ShopClues.com Complaints & Reviews

Shopclues all products very worst quality. I am totally disappointment. Shopclues is very very worst and cheating website in the world. Stop mailing for any notification This is the last warning stop selling products other wise i will complaint court. I purchased some few more product from shopclues its all very irritating me, and also i will try to purchase some new products but that product reviews very bad about the product from the already purchased customers

Dear yogesh,

Greetings from shopclues.com.

We apologize for the inconvenience caused against order no.[protected]Bull rider bike body cover with mirror pocket for bajaj discover 100, sparrow fashion designer umbrella).

We value your relationship with us and would like to offer you 169 clues bucks for one missing quantity of the product as the product is temporary not available with the merchant. These clues bucks will be credited in your shopclues account after your confirmation. You may keep one delivered quantity with you.

We request you to acknowledge. Once we receive confirmation from your end, we will credit clues bucks which will reflect in 3-4 working days in your shopclues account.

Please note, you may use clues bucks for your future shopping at shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further queries, refer to http://www.shopclues.com/cluesbucks.Html

We look forward to your shopping with us again.

Best regards,
Aditi
Customer support team
Shopclues.com


Shopclues support, jun 9, 3:54 pm ist:

Dear customer,

Greetings from shopclues.com.

This is with reference to your query regarding order.

We apologize for the inconvenience caused to you. We are coordinating with the courier partners as well as with the merchant. Meanwhile, kindly confirm that the packet received by you, was in intact condition, packed with shrink wrap and within shopclues packaging. Please provide us with the images, highlighting the outer box condition so that the matter could be investigated further.

Please be assured we are trying our best to resolve your query at the earliest.

For further assistance, kindly refer to www.shopclues.com/help

Best regards,
Supratim
Customer support team
Shopclues.com


Yogesh suryavanshi, jun 7, 7:24 pm ist:

I got the prosuct bike xover but umbrella not received


Cheers,
Shopclues support team.

[ny0pd7-pyvj]
Reply | reply to all | forward | print | delete | show original

Add star yogesh suryanvanshi sat, jun 11, 2016 at 2:30 pm
To: "shopclues.com"
Cc: yogesh suryavanshi
Reply | reply to all | forward | print | delete | show original
Dear team,


Kindly add total amount 169+ shipping charges +deilvery charges because

You have taken amount 169+ shipping charges +deilvery charges

Into my login account against
Missing quantity of the product as the product is temporary not
Available with the merchant. These clues bucks will be credited in
Your shopclues account after your confirmation

Regards
Yogesh suryanvanshi
[protected]

On 6/11/16, shopclues.com wrote:
##- please type your reply above this line -##

[protected][protected]------

shopclues support, jun 11, 2:07 pm ist

dear yogesh,

greetings from shopclues.com.

we apologize for the inconvenience caused against order no.[protected]Bull
rider bike body cover with mirror pocket for bajaj discover 100, sparrow
fashion designer umbrella).

we value your relationship with us and would like to offer you 169 clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant. These clues bucks will be credited in your
shopclues account after your confirmation. You may keep one delivered
quantity with you.

we request you to acknowledge. Once we receive confirmation from your end,
we will credit clues bucks which will reflect in 3-4 working days in your
shopclues account.

please note, you may use clues bucks for your future shopping at
shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further
queries, refer to http://www.shopclues.com/cluesbucks.Html

we look forward to your shopping with us again.

best regards,
aditi
customer support team
shopclues.com

[protected][protected]------

shopclues support, jun 9, 3:54 pm ist

dear customer,

greetings from shopclues.com.

this is with reference to your query regarding order.

we apologize for the inconvenience caused to you. We are coordinating with
the courier partners as well as with the merchant. Meanwhile, kindly confirm
that the packet received by you, was in intact condition, packed with shrink
wrap and within shopclues packaging. Please provide us with the images,
highlighting the outer box condition so that the matter could be
investigated further.

please be assured we are trying our best to resolve your query at the
earliest.

for further assistance, kindly refer to www.shopclues.com/help

best regards,
supratim
customer support team
shopclues.com

[protected][protected]------

yogesh suryavanshi, jun 7, 7:24 pm ist

i got the prosuct bike xover but umbrella not received

[protected][protected]
this email is a service from shopclues.com.









