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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 153

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P
pk329504r
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Product returns

Address:Kanpur, Uttar Pradesh, 208

I have a mobile from shopclues.com on date 19/07/2016 this mobile is very bad and not working so I return products on date 27/07/2016 but seller is rejected. So I Champlain shopclues.com to rejalved my problem. Please contact me my mobile no [protected] and mail id [protected]@gmail.com
Product order no #95491468...
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Address:Kolhapur, Maharashtra, 416114
Website:www.shopclues.com

My name is Kedar Rokade from M.S., I purchased moquito killer cum night lamp from shopclues.com, Product ID : 1179702 which was shipped on 24/07/16. It is defective piece and not working.I want replacement. The packet details have name of zu tisch distribution, new delhi-11087, ph.[protected]...
+3 photos
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P
psenthilkumar
from Lalgudi, Tamil Nadu
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Refund made to another account

Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com/contactus

This is the refund status message i received. They wrongly deposited my money to another account, and simply ignoring my mail regarding this.
Shopclues support, jul 23, 11:39 am ist:
Dear senthil,

Greetings from shopclues.Com

We regret for the inconvenience caused to you.

With reference to your order # 90168451 for "nokia 1100 - (3 months seller warranty)", we would like to inform...
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1
1964
from Hyderabad, Telangana
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Xiaomi redmi 2 mobile

Address:Hyderabad, Andhra Pradesh, order no.95778486

I have purchased above said mobile with purchase order no.95778486 on 24.07.16 through hdfc credit card payment. Unfortunately, i am sorry to submit that the mobile was not yet received by me. This is the service from shopclues people. This type of service was not expected from the shopclues. This was blunder mistake from our side. Any have, i humbly requested the shopclues service people to deliver the mobile at the earliest.
br...
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J
J. Venkatachalapathy
from Chennai, Tamil Nadu
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Windstar 600mm ceiling fan 24 inches (brown)

Refund my money
Name : J Venkatachalapathy

A/c Number :[protected]

A/cType : saving account

A/c Bank : INDIAN BANK

A/c Branch : C M D A Egmore branch

IFSC CODE:
Indian Bank Cmda Branch IFSC Code IDIB000I010
IFSC Code IDIB000I010add to favorite
Bank: INDIAN BANK
Branch: CMDA
MICR-No [protected]
SWIFT Code SWIFT Code...
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A
Appu Rajesh Rao
from Palghat, Kerala
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Failing to Deliver order and delay in refund of My Money

Address:632006
Website:www.shopclues.com

Myself Rajesh. Phone number-[protected] . August 1 2016, ive placed an order to buy an Protoner Home Gym.And i've paid the sum of Rs.5174 through Master card(Order No[protected]. But After two days shopclues cancelled the order itself and sent me an sms that it will refund my money. Its very Unfair act by shopclues. Its the worst and worse online shopping zone i've ever heard.I need to order My home Gym from another Good Site. So i need my...
+2 photos
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C
chandapillai
from Ernakulam, Kerala
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Refund/replacement not yet till 2 months

Address:686538
Website:shopclues.com

I ordered "piegeon coffee mug set of 4" x 2 nos. ie.. total 8 cups, on7/6/16...but received only one packet which contains 2 pkts with 2 cups each, , ie... total 4 cups only????
i complaints against it they will approve my request and agree to replace/refund
i returned the product on 21/06/16 through "professional courier"
they will received the item and refund the courier charge of Rs. 100 as clues bucks
but there...
+6 photos
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M
manoj luke
from Hyderabad, Telangana
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Incorrect product

Address:Hyderabad, Andhra Pradesh, 500003
Website:shopclues.com

Dear Sir/Madam

I have purchased and incorrect product : Product #95061822

I have been Kept on hold for several minutes on phone while i was requesting the agent to help me regarding ordering an incorrect product.
finally Ms. Apurava told ne she is going to mail me but i have not received no mail.

The Product is incorrect order and i want a refund or a credit note to purchase something else.br...
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M
manisatya
from Tanuku, Andhra Pradesh
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How to pay money

Address:534260

I always face a problem when im going to buy a product from ours honourable shopclues.

i always face this problem when im going to pay a money through cod, debit card and other payments...
+3 photos
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V
vyas Pushpendra
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Redmi note 3 32gb

Address:Ahmedabad, Gujarat, 380021

My order no is [protected] item code is BE251849 suborder no [protected] invoice date 23/07/2016.redmi note 3 32 GB .bill is not came my Mobile box.dispatch Doc no (AWB[protected].invoice no S27E64/16-17/8448.dispatch via expressbees air SFC.my name vyas Pushpendra.imei no "[protected].please send bill print.my address is B 41 pushp estate rakhiyal ahmedabad 380021....
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S
Sayyed Aarfat
from Mumbai, Maharashtra
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Order not received but marked delivered

