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ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 191

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A
Anuj Thakur
from Hyderabad, Telangana
Jan 25, 2016
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Address: Gurgaon, Haryana, 122001
Website: shopclues.com

I have purchased one mobile from this company . It has manufacturing defect as said by xiomi service centre Vashi Mumbai .I want to return it but shopclues people is not responding us properly. Daily I am wasting my 100 Rs in talking to customercare
Please help me
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    A
    Anuj Thakur
    from Hyderabad, Telangana
    Jan 25, 2016
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    Address: Gurgaon, Haryana, 410209
    Website: shopclues.com

    I purchased a Xiomi MI4I mobile
    It has manufacturing defect said by xiomi service centre Vashi Mumbai
    I want to return it but customer care not supporting us
    Order No.[protected]
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      U
      umesh kumar sahu
      from Mumbai, Maharashtra
      Jan 25, 2016
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      Address: 110077
      Website: shop clues.com

      Mujhe jo sari mili hai wo damage hai rafoo kiya hua hai.mujhe e mail aya ki return request approved ho gaya hai aur paisa 20 jan tak mil jayega magar aj 25 jan hai abhi tak paisa nahi mila hai
      +1 photos
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      Casa Joya — Order no 81334796

      Respected sir jaihind
      maine shop clues ke through ek stylish golden border silk saree purple order no 81334796 ka demand diya tha .wo 13 jan ko mujhe mila bhi magar saree rafoo kiya hua tha aur un even cutting tha.maine 13 jan ko hi support team ko return request submeet kar di thi .uska jawab aya ki 20 jan tak mony 283/-rs refund ho jayega magar aj tak mujhe mera paisa nahi mila hai.pls jald se jald is par karwai karne ka kast karen dhanyawad.
      capt umesh kumar sahu
      saree ko bhejne ke liye shop clues ne 5 din liya usme ek din packing ka tha.saman marchent ke pas se a gaya hai, quality check ho raha hai, aj wo saman pack ho raha hai.
      ha ha ha mujhe hansi ati hai ki product ok depart ment me kaise logon ko bharti kiya gaya hai.
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        M
        mithi saini
        Jan 25, 2016
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        Address: Patiala, Punjab, 140401
        Website: www.shopclues.com

        Hi sir/mam
        the product which i hav recieved is incomplete
        a car charger which i have ordered is in complete..
        solve my prblm please
        +1 photos
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          D
          Davy991
          from Pune, Maharashtra
          Jan 25, 2016
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          Ordered wallet and leather belt from shopclues, and got a very low quality cheap products which is of no use.


          Order no 82260371
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            R
            rakeshbelliappa
            from Mumbai, Maharashtra
            Jan 25, 2016
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            Address: 571234
            Website: shopclues.com

            I bought Everpure 16 litre Unbreakable Non-Electric Water Purifier, received item with one missing item (on and off tap), as review from customers, shopclues is not good online shopping site for quality product and services.
            ShopClues.com customer support has been notified about the posted complaint.
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              W
              webxvivek
              from Patna, Bihar
              Jan 25, 2016
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              Address: Gurgaon, Haryana, 800001
              Website: www.shopclues.com

              After every failed promise to resolve issue in 24-48 hours gone 40 days,

              Bought Product on : 6th dec.
              Delivered on 14th :
              Return Request for Replacement on 16th

              Return reached shop-clues on 28th dec. and quality check done.

              After weeks of metal harassment they refunded only 13999 by deducting 2000 without any communication.

              When I reached them they say they have charged for accessories missing from a 15999 laptop (Which had no accessories except charger even that i had returned) .

              They never communicated about the missing accessories on the day quality check was done but they tell me after making refund by deduction of 2000 exact after 15-20 days.

              NOTE: THEY NEVER COMMUNICATED ME about the charge / missing accessories since the date it was delivered to them back and quality check was done.

              And when i ask them about law and consumer rights they say go do whatever you want they encourage and challenge me to take action saying they have perfect legal team.

              God save others.
              +3 photos
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                A
                Ankita Anki
                from Mumbai, Maharashtra
                Jan 25, 2016
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                Address: Mumbai City, Maharashtra, 400052
                Website: shopclues

                Hello am ankita as I ordered Jegging set of 2 fron ur shopclues..i got these products in very low quality Leggings Am so much disappointed by this product please give me cash back i dont want this product...