[ny0pd7-pyvj]
Reply | reply to all | forward | print | delete | show original

Unstarred shopclues.com sat, jun 11, 2016 at 2:30 pm
Add star yogesh suryanvanshi sat, jun 11, 2016 at 2:32 pm
To: "shopclues.com"
Cc: yogesh suryavanshi
Reply | reply to all | forward | print | delete | show original
I have charged 98 rs for shipping+delivery charges against order no. 92626309
- show quoted text -

Unstarred shopclues.com sat, jun 11, 2016 at 2:32 pm
Add star yogesh suryanvanshi attachmentsat, jun 11, 2016 at 2:50 pm
To: "shopclues.com", [protected]@shopcluescom.Zendesk.com
Cc: yogesh suryavanshi
Reply | reply to all | forward | print | delete | show original
Attached snap for shipping & delivery charged which i had paid for non
Shipping product for

Kindly refund my all amount add total amount 169+ shipping charges
+deilvery charges
Infor my shop clues account with lifetime validity


Moreover attache benifit of cluebucks of 2 ka dum offer because that
Is not my concern that product not available from ur merchant i havd
Paid amount for 2 number of order

Kindly do the needful

I would like appreciated if you take proper resolution on this issue
Which is still pending

Regards
Yogesh
[protected]
[protected]

On 6/11/16, shopclues.com wrote:
##- please type your reply above this line -##

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:32 pm ist

i have charged 98 rs for shipping+delivery charges against order no.
92626309


dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

on 6/11/16, shopclues.com wrote:


[protected][protected]------

yogesh suryanvanshi, jun 11, 2:30 pm ist

dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

shopclues support, jun 11, 2:07 pm ist

dear yogesh,

greetings from shopclues.com.

we apologize for the inconvenience caused against order no.[protected]Bull
rider bike body cover with mirror pocket for bajaj discover 100, sparrow
fashion designer umbrella).

we value your relationship with us and would like to offer you 169 clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant. These clues bucks will be credited in your
shopclues account after your confirmation. You may keep one delivered
quantity with you.

we request you to acknowledge. Once we receive confirmation from your end,
we will credit clues bucks which will reflect in 3-4 working days in your
shopclues account.

please note, you may use clues bucks for your future shopping at
shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further
queries, refer to http://www.shopclues.com/cluesbucks.Html

we look forward to your shopping with us again.

best regards,
aditi
customer support team
shopclues.com

[protected][protected]------

shopclues support, jun 9, 3:54 pm ist

dear customer,

greetings from shopclues.com.

this is with reference to your query regarding order.

we apologize for the inconvenience caused to you. We are coordinating with
the courier partners as well as with the merchant. Meanwhile, kindly confirm
that the packet received by you, was in intact condition, packed with shrink
wrap and within shopclues packaging. Please provide us with the images,
highlighting the outer box condition so that the matter could be
investigated further.

please be assured we are trying our best to resolve your query at the
earliest.

for further assistance, kindly refer to www.shopclues.com/help

best regards,
supratim
customer support team
shopclues.com

[protected][protected]------

yogesh suryavanshi, jun 7, 7:24 pm ist

i got the prosuct bike xover but umbrella not received

- show quoted text -

Order dispute.Jpeg
411k view scan and download
Reply | reply to all | forward | print | delete | show original

Unstarred shopclues.com sat, jun 11, 2016 at 2:50 pm
Add star yogesh suryanvanshi sat, jun 11, 2016 at 3:34 pm
To: "shopclues.com"
Cc: yogesh suryavanshi
Reply | reply to all | forward | print | delete | show original
Dear team,


Waiting for your response

On 6/11/16, shopclues.com wrote:
##- please type your reply above this line -##

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:50 pm ist

attached snap for shipping & delivery charged which i had paid for non
shipping product for

kindly refund my all amount add total amount 169+ shipping charges
+deilvery charges
infor my shop clues account with lifetime validity


moreover attache benifit of cluebucks of 2 ka dum offer because that
is not my concern that product not available from ur merchant i havd
paid amount for 2 number of order

kindly do the needful

i would like appreciated if you take proper resolution on this issue
which is still pending

regards
yogesh
[protected]
[protected]

attachment(S):
order dispute.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/9kqzbjx0n0phklstfykaezapi/?Na...⇄

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:32 pm ist

i have charged 98 rs for shipping+delivery charges against order no.
92626309


dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

on 6/11/16, shopclues.com wrote:


[protected][protected]------

yogesh suryanvanshi, jun 11, 2:30 pm ist

dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

shopclues support, jun 11, 2:07 pm ist

dear yogesh,

greetings from shopclues.com.

