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ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 178

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P
Pradipta A
from Port Blair, Andaman and Nicobar Islands
Mar 17, 2016
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Address: Kolkata, West Bengal, 700087
Website: shopclues.com

I purchase a samsung headphone from shopclues, purchase date on[protected] and order on 86545757, Rs-168.but this headphone is notworking.I mail shopclues.com for refunding money, they want my bank details.I send mail on[protected] my bank detail.They told me money refund within one weak in my bank A/C.but they still did not refund my money in my bank A/C.
ShopClues.com customer support has been notified about the posted complaint.
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    viveku
    Mar 17, 2016
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    Address: Hyderabad, Andhra Pradesh, 502032
    Website: www.shopclues.com

    I have ordered V-Guard VG 400 Voltage Stabilizer (1.5 TR Air Conditioner) from shopclues.As per website order supposed to deliver on 11 march however i have not received the courier.
    I have received the message and mail stating that the courier has been delivered. Not sure to whom they delivered the product.When i raised a complaint, shopclues team asked 7 days to investigate this issue and they don't have the contact no of courier company.Even I also couldn't find the corier contact number.This is literally surprising and shocking experience of my first order of shopclues.
    As I bought stablizer for my new ac because of that my ac fitting is also on hold.
    Following are the details about my order.
    My shopclues order no is 87645386
    Carrier Name: Last Mile Delivery Private Limited
    Tracking Number: [protected]
    I want my order to be delivered asap otherwise refund the money with additional compensation because of you guys I have waited 7 more days and my other works are disturbed.
    ShopClues.com customer support has been notified about the posted complaint.
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      S
      sherif26
      Mar 17, 2016
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      Address: Coimbatore, Tamil Nadu, 641018

      Actually I bought one mobile battery but that's not exactly my search battery
      If I need HUAWEI Y600-u20 model mobile battery I need urgent. Is that available in your side please send immediately I will give send amount cash on delivery orin your account please make fast .
      And please send urgent urgent urgently
      I attached the mobile model name HUAWEI Y600 -u20 Mobile Battery
      ShopClues.com customer support has been notified about the posted complaint.
      Actually I bought one mobile battery but that's not exactly my search battery
      If I need HUAWEI Y600-u20 model mobile battery I need urgent. Is that available in your side please send immediately I will give send amount cash on delivery orin your account please make fast .
      And please send urgent urgent urgently
      I attached the mobile model name HUAWEI Y600 -u20 Mobile Battery
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        sahilwadhwa123
        from Gurgaon, Haryana
        Mar 17, 2016
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        Address: Jaipur, Rajasthan, 302021

        Order date: 10 mar 2016, 05:50 pm
        Order number: 87756238
        Product name: microtek em4170 plus voltage stabilizer 2 year brand warranty
        In the product specifications there was written it has a voltage meter which shows the current voltage but the product i recieved dont have such feature .
        Shopclues is a big cheater and so i requested for a replacement or return but even for that they hav cancelled my return or replacement request
        Shopclues is not a mall its online portal where they cheat there clients.
        This was the 3rd and the last order on shopclues.
        ShopClues.com customer support has been notified about the posted complaint.
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          R
          raaana
          from Hyderabad, Telangana
          Mar 17, 2016
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          Address: 500074
          Website: shopclues.com/support

          This is sajjad mohammad, i am not at all satisfied with your product because there is a problem with speaker which i can not able to hear the voice from caller, and the camera is not giving clear and 8 pixels snap.

          I ball avonte 5
          Imei [protected]
          Invoice no. Ol - 41275
          Order no. 87819340
          Date[protected]
          Receiving date.[protected] evening 8:00 'o' clock
          Price 4666.00
          ShopClues.com customer support has been notified about the posted complaint.
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            S
            SParthiban
            from Puducherry, Puducherry
            Mar 17, 2016
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            Address: Pondicherry, Puducherry, 605003

            My order no is : 87719623
            Order Date: 10 Mar 2016, 10:50 AM
            Order Item: Holi Special White Cotton Kurta With Pyjama For Men Code: 89280377
            Options: Size Men's Upper: M 1 Rs.999 Rs.720 Rs.279

            But I received not same what i have ordered.
            ShopClues.com customer support has been notified about the posted complaint.
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              Y
              yogesh chape
              Mar 17, 2016
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              Address: 431133
              Website: www.google.com

              I have purshased one mobile
              .but mobile recived is dead
              why sent me dead phone?
              order no 87148011 please check and inform me
              ShopClues.com customer support has been notified about the posted complaint.
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                N
                Nageswara Rao Tammuluri
                from Bengaluru, Karnataka
                Mar 17, 2016
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                Address: Bellary, Karnataka, 560079
                Website: Shop clues & Last Mile Delivery Pvt Ltd.

