Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 168

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Ranchi, Jharkhand, 843004

Order no. 89934362 for 5 pcs non-stick induction safe cookware but it is not induction base because of there is no induction plate at the bottom of the cookware set. It is plane cookware set . Pls. Replace this set and send induction base 5 pcs non-stick cookware. It is very light cookware set. It is not strong, it is normal cookware set. Pls. Again request you, send induction base 5 pcs non-stick cookware set....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit Varshney
from Mumbai, Maharashtra
Report
Copy

Defective wrong product

Address:Aligarh, Uttar Pradesh, 202001
Website:www.shopclues.com

I have ordered amiraj stainless steel kitchen press code: 83864861 merch ref: ab - 135 (Kitchen press) from shopclues and my ordered id is 90439791on 20 april 2016. I recived defective product. Ur statement in product detail...Dat it is of 1 kg is wrong...It is only 1/2 kg nd name of product amiraj is not on the product..
Product defective customer care not work...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shaik27
from Chennai, Tamil Nadu
Report
Copy

Product delivery status

Address:600023

Hi

My order no : 90025756
I already given a complain to your customer support that my product has been not delivered but its showing delivered on your app and the executive given a ticket i'd 6712537 two days before still nothing happen for me. I got a call from your couriers department yesterday also still they are asking me the product delivered or not even they don't know about the product status. As a customer still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bubu222
from Ghatal, West Bengal
Report
Copy

No delivery even after 15 days.

Address:Ranchi, Jharkhand, 834005

It is very worst experience with shop clues that delivery has not been performed even after 15 days of booking
and the most pitiful thing is that it (delivery) has been confirmed by the shop clues by sms and email. Even clue bucks has been
alloted by the shop clues. I have already registered a complain with customer care two days before yesterdays but still no reply, no action
has been taken. It is the worst experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEbaraj62
from Bhubaneshwar, Odisha
Report
Copy

Delivery of a duplicate footwear vide order no-90461801

Address:Khordha, Odisha, 751002
Website:www.shopclues.in

I had booked the product Code[protected] for Oricom Foot Wear by payment of Rs 399/- in advance through Credit Card.The product booked was White and Black and no name has been written on the body of the footwear. But on receipt of the product I find that the product is of White and Blue colour .The soul of the article is very thin guage.The name Honda and SKR has been on each side of the product even if on the soul.I had requested to change...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitjoshij65
from Valapattanam, Kerala
Report
Copy

Headset

Address:Bidar, Karnataka, 585401
Website:shopclues

I am ordered an product 8 April but delivery date 18 April after some delay they said we will promise you to 30 april i said ok after then they replaid me your product is returned we will refund you in 10 days they are such fool they just doings timepass for evey one worst ever shopping site πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
My email is [protected]@gmail.com
Phone [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mano boopathy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is not delivered in my address

Address:603002
Website:www.shopcludes.com

Hai sir my name is boopathy Apr 17 2016 formal belt order now so i want not to delhiverd in my address my order number is 90276630 please belive me Apr 17 2016 allen cariee formal shoes order number is 90276633 order now its delhiverd in my address but formal belt order number is 90276630 not delhiverd but delhiverd successfully coming the my phone but not delhiverd in my address...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi_679
from Mumbai, Maharashtra
Report
Copy

Fake sony bluetooth headphone

Address:New Delhi, Delhi, 462021
Website:www.shopclues.com

Hi
I ordered a sony bluetooth headphone online, when i got this stuff it was working properly, after couple of month it stuck, then i went to sony service center they asked me for bill and i have shown invoice, they replied this is not valid they are not our seller. My money got waste i call so many time on there cc but no one is ready to help. No reply ..!!
Shop clues is a fake site....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lenkapradipta_2000
from Jalpaiguri, West Bengal
Report
Copy

Received damaged laptop

Address:122001
Website:shopclues.com

To,
Clues network pvt. Ltd.
Building no. 112, sector - 44, gurgaon, haryana 122001
Tel[protected]
Sir,
I have ordered a labtop-hp-notebook 15-ac-122tu i3 5th gen 4gb ram/ 1tb hdd dos (Silver) from shopclues.com on 13-april-2016 vide order no[protected], product was delivered on 21-april, 2016 with sl. No-cnd60432f9, product model no-n8m18pa as per shopclue.com. As it is a dos mechine, while going for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjiv sain
from Dehra Dun, Uttarakhand
Report
Copy

Order not delivered

Address:248009

Dear sir/madam
My first experiences with you is very bed,, i have placed one order on12th april 2016, but till date not received.

I have mail on 21st april 2016 to courier office but no satisfactory answer recived.
I will not recommend to my friend circle for purchase anythig from shopclues on line marketion,, i am regular customer of amazon, flipkart but there service is very good.


