ShopClues.com Complaints & Reviews

Dear sir, return request order no[protected] & then our representative come my home & return your product before two month but till date refund amount not received in my account. Then I have mail shopclues but no any representative assist me please do needful. Best Regards Amol Jondhale-[protected]

I have received a damage product and i have submitted images as well as i have been resubmitted my product in the form of return ... i have done all these procedure 4-days back but till time i have not seen any one of your member to come and pick up the product and replace . so plz do my kind quickly

Shopshop clues displayed price of product as 199 RS in webpage and provided a discount . When the product was actually received the price was only Rs 60 (MRP) as printed on the product Attached the snapshot of shop clues mail & the product price

Dear Ms. Tewani, Greetings from Axis Mutual Fund. With reference to your email, we would like to inform you that the difference between the NAV under the regular scheme and direct scheme is because of the expense ratio and the difference between inception of the scheme. For any further assistance, please feel free to write back to us. Regards, Ankit Agarwal Investor Services Officer Axis Mutual Fund Easy Call :[protected] /[protected] With reference to your email and as per our telephonic, we believe that we have addressed your queries satisfactorily. Further, we have raised the complaint that you are unable view the investment details in CAS statement for the scheme Axis Long Term Equity Fund – Growth. For any further assistance, please feel free to write back to us. Regards, Ankit Agarwal Investor Services Officer Axis Mutual Fund Easy Call :[protected] /[protected] Shopclues order id 80336946 is, my mobile number is [protected] i have order 3 led bulbs of 3 watts led as per the product description captioned lined. but in the delivery i have received only 1 led bulb and even that without the bill. When the complain is given on the customer care, I required the bill they said if you have any problem in future you can contact to us but without the bill the product is been selling the shopclues illegally. And even I have complain that I was taken the product by checking the 3 led bulb of 3watts each, but as per the customer care executive it is only bulb, which is incorrect. While placing the order I have taken the screen shot of the payment confirmation page which I have attached herewith the highlighted box of the product image which is misleading to the consumer. If the complain is not been resolved here, I will make sure that the shopclues will be charge a penalty for not issuing a bill as per the MRP Act, and mis guiding the consumer.

Shopclues web site scammed me. They have not yet delivered my product.it has been more than one month now i have not received my product.not even m getting any response from any one.i suggest to everyone whenever shopcluesis giving offer please don't purchase any thing they just want money.they are are scammers. My product id is[protected] everyone can check it is showing me deliver and still i am waiting for my product. I will keep complaining and now i will file RTI against the web site. My no -[protected]

It's a matter of big shame that after a number of complaints and requests, Shopclues is not updating the address to which the product can be shipped and is redirecting again and again towards the refund. Firstly, I've ordered Asus Zenbook UX305LA-FB055T Laptop (Core i7 5th Gen/8 GB/512 GB SSD/Windows 10) vide order number 80633137 and even made the payment for it. When I've odered the product Shopclues's Delivery PIN checking box said the product can be shipped to PIN 700075 by 12th of JAN. Now Shopclues has increased the price of the same product by 17, 000 bucks and also cancelled my ordered product stating that it cannot be delivered at the address while they said earlier that delivery can be possible. When I had talk with the customer support regarding this, they said that it's not it their hand to cancel the refund process while the voicemail said that if the product's shipping address is changed to a valid one, it can be shipped and accordingly I have given a valid address as well of PIN 700032 and a customer support officer told that it can be dispatched in this address. So, if it can be dispatched to the address why is Shopclues playing pranks with the customers and saying that you'll get the refund after 30 hours. I need the product. Not the refund money. SHOPCLUES stop this sort of TRICKS in BUSSINESS else you won;t last long. Playing with customers money and trust will pay you back badly. MIND IT. I need the product and that's it. By HOOK ot by CROOK I need the product by 12th JAN which is the date of delivery.

This is my first time purchase from www.shopclues.com and i got very ridicules and bad experience with this shipping site in desember 26/2015 i have put my lather jaket order and i payed all amount by card its a (prepaid system ) By the dilevery time i got a wrong product its a cheep rode side half slive, winter fether jacket it is frustrating to me • 10 days waiting • 4 time followup • frustation • excitement lose why i used and recommend your shopping site Most of the time i prefer to go with flipcart or myntra nezt tome dont go with shupsclues u will get this type of ridicules experience These pepole dont have control with salers awaiting for my money back Order Number: 79894456 Return Number: 2495508 Product: Leather Jacket New Men Motorcycle Zipper Bomber Jacket Reason: Wrong Item Delivered Action: Refund

I've ordered 8 gb pendrive on ShopClues but received damaged pendrive in the sealed package. when i contact ShopClues customer support they told me to contact sandisk customer support but in the pendrive strictly written warranty not subject to damage. I've tried many times bt they said seller packed in sealed package . worst website polocy I've ever seen. agr mujhe aise hi sandisk customer care ke dhakke khane hote to m online purchase hi ku krta. ShopClues is totally fraud. i req to all buyers don't buy from this website. my name is sahil and my order id is 80117203. and in last but not least.. ShopClues customer support's contact number is paid and they always hold for 25-30 minutes which is too much costly. i req you to make it free like other shopping websites.

I have ordered 2 piece of combo of cushion +kitchen cloth worth rupees 100/- but the shopclues sent me only one piece of combo of cushion +kitchen cloth. I had tried to contact the seller but they even didnt respond me.i filed a complaint on shopclues mobile app but they dont reply there too.i am dissappointed with the service of shopclues.

