ShopClues.com Complaints & Reviews

Oct 23, 2016

Updated by Jachin Victor scam*

Oct 21, 2016

Updated by kcshe50 Waiting for revert..

Thanks & Regards
ChandraShekhar K

Hyderabad | Andhra Pradesh | Cell: + 91 [protected] | Email: [protected]@yahoo.com |[protected]@gmail.com.

From: ChandraShekar [mailto:[protected]@yahoo.com]
Sent: Monday, July 25, 2016 1:33 PM
To: 'ShopClues.com'; '[protected]@shopclues.com'; '[protected]@shopclues.com'; '[protected]@shopclues.com'; '[protected]@shopclues.com'
Subject: RE: [ShopClues.com] Re: ShopClues Order #93088224

Could someone revert on this….

Thanks & Regards
ChandraShekhar K

Hyderabad | Andhra Pradesh | Cell: + 91 [protected] | Email: [protected]@yahoo.com |[protected]@gmail.com.

From: ChandraShekar [mailto:[protected]@yahoo.com]
Sent: Friday, July 22, 2016 2:01 PM
To: 'ShopClues.com'
Subject: RE: [ShopClues.com] Re: ShopClues Order #93088224

Waiting for revert…

Thanks & Regards
ChandraShekhar K

Hyderabad | Andhra Pradesh | Cell: + 91 [protected] | Email: [protected]@yahoo.com |[protected]@gmail.com.

From: ChandraShekar [mailto:[protected]@yahoo.com]
Sent: Tuesday, July 19, 2016 10:55 AM
To: 'ShopClues.com'
Subject: RE: [ShopClues.com] Re: ShopClues Order #93088224

Still date not yet received payment in my account..

Thanks & Regards
ChandraShekhar K

Hyderabad | Andhra Pradesh | Cell: + 91 [protected] | Email: [protected]@yahoo.com |[protected]@gmail.com.

From: ShopClues.com [mailto:[protected]@shopcluescom.zendesk.com]
Sent: Friday, July 15, 2016 4:45 PM
To: Shopclues Customer
Subject: [ShopClues.com] Re: ShopClues Order #93088224

##- Please type your reply above this line -##

________________________________________

ShopClues Support, Jul 15, 4:44 PM IST:
Dear Customer,
Greetings from ShopClues.com.
We apologize for the inconvenience caused to you. We would like to inform you that the refund for your order has been processed on 12th July, 2016.
The amount would reflect in your account within below mentioned timeline:
4-5 business days for Net-banking
7-9 business days for Debit Card & Cash Card
15 business days or in next billing statement for Credit card
Please note business days does not include Saturday, Sunday & Government holidays. So, we request you to kindly wait for given timeline, you will able to see the amount in your card/bank account.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Rahul
Customer Support Team
ShopClues.com
s::s
________________________________________

Shopclues Customer, Jul 9, 4:00 PM IST:
Dear Team,
Kindly make it soon as soon as possible, almost 20 days completed to pick material from my home which it is in centre of city (Hyderabad), this is too bad, need to place another product again will take 10 days to deliver..
Thanks & Regards
ChandraShekhar K
Hyderabad | Andhra Pradesh | Cell: + 91 [protected] | Email: [protected]@yahoo.com |[protected]@gmail.com.
________________________________________

ShopClues Support, Jul 9, 3:24 PM IST:
Dear Customer,
Greetings from ShopClues.com.
This is with reference to the return request which you had raised with us.
We have received a confirmaton from the courier partner that the product has been picked from your address and is In-tansit.
Please be assured that once we receive the product in our warehouse, we shall proceed further for refund/replacement. Kindy allow us 5-7 business days to share the next update with you.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Ashwani
Customer Support Team
ShopClues.com
s::s
________________________________________