I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEPAK7719
from Delhi, Delhi
Report
Copy

I haven't got my product, but it is showing delivered

Address:New Delhi, Delhi, 110048
Website:www.shopclues.com

I have not got my product, why it is showing delivered
I have not got my product, but it is showing delivered
ask to wait 48 hrs by customer care

i am trying to call courier company number but no response
sir

i have ordered a product from shopclues of Samsung Galaxy J7 mobile on 23.04.2016 they dispatch by 24.04.2016. then till today it is undelivered. they are saying it is delivered. then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Garg Ldh
from Patna, Bihar
Report
Copy

Miscommunication by mr. vishal sharma

Address:Ludhiana, Punjab, 141002

I was planning to buy a ac from your valuable online store. But i was not confirmed, so i havn't completed my purchase.
After Some time i got a call from Mr. Vishal Sharma, He has given me two discount vouchers worth Rs.350 each and assured me for free installation.
After That i have placed my order.

When delivery was completed, Panasonic people are asking for Rs.1000 for installation.

When i called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hiren_jatakiya
from Mumbai, Maharashtra
Report
Copy

Money deducted, product not received

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I ordered product with order no 89701783 on 07 apr 2016 of 180 rs. And i did not received product yet and they marked status as order "completed", support staff is not behaving properly. Please do needful. Thanks in advance for your favorable reply.

Product url :- http://www. shopclues.com/set-of-5-adorable-kids-100-cotton-contrast-side-panel-lower-pyjamas. Html...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajit_25
from Pune, Maharashtra
Report
Copy

Refuse to provide bill/ invoice for the purchased product

Address:122001
Website:shopclues.com

I had purchased videocon vae183 chill mate direct-cool single-door refrigerator (170 ltrs, 3 star rating, burgundy red) from shopclues.com

Order no. 86826180 dated 01.03.15

Seller did not provided bill /invoice with product.

Now they are refusing to provide bill/invoice.

Due to unavailability of bill i am unable to avail manufacturer warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
munirathnamgoud
from Mumbai, Maharashtra
Report
Copy

Aoc 20" led e2070swn monitor / manufacturing defect

Address:517501
Website:ShopClues.com

Shop clues online website: i purchase this product. Having big white dot in monitor. This product is manufacturing defect. I complaint[protected] product return request, no response till now, i complaint somany time, i call somany times, i send messages somany times but no response. Model: aoc 20" led e2070swn monitor, order number 89509393, this monitor screen problem, return id: 2773240...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Mahesh Chand Kaushik
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Usb led light for laptop product id : 72494378

Address:New Delhi, Delhi, 110030
Website:www.consumercomplaints.in

Blu dart waybill no : [protected] reference no : 90052703
Pickup date 14 april 2016
From gurgaon
To new delhi
Status shipment delivered
Date of delivery 16 april 2016
Time of delivery 11:09
Recipient sandeep
Status and scans
Location details date time *
Waybill no : [protected]
Vasant vihar shipment delivered 16-apr-2016 11:09
Vasant vihar shipment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goldy saab
from Noida, Uttar Pradesh
Report
Copy

Spy pen hd camera with expendeble storage

Address:144005
Website:shopclues.com

Respected sir i am order spy pen hd camera with expendeble storage on (Cod) which's order no.Is[protected]Tracking no.S[protected] is deliverd 22/04/2016. When i checked spy pen hd camera it's not capturing any vedio and photo's. Please change my product. Or resolve issue regarding vedio and images recording.I shallbe very thankful to yoy for this act of kindness
Contact:-[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan92
from Mumbai, Maharashtra
Report
Copy

Request for refund/return.

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.shopclue.com

I ordered 5 in 1 air sofa cum bed air lounge inflatable[protected] on 28 jan but it was cancelled due to some issue with merchant then they generate new order on 10 feb which is 5 in 1 air sofa cum bed air lounge inflatable[protected] but now it's air pump is not working so i want to return it. The order which i placed have 6 months warranty but shopclue didn't give me the any specs confirmation of the new merchant product.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashok masih
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Godrej GWC 18GU3 WNC 1.5 ton 3 star Window AC

Address:181133
Website:na

Dear Sir,

I have purchased one AC as per below details from your site & installed few days back. But it is not working properly & not cooling even room after 5-6 hours.
Order No: 53035583 dated 22 May 2015
Date of Dly: 4th June 2015
Today i seen its booklet (attached) received without any dealer name & stamp. Plz confirm whom i contact for its repair / service for good working.
Your early reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Neyamathullah Nisar Ahamed
from Chennai, Tamil Nadu
Report
Copy

Air cooler

Address:600017
Website:www.shopclues.com

On 03.04 2016 I paid money and purchased a Air cooler at the cost of Rs.7998 .But after 13 days it was delivered in damaged condition .I sought return and refund of amount .But they wanted photos of the damaged product.That also I sent .They wanted time.But again they said they need some more photos.I refused as my money is locked up for more than 15 days.I sent mail to take back the damaged product and return of my money.But they are simply...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy