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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 185

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D
Deepak Chauhan007
Feb 23, 2016
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Address: Gurgaon, Haryana, 091
Website: ShopClues. com

I am facing the problem ShopClues cheap services. I am purchase a product but he provided damage. Last 7 day I call him care center but daily given excuse me .
I take action against this online services.
Thanks
Regards:- Deepak Chauhan
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    singh35
    from Badaun, Uttar Pradesh
    Feb 23, 2016
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    Address: Badaun, Uttar Pradesh, 243601
    Website: www.shopclues.com

    I am order a product in shopclues.Com
    order date :-06 feb 2016, 07:16 pm
    order no :[protected]
    product name :- volitation 3.5 ch. Remote control helicopter
    return id :- 2643939
    my product is not return and refund
    reason:- manufacturer defect
    phone:no [protected]
    ShopClues.com customer support has been notified about the posted complaint.
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      Sandipmohanty
      from Bengaluru, Karnataka
      Feb 22, 2016
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      Address: Bangalore, Karnataka, 560017
      Website: www.shopclues.com

      I have ordered a Samsung power-bank having order no[protected]. But shop clues delivered a completely damaged product & old one also. Next day only I refunded that power-bank but they are not refunding my money.Five days before I intimate with shop clues customer care with No-[protected], they sent me confirmation that within 23rd February your money will be refund to your bank account as screen shot attached below.
      It is already 25 days completed but still they are telling process not initiated & our executive will email you once process will start .They are not conforming when I will get my money even 25 days completed & 5-6 times called also.Shop-clues teams are playing with customers.
      ShopClues.com customer support has been notified about the posted complaint.
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        rajkumar9669
        from Hyderabad, Telangana
        Feb 22, 2016
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        Address: Karimnagar, Andhra Pradesh, 505001

        Ambrane head set having poor quality. order no 85471836

        return id 2649266 but no any conformation from shop clues .Req/
        ShopClues.com customer support has been notified about the posted complaint.
        good service
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          A
          Ajit Sarkar a jeet
          from Delhi, Delhi
          Feb 22, 2016
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          Address: Lucknow, Uttar Pradesh

          Please Provided my order no 84953811, & 84953821 ko jab deliver kiya gaya to 2 unit ka order tha par 1 unit hi deliver kiya gaya So Please provide my order caplet.

          thanking you

          Ajay Dixit
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            drrh
            from Delhi, Delhi
            Feb 22, 2016
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            Address: Chandigarh, Punjab, 160014

            My name is Rites, # 1413, Chaman Colony, Dhanas, Chandigarh 160014. my Order No.[protected] Buy 1 get 1 free - Snaptic 3D Folding HD). The Courier boy (Xpressbees) only one Snaptic 3D Folding HD to me.
            ShopClues.com customer support has been notified about the posted complaint.
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              joydc
              from Bargarh, Odisha
              Feb 21, 2016
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              Address: 799001
              Website: www.shopclues.com

              Dear concern,
              i ordered mesleep om wall clock with glass top from shopcluses ( #[protected], and received the parcel ( AWB No.[protected] dated 21/02/2016... but the clock that i have received is without the glass top and its one edge is also damaged. i called the customer care and their response is also not appreciating. i am looking for immediate replacement of same product as i ordered it with some expectation and plan. if i do not receive any prompt initiations and immediate replacement of my product from shopclues company side then i will certainly not hesitate to raise the issue in consumer forum.

              pls do needful asap.

              joy
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                V
                Vivek vinoth
                from Coimbatore, Tamil Nadu
                Feb 20, 2016
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                Resolved

                Address: Nilgiris, Tamil Nadu, 643004

                Dear sir,
                i have ordered a induction stove and when it has been delivered the product was in broken condition.i have called the customer care to file a complaint([protected]) but there is no response from them.i have been waiting for the past 2 days for the returning of my parcel...please take back the parcel and refund the amount as soon as possible
                delivered address:
                mr:razzak
                5/228 muthorai
                ooty-643004
                ph:[protected]
                Feb 29, 2016
                Complaint marked as Resolved 
                Dear sir, mail has been received from clues network pvt ltd([email protected]) stating that the problem will be resolved in few days but still now the alternate mail has been not received from their side so please provide me an earliest response at the earliest... Status Update [ID: 1232007] order no:85218162 regards, vivek
                ShopClues.com customer support has been notified about the posted complaint.
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                  A
                  arunjiteam
                  from Chennai, Tamil Nadu
                  Feb 19, 2016
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                  Address: Gurgaon, Haryana, 600106
                  Website: www.shopclues.com

                  On feb 1 i have requested money refund under my order no.83175556 and on feb 4 they confirmed my refund request.but still i yet to get my refund money in my account.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    M
                    MILIND CHOUDHARY
                    from Delhi, Delhi
                    Feb 18, 2016
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                    Website: www.shopclues.com