we apologize for the inconvenience caused against order no.[protected]Bull
rider bike body cover with mirror pocket for bajaj discover 100, sparrow
fashion designer umbrella).

we value your relationship with us and would like to offer you 169 clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant. These clues bucks will be credited in your
shopclues account after your confirmation. You may keep one delivered
quantity with you.

we request you to acknowledge. Once we receive confirmation from your end,
we will credit clues bucks which will reflect in 3-4 working days in your
shopclues account.

please note, you may use clues bucks for your future shopping at
shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further
queries, refer to http://www.shopclues.com/cluesbucks.Html

we look forward to your shopping with us again.

best regards,
aditi
customer support team
shopclues.com

[protected][protected]------

shopclues support, jun 9, 3:54 pm ist

dear customer,

greetings from shopclues.com.

this is with reference to your query regarding order.

we apologize for the inconvenience caused to you. We are coordinating with
the courier partners as well as with the merchant. Meanwhile, kindly confirm
that the packet received by you, was in intact condition, packed with shrink
wrap and within shopclues packaging. Please provide us with the images,
highlighting the outer box condition so that the matter could be
investigated further.

please be assured we are trying our best to resolve your query at the
earliest.

for further assistance, kindly refer to www.shopclues.com/help

best regards,
supratim
customer support team
shopclues.com

[protected][protected]------

yogesh suryavanshi, jun 7, 7:24 pm ist

i got the prosuct bike xover but umbrella not received

- show quoted text -
Reply | reply to all | forward | print | delete | show original

Unstarred shopclues.com sat, jun 11, 2016 at 3:34 pm
Add star yogesh suryanvanshi attachmentsat, jun 11, 2016 at 7:07 pm
To: "shopclues.com"
Cc: yogesh suryanvanshi
Reply | reply to all | forward | print | delete | show original
- show quoted text -

Screenshot_[protected]-006.Jpeg
539k view scan and download
Reply | reply to all | forward | print | delete | show original

Add star yogesh suryanvanshi attachmentsat, jun 11, 2016 at 7:07 pm
To: "shopclues.com"
Cc: yogesh suryanvanshi
Reply | reply to all | forward | print | delete | show original
- show quoted text -

Screenshot_[protected]-729.Jpeg
1005k view scan and download
Reply | reply to all | forward | print | delete | show original

Unstarred shopclues.com sat, jun 11, 2016 at 7:07 pm
Unstarred shopclues.com sat, jun 11, 2016 at 7:07 pm
Add star yogesh suryanvanshi mon, jun 13, 2016 at 6:04 am
To: "shopclues.com"
Cc: yogesh suryanvanshi
Reply | reply to all | forward | print | delete | show original

Awaiting for your response
- show quoted text -

Unstarred shopclues.com mon, jun 13, 2016 at 6:04 am
Add star yogesh suryanvanshi mon, jun 13, 2016 at 9:20 am
To: "shopclues.com"
Reply | reply to all | forward | print | delete | show original
Waitinf gor revert

On 6/13/16, shopclues.com wrote:
##- please type your reply above this line -##

[protected][protected]------

yogesh suryanvanshi, jun 13, 6:04 am ist

awaiting for your response



dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

yogesh suryanvanshi, jun 11, 7:07 pm ist

on jun 11, 2016 7:02 pm, wrote:

attachment(S):
screenshot_[protected]-729.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/udec0ikb9bnvpenermrmwygnt/?Na...⇄

[protected][protected]------
- show quoted text -
screenshot_[protected]-006.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/dhnanvrne9o2emzgrtnkqjk6h/?Na...⇄

[protected][protected]------

yogesh suryanvanshi, jun 11, 3:34 pm ist

dear team,


waiting for your response

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:50 pm ist

attached snap for shipping & delivery charged which i had paid for non
shipping product for

kindly refund my all amount add total amount 169+ shipping charges
+deilvery charges
infor my shop clues account with lifetime validity


moreover attache benifit of cluebucks of 2 ka dum offer because that
is not my concern that product not available from ur merchant i havd
paid amount for 2 number of order

kindly do the needful

i would like appreciated if you take proper resolution on this issue
which is still pending

regards
yogesh
[protected]
[protected]

attachment(S):
order dispute.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/9kqzbjx0n0phklstfykaezapi/?Na...⇄

