ShopClues.com Complaints & Reviews

I've ordered a Samsung 40J5100 TV from Shoclues.com on March 3rd, 2016 and the same day I got a order confirmation mail from them. On the very next day i.e on March 4th, I also received a message mentioning that the product is packed and ready for dispatch. They also sent me an order tracking link. I checked the link on March 8th and a message was displayed mentioning that my order has been canceled by the merchant. I immediately called customer care but they could not help me. Customer care professional told me that the product is unavailable so we could not deliver it. He told me that Shopclues will refund my money.

Meanwhile I noticed that the price of TV has been increased. This may be one of the reasons for not delivering the product by Shopclues.

My point is that I don't want to get refund my money rather I want the same product from them.
Please help me in this regard.
My contact number is- [protected]
Mail ID- [protected]@gmail.com

Dear sir,

Awb:[protected] xpressbees - not develivered - it is almost a 4 days over, executive calling, but still the parcel is not delivered.

I am very unhappywith the activities.

Regards,

Hannah
Mob.No. [protected]

I order 3 T-shirts and 2 shoes from Shopclues.com all together so that they won't charge much delivery charges. But, when my orders arrived, they took Rs. 50 extra from each of my 5 orders and also the product quality was very bad. I am very disappointed from this site. I request to take actions.

Showing the product as in stock when I presses place order it shows out of stock are we stupids to use this un necessary use less stupid trash app I want magnet spheres of 1399 rupees it shows in stock but when I press place order it shows out of stock this is the worst app pleasr dont mention india name in app history this is the n0 1 worst app made in india i[censored] can call me my number is [protected]

I ordered on 1st March, 2016 a Sony Ericsson Bluetooth Mw600 Hi Fi Wireless Headset with FM Radio (QTY:1) from Shopclues.com and I received the courier on 07-Mar-2016 by my uncle who was availed in my placed address and when I return from the office I received the pack kit and open the package then I had seen and shocked which was being fake, like toy I mean to say the wrong size, wrong color, defective [means how the toy can be worked (Not at all working even not able to switched on that all are fake buttons also) it's no bill has been available inside. Hence I want to return the order through return the product and to be refunded my money Rs.1439/- as early as possible please…
Note: - Kind request please take the necessary action severely
My order No: 86903093
My Contact-[protected]
Ordered Product: Sony Ericsson Bluetooth Mw600 Hi Fi Wireless Headset with FM Radio (QTY: 1)

Home zim product body maxx 12kg rubber weight +2 rods+gloves +rope +gripper +dumbells

But dumbells not delivered

My order no. is[protected]

Order no. 85243461
Super Premium Quality Brand KONEX Skipping Rope, Jump Rope with Counter Meter
Code: 80559756 price- 399/-
was received on 20/2/2012
Now counter of this skipping rope is not working

I have ordered gold bar for one function at my home.
I have made prior payment for the same.
I have received product after seven days in which match boxes are packed in plastic box.
I have contacted customer care but they are fail to resolve my issue.
Everytime they are asking for 48 hours since20 days &till the time no one came to receive wrong product.
I have sent mail to MD also but he is very cold blooded person who dont care about customer's issue.
My oder no is 84523764.
Product code - Golden Leaf Gold Bar Of 50 Gm 24K 995 Purity
Code: 83608953
Merch Ref: GL/2/01
Price -141050/-

I ordered a Sony cybershot w830 camera from Shopclues.com when I received camera and open the package then I see camera is open box, used old camera and it's bill is also fake. In bill color is black but it's actually purple. Its clarity is very low. In this camera already 3 pics of any person that's are taken at October 2015. When I contact to customer care they registered my complaint and they asked wait 24 hrs but now they don't giving any response. I already shared 8 pics with Shopclues.com. Please call[protected]. My order number is 86545087

I order first time slate casual shoe's but portal send me jungle boot kind of shoes i m not stisfy with portal survice portal show another things on site n send fully diffrent things and customer service is also bad..??