Hi Sir/Ma'am, I am ubed sufisarmast i ordered gym set combo from shopclues on 13th december my order id[protected] shopclues guys sent wrong item to me and i refused to collect that combo i asked for replacement / refund and i called 5 times to that shopclues customer care they told they will escalate my issue but still they haven't escalated my issue i registered my complaint 28th december but still they are not taking action and i called today now at 7.50 pm (05/01/2016) now they are telling this order has been delivered but i haven't received any product. i have call recording i[censored] want i cant share it to you. please help me out in this issue thank you my mobile number-[protected] email id- [protected]@gmail.com order details- FITFLY COMBO HOME GYM SET 28k WEIGHT+5ft CURL ROD+WRIST BAND+ALL GYM ACCESSORIES Code: 84551578

I bought online product shopclues and payment done online, estimate delivery 2 January 2016 but not sent, order no79632730 date 25dec. 2015. i called company complained number but they did not responce

I place the order on 20/12/2015 with debitcard for 5.1 home therater order no 71785387. Promissing date by shopclues is 3/01/2016 but didnot revice the the product. after contact with them they told me that wait for 48hrs. also i send the new address to them. courier given by them is not acessable. so pl send the product by another courier.

Dear Sir, I had order 40H5100 from Shopclues with Order no 27940249 and after few days dark spots found to be increasing so i returned the product and requested shopclues for refund or replacement on 18th November 2015. Since then shopclues promised me for refund or replacement and i have mail from them for approval of replacement or refund.Suddenly on 4th Jan 2016. They telling me that i will get only repair product with remaining months warranty . I asked them to obey there own promise .Sir, This is going on since 18th november 2015 and they r making false promises and lie every alternate days. I called them everyday and wrote several mails. please help me. Best Regards Narendra Sonar Gurgaon [protected]

I have multiple complaints against shopclues and i request for strong reaction and compensation. I purchased Skybags strolley for Rs.3, 899 viz order 75038017 on 08 Nov 2015 at 04:05 PM after i found that i will get 1050 cluebucks in Ghar Lao Diwali sale. And when they did not credit them, i wrote multiple emails to them inquiring it.Also since they sent unsigned warranty plus they had packed my strolley without a bubble wrap and directly, i inquired about that also. And even today i am awaiting their response. Then without any idea, or information or response to queries, they expired my 927 cluebucks (1 bucks=1 Rupee) in 5 days when this is what their website says: Clues Bucks have an expiry date, which means that they will not be available after a fixed time period: Transaction Clues Bucks that you earn as part of a prepaid order expire after 120 days from the date of issuance Refund ClueBucks which are awarded as part of a payment refund have no expiry date Awards & Other Clues Bucks that you might win in contests on our social media sites or as any other reward expire after 180 days And even after contacting them again and again they did not help me. one of their customer services lied to me and sent this email: ... ShopClues Support, Dec 11, 4:04 PM: Dear Customer, Greetings from ShopClues.com. This is with reference to your query about Clues Bucks. We apologize for the inconvenience caused to you. We would like to inform you that we have credited Clues Bucks in your ShopClues account for "Ghar Lao vapsi Sale", kindly check your account for the same. For further assistance, kindly refer to www.shopclues.com/help We look forward to your shopping with us again! Best Regards, Rahul Customer Support Team ShopClues.com ... They have not even replied about warranty or packaging. Importantly they have not done it and even after i called them and wrote again on [protected]@shopclues.com, there has been no reply.

We are booked Samsung Earphones (HS130) (Buy 1 Get 1 Free).that is not good, they are sending low cost headphones .&poor quality. That, s why we are returned the product .but those are not came &collect it & also not refund the amount.they are directly hold it some days.without solving the problem .direct closed the order request . they are not sending any mail.&also calls.we are call so many times they are not reply correctly please solve the problem refund the amount .Take the serious Actions this Stupid (SHOPCLUES.COM) Samsung Earphones (HS130) (Buy 1 Get 1 Free) Code: 84353647 Collapse the sublist of itemsReturns info Requested: 1 item(s) NEFT/RTGS Refund Bank Name: Account No.: Price in Clues Bucks: 549 Order id: 78049151 Return id: 2445270 Return date: 22/12/2015 10:33 AM Returns status: Return Request Closed Product: Samsung Earphones (HS130) (Buy 1 Get 1 Free)

Second tym same issue... Recieved different product... Customer support pr cl krne per request forward ki gyi... But mail rcv hui images provide krne k liye... Mail ki images... Den got a mail.. Images are not clear... Further koi reply krne se phle request cancle ka mail a gya.. Plz help me

I would like to inform you that I bought a blazer through order no. 78038784. After receiving I surprised that it is completely different. So I decided to return and send return request on dated 19 Dec 2015. My return request is approved through return no. 2437579. After several reminder still nobody came to pickup the received product which I want to return. Ultimately I inform you that kindly take this issue seriously and inform me that how can I return this product. My email is [protected]@hotmail.com and mob number is [protected]. Kindly acknowledge.

I have buy svl tv from shopclues on high voltage sale ang got free tata sky hd connection but i have have dont recieved any mail from shopclues

Sir my shipped location is off and not track my product. So please provide my product. My product name - led silicon watch Product ref.no.79422207 AWB no.[protected] Shipped date 25/12/2015 Product location- Aehmadabad

I ordered ovastar water heater owgg 3318 vide order no.78378629. I was delivered owgg 3318 on 22/12/15. I registered a complaint as per policy on 22 &23/12/16. Then i received callback to upload images of product. I uploaded them.After that i received that "we are sorry, your product delivered is wrong, and we will replace it". After that my return request was closed. I received a mail on 29/12/15 that product is delivered.But i have not received the same. When i called customer care they replied that product delivered is same.When i insisted to talk to their seniors and see the image uploaded, they agreed that product delivered is wrong and said that it will be replaced within 48 hours. But today when i asked about the status of my complaint no satisfectory ans was provided. I want to return the wrong product and refund of my amount with interest. Thanks