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:32 pm ist

i have charged 98 rs for shipping+delivery charges against order no.
92626309


dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

on 6/11/16, shopclues.com wrote:


[protected][protected]------

yogesh suryanvanshi, jun 11, 2:30 pm ist

dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

shopclues support, jun 11, 2:07 pm ist

dear yogesh,

greetings from shopclues.com.

we apologize for the inconvenience caused against order no.[protected]Bull
rider bike body cover with mirror pocket for bajaj discover 100, sparrow
fashion designer umbrella).

we value your relationship with us and would like to offer you 169 clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant. These clues bucks will be credited in your
shopclues account after your confirmation. You may keep one delivered
quantity with you.

we request you to acknowledge. Once we receive confirmation from your end,
we will credit clues bucks which will reflect in 3-4 working days in your
shopclues account.

please note, you may use clues bucks for your future shopping at
shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further
queries, refer to http://www.shopclues.com/cluesbucks.Html

we look forward to your shopping with us again.

best regards,
aditi
customer support team
shopclues.com

[protected][protected]------

shopclues support, jun 9, 3:54 pm ist

dear customer,

greetings from shopclues.com.

this is with reference to your query regarding order.

we apologize for the inconvenience caused to you. We are coordinating with
the courier partners as well as with the merchant. Meanwhile, kindly confirm
that the packet received by you, was in intact condition, packed with shrink
wrap and within shopclues packaging. Please provide us with the images,
highlighting the outer box condition so that the matter could be
investigated further.

please be assured we are trying our best to resolve your query at the
earliest.

for further assistance, kindly refer to www.shopclues.com/help

best regards,
supratim
customer support team
shopclues.com

[protected][protected]------

yogesh suryavanshi, jun 7, 7:24 pm ist

i got the prosuct bike xover but umbrella not received

- show quoted text -
Reply | reply to all | forward | print | delete | show original

Add star shopclues.com mon, jun 13, 2016 at 9:20 am
Reply-to: "shopclues.com"
To: yogesh suryavanshi
Reply | reply to all | forward | print | delete | show original
##- please type your reply above this line -##


Yogesh suryanvanshi, jun 13, 9:20 am ist:

Waitinf gor revert
- show quoted text -
[ny0pd7-pyvj]
Reply | reply to all | forward | print | delete | show original

Your message has been sent.
Add star yogesh suryanvanshi mon, jun 13, 2016 at 9:52 am
To: "shopclues.com"
Reply | reply to all | forward | print | delete | show original
Dear team waiting for response

Kindly check trail mails

Still id not add clues buck amount in my login

Clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant.

On 6/13/16, shopclues.com wrote:
##- please type your reply above this line -##

[protected][protected]------

yogesh suryanvanshi, jun 13, 9:20 am ist

waitinf gor revert

[protected][protected]------

yogesh suryanvanshi, jun 13, 6:04 am ist

awaiting for your response



dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

yogesh suryanvanshi, jun 11, 7:07 pm ist

on jun 11, 2016 7:02 pm, wrote:

attachment(S):
screenshot_[protected]-729.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/udec0ikb9bnvpenermrmwygnt/?Na...⇄

[protected][protected]------
- show quoted text -
screenshot_[protected]-006.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/dhnanvrne9o2emzgrtnkqjk6h/?Na...⇄

[protected][protected]------

yogesh suryanvanshi, jun 11, 3:34 pm ist

dear team,


waiting for your response

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:50 pm ist

attached snap for shipping & delivery charged which i had paid for non
shipping product for

kindly refund my all amount add total amount 169+ shipping charges
+deilvery charges
infor my shop clues account with lifetime validity


moreover attache benifit of cluebucks of 2 ka dum offer because that
is not my concern that product not available from ur merchant i havd
paid amount for 2 number of order

kindly do the needful

i would like appreciated if you take proper resolution on this issue
which is still pending

regards
yogesh
[protected]
[protected]

attachment(S):
order dispute.Jpeg -
https://shopcluescom.Zendesk.com/attachments/token/9kqzbjx0n0phklstfykaezapi/?Na...⇄

[protected][protected]------

yogesh suryanvanshi, jun 11, 2:32 pm ist

i have charged 98 rs for shipping+delivery charges against order no.
92626309


dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

on 6/11/16, shopclues.com wrote:


