ShopClues.com Complaints & Reviews

Hi sir,

Order no[protected] Mi4i mobile was order on 29th Oct-2016, it was dilivery by 8th Nove-2016. The product is not good retrun request done on 10th Nove-2016.
Return pick up done . refund is not happened from fast 2 month, your team not responding properly.
I have mail back with me .from last 20 to 30 mails we send the replay also geting but problem not resloving.

Regards,

Ramesha.N

I have order lenova laptop changer on[protected] and i have r received on[protected], that too defective product and wrong item was delivered, then i have returned my product on the next day for refund my money and they updated you will receive refund money on[protected], but still now they didn't refunded my money and i'm keep on calling customer they are not giving any response.
please help me to get my money back.

order no:[protected]

really i got frustrated about shoclues and services too worst

Order Details for Order ID:[protected]

10 Jan 2017
Status:Shipment is delayed
Status Description:The shipment of your ordered product is delayed and hence, would reach you post the expected delivery date
Expected Delivery Date: 18 Jan - 22 Jan

I order the Olive oil dual whitening waterproof foundation its original cost in all shops is Rs.100..but Shopclues price is 320 ..its is fair Shopclues team ...and i regular user of the same foundation its orginal price is Rs.100 please do return my amount asap.

Its unfair totally do refund the amount of 320

This in reference with shopclues order no.[protected]. The order item received but the quality of product is very poor . I have immediately complained to shopclues customer care but they did not reply to till date. I have also requested by phone and emails, but I will not received proper resolution from shopclues customer care. they have every time replied that after 2days we will reply you but not reply.

Please do the needful action and reply ASAP.

PRAKHAYAAT

Sir,
I have ordered 3 fold 6 pcs umbrella againts order no[protected] dated 16 Jan 2017. I got the delivery on 23.01.2017, when i have open the packet there was only 4 pcs instead of 6 pcs. 2 pcs was short in the packet.

I would like to request you that please send me 2 nos umbrella otherwise returned my amount Rs: 380/= as soon as possible.

Regards,
Makhan Lal
Elofic Industries ltd
VPO Rajpura, Tehsil Nalagarh
Dist Solan (H.P)
Mobile No [protected]

Hello i order bean bag cover (Xxxl size) from shopclue.com
My order number is[protected]. When i got my order i check and found that it's wrong size of product so i complain to shopclue. I place order on 5 jan, 2017 till now i don't got my refund. Please sir look in to matter and help me to get my money back. Ya call 18 to 20 times on shopclue and that people told me that they will arrange pickup very soon. I have updated ticket number that follow 3525236, 618509

Order id:[protected]

Product i received was damaged one, so i requested for replacement. Still now i didn't got any confirmation form shopclues.com and my complaint has not been addressed. I placed request on 20th jan and today is 23rd january. I didn't get any mail confirmation for my replacement. I have called their customer care and they are not answering it properly. I have told them i won't be available in the mentioned address after one week, even then they are very irresponsible to address my query.

Really disgusting I have literally thrown the dress out of window miserable color & mismatch in pattern which was torn from center
I had asked for dress u provided me ghagara choli which was torn from all the side .Very Very Bad I am surly longing complain in customer care.
Order No[protected]

(braso yellow net fancy women salwar kameez semistitched dupatta set)

Sir/ maam, On 27 i had booked my item order id is[protected] and on 12 jan 17 msg came shipment is delayed, 16 msg came item delivered. Same time i had launch complaint (request no is 684957 n 8365584) n in eve call to customer care service from both end it was told with in 2 working days i will get rply but in vain nothing came n a week passed, I don't know where is set back. finally i had to write here...pls provide me the courier detail n contact no so that I can track where the shipment is delivered...tx

Deepak kumar
[protected]
[protected]@gmail.com
Goa

Dear Sir/Madam,
This is very surprising.
In have talk to your number whether the product is available or not and only after confirmation, I have placed the order.
Made payment in advance .
Now you are duty bound to deliver the product.

Inline image

Regards,
Raman dev Singh
[protected] (India)
From: ShopClues.com
To: [protected]@yahoo.co.in
Sent: Sunday, 22 January 2017 3:00 AM
Subject: Delayed – ShopClues Order[protected] for

Hi Rd
Order Delayed
We apologize for the delay caused due to unavailability of the product with our merchant. We are trying our best to get your order fulfilled by other ShopClues merchants.

