ShopClues.com Complaints & Reviews

I have ordered a toe ring and we payed for it but, when we open the rest of the things their " was no toe ring" and we payed for it, the delivery boy didnt let us open the package, he didnt let us open the package infront of him.. why ??
but we all customers want to check our product before reciving it,


i request shopclues team to please send my product for which i have already payed, so please send my product...

I had ordered a shoe with shop clue on “shoe studio starts @ 99” which turned out to be bogus.
Order 93187642
I received this message from shopclues
We regret to inform that your order 93187642 has been cancelled by the respective merchant due to unavailability of stock. We are trying to transfer your order to another merchant.
We regret to inform you that we are unable to fulfill your order 93187642 and therefore,...

I have purchase a 40 inch samsung LED TV from Shopclues.com. It becomes defective again and again in just 6 months only. One time it is even replaced after a long struggle. This time again becomes defective no picture only sound.
I have booked compliant with reference no. 6526543 on 8th jun 16, but neither any company representative come to me nor contacted me. They also no giving any reply of my mail. Customer support service is very...

I had ordered a sony earphone from shopclues and when I Got it, I came to know that it was not a genuine sony product but a fake one. When I lodged a complaint, after mailing them hundreds of times and calling them spending almost 60 rupees for a short span of call they agreed to return the product but they didnt returned the money into my bank account and transfered it to shopclues bucks. Then I had no other choice but to order something...

I had ordered a aircooler from shopclues. order no. 86569048 and the name of the product is Maharaja whiteline desert cooler. The delivery took too long and when they delivered the item, the product was different.
The box was original but the product inside was different. So i had informed this to shopclues.
Shopclues did investigation and found out by looking at the courier information that the fake item was delivered so later...

R/sir

After launching a complaint to consumer forum. Today they gave a no.[protected], but this no is not working. Sir now what do i do?

Subject:
Value: doa
R/sir
My sister purchased a vodafone infinium z42 nova android mobile from shopclues.com on 02/02/2016. It has a problem of touch now. We send it to service center at tulsi softronics amravati. After 1 and half of month service center...

Hi,

Recently i placed order fr this Belt and had a v bad experience. In PIc in buckle no where it shows written things like VSZ design is completely changed from what u have delivered us( It looks cheap VSZ written in Buckle..i wanted simple Buckle as displayed in the Website) kindly refund my money or replace this with the actual belt shown in order/Website.
Inline image 1( whats displayed in website)
And PFB...

This is in reference with Order ID:91830370
place on 17 may
return placed on

RETURN DETAILS
Order id: 91830370
Return id: 2868359
Return date: 31/05/2016 11:38 PM
Returns status: Declined-SC Legacy
Product: Spy Skoda Key Camera


Nowhere it is written on product page that returns should me made in 10 days
When i placed a return request 13 days later...

I ordered piegeon coffee mug double (Set of 4) worth rs.495/ quantity - 2.
But delivered item is piegeon 2 pcs coffee cup, worth rs.300/ each of 2 packs, ie. Total 4 cups
I need 8 cups but received only 4

The bill is shown in the figure is of coffee mug double (Set of 4)
But item is different
You are cheating me...
O please resolve my problem....

My sister has purchased a vodafone infinium Z42 Nova Android mobile from shopclues.com on 02/02/2016 from this no.[protected] . After got problem of touch, we send it to service station on 18 4 2016 . after 1 and half month they gave DOA .then i call to shopclues on their tollfree no. [protected] .they told me to send an email at [protected]@shopcj.com with photocopy of DOA .and i am sending this DOA from 8 june to [protected]@shopcj.com . they...

Dear sir
I was Purchase Order no. 90721139 on 26 Apr 2016, 03:48 PM . Then i am send you retune request regarding this product and you accept my request and told me you change this product and give me new box on 2-3 business days. Then you taken so much time to changing this product i m regular send you mails n you was in reply told me we solve your query with in 2-3 days ...
after so many days i m told you Please give back...

I have ordered a fogg bleu deo through shopclues on 14th of may order#91613692 which was supposed to deliver on 24th of may but on 24th of may the product didn't deliver and i got notification that "order is transferred to another merchant" now the new order#92166190 and this product was supposed to deliver on 4th of june but the product still haven't received. I have mailed them couple of times now on 14th of june they hqve sent me notification...

I was order Nokia 1100 from on line shop Shopclus.com. he had delivered deffective product. I order this product 31 may 2016 and receive 6 June 2016. After delivery I am immediately send return request but customer care not respond me. I also send mail from shopclues but no response. Product order no.92511209
Mobile casing, battery and charger duplicate....

Dear sir,


last week 06.06.2016 i am booking the moto g 3rd gen...cash on delivery.. 09.06.2016 delivery the product..but am not satisfied..you are cheating me...because you send the defective product totally worst your product..i raised the return request on 10.06.2016...when i you send the shopclues courier..all ready i am waiting for 1 week pls send the your person collect the mobile...below mention the my order...

Hi i have placed an order for a charger in shop clues with an amount of 182 rupees .i have placed a return request for the product. i havent received my money till now .order number is:[protected] and i palced a complaint through phone to shopclues but they are telling that the amount has already been sent to your bank account.but the amount is not reflecting in my account.
accont number is :[protected].please take action on this...

Dear Sir/Mam,

I have ordered URO LED Bulbs pack of 4 (3W+5W) Code[protected] on Dated 8-June-2016 11:36 PM.

My ShopClues Order Number is[protected].

Today dated 14-June-2016 I received my order but only 2 PCS of bulbs i received (3W+5W) instead of 4 Bulbs.

Second in these 2 Bulbs the 5W Bulb is not working.

Also on box which i received is printed 4 bulbs but when i open...

I want to return the product which have been delivered to me. what ever i had ordered is not the product i received.i have already paid the full payment through the COD in in time..i request you to replace my order..i have recived the order from xpress bees delivery. well i came to home and checked the parcel, i was shoked, the product is not mine please do need full to me...as soon as possible...

I ordered following product from shop cluse on 07 jun 2016:

Order no. 92870338
Prodict name - "shop street non woven fabric waterproof double bed mattress protector sheet with elastic strap - assorted."
Qty - 02 (Two).

I received the above shipment on 11 jun 2016 and paid rs. 385.00 cod.

On opening of the package only qty 1 (One) was found inside the package, however there was mentioned...

Shopclues all products very worst quality. I am totally disappointment. Shopclues is very very worst and cheating website in the world. Stop mailing for any notification This is the last warning stop selling products other wise i will complaint court. I purchased some few more product from shopclues its all very irritating me, and also i will try to purchase some new products but that product reviews very bad about the product from the already...

Dear yogesh,

Greetings from shopclues.com.

We apologize for the inconvenience caused against order no.[protected]Bull rider bike body cover with mirror pocket for bajaj discover 100, sparrow fashion designer umbrella).

We value your relationship with us and would like to offer you 169 clues bucks for one missing quantity of the product as the product is temporary not available with the merchant....