[protected][protected]------

yogesh suryanvanshi, jun 11, 2:30 pm ist

dear team,


kindly add total amount 169+ shipping charges +deilvery charges because

you have taken amount 169+ shipping charges +deilvery charges

into my login account against
missing quantity of the product as the product is temporary not
available with the merchant. These clues bucks will be credited in
your shopclues account after your confirmation

regards
yogesh suryanvanshi
[protected]

[protected][protected]------

shopclues support, jun 11, 2:07 pm ist

dear yogesh,

greetings from shopclues.com.

we apologize for the inconvenience caused against order no.[protected]Bull
rider bike body cover with mirror pocket for bajaj discover 100, sparrow
fashion designer umbrella).

we value your relationship with us and would like to offer you 169 clues
bucks for one missing quantity of the product as the product is temporary
not available with the merchant. These clues bucks will be credited in your
shopclues account after your confirmation. You may keep one delivered
quantity with you.

we request you to acknowledge. Once we receive confirmation from your end,
we will credit clues bucks which will reflect in 3-4 working days in your
shopclues account.

please note, you may use clues bucks for your future shopping at
shopclues.com and 1 clues bucks is equivalent to 1 rupee. For further
queries, refer to http://www.shopclues.com/cluesbucks.Html

we look forward to your shopping with us again.

best regards,
aditi
customer support team
shopclues.com

[protected][protected]------

shopclues support, jun 9, 3:54 pm ist

dear customer,

greetings from shopclues.com.

this is with reference to your query regarding order.

we apologize for the inconvenience caused to you. We are coordinating with
the courier partners as well as with the merchant. Meanwhile, kindly confirm
that the packet received by you, was in intact condition, packed with shrink
wrap and within shopclues packaging. Please provide us with the images,
highlighting the outer box condition so that the matter could be
investigated further.

please be assured we are trying our best to resolve your query at the
earliest.

for further assistance, kindly refer to www.shopclues.com/help

best regards,
supratim
customer support team
shopclues.com

[protected][protected]------

yogesh suryavanshi, jun 7, 7:24 pm ist

i got the prosuct bike xover but umbrella not received

- show quoted text -
Quick reply

I ordered a combo pack of two checked shirts one red and one blue
The product delivered was two checked shirts one yellow and one green
And when i asked for return first it approved and then no one came to pick the product what they said was i was not available for return and they have closed the return request
My son was there at home all the time and they didnt even contact any of the two numbers i provided to them
The irony is that the same shipping company is delivering products to me that i ordered from paytm which acts as a proof that my house was not closed
And now i am going to the consumer forum and media

My shipment no.92584023 combo track paint & tshirts pack but shopclues deliver wrong product me a ladies legging i ask only my combo pack totaly fraud services this is my 2nd chance order 4 shopclues, is a cheater i book this order on 2nd june 2016 & delverd.date give me 7th june 2016 del.time at 16:15pm my son inform me at a time & i complaint shopclues custmercare center on mobile 7 june 2016at 16:30 i want my shipment.

I book order no.90265926 in shoclues in april-2016 For 'chevrolet 8 Siter car body cover ₹ 455/- but send me small 5 siter cover, after delevry nex day i go to long officiyal tour so i can not proper chack item.
As soon as i come to home and chack over the car, that cover s very samall, so i give complain to shopcluse, reply me from thare your replace time is over so we can not do it.
But sir, my requist to you and shopcluse, i accept my mistic for log period, but very mistic from suplayer side for send rong size item so requist ple.justyfie this meter thaks.

I had ordered for a frabjous designer wooden cupboard but insted i get a small
Box of cloth wrapped by your courier i just want to know how this things happen and how the things get replaced
A wooden cupboard with a small box somewhere about 1 kg

I order for wooden cupboard but i get a small box with cloth packing
Please let me know about the product whether i have ordered a wrong product or your company had dispatched a wrong product on my name
I want to know the all the details about my order on your product

I purchased a product from Shopclues.com on 25th May and was not delivered on time. So I requested to cancel the order. They never cancelled or delivered the product and marked it as delivered in there system.

Payment was made through Payumoney, which has a buyer protection policy and this policy is of no use.

I have been calling shopclues.com for update and everytime since 31st may they are telling that the product is delivered. I have asked for a proof of delivery to be presented. Payumoney and Shopclues.com both the companies have been delaying the refund and everytime promise for a resolution in 48 hrs. I am not sure is they are going to get the proof of deliver from some other country or planet, as its taking so long.

