ShopClues.com Complaints & Reviews

I have ordered 2 puma wallet and could see just 1 inside the delivery cover. it was delayed for 2days to open my product. i called n thy are stating cant be deliver its delay.. this is not how to treat customer. i want my other product if not cash back. wil b waiting for the call back and my product. this is not first time facing an issue. if i don't get my product deliver i will never use this shopclues forever and inform others as well...

Sir/ madam,

It is mentioned that on 25.03.2016, i had placed online order to shopclues for supply of one item namely royal oak victoria corner stand against advance payment of rs. 2518/-. as per the several sms, the item was supposed to be delivered within 8-10 days of booking but neither any delivery has been received till date nor any information.

Now through this complaint i request that my comp ain't may...

There was a offer on sensodyne toothpaste on shopclues offer was 1+1 toothpaste along with 1 toothbrush for 55 rs so i ordered it & what i got is toothpaste without box which was free sample not for sale. Toothpaste is expired. This is kind of product they have sent. You can see attached images for refernece.

I am expecting a quicker resolution on it & i want my money refund as i have been cheated....

I have ordered moto e 2nd gen on 1st of may and the product was faulty hence returned after two weeks. Thanks product is there with the merchant and no information provided about my refund. I called several times spoke with bhawana sharma( SME) in gugoan her manager all promised they wil get back no one responded till date.
I complaint through escalation desk no response still waiting....

Maine shopclues 14/05/2016 me order no=91647134 kiya tha jo 1627/=amount ka tha
21/05/2016 ko missing product mila jiski complain maine shopclues ke custumer care per kari phir 29/05/2016 me sopcluse ne revers pickup apne courier partner delnet se kara liya jisne revers pickup liya tha uska naam arvind tirvadi tha jiski koi reciet bhi nahi di aur iski cpmplane bhi turant maine shopcluse custumer care per kar di thi per abhi tak na...

My order no is 90373583 i did 19 april illive solid blue curtains set of 6

Defective product. Total amount 1517

. I did return all curtains set of 6.. But shopclues refund only one set curtains

252... I did called many times for my refund amount.. But not give my full amount

Please help me...

Shop clues order no[protected]

Shop clues assured that product will be delivered by july 05, 2016

But still order is nor reached me. this is really embarrassing me please help me to get my product soon.

The tracking details provided by shop clues as below
Carrier name: delnet express pvt. ltd.
Tracking number: scp21187514

Please look into the matter and help me to get...

I have ordered sony bravia kdl-40r55c 40 inches smart full hd led television through website portal of shopclues india and after confirming from customer care of the shopclues i made a payment for rs 30699 through credit card transaction on 9 july 2016. After 3 days of payment they informed me through email and not contacting me on my given contact no. To them that the order cannot be fulfilled as the tv cannot be delivered on the given pin...

Old order no. 89903462, oder date 10 april 2016, new oder no. 91248909, new oder date 06 may 2016 i received damaged product (car vacuum cleaner) after repetitive mails and follow ups, it was replaced by shopclues. then we connected that to our car, a blast sound came and along with your product, my sound player system in car got damaged. this car vacuum cleaner has created lot of damage of time, efforts, money to me. i request you to give...

This is regarding order#[protected]fitfly home gym set) that i ordered on 20th jun 2016. i got a call on 30th jun from the customer care saying that the order will be slight delayed by 2-3 days and i will get it by 4th jul 2016. then i didn't hear anything from them till 6th jul 2016. i called them on 6th jul and after couple of calls, they asked me to wait for couple of days and assured me that i will get the order by then. today (7th jul...

Dear sir/mam,
I am buy lenovo vibe p1 mobile on 15may, but it gives lots of problem, for that purpose i am going to service centre, they do not accept my mobile, due to insufficiet information on bill. And company also refuse to give me bill now. Now i am in trouble.. Please help me sir.. Please help me sir... I am belonging from a middle class family. And price of mobile is 12000 rs...

My order id is 94455895 and return id is 2962014. I have bought karbonn titanum mach six from shopclues.com from a marcgant name epic retail on 2nd july 2016 by cod. The product i have got has a problem in lcd screen so i filed a return request. Now it's been 2 days my return status says it's been rejected by the marchant. What is this? This is my first buy from shopclues and they just cheated me. This is how you treat your customers by delivering...

An ironing board is booked online with shopclues.com on cod basis, on delivery a cloth drying stand was deliverd in packed codition and cod paymentn isisa made, on complaing to shopclues with ther due process on online, they wanted photos to sent, and this process is duly complied. They replied that the complaint is approved and a return pickup and correct product will be deliverd. After a couple of days they inform me that return pickup...

Hello sir,
This in regard to hall mark roti maker which is not of hall mark company and product is not defective as there is electric shock from the appliance so I request you to refund the amount as I have complained earlier and there was no proper response and after courier is their any return 100%. There is no toll free number for shopclues and they should introduce toll free number because to talk to their executive they are...

My shopclues order no: 93533571 ordered on 21 june 2016 has not yet delivered and they send message as product delivered successfully by aramex with tracking no: [protected]. i tried contactning them through their customer care no. on various websites but none of the no. reachable and also contact them through their website forum with ticket: 7109854 but inspite of 4-5 times complaining there i didnt get a single response from them. payment...

Dear sir,
I booked order for 2 bags but received 1 bag only, which received on 29.06.16,
Please check your despatch details & send the missing 1 bag, please sir


Regards
Nandini manjunath
Ph no: [protected]...

Sir,

I am buying a product dated 14.06.2016 and drivered dated 21.06.2016 after the machine yet and i did not use delivered so i did not know the machine problem when i run the machine when the machine is not working it is wet so please change or refund.

Regards

Products information
Order no 93187399
14 jun 2016, 05:01 pm
Order date

Manual bathroom weighing...

I had ordered aquaguard enhance model water purifier by order number 93474315 on 20th jun, 2016 and received aquaguard reviva model on the 28th june, 2016. i have immediately raised a return or replacement request and the customer center said they would need 3 or 4 days to contact seller and reply back. every time i call them, they say they need 48 hours to look into the matter and they have declined my return request. i have provided them...

I have purchased oneplus2 mobile phone under special offer/deal via my smart price - shopclues.com with 40% discount.
To my surprise, on recieving product, i found the phone box tampered & manufacturing date removed.
It means product delivered to me was fairly used and i have been cheated on pretex of special deal/discount on new phone.

I have made return request same day without opening the phone box.
Shopclues...

I have order for above moser baser pendrive, its shows delivered, but i have not received yet, i want recipt from your end and couier boy no whom should i contact. please help me.
I will lodge complaint in consumer court also for harassment.

Regards
Laveen...