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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 169

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I
Indu Choudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding order number 90518084

Address:Sikar, Rajasthan, 332001

Dear sir,
I booked purse via order number 90518084. But you debited the fund two times from my account. I've proof of that. Please refund my fund and deliver my desired item asap. Booked item one but debited history two... Why...????
Details are as follows:---

An amount of 334 inr has been debited to a/c no xxxxxxx1013007 by pos transaction. On 22-apr-16 17:10:15 now clear balance is credit inr 5313.39
br...
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S
Swati K.
from Delhi, Delhi
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No refunds i got

Address:Mumbai City, Maharashtra, 400088
Website:www.shopclues.com

I am extremely disappointed with their service. After calling thousand times also they are not giving back the money.

Refund for order no. 82666492 & 83587465

Hope to see some action against them....
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I
Indu Choudhary
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Complaint regarding order number 90353001

Address:Sikar, Rajasthan, 332001

Dear sir,
I booked product in pink colour, but in my mail i'd (In your received mail) product colour shows black. So please do needful and short out my problem and send desired item. Details are as follows:---
Order number 90353001
Order date[protected]
Payment done online
Please deliver me my desired product.

Thanks and regards
Indu choudhary...
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S
sanjay2701
from Mohali, Punjab
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No delivery of product.

Address:212404

My friend purchased one tv (Sony) from shopclues.com & company assured to send delivery on 19th of april-2016. For the product he paid rs 26591/-
His order no is 89944503 through carrier beacon surface. But still no delivery is there. Pl do needful in favour of him....
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S
Shiv Tailor
from Gurgaon, Haryana
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12 pair stackable shoe rack

Address:Gurgaon, Haryana, 122015
Website:www.Shopclues.com

I ordered 12 pair stackable shoe rack from shopclues.com order no[protected], amount 427. I received order today noon, but i found the product in damage condition and use product which provided by shopclues.com. I want to refund my money back from shopclues.com...
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N
Nikhil Sappal
from Mohali, Punjab
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Hitachi-window raw218kud (1.5t - kaze plus)

Address:Jalandhar, Punjab, 144003
Website:SHOPCLUES

Return status: declined-sc legacy
2770326
Return
89404473
Order number
02 apr 2016, 05:14 pm
Order date
10 apr 2016, 05:52 pm
Return request date
Replacement
Action

Hitachi-window raw218kud (1.5t- kaze plus)
Selling price
Rs.23, 490
Quantity
1
Reason
Only product is damaged.
Mini

10 apr...
+4 photos
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S
Siddhi Sakpal
from Mumbai, Maharashtra
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Ganesh quick dicer

Address:Mumbai City, Maharashtra

Used product has been delivered . Product contains scratches . Small part of the product is broken . Low quality steel is been in the product . Packing is old and torn from all edges . Product contains blunt blades . Product colour is dull and contains black muddy patches on it . Worst product . Please replaces the product or give cash back as soon as possible....
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I
indupriyajay
from Bengaluru, Karnataka
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Asus zenfone laser 2 ze550kl

Address:600073
Website:shopclues.com

Delivered – shopclues order 90146769 this is my shop clues delievery id... I bought asus zenfone 2 laser ze550kl 16gb - (6 months brand warranty)

Code: 86019911

Options: color: white
In ordered mobile my box item contained one headset... But received my parcel in that not having headset... In shop clues website not providing head set for this mobile i want that headset otherwise i will return my mobile...
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S
sohanlal06
from Gurgaon, Haryana
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I am waiting for pick up the product because i received wrong size

Address:New Delhi, Delhi, 110034
Website:www.shopclues.com

Dear shoplclues team

i have been inform you that i did request for replacement against order no. 90042189 because i received wrong size i should 34 size of pant but no buddy come for pickup the product i have ready available for pick up the product and now i did call on your customer care mr. deepak your executive told me that i have information that product not ready you have for pick up now i am very shocked without any...
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S
Shorya verma
from Delhi, Delhi
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Moto g 3rd gen

Address:Meerut, Uttar Pradesh, 250004
Website:shopclues.com

I have ordered moto g 3rd gen mobile that is delivered 16 of april but that is not mobile which is i've ordered, i ordered moto g 3rd gen 16 gb and you have delivered moto g 3rd gen 8 gb so i requesting to you that pls resolve my complain as fast as you pls pls pls my parents are angry to you,
And in hindi...
Mene moto g 3rd gen 16 order kiya tha jo ki deliver hua hai moto g 3rd gen 8 gb jisse mere gharwale pahut gussa h pls...
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S
subrata5523
from Kolkata, West Bengal
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Product not rcvd but shopclues showing product delivered

Address:722101
Website:www.shopclues.com

On 04.04.16 i have ordered a rasna fruit plus 200 gms (Pack of 2- assorted flavours)
Code: 3457018.Via order no[protected].The shipment partner was aramex.My tracking no-[protected].

