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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 195

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R
Roy Tapas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for a product but have not received the product.

Address:Gurgaon, Haryana, 122001
Website:Shopclues.com

On 04/01/2016, i ordered a shoe online from shopclues.com (order no.[protected] and i paid for the shoe through debit card during the order process. On 08/01/2016 i got a message from shopclues that the product has been delivered but i have not received any such product on that date. So, i went to the courier partners office (First Flight) and asked them whether any such product of such order number and tracking number has arrived at their...
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V
Vasudhar_Jha
from Noida, Uttar Pradesh
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Breach the contract

Address:New Delhi, Delhi, 110008
Website:i want my order item

I ordered my LED watch on shopclues.com but still i could not find my order. I ordered 4 jan 2016 Expected Delivery Date- 7 jan to 10 jan 2016 but still i have not received the delivery My order no.[protected]...
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D
deepu168
from Mumbai, Maharashtra
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Samsung 40 inch television

Address:Nainital, Uttarakhand, 244715
Website:www. shopclues. com

I purchase Samsung 40 inch Television from shopclues and the order number is 79444487. They gave me the delivery dt on 04 Jan but the product is not delivered to me till now. I spoke to Mr Rahul Pathak, senior of shopclues and even i lodged so many complaints to their customers care. They were making me fool. Please solve my problem and take strict action against shopclues. I m very thankful to you. I think consumer court is the last option...
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V
Veena1
from Delhi, Delhi
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Return product

I ordered nokia 7210 supernova mobile phone housing body panel (Black) Code: 84431570 in Shopclues, they delivered very poor quality and delivered low quality different instead of what we seen online display....
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B
BVRKrishna
from Delhi, Delhi
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Return of money paid

Website:shopclues.com

Steel Thermos flask was ordered no.[protected] to shopclues.Received on 08/01/2016 on COD.Paid Rs.354.Hot Cofee is getting cooled with in minuts. Please refund money or Exchange with better one....
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A
Akhileshwar Verma
from Delhi, Delhi
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OTG Cable and AUX cable combo

Address:211016
Website:www.shopclues.com

I was ordered an item (ord.no.[protected] is not working and I want to replace it as soon as possible.I called you many times but your clients ensures me no worried about it they will return it soon but today 7 days past no action is taken from your side, its my last and final request you to please return or replace it as soon as possible otherwise I have to take an strict action on your shopping website in consumer forum....
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Vishal7639
from Mumbai, Maharashtra
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Branded magic mop with 360 degree rotation code: 83087757

Address:Pune, Maharashtra, 411051
Website:shopClues.com

My Name is Vishal Vijay Pawar. Hi I have ordered Branded Magic MOP With 360 Degree Rotation Code: 83087757. Merchant not delivered up to till date. Order No. 80000956 & Order Delivery 6 /01/2016. I call to Shopclues customer care. 7, 9, 11 / 01/2016. when i call to Shopclues customer care, then he say's only your request register on customer care & solve this problem in 48 Hrs. till date he cannot solve problem. & not cancel order. Plz,...
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Address:Gurgaon, Haryana
Website:www.shopclues.com

Hi I have ordered Samsung S4 I9500 LCD Display order Number is 80911017.Merchant delivered faulty product which i noticed after opening shipment. I didn't even used the product. I just packed it back immediately how it was and requested return. Merchant has rejected return requested. Reached Shop clues over phone and they are telling it is used so merchant has rejected the return. How can they judge themselves without knowing that i used...
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Address:New Delhi, Delhi, 110083
Website:Www.shopclues.com

Trying to return the damaged product from the first minute of when I got the mobile with damaged screen and banded back. But the ShopClues app is unable to upload a single photo and without this the app is unable to accept the refund request. I have replyed them on their mail id but they didn't revert back. And now when I am calling them they are saying it's more than 2 days we can't refund. I need help I you can please help. I bought...
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M
mohd nasim
from Gurgaon, Haryana
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Samsung refund product

Address:New Delhi, Delhi, 110059
Website:www.shopcules.com

Sir, my name is nasim khan add-h.no-19b, sec-1, sainik enclave, mohan garden, uttam nagar, new delhi-110059. M.NO - [protected]. ORDER NO[protected] i purchase samsung 20000mah power bank but this packing is good product has been damaged. sir i request to send request to 20000mah power bank is refund in 1st dec 2015. and after that don't any response my 20000mah power bank is not refund. i see my power in my shopclues id then i see to your...
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R
renusz122
from Ernakulam, Kerala
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Not delivered my ordered product yet

