ShopClues.com Complaints & Reviews

Oct 27, 2016

Updated by Shivadhar Product order is different and of cheep quality, the seller is fooling the customers by send a cheep quality different product... important note to shopclues please return this product or replace it or will complaint ...Carah Multicolour Polka Print Double Bedsheet With Two Pillow Covers CRH-DB343

Oct 25, 2016

Updated by Rit Shukla Dear Shopclues Team,

I have ordered power bank with NEW FITFLY HOME GYM 32KG WEIGHT WITH 4FT PLAIN ROD+3FT CURL ROD+GYM ACCESSORIES having order no.[protected] . I have received one item on same address and how come second item is not delivered. There is some one at home all the time as we have joint family. So how can you say material returned. Please provide me details when, who and how it's returned.

Neither anyone called me nor visited my address.

After using my fund from 5th October how can you cancel my order without my concern. Are you paying me with interest.

I received call from FITFLY HOME customer support executive having no. [protected] on 19th October she confirmed that Shipment was delayed.But it will be delivered to me on 24th October 2016.

Then I received a mail from your end that my order is cancelled due to not delivered & my money will be refunded till 12th November. Means i made my payment & i have to wait for 1.5 months for my money.

Where as after discussion with FITFLY executive she confirmed SHOPCLUES cancelled my order & they didn't dispatched my consignment yet from there office. how can you make false commitments.

I want justice. I will raise issue in consumer forum & social media twitter, Facebook, what's app. For your fraudulent working behaviour.

Waiting for your reply.

Regards,
Ritesh Shukla

Nov 07, 2016

Updated by Rit Shukla more than a month gone . still waiting for the solution & my money

Oct 25, 2016

Updated by Mocho Sir i purchased a samsung led tv model no 55 JU6600 on 24th september 2016 for the price of 89000 and i got the led tv on 10th october 2016 and when i opened the box the led tv screen display was already damaged immediately i called shop clues customer care and i told the product is damaged, they said to send images of led tv which is already broken and i sent them the images on 10th october only and then they said to wait for 3 to 4 working days after that when i called customer care and asked to pick the product and refund my money they also tells me to 3 to 4 working days whenever i called them the answer is same after 16 days also nor they picked the product nor they are refunding my money so please help me to get my money back Sir.
Order id is 99322624.
Mobile no [protected]