The product was not delivered by aramex to me in my location but shown in his site that delivered. This was an prepaid order of rs.105/- but still i am complaining repetedly but they have no reponse.

Shopclues grab my rs.105/-.It's...
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P
Pushpendera Singh Chouhan
from Kolkata, West Bengal
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Part are missing in my product.

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

Hi,

I have received this shipment but parts are missing. Parts Benro Tripod T600EX worth Rs 2750 and DSLR Bag Free DSLR Tutorial DVD were free along this product. But these product were missing and not delivered to me. I want refund for missing parts as I would like to keep camera so request you to Pl do the needful for missing parts.
Order Number: 90161059
Return Number: 2788148
Product: Nikon D3300...
+1 photos
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G
Gitesh19
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Order id - 89596453

Address:Thane, Maharashtra, 401305
Website:shopclues.com

I ordered samsung 55" inch tv on 7th april 2016. Estimated delievry date was 18 april. But i still doesn't recieved my product. I m unable to track my order. Tracking details are not proper. Shopclues shows product arrived at uttarpradesh. Bt i m living in maharashtra.. On sevenhorses.In site they shows that product is arrived in maharashtra on 11th of april . Bt still i dosen't got it... I m scared by seeing lots of bad reviews. Bcs i purchached...
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V
vamsikeerthi
from Mumbai, Maharashtra
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Non refund of money and 1500 rupees which has been debited from my account

Address:Guntur, Andhra Pradesh, 522007
Website:shopclues.com

This is keerthi chand
I placed an order in shopclues.com on 20/03/2016 with order number 88575749 for universal white adapter with usb cable.I got wrong product and i placed a return request but the money has not been returned from shop clues.I have sent all the details regarding the bank account and screen shots of my bank account .Please help me regarding this iissue. And i got a call from shop clues on 17/04/2016 with the number...
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A
akshayt182
from Indore, Madhya Pradesh
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Music piano is not playing

Address:487551

Dear Dear Sir,

My item not yet delivered at gadarwara . please track at your end and inform me.
If the item will not reach to my address so that i will got to consumer forum and will book complaint against to you.

Thanks
Amit Tiwari

[protected]...
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M
Madhuri Soma Shekar
from Gurgaon, Haryana
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Worst customer service and worst product received

Address:Chennai, Tamil Nadu, 603204
Website:Shopclues

Hello,

I had placed order for ovastar air cooled (3705) on 2nd of april but received 3714 model today, that to product in worst condition. No one can use that product.

Estimated delivery was on 12th of april but i didn't receive. Called customer care they gave a promised date on 15th april but i didn't receive the product. Again called on 16th april and spoke a person called rohith n he told he is the manager...
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M
Maňash K Daž
from Siliguri, West Bengal
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Samsung evo micro sd card 32 gb class 10

Address:Sonitpur, Assam, 784176
Website:www.shopclues.com

I have ordered a samsung evo 32gb micro sd card class 10 online from shopclues.com. The sd card doesnot work at all. This shopping site has fooled me by giving me a damaged sd card. Iurgently need a replacement for the damaged one.
How can a leading online shopping site do such a cheap work? I hope my problem will be solved soon or else i will have to take legal action against the company for selling defective products.
br...
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M
manoj2020
from Mumbai, Maharashtra
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Escan internet security suite

Website:shopclues.com

Original order number[protected] dated 5th April 2016.

The product was delivered by Rajkot Vendor but the product was open and the password was used by someone before. My escan renewal did not accept the password. It was a fraud by the vendor.

Returned the product and asked for a refund. Instead of refund, they are sending the product again. They did not cancel the order again. New order number is 90136015....
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S
subhajitdutta4u
from Delhi, Delhi
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Videocon 1.5 ton 5 star split ac

Address:741154
Website:www.ShopClues.com

There are two issues :
1) indoor unit is missing all together. Only outdoor unit has been delivered.
2) outdoor unit is in damage condition in a corner position.
For the product i booked the order (No:[protected] on 3rd april2016 with full payment and they delivered the half and damaged product on 12th april. After that i informed the concern dept. For the same and filled up a return replacement request as they guided...
+1 photos
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S
Shorya verma
from Delhi, Delhi
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Moto g 3rd generation

Address:Meerut, Uttar Pradesh, 250004
Website:Shopclues

Maine moto g 3rd generation 16 gb order kiya tha lekin apne mujhe moto g 3rd generation to diya lekin kewal 8 gb wala diya jiski wajah se mere ghar wake bahut naraj h mujhe ke regarding complaint karni h ya to ap mujhe moto g 3rd gen mobile de ya fir mere kuchh paise wapas kar de warne mere parents apki company ko froud bata rahe hai, pls mere parents ko galat sabit karte hue ap meri madad karein pls pls......
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