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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 185

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S
Sandipmohanty
from Bengaluru, Karnataka
Feb 22, 2016
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Address: Bangalore, Karnataka, 560017
Website: www.shopclues.com

I have ordered a Samsung power-bank having order no[protected]. But shop clues delivered a completely damaged product & old one also. Next day only I refunded that power-bank but they are not refunding my money.Five days before I intimate with shop clues customer care with No-[protected], they sent me confirmation that within 23rd February your money will be refund to your bank account as screen shot attached below.
It is already 25 days completed but still they are telling process not initiated & our executive will email you once process will start .They are not conforming when I will get my money even 25 days completed & 5-6 times called also.Shop-clues teams are playing with customers.
+1 photos
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    rajkumar9669
    from Hyderabad, Telangana
    Feb 22, 2016
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    Address: Karimnagar, Andhra Pradesh, 505001

    Ambrane head set having poor quality. order no 85471836

    return id 2649266 but no any conformation from shop clues .Req/
    ShopClues.com customer support has been notified about the posted complaint.
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    good service
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      A
      Ajit Sarkar a jeet
      from Delhi, Delhi
      Feb 22, 2016
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      Address: Lucknow, Uttar Pradesh

      Please Provided my order no 84953811, & 84953821 ko jab deliver kiya gaya to 2 unit ka order tha par 1 unit hi deliver kiya gaya So Please provide my order caplet.

      thanking you

      Ajay Dixit
      ShopClues.com customer support has been notified about the posted complaint.
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        D
        drrh
        from Delhi, Delhi
        Feb 22, 2016
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        Address: Chandigarh, Punjab, 160014

        My name is Rites, # 1413, Chaman Colony, Dhanas, Chandigarh 160014. my Order No.[protected] Buy 1 get 1 free - Snaptic 3D Folding HD). The Courier boy (Xpressbees) only one Snaptic 3D Folding HD to me.
        ShopClues.com customer support has been notified about the posted complaint.
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          J
          joydc
          from Bargarh, Odisha
          Feb 21, 2016
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          Address: 799001
          Website: www.shopclues.com

          Dear concern,
          i ordered mesleep om wall clock with glass top from shopcluses ( #[protected], and received the parcel ( AWB No.[protected] dated 21/02/2016... but the clock that i have received is without the glass top and its one edge is also damaged. i called the customer care and their response is also not appreciating. i am looking for immediate replacement of same product as i ordered it with some expectation and plan. if i do not receive any prompt initiations and immediate replacement of my product from shopclues company side then i will certainly not hesitate to raise the issue in consumer forum.

          pls do needful asap.

          joy
          +1 photos
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            V
            Vivek vinoth
            from Coimbatore, Tamil Nadu
            Feb 20, 2016
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            Address: Nilgiris, Tamil Nadu, 643004

            Dear sir,
            i have ordered a induction stove and when it has been delivered the product was in broken condition.i have called the customer care to file a complaint([protected]) but there is no response from them.i have been waiting for the past 2 days for the returning of my parcel...please take back the parcel and refund the amount as soon as possible
            delivered address:
            mr:razzak
            5/228 muthorai
            ooty-643004
            ph:[protected]
            +5 photos
            Feb 29, 2016
            Complaint marked as Resolved 
            Dear sir, mail has been received from clues network pvt ltd([email protected]) stating that the problem will be resolved in few days but still now the alternate mail has been not received from their side so please provide me an earliest response at the earliest... Status Update [ID: 1232007] order no:85218162 regards, vivek
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              A
              arunjiteam
              from Chennai, Tamil Nadu
              Feb 19, 2016
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              Address: Gurgaon, Haryana, 600106
              Website: www.shopclues.com

              On feb 1 i have requested money refund under my order no.83175556 and on feb 4 they confirmed my refund request.but still i yet to get my refund money in my account.
              ShopClues.com customer support has been notified about the posted complaint.
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                M
                MILIND CHOUDHARY
                from Delhi, Delhi
                Feb 18, 2016
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                Website: www.shopclues.com

                On 24th jan 2016 we had ordered an lg refrigerator on shopclues.com they gave us last delivery date on 3-4 feb 2016, but we didn't receive delivery so we gave a call to them so they told us that till 8th feb, 2016 our order 83234532 will be delivered positively but on 8th, feb, 2016 we didn't received our product.
                Then after I have called several times but they were saying that give us 48 hrs to deliver the, so we cooperate with them but they were saying regularly same answer. One day we said them that if they will not give our order so we will case on them in Consumer Forum, so on 17th feb 2016, we received their email that the product is delivered to our shipping address, but we have not received our order till now. they are giving fake message again and again that product is delivered. I'm very frustrated.
                ShopClues.com customer support has been notified about the posted complaint.
                Feb 22, 2016
                Updated by MILIND CHOUDHARY                 As per telephonic assurance from shopclues representative on 20.02.2016 it was assured that delivery of my product order no. 83234532 shall be made on 22.02.2016 positively. But the same has not been delivered as yet. It shows gross deficiency in service and unfaire trade practice on their part. for which they shall be held liable. This pls. note.
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                  N
                  Nilesh7777
                  from Latur, Maharashtra
                  Feb 18, 2016
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                  Address: Latur, Maharashtra, 413512
                  Website: Rockingdeals.co, New Delhi

                  The handset is hanging frequently. The working is good but hanging problem is there. It has 2 GB ram so it should not be hang over and over.
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                    P
                    prasuiiit
                    Feb 18, 2016
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                    Address: Gulbarga, Karnataka, 585105
                    Website: www.shopclues.com

                    Shopclues merchant is blackmail about apple iphone id and password...The merchant told tht he take complaint against me in fir...