                We always receive different products rather than ordered.
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                  L
                  lillyspandana
                  from Hyderabad, Telangana
                  Jan 25, 2016
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                  Address: 500032
                  Website: Shopclues.com

                  I have ordered a product from shopclues with order id 81266068 the product was supposed to be delivered by 18th jan 2016. Till date 25 jan i havent received the product and i was contacting customer care people from 19th jan and every time i was asked to wait for 48 hrs . Till now i havent received my product and despite customer support people speak as if though they dont have any mistake on their side.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    M
                    Michael Sorokhaibam
                    from Aizawl, Mizoram
                    Jan 25, 2016
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                    Address: Imphal East, Manipur, 795001

                    Hi juleta,

                    Thank you for shopping at ShopClues.com

                    Your order 82049040 has been handed over to courier. Your tracking details will be e-mailed to you once courier dispatches your order from its hub.

                    Here're your Order Details:

                    Order Date: 14 Jan 2016, 10:00 PM
                    Image Product Quantity Unit price Discount Subtotal
                    Yoga Mat (4 mm)

                    Code: 77517808
                    1 Rs.599 Rs.324 Rs.275
                    Subtotal :
                    Rs.275
                    Shipping Cost :
                    Rs.24
                    Total :
                    Rs.299
                    On Order Completion, You Will Earn Clues Bucks: 12

                    Shipping Address:
                    juleta nameirakpam
                    kwakeithel
                    akham maning leikai
                    imphal west, Manipur 795001
                    India

                    [protected][protected][protected][protected][protected]--------

                    Hi juleta,

                    Greetings from Shopclues.com.

                    Due to some issues at our courier partner's end, your order 82049040 has been returned to origin.

                    The refund will be initiated shortly, and once it is processed, we shall inform you on your registered email id.

                    *Please note if you have placed a Cash-on-Delivery order, you may place a fresh order and enhance your experience at Shopclues.com.

                    Here are your Order Details:

                    Order Date: 14 Jan 2016, 10:00 PM
                    Image Product Quantity Unit price Discount Subtotal
                    Yoga Mat (4 mm)

                    Code: 77517808
                    1 Rs.599 Rs.324 Rs.275
                    Subtotal :
                    Rs.275
                    Shipping Cost :
                    Rs.24
                    Total :
                    Rs.299
                    On Order Completion, You Will Earn Clues Bucks: 12

                    Shipping Address:
                    juleta nameirakpam
                    kwakeithel
                    akham maning leikai
                    imphal west, Manipur 795001
                    India
                    [protected][protected][protected][protected][protected]-
                    its already 5/6 days but still not refund done
                    ShopClues.com customer support has been notified about the posted complaint.
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                      V
                      vmksamy
                      from Mumbai, Maharashtra
                      Jan 25, 2016
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                      Address: Chennai, Tamil Nadu, 600032

                      I am placed order Aqua Grand Plus - 2 Nos. and received 1 No. damaged condition. kindly replace it.

                      Regards,

                      V.Muthukumarasamy
                      Chennai

                      Order No.81042845
                      +1 photos
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                        P
                        Pandey op
                        from Delhi, Delhi
                        Jan 25, 2016
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                        Dear sir,
                        I order to ShopClues.com regading above mention, I not received my Item till date, I request to co many times to resolve the solution or refund my money, but not any satifactory response from co..., Pl do need ful.

                        OM PRAKASH PANDEY
                        [protected]
                        ShopClues.com customer support has been notified about the posted complaint.
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                          A
                          achyutshiroya
                          Jan 24, 2016
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                          I have ordered below items but it is not conformating. I can't open my account on shopclues so I can't input my order confirmation code please call me on this number [protected] to conformation.
                          ShopClues.com customer support has been notified about the posted complaint.
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                            A
                            alokgupta2k
                            from Bengaluru, Karnataka
                            Jan 24, 2016
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                            Address: Bangalore, Karnataka, 560076
                            Website: shopclues.com

                            1. 30 Dec 2016: I ordered a product online from Shopclue.

                            2. 30 Dec 2016: I received confirmation and ETA of 06 Jan 2016.

                            3. 06 Jan 2016: Since I didn't received it on 06 Jan 2016, so I raised a complaint of delay delivery.

                            4. 12 Jan 2016: I received a SMS stating it is delivered today. However, I was abroad on 12 Jan 2016, hence I forwarded this message to my family on whatsapp. My family confirmed that it is not delivered.

                            5. 14 Jan 2016: Product is delivered.

                            6. 14 Jan 2016: We found that product is completely damaged.

                            7. 15 Jan 2016: I raised a return request.

                            8. 15 Jan 2016: I received the message from shopclue on 15 Jan 2016: "Your request has been logged with ticket number 5861959".