Its not the first case they even sold a fake product to me, for which I had to fight to get a refund.

It is a clear case of IPC 420 for cheating a customer and then harassing the customer everytime when I call them by making me wait on call for more than 20-25 minutes and no resolution.

I seek a case of forgery and separate case filed under Consumer Protection Act 1986 to against Shopclues.com

The product is not working and is damaged and there was neither warranty nor manual in the box the thermocol inside the box used for protection of the parts was broken into small pieces and the condition of the food processor box was also not good and it seemed as the product was 2nd hand so sir we request you to replace it please my order id (ShopClues order[protected]

Name: naveen kasondhan
Mobile no: [protected]
Email: naveen. [protected]@gmail.com
Order no: 91844259
Order item: sony 500 gb hard disk

I ordered a sony gb hard disk on 18th may 2016 and made my payment through a debit card. On 20th may i was informed that there will be a delay due to unavailability of the item. On 24th may i was informed that the order has been cancelled by the respective merchant due to unavailability of stock.
On talking with the customer care i was informed that they are giving a 1 tb sony hard disk in the same price as 500 gb was unavailable and the order will be shipped in the next 3 working days. I believed them.
On 3rd june i was informed that there will be a delay in this order also. On the same day i was informed that the order has been cancelled as the merchant has refused to fulfill the order.
On talking with customer care they informed me that they are transferring my order to another merchant via order no. 92641800.
Again on 5th june i was informed that there will be delay due to unavailability of stock. The same mail was received by me on 7th june also.
Therefore being tired of this delay i cancelled my order in the eve of 7th june.
Now i came to know that it will take 7 to 9 working days to refund my money.

What the hell these people are doing there? These people don't update data on their site?
First they said that the item is unavailable. Then how they showed that item and booked the order?
Than they told that the merchant has refused due to unavailability of item. This joke was told to me 3 times. Your merchant refused your order 3 times than what you and your merchants are doing?
They informed me about the transferring of my order than surprisingly the same orders were also not fulfilled.

I ordered that product in an urgency and i made my payment of rs. 3, 367/- immediately. 21 days has been passed and the item was not provided by shopclues.com. I faced a lot of problem in my office due to this delay as i am chartered accountant student and pursuing my articleship in a reputed firm. My money as well as my time both are wasted.

Hi my name is Dubasi.kiran I have ordered Philips Speaker System (black colour)
Product ID: 92858381
On 29/05/2016, my ordered ID is 92404358. I paid money through net banking. But SHOPCLUES didn't delivered my product with in the time. And cancelled my order and tell me that the product is unavailable. But in the website there is in stock available. This way SHOPCLUES cheating people. So please kindly take necessary action

A nokia 1100 mobile (Cost rs. 799) phone was ordered by me (Asmita adhana) on 6th june 2016. The phone delivered to me (Dated - 8th june) is entirely defective and not even starts. The order number of the product is #92740242. As per the customer care suggestion, i want to get my money refunded as soon as possible. The order was paid by cash on delivery.

I purchased hp laptop 171tu from shoclues on 12/05/2016 vide order no. 91554712. I got the defective product on 17/05/2016 which was reverse picked up by shopclues on 19/05/2016. By that day i have been waiting for refund rs 26999/-. I have made several complaints but no action has been taken till date. Either return my money by tomorrow or get ready to face the consequences...

Maine 2 june ko nokia mobile 3120 mangaya aur mujhe mobile ki jagah uske uper ka cover bhej dia gya hai.
site par dikhaya ja raha tha ki mujhe charger milega.aur phone mai jo jo sare option the wo bhi wnha dikhye hue the order book karne ke baad wanha aa raha hai mobile cover.ab mai iska kya karu. mujhe ye nahi chaiye.384 rs mujhe cash on delivery le liye gae aur packet bhi khol kar nhi dekhne dia.mujhe apne fund wapas chaiye. maine 8 june ko ye recive kia hai.

Buy one mobile hendset on your company rs.299 + shipping charge total 428.but your company is totaly Ford.i received today 8.6.2016 at 2.30 pm only mobile casching with damage totafuta siz.i want to return my money 428.other wise i am going to consumarforam against your company.
my mobile no.[protected].
please call me with the details.and return my money.

