ShopClues.com Complaints & Reviews

I had order, Surya crystal automatic glass top 3 burner gas cooktop from shopclues on 3 Rd October. It was prepaid order, order no 99955241. The order wasn't deliver till 6 Nov. And i was contacting shopclues for same. Suddenly on 8 th Nov I got mail regarding order being delivered. When I contacted the curier agency, they j said it will be delivered in 2 days time, mistakenly updated as delivered. Bug even after a week i din't get the order....

Dear

We have purchased sweat slim belt vide order no.[protected] dated 08.11.2016 from your site.

We have received the same on 14.11.2016. After using the product for two days the belt was torn out. we would like to return the same as we are not satisfied. We tired calling ([protected]) the merchant he asked us wether we want to replace the product after saying no he never picked up the call again.
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I am ordered HP DeskJet Ink Advantage 3635 Wireless All-in-One Printer from 10th Nov'16 and 17th Nov 2016 i received product.

When i open and check the product somewhere printer body pinch from the corner and like damage...I want return or send me new printer as soon as possible.

Printer box also break from corner side and middle side.

Send it to u pic of printer and broken printer box.
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I've ordered lg led tv on shop clues on 26th nov.2016 & paid advance payment of rs.32, 000.00. My order no.:[protected]. Delivery due date was 9th nov.2016. But till now i've not received the product. Shop clues is unable to track my shipment & only giving new delivery dates.
So plz. Do the needful to get my ordered product.
Uttam parab. Mumbai. [protected]....

I had ordered for a vox 20400 mah lather body power bank by order no.[protected] on 25/10/16 prepaid, this item deliver me by safe express courier on 11/11/16 but i found that the item in the box is differ than my order
I found local without co. Tag plastic body 16000 mah power bank in the box.
I want to replace this power bank because i did not order about this.
Please change this item and send me my ordered item, tell...

Dear Sir

Before diwali i have order for Sikka Gold plated Jewellers combo offer

order no[protected]
Rs. 196.20

Transaction no:[protected]
ref no 74056636308630700409677

Msg Received
from VK- CITRUS DTD 2-11-16 (FOR REFUND PROCESS)

But the amount is not credited in my bank account

Kindly confirm me reg refund amount
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Ordered sony led tv from shopclues on 26th oct 2016, as of 14th nov 2016 i have no updates regarding the product delivery. Every time i speak with customer care, i get the response saying that the issue will be resolved in 48hrs. Today the customer care executive was very unprofessional and provided no relevant information regarding the order. I am really concerned about the authenticity of shopclues sellers and the way shopclues handles...

I had placed two orders in respect of 40 inch Daiwa LED TV on 3/11/2016
Order no[protected] at Rs. 33825/-
Order no[protected] at Rs. 16927/- and payment terms was COD and excepted delivery was 14/11/2016.

However, as per Govt policy regarding 500 & 1000 currence note, received SMS/Mails from Shopclues for alternate payment option of online.

As per provided link, i had paid respective amount on 10/11/2016...

Dear sir/mam,
I have bought coolpad note-3 plus since 21 oct. on shopcluse.
Product produce heating problem while charging.
I have compain against shopluse since 28 oct. They convanced me to refund me to provide my money return back within 1 week. But no anyone came. Few days leter i compain agained & agained they gave me same ans eveytime. Now they told me your product is 2nd hand. They will not return my money back....

Hi m varun tatran father's name mr. yogendra pal singh. i m a male. i m married. my wife names reeta tatran. i m from india. my home town is district bijnor. pin -246701. my phone no. is +91 [protected]. kuch yaad aaya. mai ny lifetime m ye mistake kar di jiska dhyan meri aany wali 7 to nhi ha 2 ya 3 jenration to jrour rkhyngi, that m ny 14 october year - 2016 ko ratri 10:24 pm ko shopclues namak ek online shopping company ko nimin 4 - order...

I raised order 8th Nov 2016 for LED TV. And i realize my delivery address and wrong hence i called customer care after one Hr and informed i want to “Product delivery address change” yesterday i got email for product tracking detail and i checked and found my address is not changed.

I want to deliver my product on below address.

Suresh Shisode
B\3\1 sai shardha socity,
sai nagar, near to shani...

Balance deducted from my bank account but in order detail showing transaction faild and order not confirmed and the custmor care of the shopclues are not paying any kind of attantion on my complain
so now i want my refund as soon as possible and shopclue should improve there service and quality for their future benifits otherwise they will pay for it by their own behavior and worst service...

Please cancel my order[protected] immediately.. Because i were in the idea to buy p55 but now i've changed my mind. So please cancel the order. And sure i'll order for some other one so soon.. And i do not want to recieve this as it has been shiped and very near to the delivery date. So please kindly cancel my order,, sorry for the inconvenience, thankyou...

Dear shopclues members,

i inform you that last 04-Nov-2016 i purchase the wrist watch on your site. but toady till now my order is not delivered. three times i will call your customer care center but he/she is only the harassed me. this product is buying my brother birthday gift is 12-Nov. but till today order is not delivered. i m so harassed.

i inform u toady i was complain in police station/ court for your...

Sir,
Hamne aap se order no - #60311315 date 10.07.2015 ko karizma printed dress rs 250 purchage kiya tha. Hamne jo dress pasand kiya vo nahi bheja to hamne date 17.09.2015 ko vapis dtdc courier & cargo ltd se casa joya a-47, iind floor, nangal dewat, vasant kunj new delhi, ncr 110070 bhej thiya tha. Please hamare pesa vapis dena ka kast kare.
I have received duplicate product and returned it! They are not returning my money...

Dear concerned authority,
My name is niyaz ahmed,. I have ordered a nexa grey sports shoes from shopclues whose order number is[protected]. I have ordered this product on 26th of october 2016. And i have paid rs 353 for this order but due to some reason they didn't delivered me the product and now they are not giving me my refund of rs 353 back. So here i request u to please help me out.
My contact number is [protected]....

I have purchased vu led tv cost 27000 rupees (order number[protected]. they delivers me damaged tv. after many communication with proof they agreed to return tv. fed ex courier picked return with tracking number[protected]. i have also provided return documents to courier boy. later i came to know that shopclue vendor (joker) arranged for return pickup, sumit/kiran (mob-[protected]) are vendor represantative and now shopclue have no information...

Actually i kept an order on Oct 22 2016 at Shopclues.com for an product of Samsung 40 inches smart TV and the order number is[protected] and they debited the amount of 28500 on the spot on same day and they given max delivery date of 9 Nov 2016 but up to today they didn't delivery the product to me .I called to them several times in between these days they telling to wait for the last date of delivery n i called them on 9 Nov 2016 and asked...

I have ordered[protected] following things on 19th Oct,
1. Big Bed,
2, Wirlpool Fridge,
3. LG Washing machine,
4. One Wardrobe,

I paid thru Cash care.

One by one Shopclues Merchant cancelling the order. So for Bed and Fridge order cancelled by Shopclues merchant.

These items I supposed gifted to Newly Married couples, Unfortunately this Shopclue ordering dump...

I had placed an order of a LED TV LG 43UH650T 4kUltra smart UHD on the 21st of October.
MY order id[protected]
My estimated delivery date was 3-7 Nov, and my order shipped through beacon surface courier on 25th oct.
Shopclues provided me the tracking number which was of no use as it cant be tracked.
i registered many complaints with shopclues before my delivery date regarding that im unable to track my shipment...