                            9. 16 Jan 2016: I again received a message: "We apologize for the inconvenience caused to you. Based on your concern, we would like to inform you that we are unable to fulfill your request, as you have reported the issue after 2 days of delivery. As per Shopclues policy complaint for damage, missing and empty parcel is accepted within 2 days of delivery. Therefore, we may not be able to fulfill your request as per our return policy."

                            10. Since then, I called customer care multiple times and provided them all information stating clearly that we returned product within 2 days. But shopclue is still not able to resolve the issue. There is no confirmation from Shopclue when to pick up damaged product and when to refund my money.


                            11. My Order no is: 80367147, Order date is 30 Dec 2015.

                            Nutshell, shopclue first delayed the delivery, then shipped the damaged product and now not returning product and not refunding my money.
                            +2 photos
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                              N
                              nitinsahu67
                              from Hyderabad, Telangana
                              Jan 24, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              My Order No . Order 80495629. One of the worst online shopping site. I had booked my order on 31 dec and on 5 of January i had received one call from Shopclues courier parner and he told me that he cant deliver my product on my address and i have received my item from courier counter . His talikg way was also so bad . After that i called shopclues executive and explain about courier guy . Then your executive committed m ethat he will deliver my product after few days. Again i had given n number of call but every time they were committing that they will deliver my product even i had raised my complaint here also but i have not received any healthy response and on 15th january i had received one call from Shopclues executive and they informed me that they cant delivered my product so initiating my refund. Now i have few question. If you are not capable then why do u commit . if you cant take any action then why were you asking for register complaint . And after 15 days only you get to know that you dont have that product .
                              ShopClues.com customer support has been notified about the posted complaint.
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                                C
                                Chandraz123
                                from Bengaluru, Karnataka
                                Jan 24, 2016
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                                Address: Bangalore, Karnataka, 560037

                                Order ID:80422863


                                I ordered in shopclues. Still I didn't receive . I ordered on[protected].
                                Still didn't receive. Nearly 23 days time was over. I contacted with customer support from 8 days(Daily). They didn't give proper response for me. I checked my order status but It shows ''SUCCESSFULLY DELIVERED''. But I didn't receive any product.

                                Worst Online Shopping site compare to other sites. Time waste, Money waste.Worst service, They sent poor quality products.
                                +6 photos
                                ShopClues.com customer support has been notified about the posted complaint.
                                worst online Shopping, worst service, They sent poor quality products.

                                They shown display's one product, send to another product..

                                Not delivered - Comment #2296458 - Image #0
                                Not delivered - Comment #2296458 - Image #1
                                worst online shopping site.

                                Not delivered - Comment #2299550 - Image #0
                                Not delivered - Comment #2299550 - Image #1
                                Not delivered - Comment #2299550 - Image #2
                                Worst online shopping site.
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                                  M
                                  md multani iftequary
                                  Jan 23, 2016
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                                  Address: Bangalore, Karnataka, 560043
                                  Website: shopclues.com

                                  Hi, team of shopclues i have place a order of sony power bank, order no;82373090.It is not working properly, so i will like you to replace it as fast as possible, .hope you will make it fast...
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    B
                                    black toy
                                    from Mumbai, Maharashtra
                                    Jan 23, 2016
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                                    Address: Khordha, Odisha, 751018
                                    Website: shopecluse

                                    I Found fake product.. in Shopcluse
                                    Please refund::

                                    Digbijay Behera
                                    cont no.[protected]
                                    I have an inquiry
                                    any constructive thoughts Shopcluse But no One can ans..
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      B
                                      black toy
                                      from Mumbai, Maharashtra
                                      Jan 23, 2016
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                                      Address: Unnao, Uttar Pradesh, 500038
                                      Website: shop clues

                                      Please give refund money Rs: 25, 0000
                                      Education purpose
                                      Please Cont: [protected]
                                      and [protected]
                                      As soon as possible refund my money
                                      cont:no: [protected]

                                      Give
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      faltu site
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                                        E
                                        evergreen 541 videos
                                        from Vadodara, Gujarat
                                        Jan 22, 2016
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                                        Address: Unnao, Uttar Pradesh, 500004

                                        There is no Charger And Battery available Inside This Packet, So Please Consider My issued .
                                        My Order Id[protected], Nokia 107
                                        As Soon As Possible Please Return And Replace it .
                                        MY Acc. no- [protected]
                                        Cont.info: [protected]
                                        Mail id: [protected]@gmail.com


                                        Thanks AND Regards
                                        Ramesh
                                        ShopClues.com customer support has been notified about the posted complaint.
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