                Dear Team,

                I'm very sorry to this your company. I have order this product to give some body as a gift. Due to delay in supply of the ordered product and not traceable of the product in the Courier site, because o[censored]ncertainty, I have purchased some other product and given a gift to my friend. Now, I don't require your product and i'm going to return that product. Pls refund my amount as soon as you got the product return or you can inform the courier guy to cancel the delivery.

                As a special request, at least you do this one as early as possible...


                Thanks & Regards,

                Nageswara Rao T

                Bangalore
                ShopClues.com customer support has been notified about the posted complaint.
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                  A
                  Afia zia
                  from Mumbai, Maharashtra
                  Mar 16, 2016
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                  Address: New Delhi, Delhi, 110025
                  Website: shopclues.com/support

                  Hi, this is regarding my order number: 86824495 which is ordered on 29th feb'16 & the money was paid same date as per the company policy the expected date of that product was 9th march'16 & when i called the customer care on 9th asking about the status of my product they told that the promise date is 10th march'16 so wait till tomorrow. The order came on 10th but due to some issue it was not delivered to me, when I called that courier man he said there was name issue after that I confirmed the name he said he will deliver the product by tomorrow i.e. 11th march & now its been 6 days i didn't received that product. I called the customer care regarding this issue almost 4-5 time but all representatives have same answer that it is out for delivery will be delivered today or by tomorrow. Its heights..!! we are not that much free that we keep calling on daily basis just to know that status of our order. Its my very first order from "SHOP CLUES" with such a worst experience...!! Thanks to the company for wasting our time..!!
                  ShopClues.com customer support has been notified about the posted complaint.
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                    L
                    lavan kumar m
                    Mar 16, 2016
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                    Address: Chennai, Tamil Nadu, 600116
                    Website: www.shopclues.com

                    I have ordered "Samsung 40J5100 40" inch full HD TV" on 7th Feb, 2016 and i have received the product on 20 Feb which is a defective/not working. Immediately I have returned the product.
                    Now, ShopClues team received my order and still not initiated the refund amount for my order. Its almost more than 45 days initially ordered this product. Also, I neither utilized my order nor I got refund from ShopClues team.

                    Please help me in resolving and receiving the refund. My order details are below:
                    Order no.:85003583
                    Order name: "Samsung 40J5100 40" inch full HD TV"

                    Thanks,
                    Lavan Kumar
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                      D
                      deepanshuinbox
                      from Narayangarh, Haryana
                      Mar 16, 2016
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                      Address: Yamuna Nagar, Haryana, 135021
                      Website: shopcluse

                      Temperd glass order kiya tha, phle to wo time pe pahunchaya nhi, jb mne custmr care se baat ki to bole late hone k liye mafi chachte han 2 din wait kr lijiye, 2 din wait krne k baad b nhi aya to dobara call ki mne, to bole hm maafi chahte han ic asuvidha k liye, to mne kaha k aap mujhe refund kr do or apna product wapis rkho, ab kuch dino baad msg aa rha h k prodct delivrd ho gya h, jbki mujhe prodct mila hi nhi
                      ShopClues.com customer support has been notified about the posted complaint.
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                        M
                        mangeshsawarkar
                        from Valpoy, Goa
                        Mar 16, 2016
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                        Address: 43115
                        Website: shopclues.com