                    Shopclues==to cheating custmores...Waste and wrost
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                      V
                      vipin2609
                      from Jaipur, Rajasthan
                      Feb 18, 2016
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                      Address: Jaipur, Rajasthan, 302013
                      Website: Shopclues.com

                      Hi,
                      I have purchased a casual shoes from shopclues in the month of october 2015 but i have recieved the product in different style and color. so i returned that product. but the company didn't refund me the money. it refund in my shopclues account under shopclues bucks. so i just want to know how can i redeem that money.
                      ShopClues.com customer support has been notified about the posted complaint.
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                        I
                        iqbal singh singh
                        from Delhi, Delhi
                        Feb 18, 2016
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                        Address: 180006
                        Website: shopclues

                        Cleaning Mop
                        Code: 74944686
                        Merch Ref: mamop4
                        i have purchased this last week and it is delivered without all parts it is not getting fit so replace or send all parts
                        ShopClues.com customer support has been notified about the posted complaint.
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                          D
                          Divyanshu Shukla
                          Feb 17, 2016
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                          Address: New Delhi, Delhi, 110053

                          My new lenovo laptop not work properly many problems in this laptop screen fliking, click button pushed condition and USB port not work and I want replace the laptop
                          +1 photos
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                            G
                            Gopinath91
                            from Manthani, Telangana
                            Feb 17, 2016
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                            Order id: 84627065
                            Delivered date :[protected]

                            I received the headset.Within one week time one side speaker is not working.Please make complaint of it and reply for this for above problem.U need to replace the product or provide proper solution to me
                            ShopClues.com customer support has been notified about the posted complaint.
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                              K
                              Komal Kamal
                              Feb 17, 2016
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                              Address: Gurgaon, Haryana
                              Website: www.shopclues.cm

                              I have placed an order Samsung tv order number #83301900 on 24th Jan...till now didnt recv that order..As per the company, they have delvd via beacon courier AWB no: #135092..However that consignment number is also not trackable. We have asked for the resolution, their cc team keep on asking to wait for 48 hours. Kindly help to get my issue resolved on priority.
                              Komal Gupta
                              Noida
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                                R
                                Ravi Dandu
                                from Hyderabad, Telangana
                                Feb 17, 2016
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                                Address: 500037

                                Dear concern,

                                As per logged ticket no.6205660, I am herewith attached photo shoots of received jeans as I ordered Denim brand jeans but I received Tangler brand.

                                Kindly replace with Denim men's stylish cotton stuff jeans with size 36.

                                Need your immediate action on replacement (Wrong Brand) ​

                                I have already shared clear image yesterday itself as requested below and your concerns also confirmed today.

                                Against iam sending you images.

                                I need Denim men's stylish cotton stuff jeans as i ordered, i am not interested on other brands.

                                Thank you
                                +2 photos
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                                  Y
                                  yogesh42300
                                  from New Delhi, Delhi
                                  Feb 17, 2016
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                                  Address: Panipat, Haryana, 132103

                                  Dear Sir,

                                  I am seller on ShopClues daeling in imported mobiles. They suspend my account without any intimation and Notice.my payment of Rs. 40000/- is stucked with them. They are not responding to my queries
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    Y
                                    Yogini Pipariya
                                    from Pune, Maharashtra
                                    Feb 17, 2016
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                                    Address: 411037
                                    Website: Shopclues.com

                                    Order 85137387 for Samsung 32 GB Memory Card Class 10 48MB/... is corrupted no images are visible and no files can be opened
                                    +1 photos
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                                      L
                                      Lakshminarasiman
                                      from Chennai, Tamil Nadu
                                      Feb 16, 2016
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                                      Address: Gurgaon, Haryana
                                      Website: www.shopclues.com

                                      I have got a damaged product for the order number 84013831.
                                      The problem is I am not able to open and close one of the lunch boxes properly.
                                      Despite repeated mails, I don't get any response.
                                      I have called Customer care multiple times, they said we will call you back. But they never did. It is a chargeable number as well and they make us wait for a long time.
                                      Order Number: 84013831
                                      Return Number: 2614882
                                      Product: Easy Meal Lunch Bag
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                                        S
                                        siyascreations
                                        from Lawar Khas, Uttar Pradesh
                                        Feb 16, 2016
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                                        Address: Meerut, Uttar Pradesh, 250002
                                        Website: shopclues.com

                                        We have cancelled order #84891422 and as per shopclues terms and condition if order cancelled within 24 hours they will charge 50% of commission amount but they charged full commission fee. Now they are reverting that charges are correct and they are unable to reverse the charges. They are not giving the reason why they are unable to reverse the charges. The pathetic customer service we have seen in my life.
                                        +3 photos
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                                        Pathetic Customer service
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