Address:Thiruvananthapuram, Kerala, 695012

Hi, I ordered one item from ShopClues my order ID is 10775264. I didn't get my ordered product yet. Bad customer service !...
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S
sanjeev dhunna
from Gurgaon, Haryana
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Wrong product &not refunding

Address:Gurgaon, Haryana
Website:shop clues.com

Dear sir my self sanjeev dhunna r/o e1/138 sector 16 rohini delhi phone no.[protected] .I am purchasing one pair of shoes from shop clues.com on last december after reciving the product its totaly diffrent as seen on site after complaning at site the delivery boy pick the shoes back but did not give me the right product or my money back only via mail they assured me to procedure is under process near about 12 days passed away nothing would...
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T
Tabrez H.K
from Angamali, Kerala
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Ambrane a7- 3g calling tablet

Address:Gurgaon, Haryana, 635802
Website:shopclues.com

Received the product of Ambrane A7-3 G calling tablet on 25th December 2015 with 6 month warranty at 6.00 pm, After i opened the box, i put in charging due to dry and switch on it after 1 hr. It shows only white display some line, so i request shop clues for refund due to technical issue, but message received from Shop clues by mail to visit service center as it has warranty. I have updated them, there is no service center near by, so i again...
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N
nehashri1986
from Hisar, Haryana
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Making false commitments, not giving services

Address:New Delhi, Delhi, 110075
Website:www.shopclues.com

Tv which we have purchased from Shopclues giving problem when we r starting it on hdmi source (it is restarting in some time period on hdmi) and they are making me fool and harassing me from last one month by not giving solution, They don't want to give any solution they want me to give money to resolve my problem...
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R
rashmi ghanshyam sharma
from Gurgaon, Haryana
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Samsung led tv (40j5100) 40" (Received. Defective.

Address:110044
Website:shopclues.com

Dear, I placed for Samsung LED TV(40J5100) 40” with the order id : 80231364 on 29/12/ 2015, 1.17 PM.I received the product on 31/12-2015 and I found it defective. I put on-line complaint on shop clues have filled a return request to refund my money or replays the led. My complaint # 5680794 & they had to reply 48 hrs as the mentioned but they not reply till . so I have request you please help me further process . Also please note I...
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P
pavan508
from Hyderabad, Telangana
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I have placed an order for robotic magnetic led watch

Address:Rangareddy, Andhra Pradesh, 500078
Website:www.shopclues.com

Hi i have Placed An Order in Shopclues at RE 1 Sale i have Paid a total amount of Rs 50 For Shipping( 49rs) I didn't receive My Order Still it is showing a status that intrsit to hyderabad From One week Ago Even My Date of Delivery is[protected] but still i didnt receive my order...
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Address:Gurgaon, Haryana, 110007
Website:ShopClues.com

Hello, I have already submitted the complaint regarding the fraud done by the shopclues on my part consumer complaint I'd is 1208657. Just checked they have switched my oder to some other fake oder which I had not placed. My camera oder no. Was 76737303 but now when I login with my I'd instead of showing camera oder they are showing me curtains oder which I didn't oder in place of camera 70D so that I can't open a ticket and raise complaint...
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V
Vinay1910
from Gurgaon, Haryana
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Oder canon 70D dslr but wrong product was delivered

Address:Gurgaon, Haryana, 110007
Website:ShopClues.com

Hello Sir, I ordered canon 70D DSLR for Rs 74820 but I got something wrong product delivered to me. So I raised a complaint regarding this with the shopclues customer support on the same day I received the product i.e.3rd. Dec 2015. But they didn't take any action and closed my refund request or replacement request of the same product I ordered . I am running after them frm last one month. Please help me out or advice what to do. Thanks...
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dharmesh dangodara
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Refund of order AWB no 208363029354

Address:Bharuch, Gujarat, 396002

I have purchased one saree from shop clues.com, I want to return back the saree due to poor quality. as the amount paid was too high and the quality of saree is bad. it is totally different than the shown on shop clues site. AWB No[protected]. Order # 78522469. Please do the needful to refund the amount at the earliest....
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aakanksha167
from Mumbai, Maharashtra
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The product is not working and they are not returning it back

Address:Jaipur, Rajasthan, 302021
Website:shopclues.com

Sir, i buyed a power bank from this site and it was delivered on 6th dec 2015 and from that day i kept making a request for return of it as it was not in a working condition.Almost three times i have made a return request and they are saying that it will be returned but they are not taking it back....
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