Your order will be sent to
FLAT NO 8, B-BLOCK, NAKODAR ROAD, JALANDHAR, Punjab, 144022, India
Mobile No: +91 [protected]

Payment Mode: Prepaid
You have already paid for this order, need not pay at the time of delivery
product
Zen Double Bed White- By Camabeds
Quantity: 1 Unit price: Rs.7, 999
Subtotal: Rs.7, 999
product
Subtotal: Rs.7, 999
Shipping Cost: Rs.0
Total Rs.7, 999
On order completion you will earn 159 Clues Bucks
You may wait or cancel your order
Cancel order now
For returns, replacements and other queries
please visit FAQs or contact Customer Support
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I have given order on 7th DEC 2016 for the mobile phone Reacl Allure Ultra 4g the order I'd no.[protected] in the box I received stone in the place of mobile phone I have send several mails to the customer care & have a telephonic talk with the different different representatives several time but not receiving positive reply for the order .so please help me

Hi i am rohit i have ordered a phone it was not nice to me so i returned it back shopclues company sended me the cluebucks of money how much i gave to them i am satisfied about that shopclues cluebucks but now i want to buy a phone from shopclues so in payment mode i selected gift certificate it is asking the gift certificate code of 17 digits and later 6 digit pin i want to know my cluebucks code plz cam u send me to my gmail otherwise...

I ordered a speaker on 18 december 2016 and i don't get the product as it was in picture and then i returned it and it was picked in 15 days after 25 days they gave me shopclue points instead of money in my bank account they are continuously saying to return money in 5 days but giving no result at all i am tired of their answer of returning money in 5 days and i want my money back in minimum time as i can.

Sir, Have ordered for micromax hue A2316 on dec-27 through online i paid cash of rs. 5499/- through net banking., delivery date was 7.1.2017, i didnt get the product, so i called up customer care they said it will deliver to me on 18.1.2017, but i didnt received it. On 19.1.2017 got a mail saying it was delivered to me, so i called again customer care Mr. Anoop roi (floor supervisor) and narrated the whole story, he said that they will give me the POD on 27.1.17 but what will i do with POD?. no one is helping me. i lost my cash on paying to shopclues. why cant they speak with courier partner and ask the delivery person, to whom he delivered the product. i did not sighn in any of the delivery chellan. to whom i should contact except customer care i dont know kindly help me... order number is[protected]

Dear sir,
I am Md Nazir ansari i informed to you before three times but no any response to me
my order.
my order number[protected],
today also complain but customer care is not responses,
my complain number is 8280745, sir plese responce my complaint

my mobile number is [protected]
Ticket Number – 538656

What happened to me today, December 7 Customer Not Complan Aany Rispond
Today will be 45 days

I returned a product to the company and demanded the refund in my bank account. The order no. is[protected]. For Order[protected] they have refund the amount in form of clue buck. I have filed two coplaints 590250 & 641947 regarding refund in my bank account. But the coplaints are not resolved yet.
Please look into the matter.
My registered no. for order is [protected].

This is in reference with shopclues review of poor quality product supply and customer care services:

1. I warrant that dont purchase any product from shopclues because they supplied poor quality product.
2. Also the customer care services are very poor, they did not helpful after delivery of wrong product.
3. Always supplied wrong product.
4. They will give concession on prepaid payment but after wrong delivery they did not return these product and total money losses the person who paid online.
5. Overall very poor performance of shopclues and suggested that dont purchase any product from shopclues.

Am Ordered Lenovo-A6000-8GB-(6 Months Seller Warranty) #Order No. 98978670 Date 18Sep'16. this Product Delivered me 22Sep'16. But after some Time this product's software Crash Suddenly. I am Request to Refund this Product. #Date 05Nov'16 t and they agree #Return ID 3335123. I am Self Return this Item Via India post #Tracking no. CI[protected]IN. This Parcel is also Delivered on 18Nov'16. and they agree for take Delivery this Item. i am Call time to time for latest update. But now they Said your item is not a mobile it's a Book and Unable to refund you.

I have booked my shipment hifi flow excel music system through shopclues
i paid online payment prepayment rs.2400 booking date 30 dec 2016
delivery expected date they give me 10th jan
still today product not recieved and they mail me n message that product delivered succesesfuully
stil i not received the product
order id:[protected] courier beacon bwg
i think shopclues is a fraud company plz resolve this

I ordered lyf water 7s mobile from shopclues on 11th january . i received a defective product on 17th january in which touch is not working properly and some part of touch is not at all working. within few minutes of delivery i placed the replacement request. shopclues didnt even contaced me but rejected my replacement request today. how can they do that. i am even okay with refund. i want them to pickup my mobile immediately. this is my first order at shopclues. they really has the worst customer support.

My oder no.[protected]
return id: 3582029