                    On 24th jan 2016 we had ordered an lg refrigerator on shopclues.com they gave us last delivery date on 3-4 feb 2016, but we didn't receive delivery so we gave a call to them so they told us that till 8th feb, 2016 our order 83234532 will be delivered positively but on 8th, feb, 2016 we didn't received our product.
                    Then after I have called several times but they were saying that give us 48 hrs to deliver the, so we cooperate with them but they were saying regularly same answer. One day we said them that if they will not give our order so we will case on them in Consumer Forum, so on 17th feb 2016, we received their email that the product is delivered to our shipping address, but we have not received our order till now. they are giving fake message again and again that product is delivered. I'm very frustrated.
                    ShopClues.com customer support has been notified about the posted complaint.
                    Feb 22, 2016
                    Updated by MILIND CHOUDHARY
                    As per telephonic assurance from shopclues representative on 20.02.2016 it was assured that delivery of my product order no. 83234532 shall be made on 22.02.2016 positively. But the same has not been delivered as yet. It shows gross deficiency in service and unfaire trade practice on their part. for which they shall be held liable. This pls. note.
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                      Nilesh7777
                      from Latur, Maharashtra
                      Feb 18, 2016
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                      Address: Latur, Maharashtra, 413512
                      Website: Rockingdeals.co, New Delhi

                      The handset is hanging frequently. The working is good but hanging problem is there. It has 2 GB ram so it should not be hang over and over.
                      ShopClues.com customer support has been notified about the posted complaint.
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                        prasuiiit
                        Feb 18, 2016
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                        Address: Gulbarga, Karnataka, 585105
                        Website: www.shopclues.com

                        Shopclues merchant is blackmail about apple iphone id and password...The merchant told tht he take complaint against me in fir...


                        Shopclues==to cheating custmores...Waste and wrost
                        ShopClues.com customer support has been notified about the posted complaint.
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                          vipin2609
                          from Jaipur, Rajasthan
                          Feb 18, 2016
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                          Address: Jaipur, Rajasthan, 302013
                          Website: Shopclues.com

                          Hi,
                          I have purchased a casual shoes from shopclues in the month of october 2015 but i have recieved the product in different style and color. so i returned that product. but the company didn't refund me the money. it refund in my shopclues account under shopclues bucks. so i just want to know how can i redeem that money.
                          ShopClues.com customer support has been notified about the posted complaint.
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                            iqbal singh singh
                            from Delhi, Delhi
                            Feb 18, 2016
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                            Address: 180006
                            Website: shopclues

                            Cleaning Mop
                            Code: 74944686
                            Merch Ref: mamop4
                            i have purchased this last week and it is delivered without all parts it is not getting fit so replace or send all parts
                            ShopClues.com customer support has been notified about the posted complaint.
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                              Divyanshu Shukla
                              Feb 17, 2016
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                              Address: New Delhi, Delhi, 110053

                              My new lenovo laptop not work properly many problems in this laptop screen fliking, click button pushed condition and USB port not work and I want replace the laptop
                              ShopClues.com customer support has been notified about the posted complaint.
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                                Gopinath91
                                from Manthani, Telangana
                                Feb 17, 2016
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                                Order id: 84627065
                                Delivered date :[protected]

                                I received the headset.Within one week time one side speaker is not working.Please make complaint of it and reply for this for above problem.U need to replace the product or provide proper solution to me
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  Komal Kamal
                                  Feb 17, 2016
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                                  Address: Gurgaon, Haryana
                                  Website: www.shopclues.cm

                                  I have placed an order Samsung tv order number #83301900 on 24th Jan...till now didnt recv that order..As per the company, they have delvd via beacon courier AWB no: #135092..However that consignment number is also not trackable. We have asked for the resolution, their cc team keep on asking to wait for 48 hours. Kindly help to get my issue resolved on priority.
                                  Komal Gupta
                                  Noida
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    Ravi Dandu
                                    from Hyderabad, Telangana
                                    Feb 17, 2016
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                                    Address: 500037

                                    Dear concern,

                                    As per logged ticket no.6205660, I am herewith attached photo shoots of received jeans as I ordered Denim brand jeans but I received Tangler brand.

                                    Kindly replace with Denim men's stylish cotton stuff jeans with size 36.

                                    Need your immediate action on replacement (Wrong Brand) ​

                                    I have already shared clear image yesterday itself as requested below and your concerns also confirmed today.

                                    Against iam sending you images.

                                    I need Denim men's stylish cotton stuff jeans as i ordered, i am not interested on other brands.

                                    Thank you
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                                      yogesh42300
                                      from New Delhi, Delhi
                                      Feb 17, 2016
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                                      Address: Panipat, Haryana, 132103

                                      Dear Sir,

                                      I am seller on ShopClues daeling in imported mobiles. They suspend my account without any intimation and Notice.my payment of Rs. 40000/- is stucked with them. They are not responding to my queries
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        Yogini Pipariya
                                        from Pune, Maharashtra
                                        Feb 17, 2016
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                                        Address: 411037
                                        Website: Shopclues.com

                                        Order 85137387 for Samsung 32 GB Memory Card Class 10 48MB/... is corrupted no images are visible and no files can be opened
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