ShopClues.com Complaints & Reviews

Hi we have ordered rain cover whose order no is[protected] and we got defective pc in courier for which made complain to return it we are getting no response for it, one of the customer service executive told us that they will send somebody to collect it.


please look into the matter and refund me my money for which i have already sent all the details earlier as well.
my Contact No is :[protected]...

Hi,

This is regarding my online shopping made with shopclues.

I had booked a lloyd portable a/c with mail id: panchakshari.[protected]@gmail.com on 18th mar 16' with the only paid option. I had paid the amount of rs.25, 635.
Got the mail on the booked status

As this checkout option with proceeding on the payments can clearly justify, only with the stock availability.

But after...

I am order mini coffee heater immersion rod, boil water for tea, heat boiler Code[protected] order date - 18 march 2016, 10:15 am today 30 march 2016 product is not delivered to me and AWB no.- 6532130 is not traceable and product promise date delivery date is 28 march 2016, i want my product on urgent basis or refund my money as soon as possible.

Regards
Arpit Tandon...

On product page, the displayed price for the order is rs.625 & discount offered is rs.743. But they have charged me rs.743 for this order & given discount rs.625 only. This is totally inverse from the shown figures. I have send them page-11, page-22 & page-33 which shown price as rs.625 & discount as rs.743. I also send them page-44 which shows price as rs.743 & discount as rs.625. Thus, they have charged me rs.118 more than actual price....

Customer Name- Sankalita Roy
My Order No.[protected]
Date of Order- 16th March, 2016
Amount of Order- Rs.508

I ordered a dress combo from this site however the product that came was totally different from what I had ordered... I requested refund immediately and it had been days until they came to collect the item, which was under my possession till then. After returning the item they showed that the refund...

I have purchased the Philiphs 48 inches LED TV vide order no.88809507 from Shop Clues.com and while ordering the product it was mentioned on the site that there is free installation of the product but after receiving the product Company is demanding further Rs.1300 plus Taxes for Installation and when filed the return request which is under the Shop clues policy It has been rejected....

My Name Is Rajiv Kumar Singh
I have buyed Samsung 32Inch LED TV
Order No : 71910685 from ShopClues on October 2015 within 04 months I have been facing Problem; Problem is half portion of TV is getting Blur( getting Dark )and half portion Screen showing.

This is Very Annoying

By Repeatedly Chasing my Problem Issuse again and again No Body has visited my House to See my Complaint.

And...

Ordered for zebronics node mp3 (Order no:[protected] and received a duplicate product, shopclues not refunding money stating that i failed to contact before 10 days. What can we do when we are travelling? Does that mean that shopclues can push duplicate products?
Merch ref: lmn24 (Beware of this seller)...

Received only 01 set of class fruit juicer instead of 02 no's my order no 88795089 & received shipment with no awb no s[protected] & the same issue intimated to customer care [protected] & signature of the delivery boy(S.Subramanyam) has been taken on the invoice copy as proof.

Solve the issue as soon as possible or the matter will be taken seriously as fraud.

Harikrishna.[protected]@adityabirla.com...

Mujay product toota huya mila hai 10 din ho gaiye abi tk koi response nahi mil raha unki trf se maine complaint bi ki hai please help me .Maine unko phone bi kiya tha or vo boal rahe hai ki aapko naya product mil jayega pr abhi tk koi response nahi mila unki trf se .jis din product mila usi din maine phone krke unko boal diya tha ki aapka product toota huya mila hai...

I have placed an order on[protected] at shopclues.Com which order number is 88211470. They deduct sum of rs 284.00 from my account on that same day. But i have not received the product (high power 12v portable car wet and dry hand-held vacuum cleaner (blue, white) ) yet. Now on the shopclues account it shows that the product delivered. How is it possible. Now i want to refund my amount as soon as possible....

I have purchase a kurta from Shopclues app. and my order id 87374117.
But I have return this product as on 15th March but still not received refund money

Ajit Singh
[protected]...

On 12.03.2016 i purchased a kriaa 14fashion alloy & stone bangle set on line by making payment from shopclues.com . My order no. Is 87828671 it was intimated to me that the items will be delivered on 23.03.2016 by aramex.com. Tracking no. Is [protected]. On tracking location of shipment was shown at berahampur (Odisha) whereas my address is a/17 budhijam orient colliery, brajrajnagar, jharsuguda pin number 768233. I waited up to 29.03.2016...

I brought a smart phone from shopclues at 21 the march 2016.btvafter taken the packet from delivery boy it looked old, & box was wrapped by old frayed plastics.the phone did not work properly. The Right side of the screen does not work. From the starting date I saw that there have many contacts, photos in gallery, messenger chatting, many massage, game and all.after seeing that I under stood that it is second hand and I wanted to refunded...

I have ordered the sofa set in online and I payed the amount of Rs.15, 000 but after a month I received a message stating that the sofa is cancelled due to non availability of the product from merchant side .
Shop clues have requested to order the other sofa and promised to deliver the new product in very short period but again after 15 days to 20 days I have received a same message with same content " Order has been cancelled due...

On 10.03.2016 i purchased a bhagalpuri shari on line by making payment from shopclues.com . My order no. Was 87771533 it was intimated to me that the items will be delivered up to 19.03.2016 by aramex.com. Tracking no. Is [protected]. On tracking location of shipment was shown at berahampur (Odisha) whereas my address is ccb/144 cisf comples nalco nagar distt. Angul pin code 759145. I waited up to 22.03.2016 when the item was not delivered...

I purchased a smart phone. This product is 7months old, second hand and damage product. I send a returned request. They are rejected my request.. When I check my order then I saw the status is completed. The company is
Shopclues.com — About k3 note damage pH


Am amit paramanik on Mar 29, 2016

Mark as Resolved
I brought a smart phone from shopclues at 21 the march 2016.btvafter taken the...

Order no 86989220
Purchase date 02/03/2016
Made payment by credit card

The product has still not been delivered to me. After two weeks first they showed the shipment is delayed.
Then when i started calling them they said it will be delivered. Then after sometime it showed in my app that the product is delivered.
I have received many call from them asking whether the product is delivered when i...

Order no[protected], return request - 2654268. I bought a stand fan under this order and upon receiving a broken product when i raised return request, shop clues (Sc) did not arrange pick up request. They advised me to send the product back to delhi office arranging courier myself stating max courier cost cost re-reimbursable as rs. 300. I took courier estimation of the product from dtdc and it will cost rs 1100. Why shall i pay from my pocket...

I placed an order for a wireless laptop mouse on March 10th - order number 87714337. This was delivered on 20th. When I opened the consignment, I was shocked to see that the product is a used one with scratches, stains and in a non-working condition. Image attached. I immediately raised a return and refund request. I was told that a courier will come and pick up the product from me. On 23rd when the courier person who came to pick it up,...