Ordered Samsung earphones from shop clues.com order no. 86470590 . Received it on 5th march 2016. But they were defective and not working.
Kindly replace the earphones or refund money.

Order No[protected]

Order Date[protected] at 12:07 a.M.

I have received this product on 04-03-16 and I am writing issue with shopclues in following points:-

1- Firstly they havent updated recent delivery status on their website, So that they can easily deny for the return request by showing that product is IN transit still.,

2- They show good quality product and deliver Worst quality product. (happens with me two times)

3- They are giving useless excesses for returning the product and refunding the amount.

4- Shopclues customer care support not giving any positive response on concern.


They are Making fools of customers, Please take a strict Action against them.

Dear
Sir &madam
My self abhimanyu samanta singhar office address:- shop no f/08 arunoday complexlions industrial security service pvt ltd opp giriraj hotel littil hut chowkdi gidc ankleshwar bharuch gujarat pin 393002 mobile no [protected]
Email id [protected]@gmail.com . So i place my order multiuuitility multi choper vegitable cutter fruti slicer pleeler dicer code no 72956782 date 07 feb 2016 time 07:20 pm qty 01 pic i paid total rs 410 by credit card . But i have not recived my product till dated.
Remarks :- i contact your toll free no [protected] first call dt 18/02/2016 time 21:42 pm . 2nd call 20/02/2012 17:52 pm 3rd call 22/02/2016 time 16:50 pm 04th call 3/02/2016 21:27 pm and last call 04/03/2016 12:51 pm tottaly five time call for your costumer care but not any sopurt with me till dated


Thanks regards
Abhimanyu samanta singhar
[protected]

Ozomaxx hair dryer with double speed and nozzle
Code: 402639...
.
Super saver school combo (Assorted colors)
Code: 88214071
Merch ref: school combo
.
Designer quilted carpet
Code: 79648738

Options: design: option 2

These all products are not delivered...To my address and i prepaid of thats products amount, i call to the customer care executive & they say that all products are delivered to your address...Sothat if you are not soluted my problem that i make the complaint in consumer forum...About your proxy delivery...

I have buy a g shock watch from shopclues...but its fake ...
Shopclues always say that they provide original products at wholesale rate...but they are lying ...they provide fake products...
And i was thinking to buy a ps4 game but its not in a wholesale rate ...its. fake...
Please give my money back...

Dear sir, we had order women wrist watch on dated 28.02.2016. But till we have not received any msg or e-mail regarding my order.
Please see below my payment details
Date (Value Date) Narration Ref. No. Debit Credit
28-Feb[protected]Feb-2016) WITHDRAWAL TRANSFER
INB One97 Communication Ltd [protected]IG0BOKLIK7 128.00

Pls. Confirm my order.

One of the worst worst product which I ever seen. actually that is my first online shopping. after I seen that dress quality am really very upset. in that product no pant and dupatta in that dress then how can I wear my Salwar with out duppata and pant.really very disgusting and main thing the quality that is like a ration Saree quality like that only it is even ration Saree quality also will be good but this quality is very worst. if I stretch that dress means the dress will be tore like that only that quality is. contacted that customer support but still now there is no response from them.now that dress in dustbin only. irritating website#no response# worst quality # product will be missing. so pls guys don't buy

This people always take the order for anything and if we make the payment online then once the amount is deducted from the party's account thats it.we have to wait for a month or so for the parcel to receive or they cancel the order by themselves. company guys never place any order from here.

I orderd a samsung phone on 21 feb 16, but company(shopclues) sent me a duplicate Chinese phone. After that i called to costumer care as well but i didn't get any positive reply till today.I hope you will take action on this.Thanks.

Dear Sir, I have ordered one item ( order no.85273178 dated 11/2/2016) from shopclues . com but company cancelled myorder and refund process was done ( refund id 9204454 ) showing Expected Date of Refund to Show in my account is 22/2/2016. But the refunded amount not reflected in my account till now. Please look into the matter to solve the problem.