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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 170

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G
Ganapathy Thanthry
from Mysore, Karnataka
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Fake products

Hi
Recently i ordered microsoft windows 7 ultimate. Firstly the product was sent through a useless courier services who took 5 days to deliver after he received the goods. Secondly, they issued the product key for activation which turnout to be fake one. Windows web site failed to register the software resulting complete chaos and now I am unable to work properly. After complaining, they sent one more product key which again was fake....
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S
Sameeksha Surana
from Ratlam, Madhya Pradesh
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Refund did not received

Address:464001
Website:Shopclues

I have ordered 30000 mah Samsung power bank. 2 months before it was cancelled due to unknown reason by your company. I have done the pay already. I did not received my refund till date. It was of 1099 rs...
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T
TamilSelvancbi
from Gurgaon, Haryana
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Kemei 580-a 7 / charging not working

Address:Chennai, Tamil Nadu, 600081
Website:ShopClues

Recent i have bought a keimi trimmer from shop.clue site. when i was used that product and found that was not charging. and i straightaways wrote a complaint to shop clues site. just want to ensure with QA team. Are you confirm the product is working no the all.aspects???

u know the truth is i have not been used used a single time... really worst and frustrating me.

Need your utmost attention to my product replacement...
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A
azad rathore
from Akhnur, Jammu and Kashmir
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Ordered product delivered partly

Address:390007
Website:WWW.SHOPCLUES.COM

I ordered by order no. 89790991 sparkk home buy 3d double bedsheet and 1 ac blanket product code no. 84013019, with cash on delievery on 09.04.2016.Parcel delievered to me thru blue dart corrier parcel no.Awb no [protected] on 13.04.2016.When parcel opend only bedsheet found, no blanket found in this parcel. So please sent me ac blanket ....
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S
sunil1852
from Rohtak, Haryana
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My refund not transfer

Address:Sirsa, Haryana, 125055
Website:consumer complaints

Dear sir maine ek hair cliper for man trimer order kiya tha 6th march ko or wo product mujhe mila 11th march lekin wo product defulte pics tha to maine wo vapis bhej k refund ki request ki lekin aaj tak mujhe refund ni mila bs main jab v call krta hu to kehte ha 48 hour wait kr lizye aapko aapka refund mil jayega lekin milta ha ni aaj 16 April ho gyi but abhi tak refund ni aaya mere paas product vapis bhejne ki recpit v padi ha mera order...
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R
Rajanikanth Komakula
from Mumbai, Maharashtra
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Damaged delivery. Request for reverse picking and refund

Address:500032
Website:Shopclues.com

I am disappointed with shopclue of damaged to the shopclue courier partner "GATI kwe", My Order ID : 89391322, ( Symphony 12 Liter Diet 12i Air Cooler White (with Remote) error, please contact ShopClues Customer Service at Customer Support". Contacted Customer care by Mail/Call. numerous times but to no avail the issue persist. I call, standard response I get "We will get back to you in 24/48 hrs"...i want to change this product or give me...
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S
Suryatoons
from Hyderabad, Telangana
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Non delivery or delivered in wrong address. Order no: 89337695

Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com

Non delivery or delivered in wrong address.Not received by the customer. Customer : surya dubey
Order no: 89337695
Date of order:[protected]
Payment mode: net banking
Autowheel body cover- maruti 800
Code: 84948728
Merch ref: aw-bodycover-800
Customer care no:[protected]

Refund for money immediately to the account.

Not delivered to the customer and
Not...
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Address:Purba Medinipur, West Bengal, 721401

Dear sir,
I am sorry to inform you that you have sent a faulty product vide Order No. 89812901. Please arrange to refund of this product.
For such act kindness I shall grateful forever to you....
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B
Bose25
from Mumbai, Maharashtra
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Mega mass

Address:New Delhi, Delhi, 400097
Website:shopclues.com

Hi. I gave an order on 1st april 2016. I should receive on 9th april.
I got another message that delay of delivery after 4-5 days on 8th april.
Hence 8+5= 13 april supposed to get my product. If a person will buy the product on 1th april and there is no guarantee or response from shop-clues side. still have no clue about the product its almost 20 days

Telling sorry for not delivering product in time is not the...
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H
hajra pathan
from Mumbai, Maharashtra
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I am complaining about my mobile

Address:Thane, Maharashtra, 421501
Website:shopclues.com

My mobile name is reach opulent. I have bought it on 10th April 2016. I have given return request on 12th. But the response was very bad they were not talking properly and there was no tollfree number so we can talk properly my full balance were lost on call on that day. Till now I have lost 200 to250 rupees on talk time by talking them daily 4 to 5 times a day but they doesn't talk properly they are only saying that wait for 2 days 3 days...
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C
Contactshanu
from Mumbai, Maharashtra
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Branded lipstick

Address:Bangalore, Karnataka, 560008
Website:www.shopclues.com

I ordered a branded lipstick. Following are the details of the order:-

Order number: 89667738
Order date: 06 apr 2016, 10:11 pm
Return: 2775860
Return request date: 13 apr 2016, 10:01 am
Action: refund
Status: declined-sc legacy

Shop clues delivered it, but product was wrong in terms of quality and colour.