ShopClues Support, Jul 7, 3:35 PM IST:
Dear Chandra,
Greetings from ShopClues.com.
This is with reference to your query regarding order no.[protected]Combo - Pack of 10 Kids Girls Plain Legging n Plain Capri ( 5 Plain Legging n 5 Plain Capri)).
We would like to inform you that we have arranged a pick-up for your product, against the order through the NuvoEx courier company. Our courier partner will contact you within 5-7 business days to get the product picked up.
Please ensure that the product is packed tightly with all accessories & invoice/warranty card, if any, which you have received along with the product. Moreover, kindly do not forget to take the pickup receipt. Further, we would like to inform you that refund or replacement will be done after receiving of product in our warehouse. You may also track your return status at http://www.shopclues.com/trackorder.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Rini Arora
Customer Support Team
ShopClues.com
________________________________________

ShopClues Support, Jul 5, 4:08 PM IST:
Dear Chandra,
Greetings from ShopClues.com.
This is with reference to your query regarding order no.[protected]Combo - Pack of 10 Kids Girls Plain Legging n Plain Capri ( 5 Plain Legging n 5 Plain Capri)).
We apologize for the inconvenience caused to you regarding pickup of the product. Based on your concern, we would like to inform you that we are arranging the reverse pick up for the product again on urgent basis. You would receive a call from the courier person to pick up the product within 6-8 days.
Request you to be available or kindly leave the complete product ready for pickup at your registered address with any family member. This will ensure the pick up does not get canceled again.
For further assistance, you may refer to www.shopclues.com/help
Best Regards,
Aman
Customer Support Team
ShopClues.com
________________________________________

Shopclues Customer, Jul 4, 6:13 PM IST:
Dear team, Still date no one turn up, could you please send some one to collect the material, which was cancelled due to size...
Sent from Yahoo Mail on Android
________________________________________

Shopclues Customer, Jul 4, 5:02 PM IST:
Dear team, Still date no one turn up, could you please send some one to collect the materials
Sent from Yahoo Mail on Android
________________________________________

ShopClues Support, Jul 2, 4:59 PM IST:
Dear Customer,
Greetings from ShopClues.com.
This is with reference to your query regarding reverse pick of your order.
We would like to inform you that we tired to pick the product from your registered address. However, you cancelled the same. Hence, we request you to confirm if you want the reverse pick of your order with in 24 hours so that we may re-initiate the same.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Ashwani
Customer Support Team
ShopClues.com
s::s
________________________________________

ShopClues Support, Jun 20, 4:41 PM IST:
Dear Customer,
Greeting from ShopClues.com.
We would like to inform you that we have arranged the pick-up for your product, against the order through courier company. Our courier partner will contact you to get the product picked up within 5-7 business days.
Please ensure that the product is packed tightly with all stuffs which you have received from ShopClues. Further, we would like inform you that refund or replacement will be done after receiving of product in our warehouse, alternately you can track your return status at http://www.shopclues.com/trackorder
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Ashwani
Customer Support Team
ShopClues.com
________________________________________

Shopclues Customer, Jun 18, 10:29 PM IST:
Combo - Pack of 10 Kids Girls Plain Legging n Plain Capri ( 5 Plain Legging n 5 Plain Capri) (QTY:1) delivered today[protected] but size was not matching, could you please replace size 14 Years & above

Cheers,
ShopClues Support Team.

Oct 20, 2016

Updated by manoj6280 Hi Manoj

Order Cancelled - Out of Stock
We regret to inform you that due to huge demand, we are unable to fulfil your order at this time. Your Order has been cancelled and a refund of Rs 15000.00 has been initiated for the same. We deeply apologise for the inconvenience.
My Account
product
Storage Type Water Cooler
Quantity: 1 Unit price: Rs.15, 000
Subtotal: Rs.15, 000
product
Subtotal: Rs.15, 000
Shipping Cost: Rs.0
Total Rs.15, 000
On order completion you will earn 300 Clues Bucks
Refund Mode Payment Gateway
Refund through Bank 15000.00
Total Refund 15000.00
ShopClues Refund ID 10353222
Expected Date of Refund 20/10/16
Expected Date of Refund to show in your Account 09/11/16

Oct 19, 2016

Updated by HenryJohn Hi All,

Received a call from Vijay Saxena and informed me to approach AXIS bank and punch in the voucher number. Informed him will do it tomorrow and he said that will call tomorrow morning by 09:30hrs IST

Oct 19, 2016

Updated by HenryJohn The number which is received is +91 [protected]