded by may 19 today it's 27 may still it's not yet credited to my bank please help...

I have place an order for "combo of two watches & deodorants" for men as on wed, 10 may 2017... Then ordered had been delivered mon, 15 may 2017... But there i got an broken watch.. Instantly i raised a complain to customer support team for refund that product... Since then i did not get any feed back or support form shop clues team... They were only proving me a ticket no... Below mentioned the details...

Order id:[protected]br...

Dear sir,
1. I had made a purchase of game cd's for which i made an online payment on 02/05/2017 for rs 618/-
2. The product was not delivered and a sms was sent to me on 11/05/2017 confirming delivery to my address, for which i immediately complained to the support staff, they responded to me after calling them a good number of times saying that they will provide me the proof of delivery by 22/05/17, which has not been done...

From 26th may 2017
S s prabhu
78, greenways road extension
R a puram
Chennai 600028
Phone[protected]
Mobile [protected]
Dear sir,
Sub: online shopping with shopclues
Ref: order id[protected] dt 11th may 2017 for one letv 1s smart phone rs 7799
Order id[protected] dt 11th may 2017 for one snaptic soft transparent back cover for letv 1s smartphoners163

I ordered...

I ordered one product order no[protected]. But i return that product and request for refund. Refund id 11349640. Request date 15/05/2017. After that i get a message money will refund before 22/05/2017. But still i didn't get my money back. Most of my friends purchase through this way. I kindly request u to take care about this matter. Otherwise i will discourage all my friends from purchasing through shopeclues. We are working with a reputed...

I have ordered for a portable dvd and paid full amount of rs.2350/-through online payment on 11/05/2016. I have received the packet through courier on 26/05/2016 around 12 noon. When i am opened the packet i saw that there is a huge mistake is happened from your side. The product which i got is entirely different from my order of portable dvd. I got a steel road with a black handle. The packet & pictures are of a portable dvd. How can it...

Sir, I got this mobile from online shopping. If I do not like it then now I want to bring it back, then these people are not taking it back, whereas it was said that if you do not like the product, it will be withdrawn, I had confirmed before taking the order. Whether it will be back or not, it was said that it will be easily done, now you are not taking back. Please help me guys please
My order id is[protected]
Register mobile...

I had purchased a product (Raabta gazri chink top with v neck).
Product id is[protected]. This product delivered on 16.05.2017 but i don't like the product so on same day i was registered a return complain. When the return complain raised so the next day on 17.05.2017 my product was returned. The pickup person pick the product from my side on 17.05.2017 pickup receipt number is[protected]. But my amount still not credited in my account....

Regarding the purchase of 500w mixer grinder, the product was received a month ago on cash on delivery. The product was in damaged condition. On my request of replacement replied qwill be replced. On my request of delayed service they asked me the bank account number, while i am giving the sb account no. They asked me to give the debit card no. Which is not available and then they replied " my amount or product replacement will not be done...

I've ordered panasonic t50 battery on 13th may, 2017. Battery is not working in phone, when called call center for the replacement, they had asked to charge for minimum 3 hours, i've tried charging it 5 hours instead of 3 hours yet it is not working. When called call center, they had promised delivery of 2 days, it's 7 days now, yet to receive new battery. Also, no one responding nor ready to give anything in writing for replacement of product....

Dear shop clues team i have ordered kids printed cotton t shirt combo pack of 5 which is small in length & size i need to refund the item and want to buy the bigger size please suggest me how to refund the item please let me know the procedure.
My order no is [protected] i have ordered the size of four to five years kid but unfortunately it is too small....

My store i. D. Is 674302.

Beware of their sales managers they are making false commitments with the merchants only to protect their jobs as well as to achieve their targets. I am one of their victims. Few days ago i had received a call from ankit chaudhary one of their sales boy. He sold me a package and promise me that i will take care of your store and also had commitment me that i will improve the rating of your products...

I ordered 2 floor cleaning mops as the price was low(Rs.109each). The order was successful but shopclues canceled it stating that the pricing was wrong. I've ordered that product as its price was low and now when I've ordered they are saying that nothing can be done. I've called customer care many times and also gave them warning that I'll lodge a complaint but they neglected it. Now I'm here raising a complaint against them. I want this...