ShopClues.com Complaints & Reviews

I purchase a samsung headphone from shopclues, purchase date on[protected] and order on 86545757, Rs-168.but this headphone is notworking.I mail shopclues.com for refunding money, they want my bank details.I send mail on[protected] my bank detail.They told me money refund within one weak in my bank A/C.but they still did not refund my money in my bank A/C.

I have ordered V-Guard VG 400 Voltage Stabilizer (1.5 TR Air Conditioner) from shopclues.As per website order supposed to deliver on 11 march however i have not received the courier.
I have received the message and mail stating that the courier has been delivered. Not sure to whom they delivered the product.When i raised a complaint, shopclues team asked 7 days to investigate this issue and they don't have the contact no of courier company.Even I also couldn't find the corier contact number.This is literally surprising and shocking experience of my first order of shopclues.
As I bought stablizer for my new ac because of that my ac fitting is also on hold.
Following are the details about my order.
My shopclues order no is 87645386
Carrier Name: Last Mile Delivery Private Limited
Tracking Number: [protected]
I want my order to be delivered asap otherwise refund the money with additional compensation because of you guys I have waited 7 more days and my other works are disturbed.

Actually I bought one mobile battery but that's not exactly my search battery
If I need HUAWEI Y600-u20 model mobile battery I need urgent. Is that available in your side please send immediately I will give send amount cash on delivery orin your account please make fast .
And please send urgent urgent urgently
I attached the mobile model name HUAWEI Y600 -u20 Mobile Battery

Order date: 10 mar 2016, 05:50 pm
Order number: 87756238
Product name: microtek em4170 plus voltage stabilizer 2 year brand warranty
In the product specifications there was written it has a voltage meter which shows the current voltage but the product i recieved dont have such feature .
Shopclues is a big cheater and so i requested for a replacement or return but even for that they hav cancelled my return or replacement request
Shopclues is not a mall its online portal where they cheat there clients.
This was the 3rd and the last order on shopclues.

This is sajjad mohammad, i am not at all satisfied with your product because there is a problem with speaker which i can not able to hear the voice from caller, and the camera is not giving clear and 8 pixels snap.

I ball avonte 5
Imei [protected]
Invoice no. Ol - 41275
Order no. 87819340
Date[protected]
Receiving date.[protected] evening 8:00 'o' clock
Price 4666.00

My order no is : 87719623
Order Date: 10 Mar 2016, 10:50 AM
Order Item: Holi Special White Cotton Kurta With Pyjama For Men Code: 89280377
Options: Size Men's Upper: M 1 Rs.999 Rs.720 Rs.279

But I received not same what i have ordered.

I have purshased one mobile
.but mobile recived is dead
why sent me dead phone?
order no 87148011 please check and inform me

Dear Team,

I'm very sorry to this your company. I have order this product to give some body as a gift. Due to delay in supply of the ordered product and not traceable of the product in the Courier site, because o[censored]ncertainty, I have purchased some other product and given a gift to my friend. Now, I don't require your product and i'm going to return that product. Pls refund my amount as soon as you got the product return or you can inform the courier guy to cancel the delivery.

As a special request, at least you do this one as early as possible...


Thanks & Regards,

Nageswara Rao T

Bangalore

Hi, this is regarding my order number: 86824495 which is ordered on 29th feb'16 & the money was paid same date as per the company policy the expected date of that product was 9th march'16 & when i called the customer care on 9th asking about the status of my product they told that the promise date is 10th march'16 so wait till tomorrow. The order came on 10th but due to some issue it was not delivered to me, when I called that courier man he said there was name issue after that I confirmed the name he said he will deliver the product by tomorrow i.e. 11th march & now its been 6 days i didn't received that product. I called the customer care regarding this issue almost 4-5 time but all representatives have same answer that it is out for delivery will be delivered today or by tomorrow. Its heights..!! we are not that much free that we keep calling on daily basis just to know that status of our order. Its my very first order from "SHOP CLUES" with such a worst experience...!! Thanks to the company for wasting our time..!!

I have ordered "Samsung 40J5100 40" inch full HD TV" on 7th Feb, 2016 and i have received the product on 20 Feb which is a defective/not working. Immediately I have returned the product.
Now, ShopClues team received my order and still not initiated the refund amount for my order. Its almost more than 45 days initially ordered this product. Also, I neither utilized my order nor I got refund from ShopClues team.

Please help me in resolving and receiving the refund. My order details are below:
Order no.:85003583
Order name: "Samsung 40J5100 40" inch full HD TV"

Thanks,
Lavan Kumar

Temperd glass order kiya tha, phle to wo time pe pahunchaya nhi, jb mne custmr care se baat ki to bole late hone k liye mafi chachte han 2 din wait kr lijiye, 2 din wait krne k baad b nhi aya to dobara call ki mne, to bole hm maafi chahte han ic asuvidha k liye, to mne kaha k aap mujhe refund kr do or apna product wapis rkho, ab kuch dino baad msg aa rha h k prodct delivrd ho gya h, jbki mujhe prodct mila hi nhi

Dear sir I order Black gorilla premium tempered glass for Lenovo A536 which order number 87460258 . I got a parcel at dated 15/3/16 when I open it found tempered glass case and tempered glass both are broken now I wish to cancel my order and return my payment.waited for your positive replay

I have been delivered a power bank samsung 20000mah from shopclues on 24.3.2016 and after that I found its a dead as well as different (as per looks).
Hence I raised this product to replace but still no positive action from their side. Also sales support is very worst. I sent mail & called them twice a day for following up but nothing happened.

My order no is #87434731, AWD no[protected], wrong batteries are come ... i am trying to replace...
the custamer care not attending the call ... website for replacing is not working

I had ordered for 1.5 ton split voltas ac on march2nd 2016 and paid Rs.26, 989 thro online banking.I have been contacting their customer care from 12.3.16 but they keep telling that they will respond within 48 hours.Suddenly today i checked my account and found the status that the product has been delivered where as the courier website says that product has been rebooked.I have not received the product and hence i want my amount to be refunded (this is my hard earned money) thanking you

prakash mathan

Hi team,

I ordered stylobby silver bike cover bajaj pulsar 150, i received on today (14/03/2016) is not exact fitting to bajaj pulsar 150. Do you need arrange the alternative product or please refund the amount

Order no : 87464696
Payment mode : hdfc net banking

Thanks & regards,
Vinoth kumar. M
[protected], [protected]

I receive led tv (samsung 43j5100) as defective.I made a complain on 09.03.15 for refund to shopclues order no. 86249509.But till date we didn't received any call nor we recived our payment back.

I ordered for k decor 3D double bedsheet with 2 pillow covers
Code: 81927698 a week ago & I have received a shipment today.

I feel very surprised to see that the product which I received is entirely different from what I ordered & also it is not properly stitched & pillow covers are torn.

If you guys can't give out the quality why the hell you fool customers in providing offers. Charge more but at least deliver a better quality one.

I waited for one complete week to receive this faltu product.

Customers show interest on your products coz it's an Indian company. You guys are not worth to use that name.

Just take back your product from me.

Very bad product. this product was not working. Product has been on all Time. and I want whoes product that was not right. i want to 13000 mAh Power bank and he send to me only 10000 mAh Power bank. that's is cheating. i was not satisfy this product. pls give my Return.

I have received one product to below details from two months back but now it's not working at least power also don't open can u please check it out
Order no:#80232153
Product name :callmat 13000mh power bank
Cust name: SS Phani Kumar
Mobile no:[protected]