Lekhika gogoi

Mene ek lunch box order kiya tha uska price hai 250. Jab mere pass sales man aaya to usne bil bataya mujhe 650 ka jabki order me price tha 250 or mujhe jo mail aaya tha usme bi uska bill tha 250. But jo sales man me pass jo slip thi usme 650 ka bill tha isliye mujhe order nhi mila ab iski responbity kon leta hai kya yesi service dete hai apne customer ko
Mera name umesh kumar
My order 92660837. No.

The order no. 92490492 and the product details are as follows: Morphy Richards D55W 1.5l Electric cooker. I wanted to inform you that I am highly disappointed by the product delivered. I need to get my money refunded. Earlier it was defected and I got it replaced but again the replaced product is also not working properly. I am highly fed up with their bad services. Moreover I have been trying to inform them continuously from past four days but they are not giving any response. I want an urgent refund for the product.

Hi I had call to shopclues at 17:15 today for get the information of my late delivery of products, which should delivery by today as per shopclues site showing me the date but when I called to shopclues regarding to get the information the my call receiver was not able to satisfy me then I told him to transfer my call to supervisor then I was describing my problem to supervisor and without discussing with my supervisor has disconnected my call...Kindly tell my it is the manner of supervisor ...for this they I are getting salary from shopclues who cannot hear customer problem and disconnecting the call..
I request you to kindly get the call recording of mentioned timing of call and take require action against supervisor ...at least he should not disconnect the call without hearing customer problem, he is not getting salary of disconnecting customer call from shopclues.

This company has deliver me the wrong and defective product and the battery from the box was also missing. the product which i saw in the image of shopclues site and the product delivered to me is different. even though the picture of the product on the box and the pruduct inside the box is also different. and raised the return request on the same day i received the product.
but it is over 10 days the company is not taking action still they have not refunded my amount, however it is under 10 days buyer's protection limit. according to the rule the company should take action with in 3 to 4 working days but it is more than 10 days, they have not taken action and not refunded my amount as well as this is a case of fraud and cheating also

Order number: 92076977

Item: frazzer 18 w led bulb (Combo pack of 2)

Issue: broken product. There is no holding pin on base of led bulb.

I sent the mail to shopclues customer care for return the product. Still i am not getting proper reply from shopclues.

There is not available "request for return" link in order history page for order number 92076977

I required my moneyback.

Never buy any thing from shop clue all fraud doing check my saving on purchase as copy past of my purchase orders attached my below detail is of last order for which m struggling for refund as product sent was damage and now not accepting return and giving refund
09 may 2016, 06:47 pm 91406185
Whirlpool win a/c - 1.2t-magicool platinum v (Qty:1)
Rs.22, 689 complete


Rs. 189, 130you saved so far
At shopclues.com
Order date order number ↓ ordered product (S) amount paid status action
23 may 2016, 06:29 pm 92130875
Gun tracker and pins 8 mm (Qty:1)
Rs.925 return picked up reorder this order

View return

Print shipping
Return guidelines
23 may 2016, 12:32 pm 92109183
Whirlpool 1.2 ton 5 star split ac - 3d cool platinum v - silver (Qty:1)
Rs.24, 489 complete reorder this order

Request for return

Submit feedback
23 may 2016, 12:28 pm 92108869
Whirlpool 1.2 ton 5 star split ac - 3d cool platinum v - silver (Qty:1)
Rs.24, 489 payment failed reorder this order
17 may 2016, 07:56 pm 91820385
Puma wave mens red & blue flip flops (Qty:5)
Rs.0 complete reorder this order

View return

Submit feedback
09 may 2016, 06:47 pm 91406185
Whirlpool win a/c - 1.2t-magicool platinum v (Qty:1)
Rs.22, 689 complete reorder this order

View return

Feedback already posted.
09 may 2016, 06:40 pm 91405884
Whirlpool win a/c - 1.2t-magicool platinum v (Qty:1)
Rs.22, 689 transaction failure reorder this order
09 may 2016, 02:22 pm 91392965
Carrier estrella premium 1.5 ton 5 star window (Qty:1)
Rs.30, 989 payment failed reorder this order
09 may 2016, 01:35 pm 91390689
Carrier estrella premium 1.5 ton 5 star window (Qty:1)
Rs.30, 989 payment failed reorder this order
09 may 2016, 01:33 pm 91390596
Carrier estrella premium 1.5 ton 5 star window (Qty:1)
Rs.30, 989 payment failed reorder this order
09 may 2016, 01:30 pm 91390451
Carrier estrella premium 1.5 ton 5 star window (Qty:1)
Rs.30, 989 payment failed reorder this order
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