ShopClues.com Complaints & Reviews

This is my shopclues order id 99691904
I paid Rs 2323.10 via yesbank visa Debit card for Reach Cogent Android mobile. Amount was Debited my account by Citrus Pay. But order was incomplete due to some error on shopclues.com Amount has still not been refunded, remitted to my account. I raised a complaint to Customer care via their website and online support issue report but there was not response from their end.The people who are running...

I have not recieved my item which i had payed for. My order no[protected], my id - [protected]@gmail.com. I ordered 2 goods together but recieved just 1 and the other good said, "cancellation initiated - procurement delay from merchant" what the heck is this??
Its a shame after zillions of times trying to contact them they didnt pay a heed to my problem, either refund my money or send my items fast because i needed it. I regret...

Jack Klein- pack of 3 super graphic watches about this matter .
i buy 2 quantity but received only one quantity . i complaint about this matter. customer care told me, we refund your money but no refund. 4 days already passed but no action my complaint . i am very disappointed ..otherwise i will have to against case about this matter. many request i already sent but no reply ......

Consumer Forum,

I was trying to make an online shopping of Television at shopclues.com, while I was searching for SONY Bravia 40 inches TV, I found the product SONY Bravia 40w659d 40 inches TV at 95% Discount and the price was displaying Rs.2, 999/- and when I was trying to buy it was not allowing me to move forward, with this regards I called the customer care and the executive was unable to address the issue properly and...

ShopClues order 99222540 for Folding Multipurpose Shoe Rack tier has received from your end. But in the packet no screws has found for fitting the shoe rack and all the wheels (4 nos.) was broken. So please send the all necessary screws and 4 nos. wheels for fitting the shoe rack as early as possible. without screws and wheels the shoe rack is useless....

Dear sir,

I purchased a product from shopclues.com i. e home gym 20kg set worth rs. 1021 with other equipments on 20 sept 2016, and i also paid payment of it and the expected date of delivery is 6 oct 2016, but that company wasn't provide me the correct tracking details in my account even they text me and mailed me on 30 sept that my order has been delivered, even i don't know where they delivered my product and no courier...

I ordered a prestige otg from shopclues order number 99092376 due to unavailability they cancelled the order promising me to get it from other merchant which was also not done. They just keep asking me for more time i call them give 24 hour for your enquiry give 32 hour for bla give 72 hour for refund give bla bla and bla at the end they didn't deliver and promised me to refund (Which has not been done yet) my concern is if they don't have...

I have purchased a samsung mobile from shopclues on 22sep
Still it has not delivered to me
I am calling from last 6days to courier company and shopclues but they are not responding
Also am asking for refund but they are not ready to provide me refund
The courier company xpressbees also not
Resolving the query
Kindly deliver my product on urgent basis
And try to close this type of fraudulment...

I have purchased a new lenovo battery from shopclues of rs 789. But they deliver a defective piece. Then i have return the item and they send me a confirmation message on 26 September yet they have not pickup the defective product and the money is not refunded yet. So please proceed my complaint ASAP. It is my humble request to you. And please refund the sum of 789 rs ASAP. On my bank account...

I am received a product of a cow and calf from shop clues at date 29/9/2016 on Thursday.but the product is too damage.all the parts of cow is totaly damaged. and the base is quite broken.i want to return it.please return my product as soon as possible.my order no.is99366337.please be needful.and change my product and give a new one .I am buying product from shop clues first tym.i never expect like this.pls resolve it...

Team,
It's been more than 10 days and I haven't got my order yet despite calling them and complaining.

When I am asking for to cancel my order and refund my money immediately, ShopClues saying that we can't cancel at this point.

Customer care is not helping and neither there supervisor.

They have buyer protection clause and I don't know what they are doing with that clause.
br...

Hii Shop Clues

My order no 98977624, I want to refund & retun. This item is not working and duplicate, defected & not original item, Charger is not original, software problem, bad condition phone.
I have received faulty item by shopclues. I have sent return request when I was received same day but yet till I have not received refund & not came any person for return.

Dhiraj
[protected]
br...

I am puchase Canon 700D DSLR camera from Shopclause and i receive it as carry bag was missing. and I am sending all Item Photos to Shopclause for his ready referance. but he is not help me.

ShopClues.com, Sep 8, 4:52 PM IST:
Dear Customer,
Greetings from ShopClues.com.
This is with reference to your query regarding order #96823281.
Based on your concern, As we already informed you that we would...

The Mobile I bought on 26/9/2016, lenova A1000 8 Gb black ( 6 months sellers warranty) costing Rs.3030/- is not charging properly, moreover, scratches are there on backside of it. it is an old look. So I want to replace it or return my cash. I am always buying something and something from online. that means old customer.

please do the action quickly....

Dear concern,

I purchased one mobile phone from shopclues by online on dated 14september 2016, which has been delivered on 19 september 2016 at givn address.

When i received product then i saw that mobile phone was damaged then same time i intimated with delivery boy for returnig same but he denied and said mark online complain to shop clues for returnig process.

Since, i have mailed several time...

Dear team,

My registered mail i'd : [protected]@gmail.com

My contact number : [protected] /[protected].

Kindly refer the attachment and process my refund.

I also request you to kindly transfer my all clues bucks in my bank account.

Bank details already update.
I request u to transfer any of my bank account.

#- please type your reply above...

I have purchased one battery for my mobile XOLO Q 1000 on 21 Sep 2016. The battery was initially charged upto 30% but complete night I have keep the battery charged. In the morning it shows only 30% after charging whole night. The thickness of one side of battery is also thick and after placing the battery, cover of phone not being tighten (one corner).I tried to contact you through telephone, but from their I could not get any result. I...

I ordered replacement battery for micromax a50 on 07.09.2016 with order id 98391567, for which a wrong product was delivered on 14.09.2016. I initiated replacement request, which company accepted and they sent me another product on 26.09.2016, which i shocked to see the same product again.

As i became certain that they cannot deliver, i initiated return request and asked for refund (I was charged rs.349 for a product of rs.299,...

I have purchase a mobile model no Micromax Canvas A1 -AQ4502 (Ugradable to Android 6.0 Marsh Mallow ) in shopclues.com on 2nd june 2016. Order no is this product is 92622771. After receiving this phone i had found some manufacture defect in this phone. I have complaint many times but they guys not acceptable my complaint after may times they picked my phone on July 4 as for refund. but today 26 September 2016 my refund is not initiated to...

Madarchod hamr paisa lauta de apna product apna gand me ghusa de teri ma ko chodo bhosdi wala randi wala garib aadmi ka paisa lekar apne aap kaa bahadur samaghta hai apna product apne pas rakh aur mera paisa refund kr de teri maa ke chodo randi wala Re bhosdi wala.Re mai ek garib family ka beta hu mere pas itna paisa nhi hai ki mai khi bhi paisa de du teri ma ko chodo shopclues wala sab thief hota hai poor ka paisa lekar khud rich banta hai...