Hi Team, I have not received order 95471037 which was marked as complete. The msg of delivered came but the product is not received The courier by which my product was to be delivered is safeexpress.I have sent multiple emails to shopclues customer service but have not received any proper response so far.Please see to it that the item is delivered at my place.we pay the money at time and does not expect such type of service from your side....
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A
amitav gouda
from Bhubaneshwar, Odisha
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Received a damaged lcd tv

Address:Gurgaon, Haryana, 761126
Website:www.shopclues.com

I have ordered a samsung 50 inch led tv on 08 july 2016, and received a damaged product on 23 july 2016. The led tv's screen has a big dent and screen has cracks including the frame. I have called several times to shopclues but there is no response from them...
+1 photos
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N
N K Joshi
from Noida, Uttar Pradesh
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Product not received as per order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir / madam,
I have received a wrong description product so i want to return it and there is mentioned in the description that i should get the battery of this product 1320 mah but i got only 1000 mah battery (Poor), earphone is defective and fake (Not nokia's product) also and charger is not nokia, handset body is not original and sound is so poor so i want to return it... Pls. Help me...
Order no. 96017587
br...
+4 photos
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V
Vhora Ayaz
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I'm complaining cheating

Address:Ahmedabad, Gujarat, 382225

Namaste sir:sir mene is company me 26 date ko car usb fan and light, car and bike scratch remover pen, 8in1 screwdriver set with LED. book karwaya tha aur unhone tbhi mere bank ac.mese pure RS.406 Kat liye aur 28 date ko muje msg bheja ke aapko 2 aug ko product mil jaye gi lekin nahi aayi to mene call kiya to bole ki 3aug ko mil jayega lekin muje nahi mila....
+2 photos
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S
sadhanabbu
from Noida, Uttar Pradesh
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Delivery of Defective Product Samsung mobile

Address:New Delhi, Delhi, 110092
Website:www.shopClues.com

I ordered a Samsung mobile on Shopclue who delivered "Dead on Arrival". I have contacted to Shopclue support care but they are just ignoring again and again. They are saying wait and wait all the time.

Here is the complete product details below:-
Order Date:24 Jul 2016, 03:34 AM
Order Number:95755374
Ordered Product:Samsung Tizen Z1 [1.2 GHz Dual Core, 3.1 MP Camera] Amount Paid:Rs.3, 740
br...
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Address:122001
Website:www.shopclues.com

IT HAS BEEN 20 DAYS, WHERE IS MY ORDER???

I WILL NEVER EVER ORDER FROM SHOPCLUES.

This is the first and last time i am dealing with shopclues. It was my huge mistake to order from this website.
I had placed very small order of two lipsticks, it has been 14 days now, and i dont know where my order is.
The courier tracker said address unreachable, i dont know which courier service is such that they...
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T
thoufeek shafi
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Not refund my money

Address:691010
Website:w.w.w.shopclues.com

I was orderd a five malti colour slim fit shirt by vsi brand but the shirt size is not comfortable me and iam send the product to shopclues by blue dart corior service and they tell that Shopclues refund money in clues bugs but they did not refund my money please make solution to this problam the custamor care service of Shopclues cheatting they tell that tomorrow give the refund but they didnt give it...
+4 photos
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S
shingalashailesh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery still not return back since 1 month

Address:560037
Website:www.shopclues.com

I have Ordered Gas Stove on 3rd July 2016 with order number[protected].

I got wrong product, that's why i try to return back product, but they not ready to return back product, I did so many call and mail still they are not taking back my item, since last one month i am waiting .

Whenever i call, they tell wait for 48hours, after that no reply, nothing

I do not know when they will take my wrong...
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D
debaduttax
from Bhubaneshwar, Odisha
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Lenovo x240 laptop/ received used and old one

Address:Gurgaon, Haryana, 122001
Website:ShopClues.com

I ordered "lenovo thinkpad x240 12.5 laptop refurb" for cod with the ammount of rs.34, 999.00 on 30th june2016 and i got it on 4th july. It is a old & damaged product. On 4th of july, i requested to return the product to shop clues and after several followup with them there is no positive response from them. Every time they said wait for 2 -3 days.
The order no. Is "94333633" and the the return id is "2942375".
This product...
+5 photos
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Address:411033
Website:www.shopclues.com

Dear sir i book nokai hanset qty 2 on line but my issue are while i got my product that time without see i pay 2 qty mobiles bill after some time i broken packaging that time i see in box only one pice of hanset so u carefully my requst that not goodt ok your company so u send mi your product with in thrre day itts matter i am very sad so take carefully...
+3 photos
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