Very bad quality.

When i requested...
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M
Madhusudan Nandi
from Chennai, Tamil Nadu
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Money not refunded upon order no 88552333 cancelled

Address:Gurgaon, Haryana
Website:www.shopclues.com

Hello,

I had ordered an item with order number 88552333 on 20th march 2016 and cancelled on the same date due to some personal reason. I had follow-up several times for the refund with the shopclues. I also check with the respective bank. Bank person confirmed that the merchant not yet credited any money. Only the debit transaction is showing. The ref no is 05282966081001523559797.

I just want to get my refund...
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K
khushi sindhwani
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of ordered product

Address:Faridabad, Haryana, 121003
Website:shopclues.com

I order jeans combo on 3rd of April and made the payment online, My order Id is 89502747. I received the message on 4th April that my order is dispatch and the estimated date was 10-11th April however I was comfortable but after 10th and 11th till now I haven't got yet, I mailed these guys to tell me the status or if they have some problem with my address to reach me I mailed all the details which was quite sufficient to reach a stranger...
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S
sujitsonune
from Pune, Maharashtra
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I have don't receive my order

Address:Buldhana, Maharashtra, 443204
Website:www.shopclues.com

I am ordered a product from shopclues.com .
Bp mega bath towels
Order no. 88586116 .
Order date: 20/03/2016
This product is ship on 24/03/2016 by dotzot courier . But till date 15/04/2016 this product do not receive to me. When i am call to customer care of shopclues
They tell me wait for 3 days but they are do not take any action on my subject or complaint. I had called to shopclues 7 times but any...
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V
vamsikeerthi
from Mumbai, Maharashtra
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Universal adapter with usb cable

Address:522007

Hi
This is Vamsi.i had placed an order in shop clues .com with order id 88575749.i have ordered universal white adapter with usb cable and got wrong product and i placed a return request but the money has not been returned from shop clues.I have sent all the details regarding the bank account and screen shots of my bank account .please help me regarding this iissue....
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P
pallabnag
from Kolkata, West Bengal
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Product was damaged and refund not yet received from the company

Address:700103
Website:shop clues

On 18th march i have received a product : v max remote control helicopter for kids hx708 from shop clues and after opening the package it was found out that the product was damaged.Order number of the product is 88090750 so a compaint has been registered to return the product with the image uploaded on their website and return order number was generated-2714297 and it is almost 1 month and they have not yet refund back my money and number...
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S
Satyam Srivastava
from Mumbai, Maharashtra
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Lyodd airconditioner ordered#48523353

Address:Pune, Maharashtra, 412308
Website:Shopclues.com

I have purchased 1 ton 5star ac last year in summer and now there is some minor issues with the display which is being covered by product company 1 year warranty but they're asking for the bill which isn't given by shopclues.
My request to the company to please help me in getting the original invoice of the product asap.

Name ## satyam
Contact # [protected]
Ordeeid ##48523353...
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R
Rajiv@1
from Delhi, Delhi
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Samsung led tv 32 inch defective

Address:831017
Website:Shopclue

I have requested for return of one product with order id: 71910685 samsung led tv (1 item) since feb 2016.Contacted shopclues several times regarding about my issues. If you asked to customer care fellow to pass the phone to senior executive that unprofessional fellow simply tell wait we are passing the call to our senior person. Still no concrete solution am getting from them.

Its been only 04 months for my tv which i have...
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M
mahesh1112
from Pune, Maharashtra
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Duplicate product Sony MW600

Address:Pune, Maharashtra, 411014
Website:www.shopclues.com

Hello Sir/Madam,
I want to share my expreince with shopclues customer care :
I had called customer care near about 2.20 On 14/04/2016 Mr. Sachin was on the call. when i asked for the retrun request he talked so rudely and refused return pick-up after that when i asked him to transfer the call to Seniour Executive, Sachin hold my call for more than 18 minutes, and i found nothing the call got disconnected from your end.
I...
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R
R T Goel Vicky
from Srinagar, Jammu and Kashmir
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Ferrari deo+mp3 player

Address:Bathinda, Punjab, 151001
Website:www.shopclues.com

I have purchased one deo of ferrari along with mp3 player which come in offer free vide order no[protected]. The mp3 player is not working and deo is of spurious quality.

I am disappointed of this purchase. I would like to return the saide items and want my money back....
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