                        Dear sir I order Black gorilla premium tempered glass for Lenovo A536 which order number 87460258 . I got a parcel at dated 15/3/16 when I open it found tempered glass case and tempered glass both are broken now I wish to cancel my order and return my payment.waited for your positive replay
                        ShopClues.com customer support has been notified about the posted complaint.
                        do not paying any attention after the order
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                          Prasun Unique
                          from Kolkata, West Bengal
                          Mar 16, 2016
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                          Address: Howrah, West Bengal, 711101

                          I have been delivered a power bank samsung 20000mah from shopclues on 24.3.2016 and after that I found its a dead as well as different (as per looks).
                          Hence I raised this product to replace but still no positive action from their side. Also sales support is very worst. I sent mail & called them twice a day for following up but nothing happened.
                          ShopClues.com customer support has been notified about the posted complaint.
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                            Sanjay Katolkar
                            from Indore, Madhya Pradesh
                            Mar 15, 2016
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                            Address: Kolkata, West Bengal, 462023
                            Website: indian consumer complaint

                            My order no is #87434731, AWD no[protected], wrong batteries are come ... i am trying to replace...
                            the custamer care not attending the call ... website for replacing is not working
                            ShopClues.com customer support has been notified about the posted complaint.
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                              prakash mathan
                              from Coimbatore, Tamil Nadu
                              Mar 15, 2016
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                              Address: 122001
                              Website: shopclues.com

                              I had ordered for 1.5 ton split voltas ac on march2nd 2016 and paid Rs.26, 989 thro online banking.I have been contacting their customer care from 12.3.16 but they keep telling that they will respond within 48 hours.Suddenly today i checked my account and found the status that the product has been delivered where as the courier website says that product has been rebooked.I have not received the product and hence i want my amount to be refunded (this is my hard earned money) thanking you

                              prakash mathan
                              ShopClues.com customer support has been notified about the posted complaint.
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                                V
                                vinot84
                                from Mumbai, Maharashtra
                                Mar 15, 2016
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                                Address: Chennai, Tamil Nadu, 600125

                                Hi team,

                                I ordered stylobby silver bike cover bajaj pulsar 150, i received on today (14/03/2016) is not exact fitting to bajaj pulsar 150. Do you need arrange the alternative product or please refund the amount

                                Order no : 87464696
                                Payment mode : hdfc net banking

                                Thanks & regards,
                                Vinoth kumar. M
                                [protected], [protected]
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  Suraj Dokania
                                  from Bulandshahr, Uttar Pradesh
                                  Mar 15, 2016
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                                  Address: 700054

                                  I receive led tv (samsung 43j5100) as defective.I made a complain on 09.03.15 for refund to shopclues order no. 86249509.But till date we didn't received any call nor we recived our payment back.
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    devalkar
                                    from Bengaluru, Karnataka
                                    Mar 15, 2016
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                                    Address: Bangalore, Karnataka, 560071
                                    Website: shopclues.com

                                    I ordered for k decor 3D double bedsheet with 2 pillow covers
                                    Code: 81927698 a week ago & I have received a shipment today.

                                    I feel very surprised to see that the product which I received is entirely different from what I ordered & also it is not properly stitched & pillow covers are torn.

                                    If you guys can't give out the quality why the hell you fool customers in providing offers. Charge more but at least deliver a better quality one.

                                    I waited for one complete week to receive this faltu product.

                                    Customers show interest on your products coz it's an Indian company. You guys are not worth to use that name.

                                    Just take back your product from me.
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      Prashant vishwkarma
                                      from Jhansi, Uttar Pradesh
                                      Mar 15, 2016
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                                      Address: Lalitpur, Uttar Pradesh, 284403

                                      Very bad product. this product was not working. Product has been on all Time. and I want whoes product that was not right. i want to 13000 mAh Power bank and he send to me only 10000 mAh Power bank. that's is cheating. i was not satisfy this product. pls give my Return.
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        Ramanjaneyulu Srirangapurapu
                                        from Kolkata, West Bengal
                                        Mar 15, 2016
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                                        Address: 520007
                                        Website: shopclus

                                        I have received one product to below details from two months back but now it's not working at least power also don't open can u please check it out
                                        Order no:#80232153
                                        Product name :callmat 13000mh power bank
                                        Cust name: SS Phani Kumar
                                        Mobile no:[protected]
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                                        Full supported to the customers good site
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